"Great location! Disgraceful front entrance"
The customer service was EXCELLENT. However the state of main entrance at Kartner StraBe is ABSOLUTELY disgraceful in that there were unattached fixtures that were on the ground in direct path of walkway. Specifically, I am referring to right side of main entrance closest to Starbucks. It seemed as if someone had started a construction or electrical […] job and wasn't able to finish the job.This was so bad that I actually walked past hotel several times without realizing that this was the hotel. The other issue is that name of hotel is written on a sandwich board, and one could walk past the hotel as the signage is quite insuffucient. The bathroom and bedroom were really clean and there was a good air condition in room as Vienna was quite warm. Read moreGenuine Hotels.com guest review
This was a great place to stay. Right on Kartnerstrasse across from the Opera.Genuine Hotels.com guest review
"Best Part of Trip"
I traveled throughout Austria, Hungary, and the Czech Republic, staying in various hotels and apartments. I stayed at the Opera Suites my last night and my biggest regret is that I didn't stay there when I originally arrived. The staff is amazingly friendly and helpful; the hotel is perfectly situated, and my room was small but excellent. My only complaint […] was that it was difficult to find the first time because it is a small place tucked in between businesses. Worth the trouble finding it! I will stay here again. Read moreGenuine Hotels.com guest review
"Very comfy, super central"
Although Vienna was my least favorite place we visited, this was one of the best hotels we stayed at during our month in Europe. The staff were incredibly helpful and friendly, the room was spacious and clean, the AC worked great, and you get a 'welcome' drink at no charge from the mini bar (kind of fun!). The location is also perfect. We walked to […] everything, and it's very close to the public transport which gets you to either train station. Read moreGenuine Hotels.com guest review
"Wonderful little hotel"
We loved this little gem of a hotel. Traveling in July, we were quite comfortable with the A/C. Friendly, clean, excellent location.Genuine Expedia guest review
"AC oasis on the pedestrian drag"
We arrived in Vienna during a heat wave and were overjoyed that our hotel had AC, something which our hotel in Salzburg lacked. We knew from reviews that the entrance was hard to find but with that info we knew just what to look for. The elevator was just large enough for one person and two carry on bags. Our room was spacious with high ceilings and […] a small kitchen area. Although the hot water didn't work at first, the staff got things fixed and all was well. The location was fantastic, close to two U-bahn stations and a taxi area. Sine there were no cars outside, and despite the crowds below, the room was amazingly quiet. If we ever return to this city (especially in the summer), we will very likely choose this place again. Read moreGenuine Hotels.com guest review
"Very conveenient location."
Very centrally located hotel. Convenient to get to most places. Right across from the Opera, which I attended.Genuine Expedia guest review
The location was excellent - walking distance to some of main Vienna attractions as well as to local metro transportation, tram, etc. Some concern at first being as to possible noise at night being right on the main drag but it was very quiet and we were not disturbed at night. Entrance on main floor lacks a little as to appearance but made-up for it […] as to friendliness of staff, comfort of the room and again convenience to everything. Staff made special effort to set up our taxi to airport for our early departure to airport. We would definitely stay here again. Bravo! Read moreGenuine Hotels.com guest review
"A lovely hotel right in the center of Vienna."
This is truly a gem of a hotel - located right in the heart of Vienna. My room was cozy, but also very nicely kept, and very comfortable. There is currently (late May) a bit of construction going on at the front of the building, so one needs to watch for the hotel sign. The Underground stations are within three to four blocks in each direction, so this […] hotel also makes it easy to get around Vienna. I will stay here again. Read moreGenuine Expedia guest review
Location is key -- right in the heart of town and walking distance from everything, including the S-bahn and U-bahn stations. The staff is excellent and very helpful.Genuine Expedia guest review
"Ideal location, clean, comfortable & friendly!"
Opera Suites greatly exceeded my expectations. With the ideal location and reasonable price, I expected bare bones, perhaps a bit of noise, perhaps a few things broken. None of this was the case. The room was clean and tasteful, the bed comfortable. Also my room (115) was not facing the street, but the window opened onto a courtyard between buildings, […] which meant that it was unbelievably quiet. The staff was super friendly, let me hang out in the lobby for a few hours using the internet while I waited for my train. Read moreGenuine Hotels.com guest review
Very friendly professional staff. Excellent location. Highly recommended.Genuine Hotels.com guest review
Staff were amazing, very helpful and friendly. Couldn't get a better location outside the opera. Great tea/coffee facilities in room and very clean. However, rooms would benefit from better sound proofing. Lots of noise from other guests and nearby renovation works. Even on Sunday I was woken up early by drilling. Builders would start at 7am or 8am, […] and some nights work until 2am. It did spoil my stay sadly as it often disturbed me while trying to sleep or read. Read moreGenuine Hotels.com guest review
"Viena Opera Suities"
excelent location, spacious room, good serviceGenuine Hotels.com guest review
"Ideal location and price"
Friendly and helpful staff. A real find for price and location . Completely satisfied with hotel . Will use it again and recommend it to friends.Genuine Hotels.com guest review
"Nice little hotel."
Clean and tidy,very helpful and friendly staff located on the main shopping street and close to the opera house and just a 5/10 minute walk to Stephansplatz. Be aware that the reception is located on the 2nd floor of the building and although there is a lift it is very small - one person and a bag fit, maybe 2 bags or 2 people at a squeeze. Breakfast […] isn't great so best to head out. All in all I liked it and would stay again. Read moreGenuine Hotels.com guest review
Very nice hotel, but easy to miss from the street. Watch carefully! Room was nice, service was excellent!Genuine Hotels.com guest review
I just had cheap stays in London, Paris, Zurich, Vienna & Rome. Opera Suites was the best; the right balance of price, condition friendly staff & location worked for me. After a late finish watching the ballet in the Vienna opera house, it was great to only have to cross the road to be home for the night.Genuine Expedia guest review
"The cutest room in Vienna"
I stayed in a single room, which was tiny, but then again, I was expecting it. The decorations were so wonderful, from the wall paper, to the tiny painting over the fridge, to the small chandelier. It had everything you could need. The bed was super comfortable, they provided free nespresso pods, a robe, etc. You really can't complain about the location- […] right across from the opera and Sachar tortas, on a pedestrian road where you feel enveloped in the city the minute you step outside. There's a SPAR a couple of blocks away and the hop on/hop off bus stops right there too. I had an interior room, but I could only imagine how wonderful it would be to have a street view. I don't think I would be disturbed by the noise from the street as Vienna is not a rambunctious city. This was perfect for a solo trip. Thanks! Read moreGenuine Hotels.com guest review
Our room at the rear of the hotel overlooked the back of a restaurant, after retiring at 2200 we we're awakened by staff emptying garbage clattering of pots and pans and people shouting!!! This happened for four nights the room we occupied was very small and very stuffy which meant we could not close the windows to get rid of the noise, our 3/4 star […] rate is for the wonderful staff and cleanliness. Read moreGenuine Expedia guest review
"Perfect location. Great staff"
This was a really nice hotel. Complimentary WiFi, tea, coffee and two beverages from our mini bar. Definitely a great value with an amazing location. Would come back again.Genuine Hotels.com guest review
Interior a bit drab and could do with a make over.Genuine Expedia guest review
A very poor standard. Entrance just a hole in the wall. Reception was a desk in a corridor. No night time staff. Room allocated 1 metre from desk.Genuine Expedia guest review
"Great central location"
A cosy and friendly hotel. Hotel location is fantastic, within walking distance of the Vienna Opera, Secession, and a number of other attractions.Genuine Hotels.com guest review
"Great central location, very clean & comfortable"
Just back from a fab break in Vienna. Would highly recommend opera suites - we had large room for 3 adults - all very clean, well furnished and comfortable. Large spotless ensuite shower & loo, even a little kitchenette and sofa. Staff very helpful. Location very close to opera house, galleries, shopping, in fact we walked to almost everything we wanted […] to see. Starbucks right next door for morning coffee or late night cuppa and plenty of good restaurants close by. Would definitely stay there again. Had read other reviewers tips to find so we found it easily. Doorway slightly set back right next to Starbucks. Read moreGenuine Expedia guest review
"Central and classy/old"
Good hotel in a rather old building. Viennese style. However, don't expect the standard 4 stars.Genuine Hotels.com guest review
"Nice hotel, if a little tricky to find at first ,"
Great hotel, lovely rooms and great character. One tip is location, its perfect but initially hard to find as the door is back from the main street, just before the Starbucks on the corner, it looks like a shop entrance but when you turn in you see its the door to the building. Otherwise a fab hotel and thoroughly recommended.Genuine Expedia guest review
The front desk staff were all very helpful, especially Yvonne, who guided us to the best local restaurants and showed us the most economical and direct way to reach our chosen destinations. It locates just across from the Opera House and at the beginning of a pedestrian-only street which filled with restaurants and shops. St Steven's Cathedral and most […] of the major attractions are all only blocks away. Read moreGenuine Hotels.com guest review
"traditional hotel in the heart of the action"
Our stay at the Opera Suites was "just right." The hotel and its staff matched our hopes and needs perfectly. While right in the midst of the pedestrian mall (KaerntnerStrasse) it was quiet, comfortable and the kitchenette was a plus. We would definitely return.Genuine Hotels.com guest review
Perfect location. Very comfortable bed. Modern water closet. Very nice room in a very nice hotel. Hotel is very small, but that takes nothing away from its comfort. Walls are a bit thin and you can hear some noise from other rooms. We had a street facing room on the second floor and could hear zero noise from the extremely busy street below.Genuine Expedia guest review
"central, but cool and quiet"
very quiet, despite being right in the middle of town. Effective air conditioning, free wifi and a waterfall shower- excellent value! Even had BBC World on the TV There was an option of breakfast but we were literally just above a Starbucks and lots of cafes in easy walking distance.Genuine Expedia guest review
We loved everything about this place. Some of the rooms are clearly better than others but the staff was extremely friendly & accomodatingGenuine Hotels.com guest review
We travelled with our 2 adult children & rented 2 rooms. The staff were extremely kind & accomodating. They went put of their way to make us feel welcome. The "inside rooms" are a little dark but the staff add nice little touches like fresh flowers. We were absolutely thrilled with the location! Thank you for making our stay so wonderful.Genuine Hotels.com guest review
"Excellent location, comfortable, clean & friendly"
The location is the greatest selling point of this small hotel. It is clean, functional reasonably priced and situated directly opposite the Hotel Sacher. The staff are very helpful and friendly. If your aim is to make the most of Vienna, this is an ideal and comfortable place to stay. It has coffee/tea making facilities, fridge and in some rooms a […] hob. If you wish for more luxury, go across the road to Hotel Sacher and Hotel Astoria at a much higher price. Read moreGenuine Expedia guest review
exceptionally friendly service. lift wasn't working so free minibar in lieu.Genuine Hotels.com guest review
"Nice but there are some negative points"
The hotel was clean and the room was nice. The elevator was not working so I had to go to the reception by stairs with my luggage. One odd thing was that I did not see any soap in the bathroom. For a 4 stars hotel you would assume they provide you with a piece of soap to wash your hands in your room. Nothing of that. So if you do not mind climbing stairs […] with your luggage and you have your own soap to wash yourself then you are going to have a nice stay. Read moreGenuine Hotels.com guest review
Charming old world type hotel; friendly staff and convenient to all the great landmarks around central Vienna and to the trams and u-bahn. The Opera House is just across the road. Would definitely stay here again.The lift was not working during our stay and to recompensate for the inconvenience the hotel extended us the use of the mini-bar for free […] which was most generous of them. Read moreGenuine Hotels.com guest review
"Fix the elevator"
Fix the elevator. It was great but being on top floor without elevator was very hard even though they offered free minibar it didn’t take the pain of 82 steps going up and down. If my mom was with me we weren't able to stay.Genuine Hotels.com guest review
"Best Welcome Ever!"
The location of the hotel is excellent, every major attraction is within walking distance. The underground is on the doorstep. The welcome was the best we have ever received anywhere. The room was spacious, separate settee, big bathroom and very warm. it also has separate cooking facilities.The manageress and staff could not have been more helpful. […] Their English is also superb. There is no dining room so breakfast is delivered to your room and it was always on time and very good quality and value. If you want to right in the centre of town look no further than this hotel. It is ideal for a ideal for a long visit to the city. We stayed there for 5 days. Highly recommended. Read moreGenuine Expedia guest review
This hotel is extremely well situated within walking distance of the majority of the tourist sights. It is also well situated for the Ubahn (metro). I little difficult to initially find. The staff go out of their way to be helpful, possibly due to work going on in the street. It should be noted that it is on the second and third floors of a building […] with shops below (next to starbucks). When we visited the only lift was out of action so luggage needed to be carried up stairs, which the staff did. They also offered compensation by way of a bottle of wine. Every thing about the hotel was fine, except the bedroom was a little small. However, there was a communal lounge outside the bedroom door that seemed to be shared by 3 rooms. Despite the central and busy location there was no noise in the room. But at the price I would say that it can't be bettered. My two scores of 4 reflect the lift not working and the size of the room. Read moreGenuine Hotels.com guest review
"Hotel in an excellent location - Vienna"
could not ask for a better location. Right beside the Opera house and on one of the main strips. Wifi was free and good strong signal. Walls and windows did not cancel out much noise so got some noise from the street and from other rooms.Genuine Expedia guest review
"Loved the place"
Great place to stay close to all wonders of Vienna.Genuine Expedia guest review
Great location.Room had no outlook but was otherwise very nice.Genuine Hotels.com guest review
"Great stay, personable and friendly staff!"
This hotel was really lovely for a weekend in Vienna. The staff was incredibly friendly and helpful. Location is great and very central. The room was clean and comfortable, and good quality. I would definitely stay there again, and recommend it to anyone staying in Vienna.Genuine Expedia guest review
"Great service, great location"
Luggage got delayed by the airline and hotel staff helped wait up till 11pm to receive it for us. They normally man the desk till 8pm or so. Thanks for the extra effort!Genuine Hotels.com guest review
"Superb hotel in Vienna"
The hotel has a superb location - near the Opera. It is therefore great for anyone wanting to access the tourist sites and shopping centre. Inside the rooms are exactly what you want - modern and well kept facilities. Only negative is that it can be difficult to find. The entrance is between a souvenir shop and Starbucks. The staff are helpful and friendly […] will certainly use use this hotel again. Read moreGenuine Expedia guest review
Good position right in the centre of Vienna. Entrance to the hotel wasn't that great, you had to go up in tiny lift to get to the reception but once you got there it was very nice. The room was decorated in a traditional style.Genuine Expedia guest review
"Best location in the City"
Great location, with everything you need included in the room.Genuine Expedia guest review
"Vienna: comfort, quiteness and convenience all in"
The staff are very friendly and helpful. Lovely people who did everything to assist. very comfortable and quiet and yet in the middle of the city and so very close to all major attractions. An array of dining options all within walking distance or outside the front door. I would definitelt stay here again and recommend it. The decor is lovely and the […] bathrooms look newly renovated. Read moreGenuine Expedia guest review
Fantastic location. Within walking distance to many tourist sights, opposite to Staatsoper. Restaurants, taxi stand and the subway station are also within walking distance. If you don't want to order hotel breakfast the night before there are breakfast options down the road. The room and toilet are a tad small but the excellent location makes up for […] it. The entrance to the hotel was messy as on 2 nights a vagrant drank beer, urinated and slept at the front door passage. There is renovation work going on in a shop at the entrance to the hotel. So there is a lot of dust around. This however doesn't affect the inside of the hotel. Read moreGenuine Hotels.com guest review
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