"Walls are paper thin."
If you are reading reviews about hearing everything in ajoining rooms they are completely true. I could easily hear people getting sick in the bathroom next door, conversations in rooms across the hall, and every step from the room above us. You can't get upset with the other guest because everything above a whisper will be heard. The building contractor […] needs to be replaced on this remodel. Read moreGenuine Hotels.com guest review
"GOOD BAD UGLY"
The Good great breakfast during the week had fresh fruit but not on weekend. the staff was friendly and helpful. Rooms were clean and enjoyed the separate shower area from toilet worked very well in the suite. The Bad was a little hard to locate the Hotel with the one ways on the San Antonio Highways. The pool and exercise area was small but adequate […] some tile was lifted in the pool area and a few ants were having a pool party in the area. Do have some construction going on but it is not a problem. The Ugly no ugly at this Hotel Read moreGenuine Hotels.com guest review
"great area to stay"
This has been a great experience. The staff was friendly and helpful. The breakfast great . The beds comfy and room spacious.Genuine Hotels.com guest review
"Heard all of neighboring rooms noise."
Nice town ..plenty to do...traffic heavy at times....turnarounds not that helpful...friendly staff...good breakfast...Genuine Hotels.com guest review
very nice hotel and staff. Somewhat noisy between rooms. Breakfast was exceptional.Genuine Hotels.com guest review
"Awesome modern hotel!"
This hotel is very nice! The room was very modern looking, very clean, and very comfortable! Close to main interstates. Loved it!Genuine Hotels.com guest review
nice comfortable stay.Genuine Hotels.com guest review
"Great location, close to medical district"
Great Location, friendly staff....room was amazing. We always have a great time when we stayGenuine Hotels.com guest review
The staff was incredibly friendly. The rooms look just as they do in the pictures. The breakfast was great! I stayed there for a week and had a very pleasant time. The microwave and refrigerator came in handy!Genuine Hotels.com guest review
I was overcharged $120 and still haven't gotten my credit back! Very upset and stressful!Genuine Hotels.com guest review
Nice big rooms not alot of lighting but not a problem. nice indoor pool and sauna. would stay again great price.Genuine Hotels.com guest review
This was a great hotel. Really friendly staff.Genuine Hotels.com guest review
The service at this hotel was excellent!!! The front desk people were extremely nice and i have no complaints! Definitely will be staying again !Genuine Hotels.com guest review
The hotel mgmt was very friendly and professional. The hotel was very trendy and nicely designed . Large spacious rooms. The clothing closet was a little musty. Beds were firm but comfy. Breakfast bar and pool and hot tub were perfect for us. We will definitely go back to stay. It was very close to lots of shopping and Six Flags Fiesta Texas.Genuine Hotels.com guest review
Great accommodations and staff!Genuine Hotels.com guest review
"More than I expected! Great Hotel!"
A nice surprise! First, the service and attention provided by the person at the lobby was more than nice. He was very respectful and with a great attitude to provide the best service available. Then a bigger surprise, a very spacious suite with 2 Queen beds and a very comfortable sofa bed. There is a wall separating the sofa bed and desk from the beds. […] Also, another big plus was the split bathroom! That worked just great for us! While one kid was in the shower the toilet was available for another one! The only thing that just need some fine tuning is the wireless internet, one time the service reported as no more connections available and in another time it did connect but it was very slowly. The rest of the time worked pretty good. The third surprise came the next morning. Full breakfast available included! We had several options like eggs, ham, bacon, sausage (different every day), hot oatmeal, waffles, cereal, yogurt, different kind of bread, orange juice, water and the best: very good and tasty coffee AVAILABLE 24 HRS!!! The young man taking care of this service is just awesome! keeping everything full all the time and even having the time to walk around the tables offering you yogurt with a big smile on his face, kudos to this guy! Do you want more good stuff? Well, what about an indoor pool and Jacuzzi and a small gym area! Overall, I believe this has been one of our top enjoyed stays in Continental USA. I can wait to stay here again! HIGHLY RECOMMENDED HOTEL! Read moreGenuine Hotels.com guest review
The room and the Breakfast was good!The Staff was verry friendly!Genuine Hotels.com guest review
"One of the best value for money"
Had a very nice and satisfying stay at this hotel. Everything was great. Staffs were friendly, breakfast was very good. Highly recommend this hotel.Genuine Hotels.com guest review
This hotel is recommended. Like the fact of 2 beds and a pull-out couch bec. Both our boys could have their own bed. Also - the shower and toilet are in separate rooms - very convenient. Wish more hotels would do this.Genuine Hotels.com guest review
"House keeping service needs improvement"
They don't leave sufficient towels. We have 4 people (2 adults and 2 kids) and they only gave us three. We stayed there for 3 nights. Each night I have to go ask for more at the front desk because they don't deliver to the rooms. And on the last night, they did not even leave us a single towel at all!!!!.Genuine Hotels.com guest review
"A very nice stay!"
We enjoyed our stay at this hotel. The staff was very friendly and helpful. Our room could use a little bit of fixes but nothing that affected our stay. The breakfast was standard but very roomy and many options to choose from and we were able to eat healthy. We didn't use the pool but every time we passed by it seemed everyone else was having a good […] time and we didn't use the gym either. Overall, this was a pleasant hotel to stay at and we enjoyed every minute of it. Read moreGenuine Hotels.com guest review
"this place is great"
The layout of the room was ingenious - the sliding doors in the bathroom/shower area created a sense of extra space. The bed was comfortable, it was clean, not too loud. The service was excellent - our bathroom light was broken when we arrived, but someone came to fix it within 2 minutes of our request. Lots of amenities nearby and just far enough off […] the highway that it felt restful. I'm going to look for Springhill Suites in the future. Read moreGenuine Hotels.com guest review
"Excellent Value and Service"
High Points: the he foyer was bright, freshly painted, welcoming; the exercise room was plenty big and decently equipped, although the tv remote was missing and there weren't headphones for the console TVs; we had a king suite and a two-double suite--both were spacious, clean, and consumer friendly with things like a desk, double sofa, twin reading […] lights, separate bath and toilet areas with dual sinks, refrigerator, microwave, etc. The location is 10 minutes from Six Flags and less than 20 to downtown or Seaworld; moreover there are plenty of restaurants and shopping within a couple minutes. Overall this is a great hotel and the best we have found thus far. We visit SA quite frequently and will now make this our top choice for overnight stays. Read moreGenuine Hotels.com guest review
"cant get better service than this."
A simple overnight stay after minor surgery gave us a wonderful experience. Hotel was nice and clean. Staff was beyond compare. Friendly, helpful (since i couldnt carry anything) they helped my wife with the bags. Any questions or needs we had were handled. Quickly and with care. Will definately come back!Genuine Hotels.com guest review
great locationGenuine Hotels.com guest review
awesome locationGenuine Hotels.com guest review
Great price.Genuine Hotels.com guest review
Nice hotelGenuine Hotels.com guest review
As always a pleasure conveniently located and an excellent atmosphere.Genuine Hotels.com guest review
Nice hotelGenuine Hotels.com guest review
We stayed at this hotel for 5 nights, and everything was amazing. Breakfast was awesome; room was nice and clean; staff were very friendly and courteous; and the location was close to everything. For the price we had to pay, this hotel exceeded our expectations. Highly recommended!Genuine Hotels.com guest review
I was very impressed with the hotel when I arrived. I ended up having to extend my stay by one day due to not being able to get home due to the ice storm in Dallas. Front desk people were very nice, friendly, and helpful. Housekeeping on the other hand, NOT impressed!!!! I was very sick one day, had my do not disturb sign on the door and housekeeping […] still proceeded to bother me not only once but twice and even attempted to walk in on me while in the shower and come to find out it was a male housekeeper!!! Need I say he was reported to management!! Not sure if I will stay there again. Read moreGenuine Hotels.com guest review
I travel a lot and I work in the industry so when I come across a NICE hotel at a GREAT price I am so pleasantly surprised. The staff was so welcoming and friendly. Smiles everywhere at ever hour. My room was great, very comfortable. I loved the little kitchen setup. There was even plates and plasticware in the microwave. Smart, a small dishtowel next […] to the coffee maker. There was hot beverage bar always stocked in the lobby. And the inclusive breakfast was a full blow spread with fresh cut/whole fruit, assort breads, yogurt, eggs, bacon, cereal etc. If you have to stay in San Antonio, stay here! My only down grade marks are for some maintenance. My room had some strange pink stains on the wallpaper near the window. Like a guest had stuck some kind of jelly decorations to the wall and the sun baked it in. Also the convince of getting in the hotel. Being on the frontage road means quick access leaving but with no back entrance it means exiting I-10 at De Zavala and shooting back down a ways. I was doing a lot of running around the 2 day I was there and this was a bit of a pain. But really I would stay here again and I recommend you do to. Read moreGenuine Hotels.com guest review
I really enjoyed,it was very comfort.Genuine Hotels.com guest review
Stayed here for four nights over the Thanksgiving weekend for vacation. Front desk and house staff were all friendly and courteous. Room was clean and always restocked. Complimentary breakfast was great. Would highly recommend and hope to stay here again.Genuine Hotels.com guest review
"Very nice hotel. They serve real breakfast"
I stay there for 4 day and we really enjoyed. The indoor pool is a A+.Genuine Expedia guest review
Excellent customer service. Clean rooms. Nice room layout. Excellent location. Close to main attractions and areas of interest.Genuine Hotels.com guest review
"Good hotel, great price"
Good hotel, great priceGenuine Hotels.com guest review
"Nice hotel, WONDERFUL staff"
When visiting SA, we generally stay at one of the hotels in the Medical Center/Six Flags area and this one is our favorite. The decor seems a little trendy, but the hotel is actually very family oriented. The breakfasts are great. The best part is the staff. From the moment you step in, everyone is very warm, welcoming and friendly.Genuine Hotels.com guest review
Only complaint is the sofa bed mattress was terrible. We had to put the couch cushions underneath it to make it comfortable enough to sleep on. Everything else was very nice.Genuine Hotels.com guest review
"Friendly smiling staff"
Great service, very helpful smiling staff all with a genuine attitude to making our stay comfortableGenuine Hotels.com guest review
This hotel is a great place to stay. However, by location, i would suggest u guys to stay in downtown instead in order to save the transportation cost. The hotel locates pretty far from the main city (around 15 mins away).Genuine Expedia guest review
Our 2 night stay was wonderful. The staff were excellent and very warm. The pool was very clean and the service was a delight. The hotel location is about 5 minutes from Six Flags and that was a major reason we chose this hotel. Breakfast was splendid and they had excellent options. I must especially commend Ms. Isa from Housekeeping, who was very helpful […] and went out of her way to make our stay extremely comfortable. We hated to leave and we will definitely return. Read moreGenuine Hotels.com guest review
"wonderful place, will be returning!"
The staff was very friendly, the place is beautiful, the price was wonderful, and the breakfast was great.Genuine Hotels.com guest review
"My first stay at a Springhill hotel."
This was my first time staying at a Springhill hotel. The staff at this hotel was fantastic, friendly and helpful. They would greet you every morning with a smile, and kept the dining area clean. Our room was very clean and quiet.Genuine Hotels.com guest review
The room was great, staff was very friendly and accommodating and the breakfast was good. The only issue I had was with the lady tending to the breakfast bar. My husband and I were sitting and talking, enjoying our few free minutes with out kids that we rarely get, and she came over and asked if she could take my plate. I said, "no I've got it thank […] you." My husband and I continued talking and 2 minutes later she did it again. Again I told her that I had it. Maybe a minute later she walked up and grabbed my plate, said I'll get it for you and walked away. I felt that was very rude and made us feel like she was trying to push us out. The next morning I just took my breakfast up to my room so I didn't have to deal with her again. Read moreGenuine Hotels.com guest review
Rooms were nice. Pool hot tube and workout nice. Breakfast was very good. Staff very nice. Only down fall. Addressed wrong says west instead of east. And walls to thin was abit noisy. Could hear ppl snoring closing doors running ect. But room location per price wasn't too bad.Genuine Hotels.com guest review
This is a great place to stay! I don't know when it was built, but it seemed like a brand new hotel. The room was very comfortable, and the morning breakfast was great. I think it is the first hotel I've stayed at that actually had fresh fruit (other than apples or bananas) as part of the breakfast. If I ever return to San Antonio, I would certainly […] stay here again. Read moreGenuine Hotels.com guest review
"great and friendly hotel!!!!"
This hotel was so friendly and nice!!! The a/c in our room was so cold which is a major plus when we travel...I love it cold!!! The room was really neat with a separate shower area and separate toilet area. We enjoyed our 1st stay here very very much and will definitely be back. Not to mention across the highway are tons of place to eat and shop this […] place is a must and again all the staff were sooooo helpful and friendly!!!! Thank you so much! Read moreGenuine Hotels.com guest review
"Nice hotel close to north star mall"
Very pleased. We stayed for a long weekend and everything was fine. Comfortable room, the breakfast was good (hot breakfast), clean indoor pool and Jacuzzi (indoor is convenient with small kids). The lack of a hot tub in the room was the only inconvenient for my kids.Genuine Expedia guest review
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