"Quest Napier - good choice"
The hotel is rather new and bright. There could be pretty hot in it in summer, especially on the upper floor. They provide a portable air conditioning unit, yet it is not fixed right - while cooling the room we also try to cool environment via an open window section where the air conditioning unit vent pipe is placed - this has to be fixed. The staff […] is very friendly and helpful - they are the best feature and asset of the property - it was a pleasure to be their guest. All in all, the place is certainly recommended. Read moreGenuine Hotels.com guest review
Very nice staff, bed a little hard. Loved the safe night walk in downtown!Genuine Hotels.com guest review
Comfortable room, very helpful and friendly staff. Hotel close to CBD. Would stay there again.Genuine Hotels.com guest review
Excellent.Would recommend to friends.Genuine Hotels.com guest review
"Easy to get to"
Napier is always a great place to run away too. The Hotel compliments Napier by being central, easy to get to, comfortable, quiet and well serviced. We always enjoy our staff at the Quest.Genuine Hotels.com guest review
"walking distance to centre of town"
enjoyable stay, good location, nice eating places, easy parking,Genuine Expedia guest review
Restful, comfortable stay with excellent assistance from staffGenuine Expedia guest review
We only had one night in Napier as part of our road trip from Auckland to Wellington. We got in late and were met by very friendly staff who went out of their way to show us everything we needed to know about the hotel. Room was great and a very enjoyable stay.Genuine Expedia guest review
"Okay for a chain hotel"
We were originally coming for 4 nights to combine holiday and business and were offered a good rate. It wound up being just business, one night and just me for not such a good rate, but okay.Genuine Expedia guest review
"Fantastic rooms and facilities"
Very modern and clean with everything you need, short stroll to downtown and the esplanade, will stay againGenuine Hotels.com guest review
"Great hotel, convenient location!"
Always love staying here, it's always clean, accessible and the staff are friendly. It's a great little hotel! Highly recommend.Genuine Hotels.com guest review
"Nice at Napier"
Nice clean room / apartment, quiet, clean, helpful and friendly staff. Excellent location, walking distance to many places. Wineries were superb. Apartment would have been perfect if the bed was a little bit softer and the wifi was free, but we got by.Genuine Expedia guest review
Our stay here finished a perfect holiday! I couldn't fault anything with the Quest Napier. Thank you :)Genuine Expedia guest review
"overall very good"
Apart from the owner not knowing much about local amenities, this was a little gem. My wife and I travel alot and this was a good find. Ideal for the Raceway.Genuine Hotels.com guest review
clean well equip room with good amenitiesGenuine Hotels.com guest review
"Nice hotel in a quiet town"
The Quest Hotel is located just at the entrance of the art deco area of Napier. Easy to get to from the airport or highway. The whole area goes very quiet after 5 pm. 5-10 minute walk from the south pacific ocean The staff at check -in ( Mr Clifton) was very helpful. Room is quite big, great kitchen with all amenities and we had a very large balcony […] overlooking Dickens Street ( 12 people could easily fit on it). Room was very clean Three cons: no air conditioning, the bathroom is really basic minimum and the bedding ( sheet and blanket) needs to be refreshed ( and change blanket to duvet please). Also they charge $12 per day for Internet. To me Internet should be complimentary in 2014 Would definitely stay there again, but not if expecting very hot temperatures ( ie January) Read moreGenuine Expedia guest review
"great location and service"
Very good, but to hot at night and needs to be a couple of comfortable chairsGenuine Hotels.com guest review
"Very handy situation"
Enjoyed Napier. Handy to all of Napier's main attractions.Genuine Expedia guest review
"A little gem"
Couldn't wish for anything more, but the whole floor was a bit warm. They even have plunger coffee ! Great location for the bus and supermarkets and on a Main Street for shopping and restaurants. Wifi should be free although they did clear the fee for me on two occasions. Good value and some very nice touches like the reading room with free tea and […] coffee. Read moreGenuine Hotels.com guest review
Excellent service. Hotel has been starved of capital for some time. For example air conditioning is needed and likewise new TVs . Australian shareholder should note. .As you know this is a common problem in hotel chains which leads to inevitable downgrade. It is an excellent site which is worth the capexGenuine Hotels.com guest review
We were greeted at reception by a very friendly lady who explained everything about the appartment and the area. Room was very clean and close to centre of napier.Genuine Hotels.com guest review
Modern hotel with nice facilities (good touches in rooms) - centrally located in the heart of Napier - would recommend.Genuine Expedia guest review
"Comfortable, clean and just right"
Really enjoyed our stay at the quest which is centrally located, comfortable, clea and has great facilities. Would definitely recommend.Genuine Hotels.com guest review
"Pretty Good Location"
Overall I would say the Quest was very decent and the location/service was the best aspect. We found the bed very hard and uncomfortable and air conditioning incredibly noisy. I had read the reviews and already knew about the parking being expensive and the noisy a/c. We totally agree now. If staying in Napier again I would prefer to be on the Marine […] Parade I imagine. Even if the costing was more expensive. Around the Quest it seems a little dingy and dull. Read moreGenuine Hotels.com guest review
The room was really hot with inadequate cooling. I was staying on the top floor, and as soon as I came out of the elevator the whole floor felt hot. The room didn't have air-conditioning - just a ceiling fan and two small windows. Even with the ceiling fan on, the windows open, and sleeping with just a sheet, the room was too hot for me to get a good […] night's sleep, and as the sun came up, the street noise also kept me awake. The staff were really good about it, though, offering to bring up a portable AC unit to cool down the room the next night. But they said it was too loud to run when I was sleeping, and I didn't want to risk another night of poor sleep so I checked out early and moved to a nearby motel with AC. Read moreGenuine Expedia guest review
"Up to date hotel in good position"
Modern, clean room. Helpful reception staff. Close to facilitiesGenuine Expedia guest review
"Value for Money"
We stayed one night in the Quest Napier and were pleasantly surprised with the hotel. It is a couple of blocks back from the Marine Parade and is a short five minute stroll into the the town and beach. The older character building has been superbly fit out and the rooms are very comfortable. And yes the rooms have opening windows and ceiling fans rather […] than ghastly air conditioning. What really make this hotel is the friendliness of the hotel staff. They really seem interested in their job. Read moreGenuine Expedia guest review
"Quiet. View of beautiful church, park & hill."
Enjoyed pece and quiet, closeness to beach, gallery, library, shops, cafes.Liked offer to bring in meals. Safe garaging.Genuine Expedia guest review
"Our Trip to Napier."
We live in Auckland, and as seniors, needed to look for a Hotel to stay at while attending our Church's annual Conference. I was amazed to find that the "Quest" offered us a generous "Seniors" discount, and the apartment was superb. The CBD was close by too, and altogether this made our stay very enjoyable. We look forward to returning.Genuine Expedia guest review
"Great hotel with excellent service"
Facilities in the room was what I needed with small kitchen. Very clean room and hotel overall. Allowed me to extend my check out time at short notice. Would stay there again and recommend for others.Genuine Expedia guest review
"Absolutely Great Location, Clean and Comfy"
The Staff were extremely helpful and the Accomodation was very clean and comfortable.Genuine Hotels.com guest review
"Single beds uncomfortable"
Lovely hotel, recently refurbished, but for two mature ladies I believe two double beds would have easily fitted into our apartment. The single beds which were more suitable for children than grown ups. Maybe this should be looked into further for other 60 year old single women travellers.Genuine Hotels.com guest review
Had a good stay with family. Staff very helpful and friendly. Facilities clean and all that we needed for a great time away.Genuine Hotels.com guest review
Another great Quest property. I was surprised that there wasnt a washer and dryer in the room, however the complimentary laundry services were great.Genuine Hotels.com guest review
"handy to everything"
Really enjoyed Napier and the cycle tracks. Also the access via steps to the architecture of the houses on the hill. Enjoyed the Gannet Safaris and especially the Hastings Market. The Art Deco walk was interesting. The Cafes were good. A good time was had.Genuine Hotels.com guest review
"Good Place to stay."
Small but clean room with all the needed appliances. Clean. No cost-free internet. Noise from hall did transmit into room but generally quiet. Near major grocery shops and within walking distance of art deco buildings and ocean front.Genuine Expedia guest review
"The perfect place."
Quest Napier is the perfect place to base your stay in Napier! Perfectly placed to stroll through the CBD, wander down to the beachfront, close to wonderful cafes and restaurants and ideal for planning tours out into the neighboring countryside. All the staff were very pleasant and ready to assist in anyway possible. The rooms are very comfortable and […] well appointed. We stayed for 10 days and the apartment we had was fitted with all the conveniences we could want - washer and dryer, dishwasher, oven, microwave, tv in lounge area and bedroom and a really lovely balcony to relax and watch the sunset from. I would stay with Quest Napier again and would highly recommend it to anyone wanting to enjoy their time in Napier. In fact we are looking forward to using a Quest hotel again based on this stay. Read moreGenuine Expedia guest review
"Friendly staff and great location"
The welcome and helpfulness of staff was exceptional. They were very professional and provided us with helpful information regarding places to visit. The apartment was in a convenient location and the room was very clean, comfortable and quiet. We would stay there again.Genuine Expedia guest review
We thoroughly enjoyed our stay at Quest serviced Apartments Napier. The location was excellent, in town but quiet.The building is modern inside but the front section is original art deco with magnificent lead light windows.The , rooms were comfortable , clean and tastefully furnished.Staff were exceptionally helpful. We also made use of their free reciprocal […] arrangement with one of the local gyms which was a real bonus. Excellent in every aspect. Read moreGenuine Expedia guest review
Met all requirements for a short term business stayGenuine Hotels.com guest review
"Very good overall"
Everything was great, except when I woke up and tried to turn the heater on. It finally started quite late- about 7.30am i think. Is it on a central control? If so- it should be on all the time- I was going to go for a run but it took me ages trying to figure out why the heater was not going- in the end in the fuse box it said it was activated centrally. […] I then gave up and had a shower instead. The rest of it was great- good decor, very clean, good shower, good everything (actually pretty excellent) except for the heater. once it was on it took about 5 mins to heat up the room and I turned it off again. Read moreGenuine Hotels.com guest review
"Everything you need for an apartment holiday"
Our visit to Napier was last minute - so finding this serviced apt was very lucky (Hotels.com - cheers!). Located just at the beginning of the city center, our walk to the beach was an easy stroll - everything along the walk suggested good location to services (as we arrived late in the day, off- season - many shops/cafes were closed@ 5pm). As expected, […] a great pub was just off the beach, so our evening dinner plans were set. The BEST gelato ever (outside Italy) was just across from the visitor i center. Quest apartments were well serviced, had washer and dryers in rooms, and had pleasant/helpful staff - we would stay there again! Read moreGenuine Hotels.com guest review
Staff worked very heard to make our stay as comfortable as possible and the rooms were very well formatted. We cooked and found the hob slow but that was a minor.Genuine Expedia guest review
Friendly, helpful staff, well fitted out rooms with comfy beds.Genuine Expedia guest review
The suite was clean and tidy, the bathroom too. The kitchenette was practical and modern. The washer and dryer were a bonus. The staff were friendly and helpful. Very happy with the stay.Genuine Hotels.com guest review
The studio room contained all we needed for an overnight stay. The room was clean and the location in the city centre was ideal. Staff were very helpful with directions on check out.Genuine Hotels.com guest review
"Warm and friendly."
We were made to feel very welcome from the time we walked in the door until we left. Impressed with the standard of the housekeeping. Quest is in a great situation to be able to walk anywhere in Napier. Restaurants are within easy walking. Good recommendations from Fiona. One warning, the cupboard doors open the wrong way and are are danger to heads […] when using the bench area. We will be staying again even although there is no view from the windows. Read moreGenuine Expedia guest review
"Just right for a weekend in Hawkes Bay"
Excellent location, close to main shopping area and supermarkets. Staff were helpful in providing information and directions. Room was spacious, comfortable, and all appliances were in good working order.Genuine Expedia guest review
"Simple easy convenient Hawkes Bay"
The kitchenette was neat and tidy Bathroom was simple and clean Didnt see staff much - only upon entry and it was nice Conveniently located in the heart of the township and easy parkingGenuine Expedia guest review
Very centrally located, our stay at Quest was just right, price, location (2 mins from shops and supermarket), but best was the friendly and helpful attitude of the managers, husband and wife team who capped off a positive experienceGenuine Hotels.com guest review
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