All hotels in Vienna, Austria
1 room, 2 adults
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Kaerntner Strasse 47, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 191 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.9
5.0 / 5Outstanding
"great place!"
I was a little concerned as I tried to find the place, but once I was in, I was very satisfied. Friendly staff, big clean room, comfortable bed.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Hidden Gem"
Beautiful historic hotel in the very heart of Vienna exuding charm and character. The staff at the front desk was courteous, informative and professional. A little hard to find, but very much worth the effort. The room was small but very functional and contained every comfort. Step outside of the hotel and you are surrounded by everything that Vienna has to offer--just steps away from the glorious opera house. Overall a wonderful experience and we are looking forward to our return.
Genuine Hotels.com guest review
2 night family trip Oct 15, 2012
Dan
US
4.0 / 5Excellent
"Great little hotel"
Huge room with enormously high ceilings in a very convenient downtown location. Bathroom was clean and shower was very functional if a little on the small side. Breakfast was NOT included (but not necessary.) Coffee machine took some figuring out but ultimately worked. There was a very nice receptionist who was there despite our late arrival. The suites have doors off of a common area so it's not exactly super-private but we were very comfortable. Entrance is tucked away right behind the Starbucks and as others have noted taxi driver initially had a little trouble finding it. Identify it as across from the Sacher Hotel and near the Vienna State Opera and that should work. Wonderful little pedestrian walking area with shops all around literally right outside the door. Plachutta restaurants (2!) are within easy walking distance.
Genuine Hotels.com guest review
1 night trip Oct 15, 2012
rojaki
US
4.0 / 5Excellent
"Very Good Hotel"
THE ÓPERA SUITES IS A SPECIAL KIND HOTEL. IT IS A B&B IN THE HEART OF VIENNA. YOU DON'T HAVE ALL THE AMENITIES OF THE HOTELS BUT THE SERVICE IS VERY GOOD AND TREATMENT IS VERY PERSONAL. WE WILL COME BACK FOR SURE!
Genuine Hotels.com guest review
4 night family trip Sep 9, 2012
J LIMA
US
4.0 / 5Excellent
"Opera Suites - Vienna"
Great price and great location. A little difficult to find and signage small, but once you figure out where it is - great location. Staff friendly, room very comfortable. Would definitely stay again.
Genuine Hotels.com guest review
2 night trip Sep 13, 2012
A Traveler
US
3.0 / 5Good
"A Disppointing Experience"
Hoping to end a nice vacation well, I paid about 50% more for this hotel than for hotels we visited in other cities during our vacation. I was disappointed in that the room was no better than those in other cities. I was misled by the online comments about the place. Great location, though.
Genuine Expedia guest review
Other trip Sep 20, 2012
Frank
US
5.0 / 5Outstanding
"In the center of Vienna"
Opera suites is a small hotel in a great location. The hotel is diagonally across from the Opera house, around the corner from the Cafe Mozart, and at the beginning of the main shopping street. The U-bahn, trams, etc are all with a block or two from the front door. The hotel had the most comfortable bed we slept on in our 3 weeks in Europe. The staff is friendly and helpful. It is a place I will definitely return to if I am in Vienna again,
Genuine Hotels.com guest review
4 night family trip Sep 10, 2012
Diane
US
5.0 / 5Outstanding
It was fantastic - right in the heart of the shopping district, but our room was very quiet and comfortable. Very nice personal touches by the staff (fresh fruit and candy upon our arrival). I would stay there again anytime!
Genuine Hotels.com guest review
2 night trip Sep 11, 2012
Christine
US
5.0 / 5Outstanding
"Pleasant surprise!"
I was a little apprehensive about this place. We had a terrible time finding it, and nobody seemed to know where it was exactly. The entrerance looks like it is the storefront of a failed business in the heart of the city. What we found after going up the stairs (we never did use the elevator) was an absolute gem. I wish we could have stayed longer here. It was a classic hotel & was extremely comfortable. The staff was extremely nice and accommodating. I have already recommended it to my friend traveling there in a month. Will stay here again when I return to Vienna.
Genuine Hotels.com guest review
1 night trip Aug 30, 2012
Eric
US
5.0 / 5Outstanding
"Practically perfect."
Helpful staff, perfect location for walking to all sights, clean, attractive rooms with all amenities needed for a comfortable stay, good price. No view but that provided a quiet night's sleep in the heart of the old city. Better signage needed to make it easier to find. A real gem. Photos online did not lie.
Genuine Expedia guest review
Other trip Sep 2, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"A wonderful little gem."
This hotel has the most wonderful location and is within easy walking distance of all of the main attractions. Bars and restaurants abound and it is directly opposite the state opera house. Very helpful and informative staff. It would be my first stop for a hotel if I was to return to Vienna.
Genuine Hotels.com guest review
4 night romance trip May 25, 2015
Peter
GB
4.0 / 5Excellent
"Upgraded"
Our room was double booked so we were switched to a lovely apartment. The location is excellent, the staff could not have been more friendly or helpful. Eveeything was better than we could have expected
Genuine Expedia guest review
Other trip Apr 20, 2015
A Traveler
GB
5.0 / 5Outstanding
"Classy"
Very friendly professional staff. Excellent location. Highly recommended.
Genuine Hotels.com guest review
2 night family trip Apr 1, 2015
A Traveler
GB
4.0 / 5Excellent
"Super excellent location"
Located in front of Vienna State Opera and Hotel Sacher Vienna. It faced a main street , but was quite in the night . There is a refrigerator, cooker ,electric pot and so on.
Genuine Expedia guest review
Other trip Mar 14, 2015
Jun
GB
3.0 / 5Good
"Noisy"
Staff were amazing, very helpful and friendly. Couldn't get a better location outside the opera. Great tea/coffee facilities in room and very clean. However, rooms would benefit from better sound proofing. Lots of noise from other guests and nearby renovation works. Even on Sunday I was woken up early by drilling. Builders would start at 7am or 8am, and some nights work until 2am. It did spoil my stay sadly as it often disturbed me while trying to sleep or read.
Genuine Hotels.com guest review
3 night trip Feb 19, 2015
Stuart
GB
5.0 / 5Outstanding
"Viena Opera Suities"
excelent location, spacious room, good service
Genuine Hotels.com guest review
6 night family trip Feb 14, 2015
Sergey
IE
5.0 / 5Outstanding
"Ideal location and price"
Friendly and helpful staff. A real find for price and location . Completely satisfied with hotel . Will use it again and recommend it to friends.
Genuine Hotels.com guest review
3 night trip Nov 17, 2014
Kenneth
CA
4.0 / 5Excellent
"Nice little hotel."
Clean and tidy,very helpful and friendly staff located on the main shopping street and close to the opera house and just a 5/10 minute walk to Stephansplatz. Be aware that the reception is located on the 2nd floor of the building and although there is a lift it is very small - one person and a bag fit, maybe 2 bags or 2 people at a squeeze. Breakfast isn't great so best to head out. All in all I liked it and would stay again.
Genuine Hotels.com guest review
3 night romance trip Nov 27, 2014
Laurence
GB
4.0 / 5Excellent
"Nice Hotel"
Very nice hotel, but easy to miss from the street. Watch carefully! Room was nice, service was excellent!
Genuine Hotels.com guest review
1 night business trip Oct 21, 2014
Aaron
IE
5.0 / 5Outstanding
"Wow"
I just had cheap stays in London, Paris, Zurich, Vienna & Rome. Opera Suites was the best; the right balance of price, condition friendly staff & location worked for me. After a late finish watching the ballet in the Vienna opera house, it was great to only have to cross the road to be home for the night.
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
AU
5.0 / 5Outstanding
"The cutest room in Vienna"
I stayed in a single room, which was tiny, but then again, I was expecting it. The decorations were so wonderful, from the wall paper, to the tiny painting over the fridge, to the small chandelier. It had everything you could need. The bed was super comfortable, they provided free nespresso pods, a robe, etc. You really can't complain about the location- right across from the opera and Sachar tortas, on a pedestrian road where you feel enveloped in the city the minute you step outside. There's a SPAR a couple of blocks away and the hop on/hop off bus stops right there too. I had an interior room, but I could only imagine how wonderful it would be to have a street view. I don't think I would be disturbed by the noise from the street as Vienna is not a rambunctious city. This was perfect for a solo trip. Thanks!
Genuine Hotels.com guest review
2 night trip Aug 27, 2014
A Traveler
SG
3.0 / 5Good
""Noise""
Our room at the rear of the hotel overlooked the back of a restaurant, after retiring at 2200 we we're awakened by staff emptying garbage clattering of pots and pans and people shouting!!! This happened for four nights the room we occupied was very small and very stuffy which meant we could not close the windows to get rid of the noise, our 3/4 star rate is for the wonderful staff and cleanliness.
Genuine Expedia guest review
Other trip Sep 14, 2014
Walt
GB
5.0 / 5Outstanding
"Perfect location. Great staff"
This was a really nice hotel. Complimentary WiFi, tea, coffee and two beverages from our mini bar. Definitely a great value with an amazing location. Would come back again.
Genuine Hotels.com guest review
3 night romance trip Aug 29, 2014
Tang
GB
4.0 / 5Excellent
"Great location"
Interior a bit drab and could do with a make over.
Genuine Expedia guest review
Other trip Jul 28, 2014
Ben
GB
1.0 / 5Poor
"Walked Out"
A very poor standard. Entrance just a hole in the wall. Reception was a desk in a corridor. No night time staff. Room allocated 1 metre from desk.
Genuine Expedia guest review
Other trip May 12, 2014
Bruce
AU
5.0 / 5Outstanding
"Great central location"
A cosy and friendly hotel. Hotel location is fantastic, within walking distance of the Vienna Opera, Secession, and a number of other attractions.
Genuine Hotels.com guest review
6 night trip Apr 5, 2014
Nadezhda
GB
5.0 / 5Outstanding
"Great central location, very clean & comfortable"
Just back from a fab break in Vienna. Would highly recommend opera suites - we had large room for 3 adults - all very clean, well furnished and comfortable. Large spotless ensuite shower & loo, even a little kitchenette and sofa. Staff very helpful. Location very close to opera house, galleries, shopping, in fact we walked to almost everything we wanted to see. Starbucks right next door for morning coffee or late night cuppa and plenty of good restaurants close by. Would definitely stay there again. Had read other reviewers tips to find so we found it easily. Doorway slightly set back right next to Starbucks.
Genuine Expedia guest review
Other trip Apr 10, 2014
50th bd girls
GB
4.0 / 5Excellent
"Central and classy/old"
Good hotel in a rather old building. Viennese style. However, don't expect the standard 4 stars.
Genuine Hotels.com guest review
3 night business trip Nov 24, 2013
Max
IE
4.0 / 5Excellent
"Nice hotel, if a little tricky to find at first ,"
Great hotel, lovely rooms and great character. One tip is location, its perfect but initially hard to find as the door is back from the main street, just before the Starbucks on the corner, it looks like a shop entrance but when you turn in you see its the door to the building. Otherwise a fab hotel and thoroughly recommended.
Genuine Expedia guest review
Other trip Nov 13, 2013
Mike
GB
5.0 / 5Outstanding
The front desk staff were all very helpful, especially Yvonne, who guided us to the best local restaurants and showed us the most economical and direct way to reach our chosen destinations. It locates just across from the Opera House and at the beginning of a pedestrian-only street which filled with restaurants and shops. St Steven's Cathedral and most of the major attractions are all only blocks away.
Genuine Hotels.com guest review
4 night family trip Sep 8, 2013
A Traveler
AS
5.0 / 5Outstanding
"traditional hotel in the heart of the action"
Our stay at the Opera Suites was "just right." The hotel and its staff matched our hopes and needs perfectly. While right in the midst of the pedestrian mall (KaerntnerStrasse) it was quiet, comfortable and the kitchenette was a plus. We would definitely return.
Genuine Hotels.com guest review
4 night trip Aug 21, 2013
A Traveler
CA
5.0 / 5Outstanding
"Great stay"
Perfect location. Very comfortable bed. Modern water closet. Very nice room in a very nice hotel. Hotel is very small, but that takes nothing away from its comfort. Walls are a bit thin and you can hear some noise from other rooms. We had a street facing room on the second floor and could hear zero noise from the extremely busy street below.
Genuine Expedia guest review
Other trip Aug 20, 2013
SW
CA
4.0 / 5Excellent
"central, but cool and quiet"
very quiet, despite being right in the middle of town. Effective air conditioning, free wifi and a waterfall shower- excellent value! Even had BBC World on the TV There was an option of breakfast but we were literally just above a Starbucks and lots of cafes in easy walking distance.
Genuine Expedia guest review
Other trip Jul 23, 2013
A Traveler
GB
5.0 / 5Outstanding
We loved everything about this place. Some of the rooms are clearly better than others but the staff was extremely friendly & accomodating
Genuine Hotels.com guest review
1 night trip Jul 3, 2013
JP
CA
5.0 / 5Outstanding
We travelled with our 2 adult children & rented 2 rooms. The staff were extremely kind & accomodating. They went put of their way to make us feel welcome. The "inside rooms" are a little dark but the staff add nice little touches like fresh flowers. We were absolutely thrilled with the location! Thank you for making our stay so wonderful.
Genuine Hotels.com guest review
1 night trip Jul 3, 2013
JPetro
CA
4.0 / 5Excellent
"Excellent location, comfortable, clean & friendly"
The location is the greatest selling point of this small hotel. It is clean, functional reasonably priced and situated directly opposite the Hotel Sacher. The staff are very helpful and friendly. If your aim is to make the most of Vienna, this is an ideal and comfortable place to stay. It has coffee/tea making facilities, fridge and in some rooms a hob. If you wish for more luxury, go across the road to Hotel Sacher and Hotel Astoria at a much higher price.
Genuine Expedia guest review
Other trip Jul 9, 2013
Enoki
GB
5.0 / 5Outstanding
"great value"
exceptionally friendly service. lift wasn't working so free minibar in lieu.
Genuine Hotels.com guest review
1 night trip Jun 16, 2013
A Traveler
GB
4.0 / 5Excellent
"Nice but there are some negative points"
The hotel was clean and the room was nice. The elevator was not working so I had to go to the reception by stairs with my luggage. One odd thing was that I did not see any soap in the bathroom. For a 4 stars hotel you would assume they provide you with a piece of soap to wash your hands in your room. Nothing of that. So if you do not mind climbing stairs with your luggage and you have your own soap to wash yourself then you are going to have a nice stay.
Genuine Hotels.com guest review
1 night trip Jun 10, 2013
A
CA
5.0 / 5Outstanding
Charming old world type hotel; friendly staff and convenient to all the great landmarks around central Vienna and to the trams and u-bahn. The Opera House is just across the road. Would definitely stay here again.The lift was not working during our stay and to recompensate for the inconvenience the hotel extended us the use of the mini-bar for free which was most generous of them.
Genuine Hotels.com guest review
4 night trip May 22, 2013
LiamB
IE
4.0 / 5Excellent
"Fix the elevator"
Fix the elevator. It was great but being on top floor without elevator was very hard even though they offered free minibar it didn’t take the pain of 82 steps going up and down. If my mom was with me we weren't able to stay.
Genuine Hotels.com guest review
3 night trip May 6, 2013
N
CA
5.0 / 5Outstanding
"Best Welcome Ever!"
The location of the hotel is excellent, every major attraction is within walking distance. The underground is on the doorstep. The welcome was the best we have ever received anywhere. The room was spacious, separate settee, big bathroom and very warm. it also has separate cooking facilities.The manageress and staff could not have been more helpful. Their English is also superb. There is no dining room so breakfast is delivered to your room and it was always on time and very good quality and value. If you want to right in the centre of town look no further than this hotel. It is ideal for a ideal for a long visit to the city. We stayed there for 5 days. Highly recommended.
Genuine Expedia guest review
Other trip Apr 14, 2013
Hudds traveller
GB
5.0 / 5Outstanding
This hotel is extremely well situated within walking distance of the majority of the tourist sights. It is also well situated for the Ubahn (metro). I little difficult to initially find. The staff go out of their way to be helpful, possibly due to work going on in the street. It should be noted that it is on the second and third floors of a building with shops below (next to starbucks). When we visited the only lift was out of action so luggage needed to be carried up stairs, which the staff did. They also offered compensation by way of a bottle of wine. Every thing about the hotel was fine, except the bedroom was a little small. However, there was a communal lounge outside the bedroom door that seemed to be shared by 3 rooms. Despite the central and busy location there was no noise in the room. But at the price I would say that it can't be bettered. My two scores of 4 reflect the lift not working and the size of the room.
Genuine Hotels.com guest review
4 night trip Feb 22, 2013
A Traveler
GB
4.0 / 5Excellent
"Hotel in an excellent location - Vienna"
could not ask for a better location. Right beside the Opera house and on one of the main strips. Wifi was free and good strong signal. Walls and windows did not cancel out much noise so got some noise from the street and from other rooms.
Genuine Expedia guest review
Other trip Jan 20, 2013
Tim
GB
5.0 / 5Outstanding
"Loved the place"
Great place to stay close to all wonders of Vienna.
Genuine Expedia guest review
Other trip Oct 29, 2012
Laura
CA
5.0 / 5Outstanding
Great location.Room had no outlook but was otherwise very nice.
Genuine Hotels.com guest review
1 night trip Sep 6, 2012
A Traveler
CA
5.0 / 5Outstanding
"Great stay, personable and friendly staff!"
This hotel was really lovely for a weekend in Vienna. The staff was incredibly friendly and helpful. Location is great and very central. The room was clean and comfortable, and good quality. I would definitely stay there again, and recommend it to anyone staying in Vienna.
Genuine Expedia guest review
Other trip Sep 11, 2012
A Traveler
GB
5.0 / 5Outstanding
"Great service, great location"
Luggage got delayed by the airline and hotel staff helped wait up till 11pm to receive it for us. They normally man the desk till 8pm or so. Thanks for the extra effort!
Genuine Hotels.com guest review
2 night trip Aug 9, 2012
A Traveler
SG

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"行き届いた接客です!"
滞在前にメールをくれるところから始まり滞在中も完璧なサービスでした。 観光の案内は完璧だし、朝食のルームサービスも指定時間に1分のずれもなく持ってきてくれます。 実はレストランの予約で行き違いがあり、レセプションに苦情を言ったのですが、その日の夜、お詫びのカードとシャンパンが届いていました。 お客の気持ち最優先したサービスをしてくれます。 ロケーションは言うまでもなく、最高ですが、騒がしさに心配になりましたが、私が泊まったのは、奥まったところの部屋で、とても静かでした。 クーラー、冷蔵庫、ポット完備。 それでいて、ウィーンらしい雰囲気も備えていて、本当に素晴らしいホテルです。
Genuine Hotels.com guest review
3 night trip Aug 17, 2015
A Traveler
JP
4.0 / 5Excellent
"オペラ座至近。便利です!"
オペラ座すぐ目の前で買物やお食事に大変便利です。今回は翌朝早く出発でしたが、向かいがホテルザッハなので、待機していたタクシーに難なく乗れました。 入り口が分かりにくい点とエレベーターが狭い事を除けば、いう事ありません。
Genuine Hotels.com guest review
1 night trip Aug 10, 2015
Naoko
JP
4.0 / 5Excellent
"Charming, but somewhat impractical..."
Charming little hotel, located in the heart of Vienna. Not so easy to find, however, in between all the shop signs screaming for attention from tourists, and not easily accessible for wheelchair users as there are many stairs and the lift is very small. Other than that very helpful, friendly staff and clean, nice room (With a lovely view of a wall 5-10 meters away, but oh well). Perfect location near the State Opera, at the end of Karntner Strasse, within walking distance of everything in the city centre.
Genuine Hotels.com guest review
5 night trip Jul 2, 2015
Mariann Juni Kjøde
NO
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