"Should have let us know."
No carpet, No bath, No windows to open on a great fall afternoon,No coffee in room. Would not have stayed here if we would have known.Genuine Hotels.com guest review
"cool yet comfortable modern design"
Loved our room. Bed and pillows were incredibly comfortable. Bathroom was thoughtfully broken into separate spaces. Very well-designedGenuine Hotels.com guest review
The staff was very friendly, professional and the accommodations were lovely.Genuine Hotels.com guest review
we love this hotel. the location is great, the 'green' concept is great, the food and drinks are great, and we would stay there again.Genuine Hotels.com guest review
Another great stay! We keep coming here every year!Genuine Hotels.com guest review
"Modern and convenient"
Good service, modern styling, close to main street of Holland, and good food.Genuine Hotels.com guest review
Clean comfortable hotel with great location. No breakfast offered as advertised. Over priced.Genuine Hotels.com guest review
"Wonderful vacation spot"
We visit holland every summer and decided to spend a little extra money on our hotel this year. It was worth it! We could walk every place we wanted downtown. The only time we had to get in the car was the five minute trip to the beach. The staff was friendly. The hotel was beautiful and clean. The bed was the most comfortable thing I've ever slept […] in. The only thing that was a little strange was no carpet in the room, which I ended up loving, and the sliding closet and bathroom door, which was not my favorite. I will definitely stay here again! Read moreGenuine Hotels.com guest review
"Great hotel in downtown Holland"
Very comfortable beds, TV is easy to work, coffee is great, happy hour at the bar is great at the end of a day exploring Southwestern Michigan, the restaurant is delicious and quite affordable, and you can't find a better combination of price and location. Really happy with our stay.Genuine Expedia guest review
It was a great hotel. We enjoyed our stay. The design of the room is unique. It is also located conveniently close to downtown Holland.Genuine Expedia guest review
"Comfy Beds, But poor service"
My wife loved the sheets, so much so that she bought some after our stay. The room has some great features. Comfy bed and sheets. The TV and TV options are the best I have ever seen in a hotel. The biggest complaint I would have is the front desk lady that worked the evening hours. She needs to watch some episodes of Hotel Impossible. Very dismissive […] and not welcoming. I can't throw the whole hotel under the bus for 1 employee, but they really should consider having that lady work elsewhere, not being the first thing customers have to deal with when coming in. Read moreGenuine Hotels.com guest review
I really enjoyed my stay. I especially liked to contemporary decor, both in the lobby and within the rooms. The location is great for Holland-right downtown with walk-able access to several quality restaurants. I would definitely stay there againGenuine Hotels.com guest review
Excellent location and service.Genuine Hotels.com guest review
"Great location and even better hotel!"
One of the best you could have in any area! Clean, great staff and vibe. Rooftop restaurant and bar really hip!Genuine Hotels.com guest review
"CityFlats Holland MI"
It was very mediocre. The room was uncomfortably hot & not easy to adjust. Weird shower head, bed was too soft.Genuine Expedia guest review
"Location is fantastic."
The room tried too hard to be modern and is extremely non-functional or comfortable.Genuine Expedia guest review
"Holland Michigan's City Flats Hotel"
I almost wish I had nothing to do when I go to Holland - I would just stay in my room. The bed is THE most comfortable I've ever slept in and even the chair (Hayworth - I had to look) at the desk was sensational. I was only there for one night, but I'll be back.Genuine Expedia guest review
City Flats Hotel is a clean, stylish, perfectly wonderful hotel, right in the heart of Holland, Mi. We had a late dinner at the restaurant on the 5th floor, and it was so delicious that we went back for one of the best breakfasts I've had in a long time. My only complaint was that the bed was too soft for me. Everything else was great.Genuine Hotels.com guest review
Nice staff and very helpful answering questions,the rooms very impressive,it felt like the floors are warmed not sureGenuine Expedia guest review
"Great location - walk to downtown dining/shopping"
Love the restaurant and bar - great view. Modern but comfortable hotel.Genuine Hotels.com guest review
"Excellent rooms, pleasant surprise"
Stayed here on a recent business trip. I stay in a lot of hotels, all over the world and was really very pleasantly surprised by the rooms - very large, comfortable and well-appointed. I'll stay there again if I'm back in the area. It is in easy walking distance to the downtown with nice restaurants and bars and the hotel bar was itself very pleasa […] nt. Read moreGenuine Hotels.com guest review
"Fun, trendy place - some compromise, but worth it!"
We enjoyed our stay. CityFlats is a bit different in that it's very modern & trendy - which is why we chose it. It's worth it; they do a great job. But be prepared for something a bit different. For instance, if you want to watch TV (in the room where we stayed, anyway) you pretty much have to sit on the bed. There isn't an easy chair or traditional […] couch. Also, and sadly... ...noise seems to carry a bit further in this hotel :( Still, if you want to try something trendy & fun, it's worth it. Give it a try! In regard to common aspects, our room was very clean; Service was good; Amenities are nice; and location was just what we wanted - walking distance to restaurants and commercial district. Read moreGenuine Hotels.com guest review
"Contemporary hotel in the middle of downtown."
This was an overnight trip with my daughters. The contemporary design of the hotel was great and the layout of the room and large bathroom was perfect for our group. I would stay at this hotel again because it was close to the downtown shopping area and we didn't have to get in the car every time we wanted to go anywhere.Genuine Expedia guest review
This hotel is absolutely wonderful and is the only place I will stay now when I come to Holland. The rooms are all amazing. I literally gasped when I opened the door to my room. The design was breathtaking and it was such a comfortable and inviting space. The best part however was being within walking distance of all the downtown restaurants, pubs and […] shops. There is not a really great cab service to use so being able to walk back to your room after a night out is wonderful. I love this place! Read moreGenuine Hotels.com guest review
location was great, service was fantastic. Not all floors were open due to "renovations" on other two floors. Rooms had massive ceilings, creating an echo effect, chic style, with no carpeting (again, modern industrial). Bar down stairs was fantastic.Genuine Hotels.com guest review
"nice hotel downtown"
well, when we checked in, seems you need to ask for a second key. then, after I park my car, she informs me in need to put overnight parking notice on my dashboard/mirror. another trip out to the car in the snow and ice. other than those minor items, it was a good stay.Genuine Expedia guest review
"Interesting to say the least"
This is a nice looking place. Very modern. No carpets in the hallways or rooms. Open shower (only half of a pane of glass). No ceilings - just concrete. Not really my type of joint when it's freezing out and I just want to warm up and sleep. The bar downstairs was filled with kids.Genuine Hotels.com guest review
"What a Wonderful Surprise"
Really loved the hotel and location. a Block off of 8th St. and really a wonderful place. I also loved the hotel bar and restaurant on the 5th floor. The only thing that would have made the property a perfect score in all fronts is that it was a little loud in the early morning with cleaning carts or perhaps guest luggage rolling on the recycled surface […] flooring in the hall way. I would definitely stay here again! Read moreGenuine Hotels.com guest review
"Terrible, wacky, crazy hotel"
This hotel has a wacky, ultra modern decor which we thought would be fun and interesting to see. But like a work of modern art, the designers of these rooms valued modern and different over comfortable and convenient. If any of the designers had actually slept in one of these rooms, I'm sure they would have made many changes. For example, in order to […] turn off the bed side lamps, you actually had to get out of bed and walk over to the light switch on the wall! The bed had a soft, squishy mattress that felt like a hammock. Even with a better mattress, I wouldn't have slept well since every time the heat went on, it sounded like an 18 wheeler was driving thorugh the room. The goofy, artistic looking shower dribbled water down straight on your head, so if you didn't want to get your hair wet, you were out of luck since there were not shower caps. This was also the first hotel room I've been in years in the US or Europe which did not have a coffee maker in the room. You could go down to the bar/lobby and buy a cup of coffee for $3.00, which seemed less than convenient. The restaurant featured featured small portions of "trendy" but not especially tasty food served on tables covered with brown butcher paper! I ordered soup but couldn't eat it since they had only given me a fork and couldn't find any soup spoons! I could go on and on but I think you get the idea here! Read moreGenuine Expedia guest review
"Fantastic! You Must Stay Here!"
Room was just beautiful - actually took pics to bring home for our renovation! The dining was yummy and fun. Great atmosphere to this place. Front desk was helpful and nice to interact with. We will come visit again gladly~Genuine Expedia guest review
"Great spot in downtown Holland"
The location could not be more convenient. Plenty of dining and shopping within a short walk of the hotel. Property is immaculate...very modern and stylish. A little pricey if you are not going to spend much time in your room, but a great spot to look at for a "getaway" spot.Genuine Hotels.com guest review
"Comfortably to downtown shopping"
This was a very nice hotel. the room was comfortable. The whole place has a very modern feel to it. A short walk to the main street and downtown shopping.Genuine Expedia guest review
"Super cool hotel that you don't even have to leave to get a cheap beer!"
Very nice hotel. I really enjoyed my stay here. Very modern design and amenities, also has a great bar/restaurant on the top floor. The prices in the restaurant were also unbelievably low for an in-hotel location. Will definitely be back here next time I am in Holland.Genuine Hotels.com guest review
Skip the Thursday night sushi... Otherwise a very good experience overall.Genuine Hotels.com guest review
"Great hotel- floors 2 and up"
As long as you do not get a room on the main floor of this hotel it's a winner. Great service and design. LEED certified. Great stay. Was booked on the ground floor and originally had a room that literally opened out to the sidewalk with people passing by. The hotel changed my room after I requested something on another floor.Genuine Hotels.com guest review
"Very nice, modern hotel in downtown"
Close to all shops and brewery's which was what we were looking to do to celebrate a birthday. We had a great appetizer and beverage on the 5th floor when we returned. The bed was the most comfortable bed in a motel that I have slept in for years. We had a very good complimentary continental breakfast in the morning. GREAT HOTEL AND STAY, THANK YOU […] . Read moreGenuine Expedia guest review
"TV broke, strange smell in 316"
Overall hotel is very modern and staff was friendly enough. Turned in first night to find TV wasn't working. It was late and wanted to unwind a bit so called front desk. Woman who answered appeared to have a hard time remembering where she worked! Spoke with gentleman at front desk following morning and he was sorry for inconvenience and gave hotel […] credit (which was thoughtful) and we moved to a new room. THAT room had a very strange unsettling smell. Again to the front desk and they sent a maid with a fan and some air freshener. Returned that evening to find smell just as bad and after talking to some of the staff was informed SOME of the rooms just have a smell to them. What? Anyway the place would have been awesome if not for the issues we encountered. Would advise anyone to check their rooms before unpacking and steer clear of room 316. Read moreGenuine Hotels.com guest review
The environmentally friendly hotel seemed nice and new on the outside, however the mattress was too soft. Overall, the few amenities and comfort was not on par with the room rate.Genuine Expedia guest review
"walk to shops and restaurants"
Beautiful hotel, like the green environmental amenities, walking distance to downtown Holland and Hope CollegeGenuine Hotels.com guest review
Would return to this hotel. One block from downtown main street and a central location for driving around Holland. Very clean and in great condition. Would request not to be on fourth floor under bistro.Genuine Hotels.com guest review
"One night stay on our way to Traverse City."
Top notch facility created a great evening. Rooms and the top floor restaurant was top notch.Genuine Expedia guest review
Excellent, second time here.Genuine Hotels.com guest review
"Beautiful, clean, upscale hotel"
I had a great experience at City Flats Hotel, start to finish. Very clean and chic, but not pretentious. The staff was friendly and accommodating and the food and drinks were amazing.Genuine Expedia guest review
We used to live in Holland and came back to visit. We wanted a location so we could walk to many locations and friends' houses in the downtown area. This was a great spot! The staff were friendly and accommodating. It was nice to have a light breakfast provided so we could get on with our day. We loved the CityVu Bistro for lunch and happy hour and […] also liked the downstairs happy hour as well. We stay a lot in New York City, Boston and Providence now that we live on the East Coast and this hotel definitely has a great big city vibe!! Read moreGenuine Expedia guest review
We only stayed for one night, but the location was great, and the amenities were top notch. We would definitely return.Genuine Hotels.com guest review
Big rooms with very high ceilings. Pretty modern and "green"...concrete ceilings, no carpet, etc. Cool place. The bed was probably the most comfortable bed I have ever slept in at a hotel. Really cool bar on the main floor, and a great restaurant with outdoor balcony on the top floor. Stay here!Genuine Expedia guest review
"Up scale in downtown"
Overnight for a wedding Should have stayed at least 2 nights. Agree with others about the beds- easy to get to sleep-easy to oversleepGenuine Expedia guest review
This hotel is pretty much the only game in the town. We were impressed by the cleanliness and the location! Only downside was the noise of the train going by our hotel window and the noise in the hotel hallway. We will stay there again when we visit Holland Michigan.Genuine Expedia guest review
Loved the room. Not very many TV channels to choose from that didn't require an extra charge. The pillows were too soft, and both my hsb and I had stiff necks, but the mattress was very comfortable.Genuine Hotels.com guest review
Need to work on parking situation. The hotel seems to have a very small lot with neighboring city lot. Both lots were full and we weren't sure where else to park. Clean rooms and friendly staff.Genuine Hotels.com guest review
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