Hyatt Place Dallas Garland - Garland

Excellent room and breakfast

Genuine Hotels.com guest review

The hotel was great very clean great service. The only thing I didnt like the pool only went to 4ft and the rooms could use microwaves. Everything else was great. I do plan on going back.

Genuine Hotels.com guest review

The hotel was nice. The room was very spacious. The continental breakfast was refreshing. The hotel was in a great location next to great restaurants and shopping. I would definitely stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The rooms are very modern & comfortable. There was a sectional couch which was extremely comfortable, a large screen tv which pivots between couch and bed for optimal viewing in either location, and 2 well lit areas to get ready (perfect for 2 people to apply makeup or style their hair). The staff was friendly, checkin/checkout was very fast, and the […] rates (with or without a discount) are very fair. I would definitely recommend this place to anyone! We will be back! Read more

Genuine Hotels.com guest review

I stayed here because it was close to the venue we were attending. I wasn't sure when I booked it but was pleasantly surprised. Very clean and gracious hosts. Will definitely be staying there again.

Genuine Hotels.com guest review

Good rate, great hotel room.

Genuine Hotels.com guest review

When we travel, we usually try to stay in a Hyatt Place. They are always very clean, modern, and the service is always great. My only complaint is that the doors slam constantly when people are going in and out of their rooms and it woke me up more than a couples times each night we stayed. But other than that, I have nothing but great things to say […] about this chain of hotels! Read more

Genuine Hotels.com guest review

We really enjoyed our night! From check in to check out it was wonderful. The staff was helpful and kind, rooms clean and spacious. Very nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We enjoyed our stay including the complimentary breakfast! Great location for us near our adult children...we will certainly book this hotel again!

Genuine Hotels.com guest review

As usual our stay was great! The access to restaurants & shopping & family was awesome! The price for the service received & quality, well, we'll see them again in June!

Genuine Hotels.com guest review

I had a great time at this hotel. It was very clean and the hotel staff were very courteous and ready to help me with anything I needed. The free breakfast has gotten better. One thing that I think they should invest in is microwaves in the room. Mine didn't have one unless it was the only one that didnt. But other than that it was worth the money.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was superb!

Genuine Hotels.com guest review

It was not too bad. Had a little trouble with them cleaning our room. They came in the next day after our first night there and took some of the dirty towels, but not all of them. They didn't leave enough clean towels. We had a couple of plates that we had food on in our room and they didn't take those either.

Genuine Hotels.com guest review

Nice stay... but the hotel has a funny smell, not a bad smell - just different. Can't decide what it is - cleaning supplies?

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great service, nice rooms. Close to good Tex Mex.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice room but needed maintenance.

Genuine Hotels.com guest review

Nice business stay

Genuine Hotels.com guest review

Extremely helpful hotel staff. Very pleasant stay.

Genuine Hotels.com guest review

Great hotel. No problems, except where pets were concerned. No where did I see that you must "request" a special "pet room" when I made my reservation. They charged an additional $250 non-refundable deposit. Yikes! Otherwise, great hotel... just not as pet friendly as advertised.

Genuine Hotels.com guest review

We have stayed here right before the holidays and really liked this hotel. However, this time the hotel did not appear to be as well maintained, especially our room. The room was not as clean as before.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel staff is very friendly and the hotel was very reasonable for the price. The only problem is the lack of delivery of room service and high laundry prices(you do have an option of coin laundry facility in each for floor).

Genuine Expedia guest review

The hotel staff was very gracious when we arrived and gladly arranged for our party to have adjacent rooms. Unfortunately there were a number of issues that came up during our stay. The mattress platform was misaligned but someone was immediately sent up to fix it. Then the wireless was not working on our floor and after several calls they asked us […] to change rooms. The new room was facing building air conditioners so we asked to move again. At night we could hear kids running in the halls and voices through the wall - poor sound insulation. There was a large wedding group who cleared out the breakfast buffet before we arrived and the staff did not replenish. Then there was church music blaring from another room on Sunday morning. The staff presumably asked them to lower it but then it went back up again minutes later. In every case the staff was friendly and responsive but overall not a fantastic experience. Read more

Genuine Expedia guest review

Liked the place and will likely go back. However, we did have a couple issues. The front desk staff was very friendly, helpful and quick to get us checked in. When we opened the door to the room (209) it had an awful musty smell. I called the front desk and she was polite and said to come down for a new set of room keys. I was surprised to find her […] standing at the elevator to hand me new keys, we swapped keys and I was able to step back on the same elevator. The second room (309) smelled fine and was clean and comfortable. After we settled in, we adjusted the thermostat to find the unit rattled (loudly). We were too tired to pack back up and move, so we dealt with it, I tried adjusting the HVAC unit cover, propping pillows against it, but nothing completely worked. We did lose a bit of sleep, but since we didn't ask for another room, I can't fully blame the hotel. Our king bed room had an enormous couch with minifridge and lots of counter spaces. Nice space for the price, just wish the HVAC unit was quieter. Read more

Genuine Hotels.com guest review

This was our second stay. No complaints

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was a great hotel. The staff was friendly and eager to help. Had a King room that was wonderful. Plenty of restaurants with in walking distance or more less than 5 minutes away. Will stay here again. We had a cheer competition at the event center that was just across the street. Excellent hotel!

Genuine Hotels.com guest review

The Hyatt Place is great to stay. We enjoyed our stay in Dallas, Texas.

Genuine Hotels.com guest review

Staff was outstanding. Great customer service!!! Very friendly.

Genuine Hotels.com guest review

We had a wonderful time at hotel. The staff were very nice, our room was very clean and the location was just right.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was nice. We will consider staying there again. Although we had a little difficulty getting to the hotel, the hotel staff guided us there by phone. Did not have GPS with us, so probably could have avoided this if we had. Enjoyed our stay.

Genuine Hotels.com guest review

The staff was friendly & helpful. The breakfast food selection was good. The room was spacious & very comfortable. Price was fair & resonable. Overall we enjoyed our stay & would stay there again when traveling to Garland, TX.

Genuine Hotels.com guest review

Very nice place. I especially liked the kiosks for check in and out. good complimentary breakfast. close to malls,restaurants and connecting roads,

Genuine Hotels.com guest review

stay here every year, love it. The additional breakfast items are a plus. Very friendly staff, huge rooms. Easy access to G. Bush Tollway.

Genuine Hotels.com guest review

We (wife, son, myself) were visiting family for Thanksgiving and this was a great hotel for that trip. It was a good price and very nice. The room was plenty big, even with pack n play set up. The breakfast buffet was ok, nothing spectacular, but more than other free breakfasts (best choice were the biscuits and gravy). The area had some things to do […] but we didn't look into that since we spent our time with family. Overall, it was a good place to stay and we would stay again. Read more

Genuine Hotels.com guest review

This is a very nice hotel. Only problem was they did not give us clean glasses each day,which we did use each day. And they did not replace the shampoo the last night we stayed , we had used all the shampoo provided.

Genuine Expedia guest review

This is our 2nd stay at this very pleasant hotel, as we always return for a Thanksgiving family gathering. Lovely, roomy hotel with a divider between bedroom and living area. Very nice, clean room with a friendly staff at the front desk.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My daughter lives near Firewheel Mall so this hotel was a perfect location for us! There are restaurants and shopping very nearby. We will stay here again. Clean, spacious, comfortable.

Genuine Hotels.com guest review