"economy inn ukiah"
terrible, rude service by staff. Good location. Filthy rooms.Genuine Hotels.com guest review
"Room next to park with noisy teenagers at night"
Teenagers snd others at city park ran to and from park on sidewalk directly outside bathroom window, and talking so loudly the seemed like they were in the room with me. Also, shower door did not latch , resulting in puddle on floor after shower. No shampoo. Bathroom sink faucets both had only hot water. Receptionist could not provide cross street, […] due to extreme language barrier. I will not return here. Read moreGenuine Expedia guest review
"We had a booth for pumpkin fest so."
It was in walking distance for the show and restaurants and in our price rangeGenuine Expedia guest review
"Not fit for a dog!"
This was the worst experience of my life when it comes to hotels. The absolute worst stay , didn't even have shampoo .The hair on the shower wall wasn't even ours. I hold your company just as responsible as the hole we stayed in. We will never again use your poor service again. That's how our stay was.Genuine Hotels.com guest review
"should have known by rate."
Clerk did not know how to check us in with out help. Only offered one key. Rooms bathroom was unfinished. The bed had no padding and a spring etc. made it sorry.Genuine Expedia guest review
"Be afraid of this place"
The paint on the bathroom walls was peeling off. When we turned on the heater it stunk up the room with a burning smell. The carpets was so loose, it wrinkled and it was not safe. The walk way upstairs to the room had exposed wood and the outdoor carpeting was torn off and the wood underlayment was exposed. To top off the stay, the hotel booked a lot […] of construction dump truck drivers who were drinking and yelling across the hotel lot most of the night. How do you sleep when the hotel allows rowdy people to stay there. I am very disappointed with this place. I could have had a better night sleeping in my car. Read moreGenuine Expedia guest review
"Don't stay here!"
This hotel is in serious need of maintenance. The office had a horrible overpowering smell that was offensive. The room they gave us was not clean. The bathroom sink was disgusting as if something had backed up in it. The office did allow us to look at two other rooms and select a different one. But after some more thought we chose not to stay at this […] hotel. Read moreGenuine Expedia guest review
"I would not let my dog stay"
Horrid I left after walking in. Awful dirty plain gross. Never stay there! Sleep on your car!Genuine Expedia guest review
Pool was closed, hotel room smelled like urine, and staff was borderline rude with how unfriendly they were. Bed was uncomfortable and there was no soap in the bathroom.Genuine Expedia guest review
"quick overnight stay"
upon calling hotels.com, they found this place for us. we were not looking for anything fancy, so if you're wanting fancy this place isn't it... however, it was somewhere to stay before our destination. the people were friendly, but really over priced for the place.Genuine Hotels.com guest review
"Good enough motel in a great location"
We enjoyed being walking distance of an organic vegan cafe across the street and the town plaza right behind us where they were showing an outdoor family movie. It was perfect for our family on a budget overnight stay in Ukiah. Everything was very clean despite being aged and outdated. There was wall paper peeled of the walls but there really wasn't […] any stains or dirtiness to complain of. We plan on staying there next year. Budget and location were our priorities. The air conditioner worked well but we left it on too high and woke up freezing. It was too bad it didn't have a temperature control device. Read moreGenuine Expedia guest review
"Very Poor Air Conditioning"
Although they have A/C in the rooms, the wall units did little to cool the rooms. With a temp of almost 100*, our stay was uncomfortable. The staff was friendly (check-in and maid), but all night long I could hear every time another guest opened and closed his/her hotel room door. The tv offered many channels and the bed was comfortable.Genuine Expedia guest review
"Road trip overnight"
We stayed here for a quick overnight on a road trip to SF. The rooms are in dire need of updating - including the air conditioning and bathrooms - but for one night at the price we paid, it seems to be in line with what you should expect.Genuine Hotels.com guest review
"Nice and convenient hotel"
It was a good experience. I recommend it for short stay.Genuine Expedia guest review
"Rude staff, dirty room"
This owner demanded a higher price than Expedia deal I had already paid. They refused to honor AAA discount even tho their paperwork clearly stated they had it. I asked for a downstairs room was given an upstairs room not yet cleaned. When I demanded my Money back the room suddenly became "available." They made no apologies for their errors and saw […] stairs were difficult for me. We recommend you stay away from this hotel!! Read moreGenuine Expedia guest review
"Good value & restful for one night stay."
Conveniently located, good value, quiet, and modestly comfortable. Luckily it has windows for night time air circulation b/c there's no a/c. Good affordable place for one night stay.Genuine Expedia guest review
"low cost downtown hotel"
Not a modernized hotel clean but worn. It is a great value! Clean and quiet during my stay. I felt safe and could walk to downtown Ukiah, food coop, movies, and eateries. The front desk personnel were were personable and helpful. I was alone and on a mission to get training nearby. Price was probably my key determinant of value.Genuine Expedia guest review
"Ok Hotel if you want to save some money"
The Hotel was cheap which was nice on my wallet, however there was a hole in my wall, wall paper was coming off, and just the up keep was terrible. Though for the poor conditions of the room it seemed clean enough.Genuine Expedia guest review
The only thing they needed was a little more soap and shampooGenuine Hotels.com guest review
"Touring 101 north"
This was a nice convient hotel for motorcycles that are doing the rt 1 and 101 tour.Genuine Hotels.com guest review
"Decent for the price"
The stay was acceptable in terms of a bed at the cheapest rate in town. There was some jerks that came back from the bar and decided to drink outside our room and remain LOUD between 2:15am and 2:45am.Genuine Hotels.com guest review
All Inclusive written on the website, the actual nothing. wifi poor qualityGenuine Hotels.com guest review
"$31 per night during weekdays"
01/19/14 Peace94610 Berkeley, CA
I stayed here for two night on January 15, 16, 2014. I booked it via Hotwire.com (two stars) so I didn't know the name of the hotel until I finished the booking. After the name of the hotel was shown, I came to TripAdvisor, tried to see the reviews, and I was shocked while I was reading these terrible reviews. Honestly, I almost let go my money (after you booked it from Hotwire, you couldn't cancel it) and tried to book another hotel because the last reviewer's comment about the Bug Infested. I took the leap of faith, went ahead and stayed for two nights. Well, I was NOT beaten by bugs at all. The facility is really old as previous reviewers said. One thing I found out is that Hotwire.com is more expensive than booking directly from the Economy Inn's website. Economy Inn has the weekdays special with 20% off so the rate ends up with just $31 per night. If I had booked my stays via the Economy Inn's website, my rate of the two days would be just about $68 including tax for two nights. However, Hotwire.com asked about $92 for two days totally. I was actually very angry when I found out this result. I will NOT use Hotwire.com for booking in the small city (like Ukiah) for my future stays! Hotwire had $36 per night and the unreasonably high service fee $19.11 with tax. So, I paid $21.85 more than the Economy Inn's website. I sent my complaints to Hotwire.com and they refunded the credits of $6 dollars for my future booking via Hotwire because they do NOT refund the service fee of $19 dollars. I felt that I was cheated by Hotwire.com For staying two nights there, my experience was OK. The radiator on the wall actually worked very well and it warmed up the entire room even though the outside temperature was about 30 F during the night and it was very quite (didn't have noise). The bed sheets and pillows were clean. Carpets were very old (as described from previous reviewers) so I brought my own slipper with me, wore it all the time and didn't walk on the carpet with my bare foot. If you asked me whether I would stay there in future, I would say that it might be possible if it is only $31 and I needed to save money. If I have more money to spend, I probably wouldn't stay there. The WiFi internet was working well (I asked the password from the front desk manager, Mike). That's all I can share!
"Beg Bug Infested - Stay away!"
06/17/13 Donald L Granada, Spain
We were eaten alive by bed bugs. My wife had large red welts all over her body. The local managers were friendly, but it is obvious the owner of this hotel has not invested any profit back into the property for many years. The place is dilapidated. The beds were ancient and sagging with holes in the mattress where the bugs crawl in and out, the carpet deplorable, the mini fridge didn't work. The wallpaper was falling off the walls. You will have a much better night if you just sleep in the back seat of your car.
"Only cheap if booked online"
03/08/13 Trent J Reno, Nevada, United States
I stayed once, booked online, got a great rate, went back again without going online first and they asked twice as much! I decided to sit in my car and use my laptop to get the room after the lady at the desk refused to help on the price. She knew I was going to use their wifi to try to get a better price, so she pulled the plug on the wireless internet so I couldn't! Needless to say, I went to another place, ended up costing a little more but motel 6 in ukiah is much cleaner and has laundry facilities on the property!
"Do not forget your things, you will not get them back!"
01/04/13 Ariel J Phoenix, Arizona, United States
My fiance & I stayed a night while passing through on a road trip, & I realized about an hour after we had left, I had forgotten a nice coat of mine folded on the bed. I called to ask if they could send it back & offered to pay for it to be sent home, but they said they have found nothing. This was not a case that I possibly forgot it either. I truly do believe that a maid took it. They were not even courteous enough to answer a few question before rudely hung up on me. Other than the theft problem, everything else was fine for what you would expect for the price. So don't leave anything behind! You will not get it back & they will not want to help.
07/18/12 DiamondGirl55 Seattle, Washington
We had booked a King room and got a Queen. The furnishings and bedding were quite old. Internet was pretty much non existent. Came in sometimes mostly not. Pool was closed. Outside of the upstairs was just bare plywood and there was a nasty smell coming from the air conditioner. Next time I will pay more and get a better room elsewhere.
"Decent motel, nice people running it"
06/13/12 Pedro999 El Paso
Good location coming from the coast and heading north. We found the place relatively quiet but in a convenient location. Helpful management couple.
"Great price for low average quality"
03/20/12 Trent J Reno, Nevada, United States
Shopped around, this place had the best price by far! Just a few miles up the road in Willits, the best price is 50-55 a night, under $35 when I stayed! Room is clean, but run down, only half the lights work, there is a door knob size hole by the bathroom, only 1 coil in the heater works, electrical fixtures are hardly hanging on the walls, wall paper is torn... But all that said, the room is clean and the price is right! I wouldn't recommend it for my parents, but it's great for the economic traveler that needs a bed and shower for the night.
"Good value, Good Customer Service"
12/09/11 Michael S Monroe
The management team, a young married couple, were attentive to the problems I had w/the very slow wireless internet. Typical situation where the property had 2 separate wireless router areas for the rooms--unfortunately I could only access the snail-like, near worthless band. They rebooted the routers and stopped by my room to check if that solved the problem. In-room coffee, micro, and refr. worked well and outside of the carpet needing a periodic cleaning--the room was very clean and the bed comfortable. Surprising number of lodging possibilities in Ukiah--and I would definitely stay there again and recommend it for a quality, no frills, quiet, comfortable, and secure stay.
"Cancellation Nightmare - Horrible Customer Service!"
06/03/11 WebGuruette Central Coast, CA
When I had to cancel a reservation with this hotel, I was EXTREMELY displeased with the horrible customer service I received. When I called to cancel my reservation, I was told that it was, in fact, cancelled. However, I never received the email confirmation I requested and was told I would receive. I emailed the hotel a few days later to request confirmation of the cancellation again, and received no reply whatsover. I finally called back about a week later and spoke with someone that didn't seem to understand what I needed, and I couldn't understand what she was saying half the time due to her heavy accent. I was also told that my reservation was never actually cancelled! (I'm certainly glad I followed up - I would have been absoutely livid if my credit card had been charged for a reservation I already requested a cancellation for - twice!) Needless to say, I will never even consider staying at this hotel.
09/25/10 BlaineJeri blaine
wifi difficult . room clean very close to farmers market and downtown shopping
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