"A very pleasant stay"
Exceptional customer service. Easy and convenient check in / out. Friendly, welcoming staff that were more than eager to guide us to their choices for wineries, restaurants, or even to find a band-aid.Genuine Hotels.com guest review
"Best hotel I've ever stayed in"
Amazing room, amazing service, amazing bed, etc... Very satisfied :)Genuine Hotels.com guest review
My husband and I stayed at this hotel for 5 days for our honeymoon. This hotel was amazing. The staff was always friendly, and wiling to help with anything that we need. The hotel is centrally located in downtown Napa and in walking distance to many resturants, shops, and tasting rooms. The food at the hotel was also amazing. The hotel was very clean. […] I truely have a hard time saying anything bad about this hotel. An amazing experience had! Read moreGenuine Expedia guest review
"It deserves 6 out of 5!"
Fantastic. So nice. From the rooms to the check in process to the free wine tasting in the afternoon to the nice patio on the roof. The location is fantastic too. Easy to get to any winery in the valley and we walked to dinner each night. I can't imagine a better experience at the hotel for our honeymoon.Genuine Hotels.com guest review
I booked the room for my son and daughter-in-law's honeymoon. They loved it. Service was great. The employees were very nice. The room was beautiful. The breakfast was the best. They were very happy with their stay. Thus, so was I!Genuine Hotels.com guest review
"Nice but noisy"
Very noisy air conditioner with a fan that kept going on and off. When we couldn't stand it any longer we opened the window, but we were on the street side and it was noisy. In the early am all the trucks were making deliveries and leaving their engines running.Genuine Expedia guest review
"Vey nice hotel. Great location"
Enjoyed our stay very much. Great location. Staff very friendly. Small hotel with very nice rooms. Only a few blocks to all the to great food and drink locations. Once your done for the day with your wine tours park your car in the garage behind the hotel and enjoy the weather. Only a short walk.Genuine Hotels.com guest review
"Amazing hotel in every way"
Hats off to the designer of this hotel, which is modern with a lots of old wood and charming details. Everything is right in this hotel, from the amazing two person stand alone tub, to the rainforest showerhead, great lighting and bathroom area and PERFECT bed--comfy with great linens AND great pillows. Rooms are a good size, common areas are wonderful, […] glass of wine upon arrival, juices/water always out in reception, nice bar area....truly an amazing hotel. it is in the newer, quaint area of Napa as well, with lots of new trendy restaurants within walking distance. Read moreGenuine Hotels.com guest review
We had seen reviews that the rooms could be noisy so when we spoke with the hotel they said we may want to call the day before to ask for a quiet room in the back and that is just what we did. Room was quiet! Really nice hotel but kind of strange that the bdrm/bath area of the suite was so nice and the front part (living area) was very uncomfortable […] and more like an inexpensive motel. Interesting c/i and c/o process, felt a bit unorganized upon c/o. Had to locate staff with an ipad in lobby and indicate we were checking out. Also we weren't offered or told about juice. CONSISTANCY is the key to success! Staff does try to be accomodating and a NICE property. Price was too high ($500 per room per nite) for what we received. Read moreGenuine Hotels.com guest review
"Excellent Hotel with great service"
We stayed for two days at this hotel recently and it was a wonderful experience. Rooms were beautiful and large with a small sitting room and separate bath in the room. Nice fire place which can be useful in the evening as it does cool down in the evening. The breakfast was great just if you book the hotel with breakfast you need to let the staff know […] as they do not ask for it. When we checked out they wanted to charge us and after a friendly dialog with staff the charges were removed. The bar in the hotel is nice and some interesting offerings. Read moreGenuine Expedia guest review
"okay location,but there are better locations ."
Bad ,was told breakfast will be served till 12 NOON,went to eat at 11.15,told rudely we close at 11 am,cannot serve,2 separate ladies ,same rude answer.The first room that was given had view of third rate hotel,then got a noisy room.Genuine Expedia guest review
"Trendy and luxury in Napa"
My husband and I spent 3 nights in large loft. It was fantastic. We enjoyed the large bath tub and fireplace in the loft. Our room is at 3 rd level by the courtyard fire pit. It's nice to look at the fire pit at night, but if you are light sleeper you might be bothered by the noises from people talking. Overall, really nice hotel and location is within […] walking distance to most of restaurants in Napa. Will stay again. Read moreGenuine Hotels.com guest review
Service was great. Location excellent.Genuine Hotels.com guest review
"in-town Napa hotel, close to restaurants"
Very nice physical plant, young staff ready to please but not always well trained. Food service limited but many restaurants nearby. Black-out curtains didn't black out. Single pane windows allowed some sound in from 2nd floor terrace lounge. Lovely bathroom, good bed.Genuine Expedia guest review
"Great place to stay in downtown Napa"
We had a great stay at Andez. The service was top notch and as good as any high end hotel where I have stayed. Great location provided a lot of restaurants and attraction in walking distance. Loved it.Genuine Expedia guest review
"Nice boutique in downtown Napa"
Very nice boutique hotel in downtown Napa. The only drawbacks are a very high price point similar to NYC, limited views from the rooms and no hot tub or spa on site. The outdoor terrace and fire pits are very nice.Genuine Expedia guest review
At this price per night you would expect an outdoor pool and breakfast included.Genuine Hotels.com guest review
"Great downtown napa hotel"
Excellent well-located small hotel in downtown Napa. Very comfortable rooms and great service.Genuine Expedia guest review
"Our go to place while in Napa."
We've had the pleasure to stay at this Hotel numerous times. It's our go to place while we're in Napa. It's in the middle of town. easy walk to just about everywhere downtown. The staff was over the top friendly.Very cool patio with gas fire pits where we've met people from all over the world.Genuine Expedia guest review
awesome location, downtown napa is very walkable. loved having the non-alcoholic beverages complimentary, as this was handy between all the wine tasting.Genuine Hotels.com guest review
"Good overall, but needs cleaning and reduce noise"
Overall very good location and service, a but overpriced. Rooms are very nice, but a big issue is that the condensation unit for the AC is in the room and it is VERY LOUD. We had to turn it off to be able to sleep, other guests that we talked to had the same issue and when reported to the hotel, they said it is a common complain - would be good to fix. We […] stayed on the second floor, which for all inside rooms, open to the terrace, so no privacy at all, people can walk to your window. Many rooms face a wall, so ask about te view from your room. The decor is beautiful and a very appropriate theme for the area, however, the dining area needs deeper cleaning: removing spiderwebs from light fixtures, marks/food on the floors. I liked the location and the service. Read moreGenuine Hotels.com guest review
"Wonderful experience at a beautiful property."
Very impressed by this boutique hotel. Great room, great staff, super location. Felt welcomed the whole stay.Genuine Expedia guest review
"Amazingly helpful staff, new comfortable rooms"
Thanks for the help with our bicycle gear. Great good and service, you guys rocked it!Genuine Expedia guest review
"Nice Hotel Ever"
Best ever hotel. Great people very polite . When I arrive I was checked in whit an iPad very quickGenuine Expedia guest review
coolGenuine Hotels.com guest review
"Great hotel for a weekend getaway for couples."
My wife and I had a weekend getaway in Napa recently. We stayed at Andaz for 2 nights. From the moment we arrived at the hotel, we felt the difference: we were personally welcomed welcomed with Mondavi Spellbound 2010 cab wine. Instead of approaching to reception desk, we were approached by a receptionist, who carried an iPad-like mobile device, and […] helped us checking into the hotel. Quick and easy, while we sit down sipping wine at the reception lobby. The room we had was bigger than the typical 3 or 4 star hotel rooms in San Francisco Bay Area. Beautiful decoration, comfortable bed, new style shower room. Non-alcohol drinks in the fridge and snacks were complimentary, nice little touch. My room was on the 2nd floor, right next to the big 2nd floor relaxing patio. The hotel location is perfect, at the stylish street, next to a great wine tasting bar John Anthony, cross street to a gallery. The first we were there, the weather was drizzling. The hotel provided complimentary umbrella at the lobby. I would highly recommend it to my friends. Read moreGenuine Expedia guest review
"Place to Stay"
This was my first time in Napa and staying at Andaz. I had a very good time staying at this place. Service was excellent and every staff was very attentive and caring, cheerful, polite and professional and atmosphere was very welcoming and warm. I would certainly would stay at Andaz when I go back to Napa and also would recommend it to all my frien […] ds. Read moreGenuine Hotels.com guest review
"Love love loved it!!"
This hotel is the perfect balance of hip/casual/cozy yet fancy and first class. We loved the decor of the whole hotel, and our room was spacious and romantic. The bathroom was terrific with the big rainfall shower. Great location in downtown Napa. We loved our breakfast each morning with the breakfast package. Extremely happy with this hotel choice […] and we highly recommend it. Will definitely stay here again on our next trip to Napa. You won't be disappointed. Read moreGenuine Hotels.com guest review
The staff was very friendly and accommodating! We loved our room with a fireplace and soaking tub. Definitely staying here on our next trip back!Genuine Hotels.com guest review
We really enjoyed our stay at the Andaz Hotel in Napa. The hotel has a very cool vibe..the design is a mix of modern farmer. The restaurant is wonderful. The staff is very friendly and accommodating. My only complaint was the noise..where our room was located there was a lot of street noise, as well as noisy guests coming through the hallways late. […] I would definitely stay there again and would recommend it to a friend. Read moreGenuine Hotels.com guest review
"Nice Vibe in the Center of Town"
Arrived for 2 nights for a romantic retreat and I had my heart set on a really nice room. Realized upon checking in that we were placed in an accessible room (4 handle bars in the bath, lower peep hole in the door, etc.), so we called downstairs and requested to be changed. We were sent to a room right over the terrace, which was already occupied by […] many revelers--we were afraid we'd have a noisy night, plus there was no privacy because there were windows and terraces all around looking in. We went downstairs and spoke to Ben at the front desk who graciously handled the situation--he found a more private room for us on the 5th floor which was actually an upgrade. The rest of our stay was lovely, though I was a bit upset because I mistakenly left a phone charger in the second room and felt the front desk did not seriously look for it. Guess that's the price you pay for being picky! Read moreGenuine Expedia guest review
"Great place and friendly staff!"
Room/Staff/Cleaniness of room was all great. Except for the view because we were facing a wall, but I still enjoyed my time.Genuine Expedia guest review
Loved itGenuine Hotels.com guest review
"Perfect for downtown"
This hotel was conviently located downtown with wonderful staff. Perfect for wine tasting.Genuine Expedia guest review
Excellent boutique Hotel in Napa, modern accommodations and up to date multifunction staffGenuine Expedia guest review
Absolutely recommended. Great hotel in downtown Napa. New and modern. Great service.Genuine Expedia guest review
"Great Hotel for a Weekend Retreat"
Clean, modern rooms. Loved the happy hour every night and the local wine tastings in the lobby!Genuine Expedia guest review
"One of the best hotels I have stayed in"
Stayed with my family and we thoroughly enjoyed our stay, we kept lamenting that we could not stay for longer. The hotel is close to a lot of great restaurants, the room was clean and comfortable. It was a very relaxing time away. We will surely return but next time plan for a longer stay :)Genuine Expedia guest review
"Great for a romantic weekend"
Great location in downtown Napa - walk to everything, great home base to drive to the different wineries. Modern, minimalist vibe. Lobby looks like a living room, kinda hard to tell where the front desk is and who the staff are at first. Everyone was very helpful. Stayed here before when it was the Avia hotel, and would return to this hotel on our next […] trip to Napa. Read moreGenuine Expedia guest review
"Great downtown Napa hotel."
Great stay. Nice rooms. Great location. Nice staff.Genuine Expedia guest review
I love this place :-)Genuine Hotels.com guest review
"Stay at the Westin"
My room was freezing when I arrived. The thermostat was not working properly, so the room temperature fluctuated all night between hot and cold and the heat and A/C ran all night long. The pillows were also very uncomfortable, and finally the room was very small.Genuine Expedia guest review
"Great Hotel for wine tasting holiday"
We had a magical time at the Andaz Napa. It was a beautiful establishment and very convenient to all that the valley has to offer. I would have no hesitation recommending this hotel.Genuine Hotels.com guest review
"Great place to stay in Napa"
Great place to stay in Napa! Will stay here again.Genuine Expedia guest review
"Classy Hotel in downtown Napa"
This hotel had a very boutique feel, in spite of being owned by Hyatt. We were upgraded to a room with fireplace-nice! It is in downtown Napa, a great location for shows at the Uptown Theater. My only complaint is that the walls were thin and our "neighbors" were quite loud. Overall, I would recommend it.Genuine Expedia guest review
"First Napa stay"
I've stayed in Hyatt hotels before and have liked them, but I was pleasantly surprised with the Andaz in downtown Napa. It's modern, but quite nice - it's really well thought out as to guest comfort (I appreciated the complimentary non-alcoholic beverages & snacks, the large safe, the toothpaste & Q-tips & the great ipod dock speaker - plus, the shower […] was really nice). Staff was professional and nice. Small negatives were no coffee cups or shampoo in the room, housekeeping never gave us any more chocolate after we ate the first ones, only one elevator was working, and the 2nd floor fire pit was closed for repair? Read moreGenuine Hotels.com guest review
Great stay. Greeted by a really nice concierge and a glass of local red wine, and never dissapointed from there...Genuine Expedia guest review
Really like the hotel, location, design, and 'feel'. Staff is young, but attentive. Beds are however not very good. Too soft overall.Genuine Hotels.com guest review
A great room with welcoming service. The hotel is walking distance from great store (art) and cute Cafe's. Both my boyfriend and I had a nice stay.Genuine Hotels.com guest review
"Great and modern"
fancy modern hotel in napa. Some noises middle of the nightGenuine Expedia guest review
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