All hotels in Napa, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1450 First Street, Napa, CA, 94559, United States of America, ‏‎866-539-8122
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4.6 / 5Outstanding

Score breakdown (from 268 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.7
  • Neighborhood
    4.7
4.0 / 5Excellent
"Great location for Uptown Theater visit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The Andaz is attempting to be "hip" so it does not appeal to everyone and seems expensive for what is provided. The lobby is painfully dark and the rooms are very small, that is ,if one person is sitting at the desk, the desk chair is hitting the bed. The service is very good and it is in a great location if you are going to see a show at the wonderfully intimate Uptown Theater or the Napa Opera House. The surrounding neighborhood is pretty torn up and seems a little depressed, but hopefully they are working to revive downtown Napa.
Genuine Hotels.com guest review
3 night trip Mar 27, 2014
Mary Kurrasch
US
3.0 / 5Good
"Great hotel with just one big design flaw"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I think this is a great hotel, the comfort of the room and quality of service are great. The problem with this place is that the rooms are designed so that big windows face out to the public patio area. We were on the 2nd floor which is the same level as this area, and so it effectively meant our largest windows were useless, unless we wanted to sacrifice all privacy. As a result, we could only raise the blinds on one window which faced out to an alley. If you have a street view room I imagine it is great, but many rooms faced this courtyard, and if you are on the 2nd-3rd floor, you would have to keep the blinds closed. They really should have better design, who wants to stair out to a patio of other guests having wine by a fire?
Genuine Hotels.com guest review
2 night romance trip Mar 7, 2014
Paul
US
4.0 / 5Excellent
"Cool Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very busy all ages central location had loft room with fireplace very nice , one complaint ...hair dryer is worthless ! Lol
Genuine Hotels.com guest review
1 night romance trip Feb 8, 2014
Bill
US
5.0 / 5Outstanding
"Andaz Napa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome hotel experience from top to bottom
Genuine Hotels.com guest review
3 night trip Jan 31, 2014
Bryan Poston
US
5.0 / 5Outstanding
"ATX loved Andaz!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I absolutely loved this hotel! It was charming, modern, comfy, had AMAZING sustainable food, and overall just felt good. I will return as soon as possible.
Genuine Expedia guest review
Other trip Jan 22, 2014
Heather
US
5.0 / 5Outstanding
"So cool"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Travling all over the World .Just got back from Europe , beautiful but very small Rooms mostly anywhere u stay , The Andaz will give u the feel of Luxury, hip, super modern and fun. Staff very helpful .Great stay , Michael S.
Genuine Hotels.com guest review
1 night business trip Jan 19, 2014
Michael S
US
4.0 / 5Excellent
"Nice Hotel in Downtown Napa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was upgraded - noted that it was for a 55th birthday
Genuine Expedia guest review
Other trip Jan 21, 2014
A Traveler
US
5.0 / 5Outstanding
"New year bash with friends."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our friends, whom cannot get married Atlanta, got married in Napa Valley at the Justice of the Peace. We had a grand time planned - masquarade ball at the Amorosa Castle for that evening, brunch across the street and after the ceremony - cake back at the hotel. Everything was wonderful - your staff is incredible - made the experience for my friends unforgettable. The place is beautiful, clean, staff is wonderful. Loved the firepit on the second floor, the gym next door was awesome, couldn't ask for a better centrally located hotel. Would definitely recommend and stay again. Oh, the breakfast was really nice too. Didn't like the coffee so much - but am known to be a coffee snob.
Genuine Expedia guest review
Other trip Jan 6, 2014
Pam
US
5.0 / 5Outstanding
"amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From check in to check out the staff was great and the hotel was very clean. Bathroom showers was the best.
Genuine Expedia guest review
Other trip Dec 27, 2013
J
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very professional staff. Everything in the minibar (except for alcohol) is complimentary. They provide apples, juice, etc. in the lobby, which is nice. The wifi is also complimentary. I really appreciate it when hotels don't try to nickel and dime you. Great location, staff, and room. Would definitely go back!
Genuine Expedia guest review
Other trip Dec 24, 2013
snoopy
US
5.0 / 5Outstanding
"The staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great experience staying 3 nights at the Andaz Napa. Great central location close to everything downtown Napa. Fantastic service! We really felt taken care of.
Genuine Expedia guest review
Other trip Dec 11, 2013
Rob
US
5.0 / 5Outstanding
"A great stay in an excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
An excellent modern hotel with a very professional and accommodating staff.
Genuine Hotels.com guest review
2 night trip Nov 22, 2013
Liam
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We booked a large loft. The room was spacious with a separate room for the bedroom and stand alone tub and another sitting area with its own TV. Their policy of a hosted mini bar (only exception is for the alcohol) is great!! The room was advertised as a double vanity but although it was a spacious bathroom with a long counter, there was only one sink. We were placed facing the street and loved the view. We had no problems with noise. I would suggest that they place sheers on the windows so that you can feel like you are getting some privacy without losing the view once you use the blackout shades. Loved the stand alone tub and the walk in shower. Check in and check out was a breeze. A glass of wine was offered upon check-in. That was a nice touch. Everybody in the hotel was very friendly and eager to please. Loved the fact that you could park right around the corner free of charge if you did not want to valet it. The location was great for exploring the city of Napa and you were within walking distance to several restaurants and the river. We would stay here again. Wished the fire pit would stay open later as it was a very inviting area.
Genuine Expedia guest review
Other trip Nov 18, 2013
rs4649
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay. Everyone was very nice and helpful. Chic.
Genuine Hotels.com guest review
1 night trip Nov 10, 2013
Oliver
US
5.0 / 5Outstanding
"Fabulous hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a very nice hotel and just what we were looking for. The restaurant for breakfast was fabulous…best French Toast ever! Nice fireplaces inside and out. Greeted us with wine while we sat on couches as they checked us in. Very classy and yet comfortable! Nice coffee and drink bar in lobby. Would definitely go back again. Also easy to park and very convenient to everything!
Genuine Hotels.com guest review
2 night trip with friends Nov 9, 2013
Mary
US
5.0 / 5Outstanding
"Wonderful stay in downtown Napa!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, close to shops and restaurants in downtown Napa. Beautiful rooms and we loved the fireplace and huge soaking tub! Nice that snacks and non-alcoholic drinks were complimentary. Overall wonderful experience!
Genuine Hotels.com guest review
1 night trip Nov 9, 2013
Harriet
US
5.0 / 5Outstanding
"very nice Napa accomodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Andaz exceeded our expectations the minute we arrived. We were warmly greeted by staff, welcomed with great wine, the room was very clean and modern. Every staff we encountered was very helpful and friendly. The outdoor patio with bar was a bonus not found everywhere. The turn-down service was exceptional with new towels, etc. Loved the location also, many restaurants and stores within walking distance. Would recommend and stay here again.
Genuine Expedia guest review
Other trip Oct 20, 2013
Pam
US
4.0 / 5Excellent
"Great service in Napa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Lovely hotel with attentive and helpful staff. We were concerned that our room overlooking the terrace bar would be too noisy, but everything seemed to quiet down around 10 pm each night. We loved the common areas, to meet other people and talk about wineries we had visited that day. Rooms were large, clean, and the bed was very comfortable with premium linens. Will definitely stay here again.
Genuine Hotels.com guest review
4 night trip Oct 2, 2013
Elizabeth
US
5.0 / 5Outstanding
"Great splurge in central Napa"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Andaz is a relatively new hotel brand so we were not sure what to expect. We were pleasantly surprised from the moment we arrived. We did not have a traditional check in. Instead we were met outside by a receptionist who escorted us to a couch, brought us wine and checked us in with an iPad. The room was contemporary, with a fireplace dividing bed and sitting area. Large and bright bathroom with good bath products. Short walk to the riverfront.
Genuine Hotels.com guest review
1 night trip with friends Sep 29, 2013
Hallie
US
3.0 / 5Good
"Downtown Convenience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Andaz is centrally located in downtown Napa making it easy to walk to most restaurants, shops, etc. The Andaz exudes a young, hip ambiance & staff is young and they try hard to satisfy but they are inexperienced and unorganized. Check in was mass confusion and one of my employees ended up getting my upgraded room. My bed was not comfortable and I had two bad nights of sleep. Also, It took 45 minutes to get my car down from valet. They did credit me the $45 per night parking fee but the wait was long.
Genuine Hotels.com guest review
3 night business trip Sep 23, 2013
Ralph A
US
5.0 / 5Outstanding
"A very pleasant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Exceptional customer service. Easy and convenient check in / out. Friendly, welcoming staff that were more than eager to guide us to their choices for wineries, restaurants, or even to find a band-aid.
Genuine Hotels.com guest review
1 night romance trip Sep 22, 2013
Jeff
US
5.0 / 5Outstanding
"Best hotel I've ever stayed in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing room, amazing service, amazing bed, etc... Very satisfied :)
Genuine Hotels.com guest review
3 night romance trip Sep 15, 2013
Carla
US
5.0 / 5Outstanding
"Napa getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I stayed at this hotel for 5 days for our honeymoon. This hotel was amazing. The staff was always friendly, and wiling to help with anything that we need. The hotel is centrally located in downtown Napa and in walking distance to many resturants, shops, and tasting rooms. The food at the hotel was also amazing. The hotel was very clean. I truely have a hard time saying anything bad about this hotel. An amazing experience had!
Genuine Expedia guest review
Other trip Sep 22, 2013
A Traveler
US
5.0 / 5Outstanding
"It deserves 6 out of 5!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic. So nice. From the rooms to the check in process to the free wine tasting in the afternoon to the nice patio on the roof. The location is fantastic too. Easy to get to any winery in the valley and we walked to dinner each night. I can't imagine a better experience at the hotel for our honeymoon.
Genuine Hotels.com guest review
3 night romance trip Sep 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Honeymoon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I booked the room for my son and daughter-in-law's honeymoon. They loved it. Service was great. The employees were very nice. The room was beautiful. The breakfast was the best. They were very happy with their stay. Thus, so was I!
Genuine Hotels.com guest review
1 night romance trip Aug 18, 2013
A Traveler
US
3.0 / 5Good
"Nice but noisy"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Very noisy air conditioner with a fan that kept going on and off. When we couldn't stand it any longer we opened the window, but we were on the street side and it was noisy. In the early am all the trucks were making deliveries and leaving their engines running.
Genuine Expedia guest review
Other trip Aug 15, 2013
Lolo
US
5.0 / 5Outstanding
"Vey nice hotel. Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed our stay very much. Great location. Staff very friendly. Small hotel with very nice rooms. Only a few blocks to all the to great food and drink locations. Once your done for the day with your wine tours park your car in the garage behind the hotel and enjoy the weather. Only a short walk.
Genuine Hotels.com guest review
2 night trip Jul 29, 2013
Greg
US
5.0 / 5Outstanding
"Amazing hotel in every way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hats off to the designer of this hotel, which is modern with a lots of old wood and charming details. Everything is right in this hotel, from the amazing two person stand alone tub, to the rainforest showerhead, great lighting and bathroom area and PERFECT bed--comfy with great linens AND great pillows. Rooms are a good size, common areas are wonderful, glass of wine upon arrival, juices/water always out in reception, nice bar area....truly an amazing hotel. it is in the newer, quaint area of Napa as well, with lots of new trendy restaurants within walking distance.
Genuine Hotels.com guest review
2 night trip with friends Jul 25, 2013
gina
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had seen reviews that the rooms could be noisy so when we spoke with the hotel they said we may want to call the day before to ask for a quiet room in the back and that is just what we did. Room was quiet! Really nice hotel but kind of strange that the bdrm/bath area of the suite was so nice and the front part (living area) was very uncomfortable and more like an inexpensive motel. Interesting c/i and c/o process, felt a bit unorganized upon c/o. Had to locate staff with an ipad in lobby and indicate we were checking out. Also we weren't offered or told about juice. CONSISTANCY is the key to success! Staff does try to be accomodating and a NICE property. Price was too high ($500 per room per nite) for what we received.
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel with great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed for two days at this hotel recently and it was a wonderful experience. Rooms were beautiful and large with a small sitting room and separate bath in the room. Nice fire place which can be useful in the evening as it does cool down in the evening. The breakfast was great just if you book the hotel with breakfast you need to let the staff know as they do not ask for it. When we checked out they wanted to charge us and after a friendly dialog with staff the charges were removed. The bar in the hotel is nice and some interesting offerings.
Genuine Expedia guest review
Other trip Jul 18, 2013
Paul
US
3.0 / 5Good
"okay location,but there are better locations ."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Bad ,was told breakfast will be served till 12 NOON,went to eat at 11.15,told rudely we close at 11 am,cannot serve,2 separate ladies ,same rude answer.The first room that was given had view of third rate hotel,then got a noisy room.
Genuine Expedia guest review
Other trip Jul 8, 2013
om
US
5.0 / 5Outstanding
"Trendy and luxury in Napa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I spent 3 nights in large loft. It was fantastic. We enjoyed the large bath tub and fireplace in the loft. Our room is at 3 rd level by the courtyard fire pit. It's nice to look at the fire pit at night, but if you are light sleeper you might be bothered by the noises from people talking. Overall, really nice hotel and location is within walking distance to most of restaurants in Napa. Will stay again.
Genuine Hotels.com guest review
3 night trip Jul 2, 2013
Vivian
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Service was great. Location excellent.
Genuine Hotels.com guest review
3 night trip Jun 21, 2013
A Traveler
US
5.0 / 5Outstanding
"in-town Napa hotel, close to restaurants"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice physical plant, young staff ready to please but not always well trained. Food service limited but many restaurants nearby. Black-out curtains didn't black out. Single pane windows allowed some sound in from 2nd floor terrace lounge. Lovely bathroom, good bed.
Genuine Expedia guest review
Other trip Jun 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place to stay in downtown Napa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great stay at Andez. The service was top notch and as good as any high end hotel where I have stayed. Great location provided a lot of restaurants and attraction in walking distance. Loved it.
Genuine Expedia guest review
Other trip Jun 17, 2013
Dean
US
5.0 / 5Outstanding
"Nice boutique in downtown Napa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice boutique hotel in downtown Napa. The only drawbacks are a very high price point similar to NYC, limited views from the rooms and no hot tub or spa on site. The outdoor terrace and fire pits are very nice.
Genuine Expedia guest review
Other trip Jun 8, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
At this price per night you would expect an outdoor pool and breakfast included.
Genuine Hotels.com guest review
1 night trip with friends Jun 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Great downtown napa hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent well-located small hotel in downtown Napa. Very comfortable rooms and great service.
Genuine Expedia guest review
Other trip Jun 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Our go to place while in Napa."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We've had the pleasure to stay at this Hotel numerous times. It's our go to place while we're in Napa. It's in the middle of town. easy walk to just about everywhere downtown. The staff was over the top friendly.Very cool patio with gas fire pits where we've met people from all over the world.
Genuine Expedia guest review
Other trip May 31, 2013
KIt
US
5.0 / 5Outstanding
"Excellent!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
awesome location, downtown napa is very walkable. loved having the non-alcoholic beverages complimentary, as this was handy between all the wine tasting.
Genuine Hotels.com guest review
1 night romance trip May 19, 2013
vivliberti
US
3.0 / 5Good
"Good overall, but needs cleaning and reduce noise"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Overall very good location and service, a but overpriced. Rooms are very nice, but a big issue is that the condensation unit for the AC is in the room and it is VERY LOUD. We had to turn it off to be able to sleep, other guests that we talked to had the same issue and when reported to the hotel, they said it is a common complain - would be good to fix. We stayed on the second floor, which for all inside rooms, open to the terrace, so no privacy at all, people can walk to your window. Many rooms face a wall, so ask about te view from your room. The decor is beautiful and a very appropriate theme for the area, however, the dining area needs deeper cleaning: removing spiderwebs from light fixtures, marks/food on the floors. I liked the location and the service.
Genuine Hotels.com guest review
1 night trip May 4, 2013
JFG
US
5.0 / 5Outstanding
"Wonderful experience at a beautiful property."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very impressed by this boutique hotel. Great room, great staff, super location. Felt welcomed the whole stay.
Genuine Expedia guest review
Other trip May 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Amazingly helpful staff, new comfortable rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Thanks for the help with our bicycle gear. Great good and service, you guys rocked it!
Genuine Expedia guest review
Other trip May 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel Ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Best ever hotel. Great people very polite . When I arrive I was checked in whit an iPad very quick
Genuine Expedia guest review
Other trip May 3, 2013
Carlosc
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
cool
Genuine Hotels.com guest review
3 night trip Apr 16, 2013
vania
US
5.0 / 5Outstanding
"Great hotel for a weekend getaway for couples."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and I had a weekend getaway in Napa recently. We stayed at Andaz for 2 nights. From the moment we arrived at the hotel, we felt the difference: we were personally welcomed welcomed with Mondavi Spellbound 2010 cab wine. Instead of approaching to reception desk, we were approached by a receptionist, who carried an iPad-like mobile device, and helped us checking into the hotel. Quick and easy, while we sit down sipping wine at the reception lobby. The room we had was bigger than the typical 3 or 4 star hotel rooms in San Francisco Bay Area. Beautiful decoration, comfortable bed, new style shower room. Non-alcohol drinks in the fridge and snacks were complimentary, nice little touch. My room was on the 2nd floor, right next to the big 2nd floor relaxing patio. The hotel location is perfect, at the stylish street, next to a great wine tasting bar John Anthony, cross street to a gallery. The first we were there, the weather was drizzling. The hotel provided complimentary umbrella at the lobby. I would highly recommend it to my friends.
Genuine Expedia guest review
Other trip Apr 6, 2013
JohnAtBay
US
5.0 / 5Outstanding
"Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was my first time in Napa and staying at Andaz. I had a very good time staying at this place. Service was excellent and every staff was very attentive and caring, cheerful, polite and professional and atmosphere was very welcoming and warm. I would certainly would stay at Andaz when I go back to Napa and also would recommend it to all my friends.
Genuine Hotels.com guest review
2 night trip Mar 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Love love loved it!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is the perfect balance of hip/casual/cozy yet fancy and first class. We loved the decor of the whole hotel, and our room was spacious and romantic. The bathroom was terrific with the big rainfall shower. Great location in downtown Napa. We loved our breakfast each morning with the breakfast package. Extremely happy with this hotel choice and we highly recommend it. Will definitely stay here again on our next trip to Napa. You won't be disappointed.
Genuine Hotels.com guest review
2 night trip Mar 26, 2013
Tracey
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly and accommodating! We loved our room with a fireplace and soaking tub. Definitely staying here on our next trip back!
Genuine Hotels.com guest review
Other trip Mar 20, 2013
L. Cliggott
US
4.0 / 5Excellent
"Cool Vibe."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really enjoyed our stay at the Andaz Hotel in Napa. The hotel has a very cool vibe..the design is a mix of modern farmer. The restaurant is wonderful. The staff is very friendly and accommodating. My only complaint was the noise..where our room was located there was a lot of street noise, as well as noisy guests coming through the hallways late. I would definitely stay there again and would recommend it to a friend.
Genuine Hotels.com guest review
Other trip Mar 20, 2013
Christina
US
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