All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereAvenida de Aragon 332, Madrid, Madrid, 28022, Spain, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 951 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    3.7
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5.0 / 5Outstanding
"Modern, clean; great buffet; unfriendly staff"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We chose the hotel because its close to the airport, and pricing is also reasonable, and reviews were good. Physical condition of hotel is great. All new and clean. Great hot shower, and the included buffet breakfast was AAA++, and opened on time right at 7am sharp. The decor is modern and refreshingly different. I love the large lighted numbers for each room - they were several inches tall! Cheerful environment throughout reception, hallways and rooms. However, attitude of front desk and waiter less than satisfactory. They seemed very friendly to Spanish speaking locals, but as soon as it our turn at the front desk, the manager was short and curt, none of the friendliness he showed the Spanish speaking guest in front of us. I totally didn't appreciate that. (FYI - we are English speaking Asians.) OK, I could say it was that one person. But next morning, at the dining room, I received the same cold treatment from the waiter. So that's a one strong negative for this international hotel.
Genuine Hotels.com guest review
1 night family trip Jun 14, 2015
Irene
US
5.0 / 5Outstanding
"Great airport hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stay at this hotel on the night prior to flying out of Madrid. We have stayed there 4 times since we visit Spain regularly to see family. The hotel is modern, clean,and comfortable. It offers good room service and has a bus that leaves on the hour for the airport. You can't beat the price. We will continue to stay there when we are returning home the next morning.
Genuine Hotels.com guest review
1 night romance trip Jun 14, 2015
Maria
US
5.0 / 5Outstanding
"Highly Recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overnight stay to be close to airport. Very friendly helpful staff. Excellent dinner and breakfast buffet. Wish I had more time to take advantage of being close to city center.
Genuine Hotels.com guest review
1 night family trip Jun 2, 2015
Maria
US
4.0 / 5Excellent
"..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very nice people tv volume would not go up loud enough
Genuine Hotels.com guest review
1 night family trip May 24, 2015
kevin
US
4.0 / 5Excellent
"Great stay near the airport!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Neighborhood safe, no frills or eateries nearby. But for an overnight stay (long layover) near the airport, his place was great! Quality very good, modern decor, super stylish. Big tub for a weary traveler. Restaurant was "ok". Windows open over garden and pool view. Overall, would have expected to pay $125-150+ for similar quality in the states.
Genuine Hotels.com guest review
1 night trip May 10, 2015
Katherine
US
5.0 / 5Outstanding
"Good overnight for connecting flight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very modern, staff friendly and helpful.
Genuine Hotels.com guest review
1 night family trip May 12, 2015
Denise
US
5.0 / 5Outstanding
"Nice stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel with free shuttle service to and from airport. The breakfast and dinner buffet was very good and priced well. The hotel does have an exercise room with several cardio machines and free weights and some stationary equipment. My only complaint, which is small is the pool is not scheduled to open until June 1.
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Dan
US
5.0 / 5Outstanding
"Friendly staff, clean room. Overall great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was much more than I expected. I had a long layover in Madrid and decided to book this hotel last minute after seeing the good reviews. The staff was very nice. The room was clean and comforable.
Genuine Hotels.com guest review
1 night trip May 3, 2015
Cynthia
US
5.0 / 5Outstanding
"Great hotel find near the Madrid airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Needed a convenient airport hotel prior to our flight from Madrid. Wanted a good breakfast, comfortable room and free airport shuttle. Hotel Nuevo Boston exceeded our expectations. Great value and very convenient and modern hotel.
Genuine Hotels.com guest review
1 night trip with friends Apr 29, 2015
Jan
US
5.0 / 5Outstanding
"Madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place poor public transportation access"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Nice place, but poor access to public transportation to get to center of town. Located in industrial area near airport about 1+ mile from local neighborhood restaurants.
Genuine Hotels.com guest review
2 night romance trip Apr 25, 2015
Rafael
US
4.0 / 5Excellent
"HOTEL OK, good value/price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
airport overnight stay. Very comfy room, good shower, nice bed. The shuttle takes like a 20-25 minute ride from airport T4.... (it is closer to T1) The shuttle in the morning runs every hour.
Genuine Hotels.com guest review
1 night romance trip Apr 16, 2015
A Traveler
US
4.0 / 5Excellent
"Modern flair"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel is ultra modern! Very interesting layout ! Elevators are small but manageable. So nice they have an airport shuttle, but reserve your spot early as they fill up! Otherwise you may end up at the airport waaaaay early! Restaurant was quite $$$ and waiters not so nice. Food was just ok, but I found it amusing that beer was less expensive than buying water!! Overall a nice place!!
Genuine Hotels.com guest review
1 night family trip Apr 11, 2015
James
US
4.0 / 5Excellent
"Welcoming hotel, very convenient for airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Recent trips to Morocco and France required overnight stays in Madrid. The Boston Nuevo Hotel was my choice for both trips. A free and convenient shuttle is available from/to the airport, and the hotel is in an area of Madrid that is just a short distance drive from the airport. The hotel reception (and, in particular, Ana Cruz) is very welcoming and helpful. An excellent breakfast buffet is served in the restaurant, and the evening buffet is also outstanding. In between, a snack menu is available (the burger with goat’s cheese is fantastic!). The hotel is new and modern. The rooms are spacious, clean, and very comfortable. The normal peace and quiet (and my sleep) was unfortunately interrupted by loud noise from inconsiderate guests returning to their rooms in the early hours. I liked this hotel a lot, and will definitely choose to stay here on any future Madrid layovers.
Genuine Expedia guest review
Other trip Mar 20, 2015
John
US
5.0 / 5Outstanding
"Nice hotel close to the airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent shuttle service to the airport and downtown. Be careful shuttle service to Madrid's downtown is only on weekends.
Genuine Expedia guest review
Other trip Mar 18, 2015
mauricio
US
4.0 / 5Excellent
"Nice hotel close to the airport"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The Hotel Nuevo Boston is close to Madrid airport and only a EUR 20 taxi ride away. I found it to be clean, comfy and the staff to be friendly.
Genuine Expedia guest review
Other trip Mar 18, 2015
Paul
US
5.0 / 5Outstanding
"Great reasonably priced hotel "near" airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at Nuevo Boston on 3/14-3/14 2015. Check in was fast and very professional even though there we got there at a busy time. The girl at the counter even asked if we had more than 3 web enabled devices and when we said we did she issued us an extra wifi password enabling 3 more devices (free). The connection was very good. The hotel is very modern, the room very modern, very clean, attractive, great linens and full bathroom amenities include a double amount of those small shampoo etc bottles. Yes it is in a business district but hey it's a business/airport hotel. (they did offer a free shuttle to downtown Madrid) The onsite restaurant had a VERY limited menu but the prices were very reasonable and the food was very good, better than we expected. The service was great. The shuttle to the airport was prompt and in a great vehicle with a very courteous and helpful driver. A great experience. One note about the "near" in my title to this review. The Madrid airport is mammoth. It is a stretch to say terminal 1 is "near' to terminal 4, or for that fact that the baggage check-in is near to the boarding gates. With no unusual waits (there was a long line a at baggage checking as usual) even discounting that, it took a FULL 45 MINUTES to traverse the distance between the check-in and the boarding area. I would guess it is over a mile walking in a addition to a 7 minute train trip. GET TO THE AIRPORT EARLY!!!
Genuine Expedia guest review
Other trip Mar 16, 2015
PointG
US
4.0 / 5Excellent
"Business and travel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very convenient to Madrid Barajas Airport. Friendly shuttle. Very comfortable amenities. Excellent breakfast 12 euros.
Genuine Expedia guest review
Other trip Mar 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel, price near the airport..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is perfect for staying near the airport to catch a flight...service was great, rooms were great size and super clean, can't comment on breakfast becaus we didn't eat there, but the shuttle was perfect. Definitely will be staying here again.
Genuine Hotels.com guest review
1 night family trip Mar 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
NIce,clean,excellent service!!!!
Genuine Hotels.com guest review
1 night trip with friends Feb 21, 2015
Maria
US
5.0 / 5Outstanding
"Outstanding Services and Excellent Comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very friendly staff with professional customer services spoke very well English language, very comforts beds with high cleaning standards in the room. One cons is the LCD TV is very very small you can hardly see it from the bed. Shuttle services is available 24/7 from Airport to Hotel and vise versa also during the weekend there are services to central Madrid which is unique. I decided to book this Hotel for future trips to Madrid.
Genuine Expedia guest review
Other trip Feb 20, 2015
Maison
US
4.0 / 5Excellent
"Nice hotel near the airport."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel has a contemporary style. It is 20 minutes from the airport ($20 euro taxi ride) and offers complimentary shuttle to the airport on the hour 24 hours per day. (You must register for these when you get there.) It offers complimentary wifi in the rooms and it works well. The hotel also offers complimentary shuttle to Madrid city center (where museums, etc are located) at 11:30 am, 4:30 pm, 8:30 pm and 12:30 am. There is a shopping mall within 15 min walking. Ask for 2 keys right away as they only give 1 without asking and 1 needs to go into the electrical panel for lights and charging computer, phone, etc. I would recommend this hotel.
Genuine Expedia guest review
Other trip Feb 16, 2015
Maxwell
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Had a bad experience with the airport pick up waited in cold for 1 1/2 hours. OK things happen but the desk clerk argued with us instead of just apologizing. Other than that we were very pleased with the hotel and the bar/waitstaff were excellent.
Genuine Expedia guest review
Other trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful convention center."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a large room with a huge, comfortable bed. We ate dinner, an optional sumptuous buffet with a huge variety of hot dishes and fresh salads. The free buffet breakfast the next morning was even more varied than the dinner. All hotel personnel spoke good English, and were very helpful with all our needs.
Genuine Expedia guest review
Other trip Feb 7, 2015
Edward
US
5.0 / 5Outstanding
"hotel condition"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
good conditions and nice service. thank you.
Genuine Hotels.com guest review
1 night family trip Jan 23, 2015
Young
US
5.0 / 5Outstanding
"Great hotel close to the airport and shopping."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The rooms are nice and clean, comfortable beads, great breakfast and very conveniently located near the airport. They have a shuttle so catching your flight is made easy. Also, a shopping mall is withing walking distance.
Genuine Expedia guest review
Other trip Jan 25, 2015
Lindsey
US
4.0 / 5Excellent
"close to airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was very modern and updated. Dining meal was great. No breakfast, due to not open early enough for us. Only problem, no shuttle available to airport due to one of their holidays. Taxi VERY pricy, flat rate of $20-$25 E even though airport was very close.
Genuine Expedia guest review
Other trip Jan 12, 2015
us couple
US
5.0 / 5Outstanding
"Great place and Great value!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice bright and super clean hotel close to the airport in Madrid. Great and friendly staff who spoke perfect English. Our room was comfortable and once again, squeaky clean! The on site restaurant is ok, but not a big meal kind of place. The breakfast buffet was plenty large with a good variety of choices. The hotel shuttle was packed though, so we opted for a taxi. That was no big deal since we were so close to the airport. Overall, we'll be back the next time we come through!
Genuine Expedia guest review
Other trip Jan 10, 2015
A Traveler
US
5.0 / 5Outstanding
"one night in madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect
Genuine Hotels.com guest review
1 night trip Jan 7, 2015
abdelmoghit
US
5.0 / 5Outstanding
"Great hotel near the airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Loved it!
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Sheila
US
5.0 / 5Outstanding
"Great hotel in Madrid near the airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We needed a room near the airport for just one night. This hotel was just perfect.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Sheila
US
5.0 / 5Outstanding
"Night before flight!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only issue was the location; accessible only by taxi. Excellent airport transport. Breakfast is plentiful.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Good place to stay for Madrid airport connections"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good place to stay if you are flying out of Madrid to the USA. They provide free airport shuttle. Rooms are comfortable and beds particularly so. Restaurant is nothing to write home about, but is sufficient for an evening meal while on the road.
Genuine Hotels.com guest review
1 night family trip Dec 29, 2014
Robert J
US
5.0 / 5Outstanding
"Excellent airport hotel in Madrid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A very comfortable and convenient place to stay near the Madrid airport. The bathrooms were lovely and the room was spacious. Excellent value for the money
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Donald
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Breakfast buffet spread is amazing. Am entities at the hotel were really nice too. Definitely would stay at this hotel again when back in the area. Only down side is that to get around you will need a taxi.
Genuine Expedia guest review
Other trip Dec 23, 2014
Monica B.
US
5.0 / 5Outstanding
"Easy airport access. Wish they included breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Easy airport access. Wish they included breakfast
Genuine Expedia guest review
Other trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"MY STAY AND EXPERIENCE AT NUEVO BOSTON HOTEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I WAS PLEASANTLY SURPRISED WITH THE HOTEL'S SHUTTLE SERVICED THAT PICKED ME UP FROM THE AIRPORT AND RETURNED ME TO THE AIRPORT ON MY RETURNING TO ATLANTA (USA). I WAS VERY IMPRESSED WITH THE HELP I RECEIVED FROM THE HOTEL FRONT DESK STAFF IN GENERAL AND ANA CRUZ IN PARTICULAR AS TO PLACES I COULD VISIT DURING MY STAY. I WAS MORE THAN IMPRESSED WHEN I WAS TRANSPORTED TO MID TOWN BY THE SHUTTLE AND PICKED UP. THE RESTAURANT STAFF WAS VERY HELPFUL TO ME IN SELECTING MY FOOD AS I AM SOMEWHAT DISABLED (I USE A CANE IN ONE HAND) ALL THE STAFF WERE HELPFUL BUT MY HAT WENT OFF TO BASILIO WHO WAS VERY .ATTENTIVE TO MY SPECIAL NEEDS. I WAS HAPPY I CHOSE NUEVO BOSTON HOTEL. EVERYONE WAS FANTASTIC INCLUDING THE SHUTTLE DRIVERS
Genuine Expedia guest review
Other trip Dec 17, 2014
Trevor
US
5.0 / 5Outstanding
"Great Hotel to stay near Madrid Barajas Airport"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very convenient, well priced and comfortable hotel near Barajas airport which offers free transfer from terminals. The breakfast was also good. I would definitely stay again
Genuine Hotels.com guest review
1 night business trip Dec 11, 2014
Manuel
US
5.0 / 5Outstanding
"Great new hotel near Madrid airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
great hotel in good airport location
Genuine Hotels.com guest review
1 night romance trip Dec 2, 2014
brian
US
3.0 / 5Good
"Near the Airport-Not Really"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Although hotel claimed to be very close (1.2 km) from the airport. The truth is that it is more than five times that distance (except by air). We could have stayed in Madrid and been just a couple of kms further.(their map of neighborhood did not include the airport). The ingress to the hotel was extremely difficult-only one way in on the service road of a highway that could not be entered within 5 miles of the hotel. That negated the nice facility. My advice would be not to stay there if you have a car.
Genuine Hotels.com guest review
1 night romance trip Dec 2, 2014
Alan
US
5.0 / 5Outstanding
"Conveniently close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very close to airport. Convenient for a stopover between flights. Good shuttle service. Nice breakfast buffet. I didn't stay long, but I'd definitely come back.
Genuine Hotels.com guest review
1 night trip Dec 1, 2014
Ida
US
3.0 / 5Good
"So close but oh so far"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
This hotel advertises that it is close to the airport-1.2 kilometers but when they provide you a map of the surrounding location the airport is not even on the map. Because of the extremely limited ingress to the hotel (off the highway) you can drive the 1km to the shopping center and have to drive 10 km to get back to the only entrance off the highway. If you don't have a car and want to rely on their shuttle-the place is very good. Driving in and out of this hotel is not recommended. They should consider telling the truth about their facility and would have less problems
Genuine Hotels.com guest review
1 night romance trip Dec 1, 2014
Alan
US
4.0 / 5Excellent
"A great airport Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It will b our go to property for trips to Madrid. Most excellente
Genuine Hotels.com guest review
1 night romance trip Nov 23, 2014
Rodney
US
4.0 / 5Excellent
"Clean, comfortable and good location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Perfect one day stop on our way to Germany.
Genuine Hotels.com guest review
1 night romance trip Nov 18, 2014
Sergio
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had an great stay for one night. The hotel is very close to the airport and provides a free shuttle service to the airport. Also, a modern mall is within walking distance.
Genuine Expedia guest review
Other trip Nov 19, 2014
David
US
4.0 / 5Excellent
"Layover Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
For an airport hotel, I have to give it props.
Genuine Hotels.com guest review
1 night trip Oct 30, 2014
Kenneth
US
4.0 / 5Excellent
"Place to stay to catch a flight"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I've stayed in Madrid close to the airport to catch a flight four times in the last 3 years and this has been the best hotel so far. The room was clean and spacious with comfortable beds and plenty of places to put things together after walking the Camino. The bathroom was also large enough to move around in comfortably and had good mirrors and lighting. However, there was only 1 set of towels with another set brought up quickly after calling front desk. The maid asked if anything else was needed and it was only later on that I noticed there was only 1 set of toiletries also. Again they were brought up quickly. My only complaint is that there was only one clerk taking care of people just before the shuttle departed at 7:00 AM. There were two other clerks behind the counter but they directed me to the one and only clerk twice even though people were getting antsy about the shuttle's departure. I'll stay there again.
Genuine Hotels.com guest review
1 night romance trip Oct 27, 2014
Olga
US
4.0 / 5Excellent
"Modern and comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very nice, modern, and with excelente facilities. Very close to the airport, so if you are leaving early and will not stay for long is a good choice, but, it is not easy to go from here to the city, say plaza del sol or any center location, unless you get a taxi that will cost between 12 and 24 euros. You can use public transportation, but you will have to use first the bus to get to the americas station (2 euros per person) and the the metro to any place you want (say 1.5 euros per person to plaza del sol.)
Genuine Expedia guest review
Other trip Oct 28, 2014
Hermes
US
4.0 / 5Excellent
"Oct in Algarve"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Apparently I rolled over in my sleep and fell out of bed, kicking the glass closet door. Cost me 138 Euros to fix. Otherwise, nice place.
Genuine Hotels.com guest review
3 night family trip Oct 18, 2014
Gordon
US
5.0 / 5Outstanding
"Nice hotel Free shuttle to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was the last leg of my Spain trip. This is the best one I stayed in Absolutely clean Very freindly staff Spacious room Very close to a mall- 5 minute walk Loved every part of it
Genuine Expedia guest review
Other trip Oct 23, 2014
Ravi
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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