Room was comfy and large. Light was out over the bathroom sink but since the hotel was closing for renovations at the end of our stay we didn't bother reporting it. Wifi was horrible. Glad there was not much need for doing any business. Some really nice touches in the overbed lamp and reading lamp on the headboard. Hope it's been reopened the next time […] we visit San Antonio. Read moreGenuine Hotels.com guest review
The hotel staff was amazing! The breakfast bar was AMAZING - eggs, bacon, waffles, fruit bar, yogurt, oatmeal, danishes...great coffee! And the room was terrific!! I would highly recommend this hotelGenuine Hotels.com guest review
The suite was comfortable.. Linens were clean..carpet was stained, sofa bed was a little dingy, restroom floors were not clean. continenral breakfast was nice and staff was very helpful. They were short staffed but very curteous. I would come backGenuine Hotels.com guest review
"Quick stop, good service"
We arrived at about 10 pm and left by 8:30 the next day. We were exhausted from a Fiesta TX trip and the kids slept great. The beds were what you'd expect from a hotel in this range, nothing amazing. Nice breakfast selections in the morning, including bacon and waffles!Genuine Hotels.com guest review
Enjoyed our stay. It wad very nice and comfortable. I'm not a complainer but our room was right above the drive through (lobby) and the morning speaker music which came on around 6am was very loud out of our window. I would probably move the speakers to the orher end of the drive through.Genuine Hotels.com guest review
Location was within 15 min of attractions. Excellent breakfast.Genuine Hotels.com guest review
We enjoyed our stay the beds are really comfortable, the only downside is if you use a discount website to book your stay your room choice isn't guaranteed. Other than that breakfast was enjoyable good selection. Would stay again.Genuine Hotels.com guest review
stayed for 8 days was great staff was friendly great serviceGenuine Hotels.com guest review
Booked this room at a pretty low rate compared to others used before in the area, so I didn't expect too much. Everything turned out to be quite good though. Room was bright and spacious; very high ceilings for what its worth. Service at the desk was good at the desk and got me switched out of the accessible room I was needlessly assigned at first. […] Breakfast was a pretty good spread, and good amenities in the room. A few annoyances though -the shower door opened into the shower and didn't close well allowing water to splash out -the room had a bit of an odd smell when you entered (likely cleaning products) which I stopped noticing pretty quick, not so bad, just strange -requested a wakeup call, but got called an hour too early Read moreGenuine Hotels.com guest review
I arrived to the hotel late in the evening and the staff was very friendly and helpful. The room/suite was nicely laid out and very clean.Genuine Hotels.com guest review
"Ideal hotel for family"
Enjoyed the weekend trip to San Antonio and stay at this hotel. Rooms are clean. Internet connection was consistent. Hotel needs to have more meal options for breakfast. Front desk staff were very helpfull to answer questions.Genuine Hotels.com guest review
"It's good for staying with family"
It was great. It would be the better if more food would be served for breakfast.Genuine Hotels.com guest review
"GREAT Value and nice folks"
Stayed there 2 nights for business. Used the gym and meeting room so this is a great value in San Antonio. Some good restaurants near by.Genuine Hotels.com guest review
"Nice Place, Great location"
For starters I been visiting here for years. This place still looks brand new. The office manager Brain is fast, friendly and courteous as well as all the other staff.Genuine Expedia guest review
had a great time, no issues, good staff, clean room, breakfast was awesome.Genuine Expedia guest review
Would have liked better blackout curtains. I prefer it to be very dark and the curtains let in quite a bit of light at night. Location wise it was a hassle trying to get to the hotel. Not located in a very convenient location.Genuine Hotels.com guest review
"Not the best SpringHill Suites I've stayed at"
I have stayed in 7 other SpringHill suites. I like the overall quality/amenities provided, generally, however, this location was easily my least favorite. The room was clean and very cool - a must for San Antonio in the summer! The staff seemed polite, but the room was the noisiest I've ever stayed in. From the people walking down the hallways to the […] room above us - anyone walking seemed very loud in our room. Just the thumping of feet going down the hallway seemed excessively loud. Secondly, the room has a nice toilet area separated from the bathing are, which I have enjoyed in other SpringHill Suites, however, the other rooms had solid wood doors on the toilet room rather than a glass insert, which our room had. The solid door provides some sound privacy when one is using the toilet.which is preferable. Then, we were packing before 11:00 AM for our noon check-out time, when a woman knocked on the door requesting our bath towels. We said we'd be finished and out in the next 20 mins and she basically demanded to come in and get our towels. We determined that the staff may have come in our room in our absence the previous day, as our bath floor mat was not there when we arrived but was later upon our return. Not cool to go in our room without our presence or permission. Loved the decor and philosophy stated in the manager's message posted in the room and elevator, but when I return to SA to visit my college student child, I won't be staying here again. Read moreGenuine Hotels.com guest review
The hotel staff were pleasant. The rooms were very nice. The fold out bed was a little undesirable. There was an empty rice crispy bag in between the cushions. For a minute thought I was at home. The bathroom and shower room was very clean. Really cannot complain. Will stay again when in the area.Genuine Expedia guest review
"Great hotel staff and comfortable beds"
When we checked in the person at the front desk was so nice and helpful. We enter our room and there was nice peaceful music play. On are 2nd night it was nice coming back to our room after a long day the room was all done up. Desk service was Great! answered and helped with everything we needed. Breakfast was a plus my nieces loved it. I would stay […] here again 2 thumbs up! Read moreGenuine Expedia guest review
Great place to stay!!!Genuine Hotels.com guest review
Stayed with kids loved it. Loved the breakfast will be staying here againGenuine Hotels.com guest review
Very pleasant, the rooms was very clean and roomy. The front deswk personnel greeted the guest with a smile and talked very pleasent to us. I would stay again at this hotel. The pool was clean and the water was warm.Genuine Hotels.com guest review
Reasonable driving distance from Sea World. Nice hotel overall... Some things were broken (e.g Sink Stopper), sink was clogged, and could not open door to armoire all the way up due to hitting the bed.Genuine Expedia guest review
Friendly hard working staff. Hotel very clean. Breakfasts very good, will definitely recommend the hotel.Genuine Expedia guest review
Yes good breakfast ubication parking,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,Genuine Expedia guest review
Room was ok; however, very tight quarters between beds. Said they were queens. Those were the smallest queens I've ever slept in!!!Genuine Expedia guest review
"Check your credit card statement"
We were in town on business and prepaid for two rooms for two weeks on hotels.com. We checked out a day early and the clerk said he would credit our account for the last night and call us within 2 hours to confirm it was done. We are still waiting for the call 24 plus hours later. When we returned to the office today, we discovered that there were six […] additional charges for lodging, all over $100, even though we paid in advance. We called the manager, Brian, who was absolutely no help and said we should dispute the charges with the credit card company. You would think the manager would at least try to fix it! We were planning to stay there when we return to San Antonio in a few weeks, but we'll take our business somewhere where we don't have to worry about unauthorized charges and identity theft. Read moreGenuine Hotels.com guest review
I really enjoy my stay here. They have really clean rooms and they are relaxing.Genuine Expedia guest review
Loved it! Entire family enjoyed our stay and the price was so affordable. The front desk service and the hotel service staff were very friendly and the rooms very clean. Made our family vacation so much more fun and relaxing. Will definitely stay there again.xGenuine Hotels.com guest review
Although it can be a little tricky to locate, the hotel was clean and comfortable.Genuine Expedia guest review
"Not BAD but could be better!!!"
The facilities were appropriately aligned to the price charged. I found the room very noisy to external sounds. It seems to be a family spot but it was not the kids noises that bother me but outside surroundings. If you get a room facing the highway, be prepared for a very noisy experience even late at nigh/early morning. We got a room with double beds, […] since the spacing of the bedroom is tight, we did not have flexibility to adjust the beds as one of them was located right with the A/C air flow level. No flexibility to control the flow of the air unless you turned the temperature so A/C stops flowing. Read moreGenuine Hotels.com guest review
"Very nice hotel near Six Flags"
Excelent choice for Family trip to Six Flags and Sea World, lots of restaurant choices very nearGenuine Expedia guest review
"Good stay. Good Hotel."
Staff was friendly and attentive. As is the case with most SpringHills I stay at, the property, rooms etc were clean and maintained. No complaints on the free breakfast they put out. Separate bathroom and shower unit is a big plus and helpful.Genuine Hotels.com guest review
Great place!Genuine Hotels.com guest review
"Nice surprise in San Antonio"
A little hard to get to with the construction on I-10, but worth the effort. A unique hotel by Springhill/Marriott, it was cool, comfortable and clean. Loved the room set up! Will be back when in SA.Genuine Expedia guest review
"Everything was perfect"
Couldn't have been betterGenuine Hotels.com guest review
"Overnight Stay with my kids and friends"
Overall stay was pleasing. The ONLY thing I would change is the water temp. in the pool and hot tub. The pool water was freezing and the hot tub was boiling hot. There was no HAPPY middle. Other then that everything was great! There was also someone moving our door handle in the middle of the night - which cause our sleep to be interrupted.Genuine Expedia guest review
"Nice and clean"
We had a wonderful experience. Breakfast was awesome. Only problem was with the people upstairs they would not stop jumping around.Genuine Expedia guest review
Perfect location of you want to be close to all the kids attractions and shoppingGenuine Hotels.com guest review
"Nice chain of hotels, but too many kids!"
I'll say this--I really love the SpringHill hotels. They're modernly appointed and yet very comfy. A hard combination to find. The staff here is fantastic, and so helpful. The breakfast choices, while consistent from day to day, were a nice combination of hot and cold. My only caution would be to prepare yourself for the invasion of kids that probably […] happens at any hotel near an amusement park, and unfortunately they're also responsible for the condition of the hotel. The frame around my bathroom door was cracked, and I can only assume it's because some little kid decided to fling the sliding door open as hard as possible, so when it hit the end of the track it cracked the frame.....little signs of brat-related wear were here and there throughout the hotel. And yet I have to give them credit for trying to keep it all up, because while I was there they even cleaned the carpets in my room, and were happy to move me away from the nerf gun fight that happened in the hallway. All this to say I WOULD stay here again if I had to return to this location for work. Read moreGenuine Hotels.com guest review
Staff was so nice. Love the environment and overal comfort level absolutely will come back!Genuine Expedia guest review
Overall, this was an average stay. I was disappointed in the size of the rooms and the pool. The breakfast was nice but was extremely busy on Sunday. They were constantly out of food.Genuine Expedia guest review
Best hotel I have been to in a some time for the price as clean and as nice as the $200.00 and $300.00 rooms at other hotels will be coming back yo this hotel.Genuine Hotels.com guest review
Very comfortable. Will come again. Great area. Convenient. Good service. Liked the free breakfast.Genuine Expedia guest review
It was a comfortable stay ...upon arrival they greeted us well, staff was friendly and rooms were clean the only thing we can complain about is the Pool, we have kids and what kids don't like the water!! It's way to small for so many guest it was not very clean looking..neither was the Hot Tub the water looked light brown in it so other than that everything […] else was great! Don't think we would be staying there again though... Read moreGenuine Hotels.com guest review
"4th of july weekend"
Front desk was real nice. pool was just nasty. Room wall had patches on the wall. Done sloppy. Exhaust fan in restroom didn't work. Mattress on sofa bed had stains ask over it. I've stayed at these hotels before and had always loved it but real bad experience. Holiday inn express I'm coming back .Genuine Hotels.com guest review
"Great hotel experience in safe neighborhood"
Really enjoyed my stay. Breakfast buffet included with stay. Only down side was the make your own waffle line but other than that great staff and amenities.Genuine Expedia guest review
"Overall a good place"
I have been to better hotels a bit cheaper but this one is pretty good. I would choose it again if I had to.Genuine Hotels.com guest review
"Do no recommend"
Walked in to check-in and no one was at the front desk. Two employee's were sitting in the back office and one came out after a few minutes. The employee was not welcoming at all. It was a little early to check-in so we were sent away but was told we would get a call once the rooms were ready (that never happened). When we came back to check-in after […] a long lunch, the two gentlemen that helped us were more helpful. As soon as we opened the doors to each room, we had a total of 5, the rooms smelled musty, as if the rooms were wet and never fully dried. Besides the bad smell, the room was spacious and the hotel breakfast had many options. The indoor pool was very small but got the job done for our kids. Read moreGenuine Hotels.com guest review
Wonderful stay. Would have liked it better if the makeup mirror was in the room with the toilet rather than the room with the bathtub so that someone could be doing hair, makeup, etc. while another person was showering. Otherwise I have nothing but great things to say about the hotel.Genuine Hotels.com guest review
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