Our family thought this place was fabulous and we'd definitely stay again. The staff were very friendly and helpful and our rooms were great. After reading other reviews I had expected the rooms to be much smaller than they were and so I was pleasantly surprised as they exceeded my expectations. We loved the fact that the building was in a peachy central […] location yet it was peaceful at night because the shops nearby closed at 5 pm. Read moreGenuine Expedia guest review
"Right in town, close to all shops"
We were happy with the accommodation as it was just on the edge of the business district in Napier, within walking distance of supermarkets and town centre, and cheap/free parking. The room got very hot in the afternoon but leaving the blinds down and windows open helped with that. Kitchen was not suitable for preparing a fine dining experience but […] ok for reheating food. It was all very clean and the bed was comfortable and large. Read moreGenuine Hotels.com guest review
"Very nice indeed"
We were staying in the Studio for 4 nights. It is clean, tidy and with plenty of space to put our belongings. The location is great. Supermarkets are just 1 min away. I will definitely go back.Genuine Expedia guest review
"Happy holiday in Napier"
We stayed in a studio and found the place comfortable and clean . The staff are helpful and friendly . Location is excellent , close to all facilities . Highly recommended .Genuine Expedia guest review
The apartment was really lovely with a balcony. Supermarket down the road. Parking beside the building for $6 a day. Friendly staff. Would definitely stay there again and recommend to friends.Genuine Expedia guest review
Booked this at the last minute, on the day but got it all sorted through hotels.com. I checked in even later than my expected check-in time but they waited and helped us find a restaurant for a late dinner when we arrived. Maybe because it was the city, but I had to pay for parking. However, they did show me a place with free parking on weekends just […] next door. Read moreGenuine Hotels.com guest review
This was a fantastic hotel, with friendly staff. Price was reasonable, and we left very happy. Would definitely recommend this hotel!Genuine Expedia guest review
GreatGenuine Hotels.com guest review
Good quality hotel in Napier town, so no water views but able to walk through city centre easily. Good room except only 2 pieces of all crockery and cutlery, so hard to cook, but kitchen good apart from that. Reading room downstairs had coffee machine, but didn't realize this until second day.Genuine Expedia guest review
"Perfect location in the heart of Napier"
We loved this hotel and its convenience to Napier restaurants and all of Hawkes Bay. The owners are incredibly friendly and accommodating.Genuine Hotels.com guest review
Great apartment and everything you could need. Extremely well maintained and presented.Genuine Hotels.com guest review
"Happy days in Napier!"
Great location, clean, modern, well appointed studio unit with everything you could need for a short stay, including secure car parking with internal access - a real bonus. Staff were helpful and friendly. I would certainly stay there again if I needed accommodation in Napier in the future.Genuine Expedia guest review
"friendly, new, clean and comfortable"
Very enjoyable. Good secure parking as wellGenuine Hotels.com guest review
Seating area was inadequate. Space in bedroom limited.Genuine Expedia guest review
"Quest apartments in Napier"
This was my first stay in a Quest apartment. We arrived on a hot day in Napier and were shocked to find out that the apartments did not have any air conditioning. Our first night was extremely hot and uncomfortable. Although we were loaned a portable airconditioning unit this was loud and the room was still very hot. The apartments are adjacent to a […] public car park with night lights. The blinds in the room did not block out this light. For a 4.5 star facility I expected a bit more. On the positve side all other aspects of stay were great. The staff were very pleasant and the rooms were extremely clean and tidy. Read moreGenuine Hotels.com guest review
"End your Quest, this is the best!"
We stayed in 7 different places on our journey around New Zealand and we can say without doubt the Quest Napier Serviced Apartments were the best. Modern, clean, lovely facilities and a really good location. Check in and out were easy and the welcome felt genuine. We would recommend Quest to anyone and will stay there again.Genuine Expedia guest review
"Great property - pity about the noise & room size"
Stayed at this hotel for 2 nights over New Year's in a studio room. Property has a lovely ambience and friendly owners/staff. Room was newly renovated and queen bed was comfortable. Unfortunately the room size was disappointing. Even the table only had 1 chair so we had to eat our meals on the bed (no lounge/dining area). There was only two of everything […] (2 forks, 2 plates, 2 bowls, 2 glasses etc) which meant we didn't have enough utensils to cook with. There was a dishwasher but you had to stay in during the cycle because the electricity switched off once you removed the security card. Worst part was that the council street cleaners started at 6am on NY day!! I was not a happy camper after NYE. The owners know this occurs and yet have not sound proofed the rooms. I'd hesitently recommend staying here if you could get a one bedroom apartment. I'd check first whether it's away from street noise though! Read moreGenuine Expedia guest review
Brilliant service, the front desk were as helpful as any place that we have stayed in recently. Applying great local knowledge and doing everything in their power to provide assistance.Genuine Hotels.com guest review
"Quest Apartments, Napier NZ - art deco capital"
Well situated in centre of Napier, NZ's art deco architecture capital. We haad a clean tidy and roomy studio, with good kitchen facilities. Access to free laundry facilities was available on request for studios, whereas I believe washers and dryers are provided in 1-bedroom apartments. Our studio had a pleasant bathroom, but hand-held shower fitting […] could not be tightened to face correct direction; staff earnest but unable to fix over weekend. Overall, a very pleasant, comfortable stay. Good value. Read moreGenuine Hotels.com guest review
"Great location. Clean and Modern studio. Friendly."
Convenience and central location. Walking distance to the beautiful and romantic beach. Just one minutes walk to the Inter-City Bus Stop. Near KFC , Burger King and other restaurant. Near to all the must-see sights. The studio that came with a fully equipped kitchen set including a dishwasher, Wow! Room is perfect clean, comfortable and modern art design. […] Helpful and friendly staff , warmest welcome and treat us like a family. We will absolutely stay here again! Highly recommend !!! Perfect Score!!! Read moreGenuine Hotels.com guest review
Excellent management, proactive and extremely helpful.Genuine Expedia guest review
"Napier NZ Quest"
This is a beautifully refurbished old building in the heart of Napier. The refurbishment was done with top-of-the-line finishings, complimented by great decor. We were very pleasantly surprised how GREAT the Quest was - right down to the professional and courteous front desk staff. Based on this experience, we would seek out other Quest hotels while […] traveling! Read moreGenuine Expedia guest review
Gutes Hotel, deutschsprachiger Service, zentrale LageGenuine Hotels.com guest review
"Goed gelegen hotel om stad te bezoeken"
Kamer was netjes. Alleen het elektrisch vuur werkte niet, maar men zocht aanstonds een oplossing.Genuine Hotels.com guest review
"넓은 방, 완비된 주방시설"
I-site에서 도보 10분. 인터시티버스정류장이 3분 거리임. 호텔직원은 아저씨인데 아주 친절해서 방까지 안내를 해준다. 방은 넓었다. 사무 보는 책상에 식탁까지. 호텔 예약할 때는 간이주방이라고 씌여 있었는데 쿡탑, 전자레인지, 식기세척기, 냄비, 후라이팬까지 있었다. 호텔방은 주차장뷰에 수퍼뷰-팩앤세이브가 도보 10분거리에 있다.Genuine Hotels.com guest review
Prima hotel om te verblijven, alles keurig netjes en schoon. Kamer is van alle gemakken voorzien. Vrij recent ingericht.Genuine Hotels.com guest review
クエストアパートメントは設備が良くて部屋が広いので、これまでに数度利用してきたが、ネイピアもなかなか良いアパートメントだった。バスタブが付いていれば文句なし。Genuine Expedia guest review
"Hôtel a choisir sans hésiter"
C'est un bon établissement. Le personnel est accueillant. Les chambres, studios sont bien équipés et propres. À recommanderGenuine Hotels.com guest review
Très confortableGenuine Hotels.com guest review
"Séjour très satisfaisant"
Séjour de deux nuits dans l'appartement qui donne sur la rue avec terrasse. L'appartement est grand et tout le confort est disponible. Tout est propre, spacieux et lumineux. Accueil très agréable, nos hôtes nous ont guidés et conseillés et se sont montrés très serviables. En plein centre ville, proche de tout. C'était parfait.Genuine Hotels.com guest review
Très très bon souvenir !Genuine Hotels.com guest review
広さもじゅうぶんで快適なアパートメントでした。日本語の分かるスタッフもいて安心でした。私たちの部屋には洗濯機はなかったのですが、自由に使える洗濯機と乾燥機がありました。すぐ近くにスーパーマーケットの大きいのがあって便利でした。Genuine Expedia guest review
"Comfortable and modern"
Serviced apartment, with a welcoming staff. Though there was a mishap on our booking - we were given a double room while we had initially requested a twin room - the staff did its best to find a solution and provided an additionnal bed (a real one, not a foldable child bed !). If you want a breakfast, do not forget to order before 5pm the day before... […] Otherwise, many places in town will provide breakfast ! Read moreGenuine Hotels.com guest review
ダウンタウン中心から１分。警察署の隣で、治安は問題なし。清潔感のある部屋で、ホテル内各所のウッディーな雰囲気もいい。経営者家族もフレンドリーで、奥方は日本語上手です。洗濯機、乾燥機フリーも有り難く、レセプションの向かいにある部屋では、無料のドリップ珈琲もありGenuine Expedia guest review
"Thoroughly enjoyed our stay, and will return."
09/11/14 Peter K Cromwell, New Zealand
Stayed here for 5 nights. Lovely renovated building with lift access to all floors. Location is good just on outskirts of shopping area yet everything is close and within walking distance. Comfortable studio apartment, laundry downstairs and clothes airers available to take to room. Wifi free with logon from reception. Friendly staff. Papers available in downstairs library/lounge with the added bonus of coffee. Only bugbear is having to pay for parking. There is a council carpark right next door and you can get all day parking there for $4 a day. It opens at 8am- 6pm, parks go quick so need to be there not long after 8am.
"Extremely pleasant stay"
09/08/14 gjeva Cologne, Germany
I was here for 3 nights on business and had a very nice experience. The apartment has everything you need for self-catering, the location is great and the owners and staff are lovely. To park securely it costs an extra $12 a day. It isn't expensive to park on the street in Napier but its very annoying to have to run out of the hotel in the morning to put money in the meter before the parking wardens come by! I had to ask for extra blankets because I found it quite cold coming home in the evenings and the heaters are on some sort of timer so you can't manually adjust them.
"Great location & tidy apartment "
09/06/14 Johnathan D
A very nice apartment that had all the basic facilities such as, a mini stove, fridge, mini pantry, TV with digital (could have been bigger) and a desk. I stayed here overnight to watch the All Blacks (rugby team) play at McLean Park (15min) walk from the apartment. I was in a twin share room. The only real negative was the size of the single beds. Okay for small kids but larger would be better for adults. In saying this, very comfortable. Parking facilities were available but make sure you book as there are only up to 10 spaces. The staff were very helpful vas friendly during the stay. I would come again if I came to Napier.
"The Mighty Quest!"
08/23/14 Dianne A Brisbane, Australia
My husband and I recently traveled all over New Zealand and one of the highlights was an overnight at the Quest Hotel in Napier. This hotel is head and shoulders above most of the accommodation our travel agent booked for us. I think originally the hotel was an old bank building made of stone and very solid. From the outside it looked a little severe but once through the glass doors everything was new and clean and very elegantly decorated. There's a lot going on in Napier. It was mostly flattened in the 1930s by a shocking earth quake and many people died. The town was rebuilt in the art deco style with so many buildings all together painted in pastel shades of the era. We went on an organized walking tour run by the Tourist Information Office and all the intricacies of the design were pointed out and explained. In March there's so many events happening to celebrate the Art Deco period. Most of the towns folk have a wardrobe filled with roaring 20's outfits and there's a ball and street parades and everyone lets loose. Napier is on the coast and the beach is lovely. Restaurants in Napier are first class. Our room was beautiful and the bed extremely comfortable. The staff at the Quest, too were friendly and helpful offering directions. If you stay on a Friday or Saturday night the car parking next door is free. It's on council land though and during the week is quite expensive. I loved my stay in Napier and would happily have stayed a lot longer. Happy travels, Dianne
"Winter Weekend Away"
07/20/14 TNits Marton, New Zealand
We had a wonderful long weekend away at the Quest, where we stayed in a studio room. The room was spacious and very clean. The staff were professional and the service was to a high standard. I would highly recommend staying here. The secure parking is a great idea and we were able to lock our bikes down there too. The Quest Napier is located in town and therefore we were able to walk or bike to most of our activities/restaurants. A lovely weekend, thank you!
"Great serviced apartment in prime location"
07/16/14 YLH01 Adelaide, Australia
We stayed here for 2 nights. The hotel is close to everything in Napier. The host Clinton was always very helpful and obliging. We recommend booking a car park early because the car park in the basement is small and can run out of spaces. Otherwise you can park in the council car park next door for $4 a day. Our room was well serviced and had everything you need in it.
"Well Equipped Accommodation & Amazing Hosts"
Napier was a pleasant surprise adding to the flavor of places we stayed our honeymoon in New Zealand. Likewise, Quest Napier was a unique accommodation choice we made. The highlights were: 1. Hospitality & Knowledge of the hosts. They are friendly / helpful, very local and aware of Napier. 2. Fully equipped kitchenette, parking space, bathroom. 3. Quiet location. Value for money apartments. I highly recommend everyone who visits new Zealand to stay at Napier for at least a couple of nights and if you choose to stay at Quest, you wouldn't be disappointed. Apartments are always homely.
"Has it all"
06/06/14 Douglas F Auckland, Auckland, New Zealand
This little hotel is well situated with all amenities, very helpful personable staff and spotlessly clean. We have stayed here a number of times and always leave with a very positive feeling. They have an underground car park and because we had business needs we were allowed to stay in the room past the normal checkout time.
05/29/14 pollyposhpup Birmingham, UK
Napier is a beautiful small town and we arrived (unintentionally) over the Art Deco Annual celebrations. The Quest is well situated for getting everywhere. Our apartment was on the ground floor and was adequate. The kitchen facilities were plentiful, but on the whole it all lacked atmosphere. The room was extremely hot and the air con didn't work efficiently. All our accommodation was booked by our agent and to be honest I would have preferred something more upmarket.
05/29/14 LuckyTravellerAUS Australia
The service was terrific at Quest. Due to a few factors we arrived a day early and then had to leave earlier as well. Everything was handled without fuss or complaint, the managers and staff are keen to help. The rooms are big enough and the kitchen facilities great. We had a room with a balcony at the front and being in Napier it wasnt too noisy. Perhaps a little close to the people in the next room on the balcony, but you can't have everything. Overall clean and comfortable with excellent service.
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