For an airport hotel, I have to give it props.Genuine Hotels.com guest review
"Place to stay to catch a flight"
I've stayed in Madrid close to the airport to catch a flight four times in the last 3 years and this has been the best hotel so far. The room was clean and spacious with comfortable beds and plenty of places to put things together after walking the Camino. The bathroom was also large enough to move around in comfortably and had good mirrors and lighting. […] However, there was only 1 set of towels with another set brought up quickly after calling front desk. The maid asked if anything else was needed and it was only later on that I noticed there was only 1 set of toiletries also. Again they were brought up quickly. My only complaint is that there was only one clerk taking care of people just before the shuttle departed at 7:00 AM. There were two other clerks behind the counter but they directed me to the one and only clerk twice even though people were getting antsy about the shuttle's departure. I'll stay there again. Read moreGenuine Hotels.com guest review
"Oct in Algarve"
Apparently I rolled over in my sleep and fell out of bed, kicking the glass closet door. Cost me 138 Euros to fix. Otherwise, nice place.Genuine Hotels.com guest review
"Far from everything, including airport 2 1/2 miles"
Average hotel, clean and quiet. 2 1/2 miles from airport, with heavy traffic at 8AM. View from window was of a demolished building. Staff were very accomodating, but the shuttle to the airport was only once/hour, and it was in heavy stop-and-go traffic.Genuine Hotels.com guest review
very pleasantly surprised by the beauty of the hotel and convenience to downtown by bus/metro. The staff were gracious and helpful. very professional.Genuine Hotels.com guest review
"Great option for airport lodging"
Comfortable, clean and courteous! Also offers covered long-term parking.Genuine Hotels.com guest review
SatisfactoryGenuine Hotels.com guest review
"Perfect for Early morning flights"
I was pleasantly surprised!! My girlfriend and I got in late from Mallorca (11:30pm) and had a 9:30am flight back to the U.S. the next morning.The clerk on duty checked us in quickly and efficiently. The hotel was very nice and looked relatively new. The room was very clean, big and comfortable. Although close to the airport we didn't hear any noise […] so we slept well. If you need a hotel close to the airport, this is the place to stay. Great value at a great price!! Read moreGenuine Hotels.com guest review
"close to airport"
our one night stay was satisfactory. The amenities of the hotel were good and the service was very good. The food at the restaurant needs improvement.Genuine Hotels.com guest review
"Very good airport hotel"
We stayed here for one night on two different occasions, and it was the perfect airport hotel. When you arrive at the airport, you need only call them and they send the shuttle right over to get you. The room was large and fairly comfortable, and the price was right!Genuine Expedia guest review
Everything at the hotel was very good. Only criticsm concerns airport pick up. Gjven relative closeness, having only an hourly piickup is inadequate. It resulted insuch a long wait very late at night that finally decided to take a cab for 30 euros.Genuine Hotels.com guest review
"Incompetent and Rude Staff"
Despite being a lovely hotel (basically IKEA in real life), the front desk staff managed to make a one-night-stay a nightmare. When I checked in and told the gentleman at the desk that I had reservation under my name, he proceeded to ask me questions like Smoking or non-smoking? and How many beds would you like? I told him I had a reservation, and he […] replied "I know". It was frustrating because I paid for a double but my travel partner had to switch her travel dates, and because of the desk staff I only received a single (which was fine but not what I paid for). Then another of my companions reserved the free hotel shuttle to take the 9 of us to the airport at 6:30 the next morning. The staff member said "Oh no 7:30 will be plenty of time." The next morning, ten minutes after my companion confirmed our shuttle reservation, the new staff member singled me out waiting in line behind the family he was serving in order to tell me "You are with the group on the shuttle? You cannot go. No room." I said I was with the group of nine, and he said "Yes you all cannot go." When I asked why, the first woman began yelling at me to just let her finish (understandably angry that he had suddenly stopped helping her). Then he explained that a different group of 9 was booked before us and we weren't in fact booked at all. I asked him to show me the chart and he pointed to our reservation and said it was not us. When I asked that the hotel pay for the 4 taxis, he said that would be impossible. Read moreGenuine Expedia guest review
We used the Nuevo Boston as a place to spend a night between flights in and out of Madrid. The hotel was nice, quiet, and convenient on the plus side. The courtesy van was a bit slow picking up, but quite efficient in taking us to the airport. The restaurant didn't open for supper until somewhat late (for us), and since we had an early morning flight, […] we wanted to eat earlier; our only other option was a 10 minute walk. Similarly, there was no food available early in the morning. Read moreGenuine Hotels.com guest review
Horrible, dirty, smelly, and just overall disappointing.Genuine Hotels.com guest review
Breakfast service was bland and most hot items were cold. Bread was stail or day old. No heathy options. Had to wait on tables to be cleaned(5 open all had used dishes or no cutlery).Genuine Hotels.com guest review
Nice pool. hot day. Lifeguard said we couldn't use what appeared to be some seriously heavy duty umbrella's due to the wind. there was barely a breeze. I could feel the bed strings. hot in the room. Can not recommend this hotel.Genuine Expedia guest review
"Best Hotel on the entire trip"
It was the best of all the Hotels I book during my trip. Very comfortable, reliable free transportation to and from hotel(need to have change to call for pick up from airport).Food was excellent both breakfast and dinner. I was satisfy 100 %Genuine Hotels.com guest review
"Outstanding for an Airport Hotel"
Most surprising were the nice, fenced garden you can have cocktails in, the nice pool, and the good food in the restaurant. I was very pleasantly surprised!Genuine Hotels.com guest review
The Hotel Nuevo Boston was a great hotel near the airport. We only stayed for one night, but it was a wonderful and contemporary hotel with all amenities, including air conditioning. The beds were comfortable and the marble bathroom was huge. We walked to a huge mall (4 levels) for food and shopping. Next to the Mall of the Americas, it was the largest […] mall I've ever seen. Since the hotel is near the airport, there isn't much else nearby except the mall and other hotels. I would highly recommend the Nuevo Boston, especially if you're overnighting for a flight home the next day. Read moreGenuine Hotels.com guest review
"Wonderful way to end our trip!"
We had spent a few days downtown Madrid and then took a trip to Barcelona. When we returned to Madrid, we decided to stay here as they offered a free shuttle to the airport. The hotel staff was WONDERFUL! Very helpful!!!! There are not too many food options at the hotel, but a few blocks wl away is a huge mall where there were many more options. We […] had two rooms as we traveled with five people an they were very welcoming and comfortable. Read moreGenuine Expedia guest review
"excellent, clean and modern"
EXCELLENT hotel and staff. Clean and modern with all amenities. Very helpful and pleasant staff. Great location for airport with great breakfast and free airport shuttle.Genuine Hotels.com guest review
"Convenient hotel with free shuttle to airport"
Convenient for arrival or departure. No shops or restaurant nearby though so you have to eat in the hotel. Ok food.Genuine Expedia guest review
I have stayed here before and booked again because it is a great find-they have an airport shuttle, clean hotel, helpful staff.Genuine Hotels.com guest review
Very nice hotel in the airport area. They offer a free 24 hour shuttle service to the airport, a 20 minute ride. The restaurant offers good choices. Good size room and bathroom. Premises very clean. Good choice to stay the last night of the trip, since Barajas Airport is far from Madrid center. Breakfast not included.Genuine Hotels.com guest review
"Very nice, convenient hotel near Madrid airport."
We were flying out of Madrid early the next morning, so we stayed at this hotel the night before our flight. The staff was great, the rooms (we have a big family) were clean and comfortable, and the shuttle service to the airport was very convenient (about 5 minutes to our terminal). I would definitely stay here again in similar circumstances.Genuine Expedia guest review
"Place to stay before flight home"
Great hotel. Only complaint was guest in room above continually opened noisy window throughout night. Not hotel's fault but made for lousy sleep. Alternate window style would've been a more practical design.Genuine Hotels.com guest review
"Great stop over location!"
Hotel was great but restaurant food was not good.Genuine Hotels.com guest review
"Great hotel close to the airport."
After some hotels in Paris and in London, where I paid three more times, this hotel was a dream.Genuine Expedia guest review
"Convenient and affordable close to Barajas Airport"
This was my second time in the hotel for one night in my way back to Miami. To my surprise the restaurant and lobby were redone improving the experience at the hotel. The breakfast buffet is excellent including typical Spanish products and dishes like chistorras, churros and Spanish omelet. This time I booked the bigger room for a reasonable additional […] amount and the room and bathroom were much bigger than the previous one. Overall you can not get more for your money. Read moreGenuine Expedia guest review
"Close to airport"
Close to Madrid airport and perfect for catching flight out the next day. Free hotel shuttle back and forth. Did not try restaurant but food available on premises.Genuine Hotels.com guest review
"Nice hote closed to Baraja airport in madrid spain"
awesome hotel very clean the hotel price was cheap compared to others free shuttle service to the airport - it leaves every hour i would recommend this hotelGenuine Expedia guest review
Nice, clean service. And it's good that they have three levels of breakfast service. The only problem is that the neighborhood (typical airport area near carriers like DHL) is very isolated. There's a huge Makro store (like Costco) but you have to explore to find it.Genuine Expedia guest review
"Nice place. I recommend. Shuttle service."
One of the nicer places I stayed in during time in Spain. Pool. Near airport. Shuttle. Buffet breakfast and dinner available for fee. I found parking on street outside. Nice facilities by European standards.Genuine Expedia guest review
"Great Madrid Airport layover"
From the courtesy pick-up to the room location and amenities, Hotel Nuevo Boston was a great experience. The staff were very helpful and professional, and the room itself was a welcome respite after an trans-Atlantic overnight flight. When asked about things to do within walking distance, the desk clerk directed me to a mall that was an easy stroll […] away and open late. Next morning's breakfast was delightful--- especially the coffee, fresh fruits and pastries, and the jamon. I have already recommended the hotel to three other travelers, and their experience was similar to mine. Read moreGenuine Expedia guest review
If you want to stay near the airport, its a great place. they had free shuttle to the airport. Food and drinks in the high end. Not many food establishments nearby. The one we went to was nice but expensive.Genuine Hotels.com guest review
"Everything we expected"
The staff was very friendly and the room was clean and comfortable. We ate dinner and breakfast in the Restaurant and were pleased with both meals. Will definitely stay here again!Genuine Hotels.com guest review
"You Should Stay Here"
If you are just going to be around the hotel this is a great place to stay. We did not speak much Spanish but the staff was helpful. The bartender made a great Caipirinha and the food at the buffet looked delicious. There was a large group there for a convention and given the price I could see why. It's an excellent choice. Also there is a mall with […] in walking distance. It has a great place called Tommy Mel's offering the best milkshakes ever. If you aren't sold...then maybe you will like the fact that they let us check in early (we got there at 7am and check in was a 2pm). We had to pay for this but I cannot tell you how great it is to check in early to your hotel when you have been travelling overnight. You must stay here. Read moreGenuine Hotels.com guest review
"nice hotel next to airport"
it has a shuttle bus but just one per hour, the menu on the room service was very mediocre and expensive. The Hotel is not close to anything by walkGenuine Expedia guest review
"Madrid airport hotel"
We needed a place to stay near the airport the night before we left Spain. An internet search brought the Hotel Nuevo Boston to our attention. It was the least expensive of all the hotels in our three week stay. Breakfast was included which we didn't use because of leaving early for our flight. We did use the computer and printer in the business room […] to print our boarding passes The bedroom was large with a roomy bathroom. There were reading lamps on the wall behind the bed as well as on night tables next to the bed. The only reason I didn't give this hotel an excellent was that we like smaller, more personal hotels rTher than large business oriented hotels. The free van to fhe airport was like new. There was also a free bus to town which we didn't use. This hotel made a nice last stop to end our trip. Read moreGenuine Expedia guest review
"Close to airport"
Very convenient to the hotel (with the hotel shuttle). Not near any metro stops, but within walking distance of a bus stop and shopping mall. Breakfast buffet excellent.Genuine Hotels.com guest review
"Not as advertised by Hotels.com"
The Shuttle to the city only works during the summer and holidays.We had to pay about 50 euros back and forth to the city. If you are a tourist this is not your best bet. Your (Hotels.com) description of the hotel is misleading. I will be more careful next time.Genuine Hotels.com guest review
"Sterile atmosphere but fine"
The hotel designers subscribed to a sterile design concept which, for me, is uninteresting. For one night before going to the airport it was fine. It is a convenient place to stay and the utility of everything is good.Genuine Hotels.com guest review
"Reasonable and clean"
Overnight stay before a flight. The hotel was clean, the rooms were nice size, the food was good. Shopping center with many restaurants was about 15 minute walk away. Shuttle was on time. Located near the airport. like most Spanish restaurants, buffet was available after 830 at night. Breakfast was good with eggs, meat, fruit, pastries, everything you […] would expect. We would stay here again. Read moreGenuine Hotels.com guest review
"Comfortable and close to Barajas Airport"
It was very clean, no noise. Very close to the airport. Convenient price.Genuine Expedia guest review
"Clean, comfortable hotel"
Staff was accommodating. Shuttle service availability to from airport where you could access the metro. Limited availability for pickup from downtown on evenings and weekends. Purchase breakfast ahead of time for a discount. Do not buy flamenco show tickets through hotel, get them directly from the restaurant, much cheaper that way.Genuine Expedia guest review
"nice rooms and helpful staff"
This hotel had excellent rooms, a very friendly staff and hourly service to the airport. The only negatives were that the neighborhood was mostly businesses, there was really no view from the room, and the pool was closed (drained). There was no work out room either, but there was a pool and a workout area at a club down the street for an additional […] fee. Parking was on the street around the hotel. However, the room was modern, clean, well decorated, and the bed was superb. The staff spoke excellent english and were extremely friendly and helpful. All in all... a very nice place to stay if you need something close to the airport. Read moreGenuine Hotels.com guest review
"Very good price cost realation, but far from every"
Muy buena relacion precio costo pero lejs de todo. A pesar de esto ofrecen transporte desde y hasta el aeropuerto y tamben hasta la puera de alcalaGenuine Expedia guest review
"Hotel fine, shuttle needs fine tuning"
I arrived as expected late on Sunday evening, having called ahead to make sure free shuttle was running from airport to hotel and was told yes, just call and we'll pick you up.The cabs don't want to take you because it's too close to the airport to make it worth their while. After some difficulty, I found a native speaker willing to direct me to the […] phone booth and even make the call for me after I dug up some euros for the call (In US most of these shuttle calls are free) but was put on hold while money dwindled down. Finally someone answered the call and assured the nice Spaniard helping me I would be picked up soon and to wait where the shuttles and city buses picked up. I waited and wondered how I would know which bus/shuttle to take and asked several people. After a half hour ( past 11 pm by now), I wanted to call again but there was no phone at the stop and my cell phone doesn't make international calls. Another shuttle stopped and I asked the driver if he went to my hotel (no) and what the shuttle might look like and how often it ran. No one knew much despite the fact that I speak a fair amount of Spanish and they were trying to be helpful. Eventually the correct shuttle came after 45-50 minutes standing and waiting and took me to the hotel along with another passenger who was already on the van. The rest of the stay was brief but pleasant and they did transport me back to the airport in the morning. Read moreGenuine Expedia guest review
"Cool hotel near Madrid"
Very good experience. Friendly staff and clean environment.Genuine Expedia guest review
The bathroom door latch was broken so the door didn't shut all the way or lock. And they only had 1 towel in the bathroom and no one to bring one to our room so we had to go down and get it ourselves. Besides that it was great. Clean, good location and friendly staff.Genuine Hotels.com guest review
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