All hotels in Napier, New Zealand
1 room, 2 adults
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4.5 / 5Excellent

Score breakdown (from 104 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.2
  • Condition
    4.6
  • Neighborhood
    4.4

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"The perfect place."
Quest Napier is the perfect place to base your stay in Napier! Perfectly placed to stroll through the CBD, wander down to the beachfront, close to wonderful cafes and restaurants and ideal for planning tours out into the neighboring countryside. All the staff were very pleasant and ready to assist in anyway possible. The rooms are very comfortable and well appointed. We stayed for 10 days and the apartment we had was fitted with all the conveniences we could want - washer and dryer, dishwasher, oven, microwave, tv in lounge area and bedroom and a really lovely balcony to relax and watch the sunset from. I would stay with Quest Napier again and would highly recommend it to anyone wanting to enjoy their time in Napier. In fact we are looking forward to using a Quest hotel again based on this stay.
Genuine Expedia guest review
Other trip Sep 22, 2013
Sue
AU
4.0 / 5Excellent
"Friendly staff and great location"
The welcome and helpfulness of staff was exceptional. They were very professional and provided us with helpful information regarding places to visit. The apartment was in a convenient location and the room was very clean, comfortable and quiet. We would stay there again.
Genuine Expedia guest review
Other trip Sep 15, 2013
Jenny
AU
5.0 / 5Outstanding
"Fantastic"
We thoroughly enjoyed our stay at Quest serviced Apartments Napier. The location was excellent, in town but quiet.The building is modern inside but the front section is original art deco with magnificent lead light windows.The , rooms were comfortable , clean and tastefully furnished.Staff were exceptionally helpful. We also made use of their free reciprocal arrangement with one of the local gyms which was a real bonus. Excellent in every aspect.
Genuine Expedia guest review
Other trip Sep 12, 2013
A Traveler
AU
4.0 / 5Excellent
Met all requirements for a short term business stay
Genuine Hotels.com guest review
2 night business trip Aug 13, 2013
A Traveler
NZ
4.0 / 5Excellent
"Very good overall"
Everything was great, except when I woke up and tried to turn the heater on. It finally started quite late- about 7.30am i think. Is it on a central control? If so- it should be on all the time- I was going to go for a run but it took me ages trying to figure out why the heater was not going- in the end in the fuse box it said it was activated centrally. I then gave up and had a shower instead. The rest of it was great- good decor, very clean, good shower, good everything (actually pretty excellent) except for the heater. once it was on it took about 5 mins to heat up the room and I turned it off again.
Genuine Hotels.com guest review
1 night trip Aug 12, 2013
on business
NZ
5.0 / 5Outstanding
"Everything you need for an apartment holiday"
Our visit to Napier was last minute - so finding this serviced apt was very lucky (Hotels.com - cheers!). Located just at the beginning of the city center, our walk to the beach was an easy stroll - everything along the walk suggested good location to services (as we arrived late in the day, off- season - many shops/cafes were closed@ 5pm). As expected, a great pub was just off the beach, so our evening dinner plans were set. The BEST gelato ever (outside Italy) was just across from the visitor i center. Quest apartments were well serviced, had washer and dryers in rooms, and had pleasant/helpful staff - we would stay there again!
Genuine Hotels.com guest review
1 night family trip Aug 8, 2013
gail
IE
5.0 / 5Outstanding
"Great stay!"
Staff worked very heard to make our stay as comfortable as possible and the rooms were very well formatted. We cooked and found the hob slow but that was a minor.
Genuine Expedia guest review
Other trip Jul 28, 2013
Richard
NZ
4.0 / 5Excellent
"Quest Napier"
Friendly, helpful staff, well fitted out rooms with comfy beds.
Genuine Expedia guest review
Other trip Jun 5, 2013
A Traveler
NZ
5.0 / 5Outstanding
The suite was clean and tidy, the bathroom too. The kitchenette was practical and modern. The washer and dryer were a bonus. The staff were friendly and helpful. Very happy with the stay.
Genuine Hotels.com guest review
2 night trip Apr 28, 2013
A Traveler
NZ
4.0 / 5Excellent
"Good location"
The studio room contained all we needed for an overnight stay. The room was clean and the location in the city centre was ideal. Staff were very helpful with directions on check out.
Genuine Hotels.com guest review
1 night family trip Apr 28, 2013
A Traveler
AU
4.0 / 5Excellent
"Warm and friendly."
We were made to feel very welcome from the time we walked in the door until we left. Impressed with the standard of the housekeeping. Quest is in a great situation to be able to walk anywhere in Napier. Restaurants are within easy walking. Good recommendations from Fiona. One warning, the cupboard doors open the wrong way and are are danger to heads when using the bench area. We will be staying again even although there is no view from the windows.
Genuine Expedia guest review
Other trip Apr 29, 2013
A Traveler
NZ
5.0 / 5Outstanding
"Just right for a weekend in Hawkes Bay"
Excellent location, close to main shopping area and supermarkets. Staff were helpful in providing information and directions. Room was spacious, comfortable, and all appliances were in good working order.
Genuine Expedia guest review
Other trip Apr 8, 2013
Kiwi cousins
NZ
5.0 / 5Outstanding
"Simple easy convenient Hawkes Bay"
The kitchenette was neat and tidy Bathroom was simple and clean Didnt see staff much - only upon entry and it was nice Conveniently located in the heart of the township and easy parking
Genuine Expedia guest review
Other trip Apr 8, 2013
A Traveler
NZ
4.0 / 5Excellent
"Lovely stay!"
Very centrally located, our stay at Quest was just right, price, location (2 mins from shops and supermarket), but best was the friendly and helpful attitude of the managers, husband and wife team who capped off a positive experience
Genuine Hotels.com guest review
2 night family trip Apr 3, 2013
Paul
NZ
4.0 / 5Excellent
"No AC in the room"
No Air Conditioner in the room. Room was bit hot in the afternoon. Had to sleep with the windows open
Genuine Expedia guest review
Other trip Apr 7, 2013
Nav
AU
5.0 / 5Outstanding
"great place to stay"
Had a great time. Great room. Nice hosts. Close to all ammenities - car not required. Would stay again
Genuine Hotels.com guest review
4 night trip Mar 11, 2013
sandra
NZ
5.0 / 5Outstanding
"Modern apartment"
Modern, clean and in a great location close to the beach bad downtown restaurants. Easy parking close by. Spacious modern room with an extremely well equipped kitchen.
Genuine Expedia guest review
Other trip Mar 14, 2013
Val
CA
5.0 / 5Outstanding
"comfortable"
clean, comfortable and spacious room very friendly staff great location
Genuine Expedia guest review
Other trip Mar 8, 2013
A Traveler
GB
4.0 / 5Excellent
Booked a one bedroom apartment for my daughter and myself, so we would have a little bit of privacy. discovered the one bedroom had two tiny beds in it and the was no other beds in the place. I would expect that in a one bedroom place you would find a double or larger bed in the bedroom and a single on foldout couch in the living space. Other than that the Quest is a very nice place to stay and I will bok a 2 bedroom on furthur visits.
Genuine Hotels.com guest review
2 night trip Feb 24, 2013
Jim B
CA
4.0 / 5Excellent
Convenient location. Staff were friendly and helpful.
Genuine Hotels.com guest review
2 night trip Feb 17, 2013
A Traveler
NZ
5.0 / 5Outstanding
"Great hotel,interesting parking."
Great location as we went to the International cricket close by.Reuben was really helpful,especially with the lift parking and the rooms were immaculate.
Genuine Hotels.com guest review
2 night trip Feb 20, 2013
A Traveler
GB
5.0 / 5Outstanding
"Comfortable"
Comfortable experience. Close to everything, by foot or car. Laundry facilities good. Car parking affordable.
Genuine Hotels.com guest review
2 night trip Jan 24, 2013
A Traveler
AU
5.0 / 5Outstanding
"Napier For The Long Weekend"
I can honestly say this hotel is one of the best I have stayed in. I travel alot with my job and I am quite picky about the quality of hotels. When I arrived I was met at the Taxi and all my bags were carried in. I arrived early but the room was ready for me within the hour. The room was so clean and spacious and the two fans were fantastic in the heat. The staff were knowledgeable and very friendly I will recommend this hotel to all my friends and family. It was amazing!!
Genuine Expedia guest review
Other trip Jan 29, 2013
A Traveler
NZ
5.0 / 5Outstanding
"Fabulous place!"
Our family thought this place was fabulous and we'd definitely stay again. The staff were very friendly and helpful and our rooms were great. After reading other reviews I had expected the rooms to be much smaller than they were and so I was pleasantly surprised as they exceeded my expectations. We loved the fact that the building was in a peachy central location yet it was peaceful at night because the shops nearby closed at 5 pm.
Genuine Expedia guest review
Other trip Jan 12, 2013
Marsey
NZ
4.0 / 5Excellent
"Right in town, close to all shops"
We were happy with the accommodation as it was just on the edge of the business district in Napier, within walking distance of supermarkets and town centre, and cheap/free parking. The room got very hot in the afternoon but leaving the blinds down and windows open helped with that. Kitchen was not suitable for preparing a fine dining experience but ok for reheating food. It was all very clean and the bed was comfortable and large.
Genuine Hotels.com guest review
3 night family trip Jan 6, 2013
A Traveler
NZ
5.0 / 5Outstanding
"Very nice indeed"
We were staying in the Studio for 4 nights. It is clean, tidy and with plenty of space to put our belongings. The location is great. Supermarkets are just 1 min away. I will definitely go back.
Genuine Expedia guest review
Other trip Jan 9, 2013
Seth
NZ
5.0 / 5Outstanding
"Happy holiday in Napier"
We stayed in a studio and found the place comfortable and clean . The staff are helpful and friendly . Location is excellent , close to all facilities . Highly recommended .
Genuine Expedia guest review
Other trip Jan 8, 2013
mary
NZ
5.0 / 5Outstanding
"Fantastic"
The apartment was really lovely with a balcony. Supermarket down the road. Parking beside the building for $6 a day. Friendly staff. Would definitely stay there again and recommend to friends.
Genuine Expedia guest review
Other trip Jan 6, 2013
A Traveler
AU
5.0 / 5Outstanding
Booked this at the last minute, on the day but got it all sorted through hotels.com. I checked in even later than my expected check-in time but they waited and helped us find a restaurant for a late dinner when we arrived. Maybe because it was the city, but I had to pay for parking. However, they did show me a place with free parking on weekends just next door.
Genuine Hotels.com guest review
2 night trip Nov 30, 2012
Steve and Deanna
NZ
5.0 / 5Outstanding
"A++"
This was a fantastic hotel, with friendly staff. Price was reasonable, and we left very happy. Would definitely recommend this hotel!
Genuine Expedia guest review
Other trip Nov 5, 2012
SuperDux
AU
5.0 / 5Outstanding
Great
Genuine Hotels.com guest review
2 night trip with friends Aug 17, 2012
A Traveler
NZ

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"sehr schönes und zentrales Apartment Hotel"
sehr schönes und zentrales hotel. Zimmer hatte eine komplette Küche und Waschmaschine und Trockner. Es war eher ein Apartment. Kann dieses nur weiterempfehlen. Liegt sehr zentral
Genuine Hotels.com guest review
1 night romance trip Mar 10, 2015
Stephanie
DE
5.0 / 5Outstanding
"很超值的旅館"
服務人員很親切 房間也寬大舒適清潔
Genuine Hotels.com guest review
1 night trip with friends Dec 26, 2014
A Traveler
TW
5.0 / 5Outstanding
"Tolle Lage"
Gutes Hotel, deutschsprachiger Service, zentrale Lage
Genuine Hotels.com guest review
2 night family trip Mar 12, 2014
A Traveler
DE
4.0 / 5Excellent
"Goed gelegen hotel om stad te bezoeken"
Kamer was netjes. Alleen het elektrisch vuur werkte niet, maar men zocht aanstonds een oplossing.
Genuine Hotels.com guest review
1 night family trip Mar 6, 2014
A Traveler
BE
5.0 / 5Outstanding
"넓은 방, 완비된 주방시설"
I-site에서 도보 10분. 인터시티버스정류장이 3분 거리임. 호텔직원은 아저씨인데 아주 친절해서 방까지 안내를 해준다. 방은 넓었다. 사무 보는 책상에 식탁까지. 호텔 예약할 때는 간이주방이라고 씌여 있었는데 쿡탑, 전자레인지, 식기세척기, 냄비, 후라이팬까지 있었다. 호텔방은 주차장뷰에 수퍼뷰-팩앤세이브가 도보 10분거리에 있다.
Genuine Hotels.com guest review
1 night trip with friends Jan 15, 2014
KIM
KR
5.0 / 5Outstanding
"perfecte locatie"
Prima hotel om te verblijven, alles keurig netjes en schoon. Kamer is van alle gemakken voorzien. Vrij recent ingericht.
Genuine Hotels.com guest review
2 night trip Dec 11, 2013
hans
NL
4.0 / 5Excellent
prima. rustig gelegen in centrum. parkeren tegen zeer laag tarief. vriendelijk, deskundig personeel. ruime kamers.
Genuine Venere guest review
Other trip Dec 8, 2013
A Traveler
NL
4.0 / 5Excellent
"海沿いではないが中心部にある。スーパーも近い。"
クエストアパートメントは設備が良くて部屋が広いので、これまでに数度利用してきたが、ネイピアもなかなか良いアパートメントだった。バスタブが付いていれば文句なし。
Genuine Expedia guest review
Other trip Nov 4, 2013
FK
JP
5.0 / 5Outstanding
"Hôtel a choisir sans hésiter"
C'est un bon établissement. Le personnel est accueillant. Les chambres, studios sont bien équipés et propres. À recommander
Genuine Hotels.com guest review
2 night family trip Aug 20, 2013
J.h. Fajon
FR
4.0 / 5Excellent
"Service impeccable"
Très confortable
Genuine Hotels.com guest review
2 night trip Apr 3, 2013
Non
FR
5.0 / 5Outstanding
"Séjour très satisfaisant"
Séjour de deux nuits dans l'appartement qui donne sur la rue avec terrasse. L'appartement est grand et tout le confort est disponible. Tout est propre, spacieux et lumineux. Accueil très agréable, nos hôtes nous ont guidés et conseillés et se sont montrés très serviables. En plein centre ville, proche de tout. C'était parfait.
Genuine Hotels.com guest review
2 night family trip Dec 26, 2012
Christophe987
FR
5.0 / 5Outstanding
Très très bon souvenir !
Genuine Hotels.com guest review
2 night trip Jan 1, 2013
Nancy
BE
4.0 / 5Excellent
"快適なアパートメント"
広さもじゅうぶんで快適なアパートメントでした。日本語の分かるスタッフもいて安心でした。私たちの部屋には洗濯機はなかったのですが、自由に使える洗濯機と乾燥機がありました。すぐ近くにスーパーマーケットの大きいのがあって便利でした。
Genuine Expedia guest review
Other trip Oct 15, 2012
babamasa
JP
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Feb 22, 2015
Chris
GB
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip with friends Feb 23, 2014
A Traveler
AU
5.0 / 5Outstanding
"Very convenient location"
Genuine Expedia guest review
Other trip Nov 30, 2013
A Traveler
AU
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip Nov 2, 2013
Helen
NZ
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Oct 1, 2013
A Traveler
NZ
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Aug 19, 2013
A Traveler
NZ
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews