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"Huge Room"Reviewed by a Hotels.com guest on May 4, 2012
the family suite was quite big. it has a separate receiving area. the bed was king sized, a little hard compared to other hotels but i had a great sleep for 2 nights. beautiful hardwood furnitures. the closet sauna/shower is what i like best. buffet breakfast has ample supply. check-in at midnight was swift. we were allowed a late check-out by girl manager (the girl at front desk said not ok but we insisted). from our room - one side (terrace) has beautiful view and the other side has ugly view. there is no elevator and we have to walk good that we didn't have any baggage. when we checked-in the guy at front desk smells like he's been drinking liquor. the front door lock of our room is not that good (broken) and i didn't feel quite so safe so we always had a chair blocking the door. this hotel knows how to save on things like there was no lights when we arrived at midnight or that the slippers in the room was reused.
"5 Star hotel a short Tuk Tuk ride to town"Reviewed by a Hotels.com guest on May 2, 2012
Mahogany lobby and grand old 5 star hotel with beautiful pool area and chef for individualized omelets or noodle soup at breakfast in addition to the grand buffet. The tuk tuk drivers are available at all hours right in front of the hotel. The city is just 10 min tuk tuk ride to town or 35 min walk. If you do not mind being away from the action a bit this guarantees quiet nights. Staff very friendly and helpful.
"Wonderful location"Reviewed by a Hotels.com guest on May 1, 2012
Great value for the price. It is close to both airport and Siem Reap center. Rooms are comfortable and clean, service is excellent. Their restaurant is good too. If I were to visit Siem Reap again I would not look for other hotel.
"Simply excellent"Reviewed by a Hotels.com guest on Apr 29, 2012
Wonderful staff, fabulous little pool, very attractive rooms, plenty of amenities (free daily water, bathroom supplies, robes), free pick up/drop off from bus or airport, very good breakfast. $2 tuk tuk ride to the night bazaar. good prices for day-long tuk tuk driver and guide for angkor wat. very close to the archeaological park, and a very short ride to the night bazaar area. an all-time favorite bargain find.
"Good place"Reviewed by a Hotels.com guest on Apr 24, 2012
A bit away from the center of Siem Reap. If you want to be near activity don't stay here. If you want a bit of a relaxing environment this is the place. Staff is very nice, restaurant is ok to good, the pool is excellent and the rooms very good. I would stay here again.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A complimentary breakfast is served in the restaurant between 6 AM and 10 AM.
Rooftop restaurant - Overlooking the city, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"What a find......Friendliest Staff in Siem Reap"
Great little hotel in Siem Reap, short walk into town, tuk tuk drivers outside, the staff make this hotel, they are cleaning all the time, the reception staff greeted us every afternoon when we got back from some very hot sightseeing with cold towels from the fridge and a cold drink.......very Cambodian, not your regular sanitized motel. We really loved […] it and it was fabulous value for money. Read more
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"Tremendous Value"
This is a great hotel for the money and the best value on our trip to SE Asia. The staff is outstanding and make you feel at home. The included breakfast, comfortable rooms, air conditioning, great selection of TV channels, and low low price will have you wondering why other hotels aren't this good. We were completely satisfied with the hotel and will […] stay there again if we go back to Siem Reap. Read more
"Almost like home"
...except my home isn't as nice as Kazna. I spent one month in Asia and stayed different hotels ranging from 5 star luxurious mega complexes to cheap budget hostels. Still Kazna was the best one with its nice rooms, wood decorations and warmful staff. Excellent price/quality rate and if I ever visit Siem Reap again, I definately know which hotel I'll […] select. Read more
"5 star hotel quality"
I loved Siem reap and probably one of th reasons i loved it so much was my hotel experience! This hotel is a very easy 5 min walk from the night market and pub street but tucked away on a side street so non of the city street notices bother your nights rest. It's beautiful with a lilly pond to walk across up on entry. Every time i came back to the hotel […] they handed me a cup of home brewed lemongrass ice tea, an ice cold wet towel and or a glace of water. Staff is friendly, speaks good english and bent over backwards helping me with anything i needed. Wifi was good too. I have nothign nothing bad to say about this hotel! I think it truly rivals with any service of a 5 star hotel and the price was un beatable! Read more
"Great staff"
Great value for money, friendly staff and close to night market and pub street.
Good location - close walk to downtown area. Extremely friendly staff. Restaurant/bar area was very nice. Food was great. No hassles.
"Kazna Hotel"
This hotel is owned and run by a Cambodian family. The service is extremely friendly, welcoming you back from your trips out. Breakfast is had on the top floor of the hotel with views across the town. It is conveniently located within a couple of minutes walk to Pub Street and markets.
"a family hotel"
The kazna Hotel is very unique, it's not just a hotel its a family gathering which the guest is made feel a member of. The hotel is made entirely of wood and it looks just beautiful. When you arrive you are asked to remove your foot wear and are given a welcome drink. The management and staff are so friendly and helpful you really do feel like one of […] the family. the breakfast is eaten in either your room or on the top floor, a magnificent space to view the new day and like all breakfasts in S E Asia they cater for both Asian and Western tastes and this means an emphasis on eggs. The food needs to be ordered the night before off a menue.This hotel lacks a pool but the welcome and pampering the staff and management give there guests soon knocks all thoughts of a pool from your head. This is a great family run hotel that we will have fond memories of and when we left we were given the most beautiful departing gifts. We would stay in the Kazna if we returned to Siem Reap. Read more
"Relaxing stay"
Having been totally spoilt by the staff at the previous we found the staff not quite as friendly as others, but efficient. Hotel is a 5 min walk to town and markets along a dimly lit street which is safe enough area. Did not enjoy having to put shoes on outside door every time we came and went.
Given a room at ground floor. The room was located at the end of the corridor, near by back exit and kitchen. I wonder there were stil some others rooms available at the same floor. But my request to change to the other room was rejected. :( Anyway, Kazna hotel is a good place in terms of service, hospitality and location.
"Très bon hotel à Siam Reap"
Très bon hôtel, personnel impeccable et serviable. Seule réserve, le petit déjeuner qui n'est vraiment pas à la hauteur. Sinon, rapport qualité-prix excellent.
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"不停的出问题的酒店"
当我们到达暹粒的时候第一天便入住的这家酒店 到门口的时候 司机告诉我们这家酒店刚改了名字 因为没有人通知我 虽然难以置信 但是因为服务人员说出了我的名字 所以还是入住了 check in 以后 到浴室淋浴完发现浴室门打不开了 被困在了浴室 开始以为是门锁坏了 半小时之后 酒店人员请来了开锁的人员 最后才发现是因为太潮湿了 门太紧卡住了 最后酒店人员大力用脚踹开..........紧接着第二天早晨check out的时候 服务人员告诉我 没有付账 其实之前在hotels.com已经付过了 沟通了二十分钟无果 国际长途打给hotels.com 工作人员跟其交流了十五分钟左右 因为他们的英语太破了 所以最后还是在我的帮助下解决了这件事情 这家酒店真是太让人遗憾了 很显然 不推荐给你们 这次旅程里唯 […] 一的一家败笔 Read more
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"Hyggeligt familiehotel med fantastisk service"
Den bedste service som vi oplevede på hele vores rundrejse. Hotellet ejes og drives af en familie der virkelig gør alt for at få dig til at føle dig velkommen og godt tilpas.
"It was possible to touch as if the family"
It was possible to touch as if the family, and it was possible to spend it in very warm feelings.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews