Fairfield Inn & Suites by Marriott Dallas Plano/The Colony - The Colony

It was very nice. The maid left no shampoo or soap the first night but the desk clerk took care of us.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice place!

Genuine Hotels.com guest review

The 3 - 11 shift Ellen (?) was professional and very accommodating. She made me feel as if they appreciated my stay. I can't say that about the day shift desk people. They were nice enough but didn't have that over and beyond attitude. They advertised breakfast and both mornings it was awful. The upkeep was bad and sloppy. They stated hot scrambled […] eggs and the first morning there wasn't anything but gravy and no biscuits and nothing else but cold cereal. Second morning there were scrambled eggs however they were none the first time I went through and no bread, after I had finished my meal of cold cereal they put out the eggs and I tried them and they were rubber! Yuck! Read more

Genuine Hotels.com guest review

This has been one of my best experience with a hotel. The rooms are super clean, the area is good and there is really nothing I can complaint about. Highly recommend this place.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Comfortable room and convenient location to freeway access. Hotel let us check in extra early and was careful to keep sidewalks clear of ice during snow/ice storm. Unfortunately, we didn't get cleaning service our entire stay due to holiday. Also, the exercise room was a bit skimpy and had some equipment that didn't work.

Genuine Hotels.com guest review

The hotel and staff were perfect. Pillows were awful tho. Totally. Stay here but bring your pillows from home! But, the staff was wonderfully accommodating. My daughter and I checked in at 6:00 and my daughter spent the evening in the room. When my husband and I came in at 9:00 I realized that I had the wrong type of room. (husband is handicapped and […] can't lay on a bed, sofa is needed so he can sleep sitting up) The man at the desk changed our room with no problem even tho my daughter had already spent the evening in the first room. I thought that was VERY nice. Would definitely stay there again. I would just bring my own pillow! Read more

Genuine Expedia guest review

Loved the location. Rooms were a tad small, but we were merely crashing there and so that didn't matter. The ONLY thing that bugged me was the exhaust fan in the bathroom. It was SO loud! If you had the bathroom light on, the fan was on, and you could not carry on a conversation with the person in the bedroom - nor could you hear each other very well […] if both were standing the bedroom, unless the bathroom light was off. I would probably choose another place if available if only for that reason alone. And, forget about getting up in the middle of the night for nature calling and trying to stay asleep......too much noise. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was VERY small but clean and nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice, comfortable, clean and new hotel. Would stay there again. It would be nice to have a refrigerator in the room and have the ability to order in-room movies though.

Genuine Hotels.com guest review

No problems encountered---- everything was well! Great job at this location!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Was good. Hotel is centrally located. Easy to get to all places you need to travel to.

Genuine Hotels.com guest review

Not anything extra enough to pay more to stay here than other Fairfield hotels in the same area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Thought the hotel was nice. Modern decor and very clean. I reserved a king room with a pull out sofa because we had two adults and a child in our party. When we arrived at the hotel, we were given a king room with no sofa. I called the front desk and they quickly updated us to a suite that had the pull out sofa that we had reserved, which was nice, […] however, the "suite" was one of the smallest hotel rooms that I have ever rented in my life. You had to turn sideways to get around the bed and some of the other furniture! If I had paid the "suite" rate for this room, I would have been really unhappy. The location is fairly good, just a shirt 5 minute drive down the toll way access road to the shopping area on Preston Road. There is absolutely nothing right at the hotel though, so don't plan on walking for a quick meal or anything like that. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was very clean, staff was very friendly and always made a point to greet us. The room was wonderful! It was very clean and I really loved the big walk in bathroom! that was a plus for me. The hotel had everything I needed and was just down the road from shopping in Frisco. The price was the best I found around the area. I will defiantly be […] back to stay. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were upgraded to a Suite because our reserved King room was not ready. ( at no additional cost). Very nice surprise. Enjoyed our stay.

Genuine Expedia guest review

Hotel was very clean and well taken care of. Employees were professional and friendly. Excellant breakfast choices. Overall really nice enviroment. Would book another stay in the area.

Genuine Hotels.com guest review

We stay at the Fairfield every year about this time. This is our fifth stay. Overall we like the hotel. It is close to our family and shopping. It is easy to get to area attractions from there. Just a couple things I would change. The fan in the bathroom comes on when you turn on the light which is inconvenient in the middle of the night and you wake […] up your partner. The other thing was the sheets pulled off the mattress and lumped up. They need deep pocket sheets for the deep mattresses. Read more

Genuine Hotels.com guest review

Very nice place for a reasonable price. Will definitely stay there again the next time we're in the Dallas/Frisco/Colony area.

Genuine Hotels.com guest review

Room was cleaned daily. Loved the hotel location for my trip. Desk staff was very friendly and accomodating.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice experience. Front desk staff was friendly and helpful. Comfortable room. Good Breakfast. Would stay here again.

Genuine Expedia guest review

We were very happy with our stay and will stay there again if rates are still good. The front desk people were very nice and helpful.

Genuine Hotels.com guest review

Room was very clean and a great size. Bathroom was immaculate. The breakfast was a little lack-luster, but they had some good bacon-egg biscuits.

Genuine Hotels.com guest review

The hotel is new & everything was nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

While the layout of the suite was great for us and our tween, a few problems arose during our three-night stay. Our room key kept getting de-activated, and one of the desk clerks was downright surly when asked to reprogram it. Also, one night the power went out for several hours, and we would have been completely in the dark if it wasn't the glow of […] our laptop. When we called the desk to find out the status, again the desk clerk had a bad attitude. It was very unfortunate, because the hotel isn't inexpensive or close enough to the "upscale" Frisco shopping district and restaurants for people to want to return there just for the area. I don't know whether we will return. Read more

Genuine Expedia guest review

Everything was quite nice. We were staying to go to a convention being held in a hotel just down the street. We stayed at the Fairfield for 1/2 the price and it was everything we needed. Rooms clean, entire staff was friendly, nice courtyard area to relax in, great location. My only complaint - they charged $2.50 for a bottle of water!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very clean and big rooms.

Genuine Expedia guest review

We had a night alone without our kids and just got a room at this hotel. The hotel is pretty new and nice. When we walked into the room, we were shocked... The room is tiny... There is hardly any room to walk around without bumping into eachother.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Would definitely stay here again. Great service, breakfast was good and beds were very comfortable. Hotel was in new condition.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I have stayed at this hotel repeatedly; great location; very clean; nice rooms; excellent breakfast.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Although the locations was great for the business at hand, the room was extremely small, the breakfast not as good as others for the same money and the bed was like sleeping on a rock. Next time I will try to find another location.

Genuine Expedia guest review

Great location, easy to find and quick access from highway;close to the game and a very nice mall; solid continental breakfast with friendly staff; better than average exercise room with rack of free weights, 2 treadmills, bike and bench; clean outdoor pool but weather was too cold to swim; safe neighborhood with running paths/good sidewalks for a run […] right out of hotel front door; overall a great hotel experience Read more

Genuine Hotels.com guest review