"Close to family & shopping"
Overall we were very impressed by the friendly and very helpful staff. If you don't have a car they provide FREE transfer to Stonebriar Mall. Breakfast was plentiful and very filling. Just off the freeway so fairly easy to find if you have satellite navigation. We will stay there again for future family visits.Genuine Hotels.com guest review
Ideal para familias!Genuine Hotels.com guest review
"Great hotel and service"
10/06/14 COcrazyhouseof5 Thornton, Colorado
We stayed here over the weekend as we were in town for a softball tournament. Rooms were clean and updated, great water pressure in the shower, and friendly staff. They allowed us to use the breakfast area and kitchen for our team meals and even stored our extra food for us. Our team of 13 year olds were able to have study hall in the lounge area, and got a kick out of the waffles shaped liked the state of Texas. Thank you for your hospitality....if we are back in the DFW area, I would ls definitely stay here again!!
"Relatively new, very clean hotel"
08/13/14 Valerie Y Georgetown, Texas, United States
This hotel is relatively new. Everything was very clean and it gives a great impression immediately as you walk through the doors. The free breakfast is great. Good selection of things to choose from. The only negative I have is the coffee. It's a little too strong and bitter for my taste. I don't know what kind it is but it should be smoother and better tasting.
"Very Noise With Thin Walls"
07/30/14 dandkc Oregon City, Oregon
No sincere greeting when we arrived. We were treated as if we were interrupting the employee. Newer Hotel but ran down. High noise level with thin walls. Bedding was very thin, pillows and sheets were mis-matched and spottted with stains. Carpet not clean and air conditioner/heater had large broken and missing pieces. The odor in first room was that of something burning, while the heat was on. We moved to another room and again the same ill odor. No refrigerator or microwave in either room as in other Marriott hotels. Our stay was for seven nights. After the first two nights of excessive noise we checked around to see about getting to another hotel. Unfortunately all were booked. On checkout the desk employee was in the breakfast area and just reached for the key and left us with no exit greeting. The only friendly face and exchange we had was with the maintenance man who was busy through our stay.
"Great newer hotel "
07/12/14 Armymedic15 Texas
This Fairfield is great it's fairly new was very clean the front desk staff was very friendly and accommodating to any needs. My wife two kids and I was upgraded to a one bedroom suite which was nice to have the extra space because the rooms are a lil Small. The free breakfast had a good selection and was a nice treat to have in the morning. most definitely would recommend this hotel and I would stay there again.
"Convenient for wedding at events center"
07/01/14 Travelholicphile Midwest
I was a member of the wedding party and stayed at this hotel purely for location. I had an Extended King on the 4th floor which had a microwave and tiny fridge. I was pretty disappointed there was no bathtub but the shower was REALLY nice and large, you could fit about 4 people in it (no we did not try). The idiot staying in the next room brought his (non-service) dog and the hotel has a no pets policy unless it's a service animal. The thing was yowling while the idiot was attending a wedding/reception, and I had to wake up at 6:30am the following day for a 16 hour busy wedding day. I went down and spoke with the front desk and explained what was going on. They did offer to move me rooms but noted it would be downgraded. This was 9pm at night, I was ready to crash and had already laid out all my things for the next day. I declined but made it clear that I did expect some sort of comp. He said he'd leave a note for the manager in the morning. I'd like to emphasize he was polite, understanding, and apologetic. In the end, they did comp the room appropriately. I cannot say enough nice things about the manager (who was the director of sales - I cannot recall her name unfortunately) who was very apologetic and understanding. I didn't eat any food but had coffee and it was pretty darn good - this coming from a person who hates coffee. Pros: Location (for wedding) Comfortable bed GREAT coffee! Cons: No bathtub HOT TIP: If you have a car, make the 20 minute jaunt to Fat Cow in Lewisville for the best BBQ you will ever have in your life.
"Pefect Business Hotel if You can Get In."
06/08/14 Thomas P Broken Arrow, Oklahoma
I stay at this hotel more than a dozen times a year. It is located right off of 121 in The Colony (North West Plano). less than 10 minutes from Legacy Town Center and 5 minutes to Stone Briar mall (depending on light). The rooms are all new and the rates are great compared with the hotels around it. The rooms are always very clean and the facility is well laid out. The real highlight of this property is the staff. A lot of the staff is very young but EXTREMELY helpful, polite, and focused on providing a good stay. I could list several examples of them going above and beyond to make sure my stay was perfect. I would say everyone at the front desk is professional but two employees in particular stand out. When I see Miriam or Ray behind the desk I KNOW I am going to have a great stay. They are amazingly helpful and go out of their way to fix any problem or issue. The ONLY negative I have for this property is you better book at least a week in advance as I have never seen a hotel stay as booked as this one. It is always full.
"Good Hotel in Plano"
05/30/14 Jigar P
Very nice Hotel. Nice breakfast in morning and good room cleaning.. Most Important thing is Staff Behavior very good.. Location is not that much good. but some restaurants are near by.. Paid Market Place available in hotel where you can get some foods any time...Thank You..
"Perfect Business stay just outside Plano"
04/12/14 Jessie G
I stayed here for 5 days and it was a great spot for business travel being right outside of Plano, TX. Rooms were very clean and simple. They had great breakfast including self serve waffles, scrambled eggs, sausage, cereals etc. Rooms were quiet and ample parking. Nearby restaurants (not walking distance) just down the back roads. Take the back roads to get there otherwise you would be stuck jumping on the freeway to get back and forth and traffic can be a pain.
"A quick nights stay"
04/06/14 Nancy R Cedar Hills, Utah
I needed a quick nights stay and this was very reasonable and clean. The location is not the best, but there are restaurants close by. I was very comfortable in the room and had a good nights rest. Thank you.
"Limited Rooms with Bathtubs"
03/28/14 SurprisedTexan Plano, Texas
Place is nice and clean. Staff is friendly. As one person mentioned, the rooms are pretty small. Our room only had a shower and no bathtub. I checked with the front desk but they said only the wheelchair accessible rooms had tubs (?). Had it not been 11 PM at night I would have tried to work out a deal with the Res Inn across the parking lot. We will not return because no tub is a deal breaker but otherwise, seems like a nice place. I think it should be made more clear on the site or reservation about this -- this is my first encounter with this at a Marriott.
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