All hotels in San Antonio, Texas, United States of America
1 room, 2 adults
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11426 IH 10 W, San Antonio, TX, 78230, United States of America, ‏‎855-238-1591
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 822 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"Awesome stay!!"
Great rooms and great service!
Genuine Hotels.com guest review
2 night romance trip Feb 5, 2016
Myra
US
5.0 / 5Outstanding
"Dancing with the starry stars"
Excellent
Genuine Hotels.com guest review
1 night trip Feb 6, 2016
Elizabeth
US
5.0 / 5Outstanding
"A great place to stay"
My 2-night stay here was great. Excellent location, good breakfasts, clean and comfortable room and a really great staff. Enrique and Ben were especially helpful. I'll definitely stay at this Hampton again.
Genuine Hotels.com guest review
2 night family trip Feb 3, 2016
A Traveler
US
5.0 / 5Outstanding
"2d time here just as good as the first"
Stayed here before and loved it, so we came back. First time was for 10 nights, this time for 5 nights. Hotel staff is super helpful and friendly. Rosa serves up a great hotel breakfast, and the room staff do it just right. Parking is good, but getting to the hotel from IH 10 South is a bit of a challenge. Thankfully, the desk staff showed us a shortcut that made it really easy. Room was extra clean, beds were really comfortable, and the A/C worked fine, although as with most hotel A/C units, was a bit noisy. Not objectionable, though. Nice workout room. We'll definitely stay here again.
Genuine Hotels.com guest review
5 night family trip Jan 27, 2016
Norman
US
5.0 / 5Outstanding
"Community of smiles"
Best stay in a hotel in a long time
Genuine Hotels.com guest review
7 night trip Jan 17, 2016
A Traveler
US
5.0 / 5Outstanding
"Didn't want to leave!"
Our stay was so great I didn't want to leave! We kept extending our stay because it was so relaxing! The hotel staff were all very nice, the rooms were clean and comfortable! My only complaint is that the wifi was a little spotty and we kept getting kicked off, other than that, it was fantastic! We visit often for medical treatment and plan to go back to the same hotel.
Genuine Hotels.com guest review
2 night family trip Dec 20, 2015
Patricia
US
5.0 / 5Outstanding
"Very good hotel and staff"
Everything was very good except bad WiFi. Front desk staff Katherine & Lori were very courteous and professional. Hotel manager needs to learn few people skills!
Genuine Hotels.com guest review
5 night business trip Jan 3, 2016
Santosh
US
5.0 / 5Outstanding
after a long day of sightseeing, I definitely enjoyed having an indoor pool and hot tub to relax. I liked that the bath and toilet were separated. And at the end of the night I enjoyed the comfortable beds.
Genuine Hotels.com guest review
2 night family trip Jan 1, 2016
Rosa
US
5.0 / 5Outstanding
"Awesome staff! Great place to stay!"
Your Front desk staff is amazing! Your hotel is great! Breakfast was average, breakfast lady wasn't very friendly but ur front desk staff were FABULOUS! They were helpful, and extremely kind made sure my 2 room were next door to eachother and sent a crib right up for my little guy! Pool is a little small it just right for our family to play in and the hot tub was wonderful! Overall totally worth the cost!
Genuine Hotels.com guest review
1 night family trip Dec 31, 2015
Bethany
US
5.0 / 5Outstanding
"great hotel"
highly-rated
Genuine Hotels.com guest review
1 night family trip Nov 28, 2015
Anabel
US
5.0 / 5Outstanding
"Everything was clean. Enjoyed the large room."
Front desk people were very nice and helpful! Room was clean! Enjoyed the size of the large room. The only thing I found wrong was a roller was missing on the bottom of the bathroom door (handicapped room) and this made it a little difficult to open and shut the door. Told front desk when I left and she wrote it down to have that taken care of. Breakfast was very good.
Genuine Hotels.com guest review
4 night family trip Dec 23, 2015
Margaret A.
US
5.0 / 5Outstanding
"Great hotel"
The hotel is very modern,the rooms are very clean,comfortable and well designed. The managing team is awesome- Lori, Kathryn and Kevin made everything to make us feel at home. Breakfast is great with many varieties to choose from. Highly recommended.
Genuine Hotels.com guest review
4 night family trip Dec 28, 2015
Sally
US
3.0 / 5Good
"Nicer than expected"
We stayed there for one night. Check in process was easy. Their breakfast was pretty good and is served from 6 to 10. We like that check out was at noon compared to some of the surrounding hotels. The comfort of the bed was OK the pillows very soft it was I liked. We had the standard King Room, and I like that the toilet room and shower were separate.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2015
Linda
US
2.0 / 5Fair
"Bad Service"
Laurie at front desk is very rude to guests and children, not nice
Genuine Hotels.com guest review
3 night family trip Dec 25, 2015
daniel
US
5.0 / 5Outstanding
"Family vacation"
The hotel was on I-10 therefore making it convenient for going sightseeing, shopping, dining, and to Six Flag Fiesta Texas...
Genuine Hotels.com guest review
3 night family trip Dec 26, 2015
Terry
US
5.0 / 5Outstanding
"Family vacation..."
We were staying there to be close to Six Flag Fiesta Texas. It was excellent. Shopping, food, and tourist sites were close, as well as, being on I-10 made it easy to go to other locations.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2015
Terry
US
3.0 / 5Good
"Not a good experience"
A/C took hours to cool room down,toilet bowl was stained, TV remote didn't work, bed was uncomfortable. Hotel itself was clean.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome family hotel"
Great hotel for my family of five, room very spacious and clean. Will diffently return. Staff was A+
Genuine Hotels.com guest review
4 night family trip Dec 23, 2015
A Traveler
US
4.0 / 5Excellent
"Family reunion trip"
We had pleasant 3-day stay. The staff was very friendly and helpful, the room was clean and spacious. Except for a VERY slow shower drain that caused minor annoyance, the accommodation was excellent. The breakfast buffet cook (there was only one kitchen person that I saw) was overwhelmed by the number of guests, otherwise, food was good and fruit was fresh. Oh and we loved the indoor pool/spa.
Genuine Hotels.com guest review
3 night family trip Dec 24, 2015
steve
US
3.0 / 5Good
"Very clean and convenient"
Hotel was great for the price offered at booking. It was close to everything we planned to be around on the NW side of SA. The only thing we had an issue with was the family in the room above us was very noisy late at night. We would stay again though but maybe ask for a high floor.
Genuine Hotels.com guest review
3 night romance trip Dec 22, 2015
wendy
US
5.0 / 5Outstanding
"Good to stay"
Good to stay woth family and convinient for shoppin
Genuine Hotels.com guest review
4 night family trip Dec 19, 2015
Changmoog
US
5.0 / 5Outstanding
"Simple Clean Good Price"
The rooms where a little tight but no complaints. I will definitely stay there again. Its so close to everything.
Genuine Hotels.com guest review
2 night family trip Dec 19, 2015
A Traveler
US
5.0 / 5Outstanding
Staycation
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2015
sara
US
5.0 / 5Outstanding
"awesome"
Awesome staff, great service, eager to assist in making know your stay pleasant
Genuine Hotels.com guest review
2 night business trip Dec 18, 2015
A Traveler
US
4.0 / 5Excellent
"CONFLICTING INFO"
I booked the King size room which was noted in Hotel.com to accommodate 4 people (we're 2 adults and 2 kids ages 7 and 13) with a rollaway bed. When we get in the hotel, the front desk lady told us that it has no roll away bed and wants us to upgrade to a suite. I called customer service of hotel.com which verified that it has a rollaway bed. Getting 2 different info on each side at the same moment is so conflicting and frustrating. The customer service person though very respectful was telling me that he will charge me additional fee on the same room. So confusing! In the end, the hotel provided a rollaway bed and a small end sectional for the kids.
Genuine Hotels.com guest review
2 night family trip Dec 18, 2015
Rowena
US
5.0 / 5Outstanding
Overall great experience. Some areas of opportunity were the shower draining water onto the restroom floor. Breakfast employees would lock themselves in the supply room to wait out the hungry crowd waiting to eat there promised continental breakfast, but instead they would go back to the room hungry or have to shell out more money for a couple hamburger. Not that I mind, because kind of wanted privacy, and I forgot to put the no diatjrb sign, but while we were out noone made a pass at our room or restocked towels.
Genuine Hotels.com guest review
1 night family trip Dec 18, 2015
Jesus
US
5.0 / 5Outstanding
"A swimmers retreat!"
Great staff! Hotel manager was exceptional! We were in town for a three day swim meet. Hotel let us check in early to catch a nap before finals and were very accommodating putting us far away from the elevator and noise so our swimmer could nap during the afternoon each day between prelims and finals! This is or new SA hotel!
Genuine Hotels.com guest review
2 night family trip Dec 11, 2015
Kimberly
US
5.0 / 5Outstanding
"Will do it again"
Had a nice stay
Genuine Hotels.com guest review
1 night family trip Dec 15, 2015
Ismael
US
5.0 / 5Outstanding
"I'll stay again."
I really liked this hotel, the staff was very nice, it was near stores, was a short drive to the river walk and Alamo (about 15-20 minutes), and the breakfast was good. We already plan on staying at this hotel next time we go to San Antonio.
Genuine Hotels.com guest review
3 night romance trip Dec 10, 2015
Dana
US
5.0 / 5Outstanding
The hotel is new, room and bathroom are very clean. We got a studio with king bed. Loved it! Will stay there again for our next trip to SA.
Genuine Hotels.com guest review
3 night romance trip Dec 8, 2015
Tien
US
5.0 / 5Outstanding
"Very Modern Clean Hotel despite the Location!"
The hotel itself is beautiful inside! Very Clean & Nice!Its very modern inside- Being an Interior Designer, I was very impressed with the overall updated, modern look of the room & decor in the hotel itself. If I had one complaint- it would be the complimentary breakfast- they were constantly out of things, no lemons, no bananas etc. Food was eh! nothing fancy (it didnt match the look of the hotel) Guess I expected more with such a nicely designed hotel & also the staff was not to friendly or personable, from the front desk to the wait staff.
Genuine Hotels.com guest review
3 night romance trip Dec 10, 2015
Maryann
US
5.0 / 5Outstanding
"Great place to stay"
Staff was so friendly & helpful! Most comfortable beds I've ever slept on at a hotel. We will stay here again!
Genuine Hotels.com guest review
2 night family trip Dec 11, 2015
Denise
US
5.0 / 5Outstanding
"Pleasant stay"
Stayed 3 nights on a recent trip to San Antonio. Hotel was very clean and seemed well maintained. Breakfast was good and hotel staff friendly.
Genuine Hotels.com guest review
3 night family trip Dec 10, 2015
Marci
US
5.0 / 5Outstanding
"Great stay!"
Great hotel with clean rooms!
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Convenient and comfortable"
Pleasantly surprised at the hotel room -- comfortable with new furnishings. Loved the large shower. Breakfast buffet offered lots of choices and I appreciated that it was served until 10 a.m. Overall a great stay and I would definitely stay here again on a future visit.
Genuine Hotels.com guest review
4 night family trip Dec 5, 2015
Melanie
US
1.0 / 5Poor
"not happy"
I was not happy. Checking in was not a pleasant experience. They didn't clean one of the beds and didn't leave any towels or put bags in the trash.
Genuine Hotels.com guest review
3 night family trip Dec 2, 2015
A Traveler
US
5.0 / 5Outstanding
Best hotel we have stayed at. Loved restrooms being in two rooms.
Genuine Hotels.com guest review
1 night family trip Dec 5, 2015
A Traveler
US
5.0 / 5Outstanding
Everyone was really nice
Genuine Hotels.com guest review
3 night trip with friends Dec 2, 2015
claudia
US
5.0 / 5Outstanding
"Amazing Stay..."
We stayed 1 night in a 2 queen room. It was such a nice place to come to after a long day at six flags which is about 5 miles away! I especially loved how the shower and sink was separated from a toilet and sink. It made it feel like a bath and a half. The barn door design was also much appreciated. We loved the sitting area with the ottomans, it was very comfortable and clean. Breakfast was also amazing. Plenty of options and very tasty!! The wifi was fast and kept connection with no promblems. It is a great hotel with great customer service, we would definitely stay here again when we are in San Antonio.
Genuine Hotels.com guest review
1 night family trip Nov 29, 2015
Jessica
US
4.0 / 5Excellent
Nice hotel. The breakfast area sometimes gets overwhelmed with people and the kitchen staff cannot keep up with the replenishment of food. There were enough choices though that no one goes away hungry.
Genuine Hotels.com guest review
4 night family trip Nov 25, 2015
Susan
US
4.0 / 5Excellent
"Great Hotel"
Great hotel. Would def use it again
Genuine Hotels.com guest review
1 night trip with friends Nov 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay"
Very comfortable and easy to get to.
Genuine Hotels.com guest review
2 night family trip Nov 25, 2015
CINDY
US
3.0 / 5Good
It was a good stay, breakfast was great.
Genuine Hotels.com guest review
1 night family trip Nov 22, 2015
Eva
US
4.0 / 5Excellent
"Believe me people!"
I love the location close to were my meeting was, close to shopping,and eating.I picked it for the indoor pool my sister is pregnant she needed a little relief, and my niece and nephew enjoyed it as well. It's not big but it's open when it's cold outside! The breakfast is awesome (you do have to stand in line to make your own waffle) everything is fresh and hot. The staff is very helpful and friendly. Very clean & modern hotel. Our room was spacious with two Queens and a pullout couch. Easy check in and out. I can't give it 5 stars because the beds are hard. My back started to hurt so I switched places with my nephew and slept on the pull out bed. Also, the walls are paper thin (I thought it was a joke from reading the other reviews). You can hear people knocking on doors, moving furniture,& etc. It didn't bother me or my family much. I'm not complaining at all I would stay again (sleep on the pullout lol).
Genuine Hotels.com guest review
1 night family trip Nov 21, 2015
Alexis
US
5.0 / 5Outstanding
"Great Price... Excellent Value!"
Great Value.. Excellent place to stay.. Thanks Hotel.com for the wonderful deal!
Genuine Hotels.com guest review
2 night family trip Nov 20, 2015
Kenneth
US
4.0 / 5Excellent
The room was great but the fact that you can hear all the noise that is going on in the hall was very disturbing. I wasn't able really sleep in.
Genuine Hotels.com guest review
2 night romance trip Nov 20, 2015
Melissa
US
5.0 / 5Outstanding
Really comfortable. Breakfast was good.
Genuine Hotels.com guest review
1 night family trip Nov 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Family trip"
Great
Genuine Hotels.com guest review
3 night family trip Nov 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Will be back!"
We love the cleanliness of this hotel and the great location! The only drawback was that we had a shared door with the neighboring room and they were quite loud. We're not complainers though and just enjoyed the stay ;)
Genuine Hotels.com guest review
1 night romance trip Nov 13, 2015
Kimberly
US
5.0 / 5Outstanding
"Great hotel"
Love this hotel! Staff was great, decor was amazing, overall excellent. Only bad thing was overcrowded breakfast line.
Genuine Hotels.com guest review
1 night family trip Nov 20, 2015
A Traveler
US
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