"Excellent Customer Service"
One of the best Hotels I've stayed in. The staff and customer service was one of a kind. You don't find that often. The free breakfast was amazing. The hostesses in the dining room were also amazing. Excellent customer service.Genuine Hotels.com guest review
"Shower no tub"
The only thing that was a surprise is that on the room description it stated that it was bathtub only but it was actually only a shower.Genuine Hotels.com guest review
Went to Aiken with my two sisters for an overnight getaway. We lived in Aiken back in the late 70's. The town has grown but still a very quaint town. The hotel was perfect for the night. Very clean and the staff very friendly. Website said there was a heated indoor pool but that was an error on the website. Hotel is within a few minutes of everything. […] Would definately stay again. Read moreGenuine Hotels.com guest review
I was in Aiken for a wedding. My room was wonderfully comfortable. My room was ready early and i was allowed to check in. Friendly service, all the ammenities i needed and close and convenient to everything i needed.Genuine Hotels.com guest review
the hotel was everything that I needed it to be. Clean rooms and friendly service so I was content. I wanted a clean and comfortable place to stay while in Augusta but didn't want to spend $250 a night. The drive to Augusta wasn't too bad and I'm happy with my decision.Genuine Hotels.com guest review
"almost perfect. beds way too hard."
Very good location. Very clean. The staff was excellent and very helpful. The beds were way too hard for me. Even with the comfort dial adjusted. Stayed at a hilton garden inn the previous night in savannah and the comfort of the beds was night and day different.Genuine Hotels.com guest review
I enjoyed my stay here very much. It was close to my event and was very nice hotel. I thought the bed was more stiff than I would prefer but my wife seemed to enjoy it. The amenities here were good as well. Definitely a great place to stay.Genuine Hotels.com guest review
Very nice hotel and comfort rooms . Breakfast and staff is excellent . It is worth the extra sub charge. .Genuine Expedia guest review
Loved it they even have a pool guyGenuine Hotels.com guest review
"Very friendly staff"
We were in town for the funeral of our father. The staff made us welcome and were very helpfulGenuine Expedia guest review
It was a great stay. Everyone was very accommodating and helpful.Genuine Expedia guest review
My first room was right next to a very loud elevator. I talked to the front desk clerk and she immediately changed my room with an upgrade. Service was great. I was stay there again and I would recommend anyone the Hilton Hotel.Genuine Hotels.com guest review
"Great quality and courteous employees"
Hotel was in excellent condition and extremely clean. All employees we came across were exceptionally courteous. I would defininitely recomment this hotel to anyone.Genuine Hotels.com guest review
Room temp would get too cold or too hot- The girl in AM was bothered we asked for coffee- none was made- For 130. Night pitiful wouldn't go backGenuine Hotels.com guest review
The elevator was my neighbor. I asked for a different room and was told I took the last available room. Noise was a factor until 1:00 am.Genuine Hotels.com guest review
"Won't stay again!"
We were very happy when we got to the hotel, it was clean and looked nice and checking in was good. At the desk we were told how to adjust the beds which takes 10-15 minutes to complete. We unloaded our things and tried the beds. We adjusted them and left to spend the evening with family. When we got back after midnight we were both tired and tried […] the beds and nothing had changed. We waited for them to adjust again with no luck. Our mistake was not telling someone right then and there. We finally got to sleep and the room either got to cold or to hot all night long. The temp would fall 3 degrees below our setting then raise 3 degrees above. We just did not have the energy to change rooms in the middle of the night because of travel. When we checked out from a horrible sleep we told the desk what had happened and we were told since we booked through Hotels.com (which they kept calling Expedia) that she might not be able to do anything but she would contact us in the next day or so. We finally contacted the hotel ourselves and were told rather rudely that they were not willing to figure out anything for us and that we should have just changed room even though we were exhausted. People make mistakes and to us it is how they are fixed and this Hilton falls under our " Never Stay in Again" list of hotels. Read moreGenuine Hotels.com guest review
Arrived at hotel and was greeted by friendly hotel staff. No complaints.Genuine Expedia guest review
Excellent Hotel, clean rooms and comfortable beds and very pleasant staff. Highly recommend the place.Genuine Hotels.com guest review
"Looking at area for retirement"
Very nice hotel, kept up beautifully, looked brand new but found out it is 5 years old. Elise at the desk was so personable and fun. Too bad we didn't fall in love with Aiken, so now we are still on the hunt for a city/state to retire in.Genuine Hotels.com guest review
We were very happy with all aspects pertaining to our stay at the Aiken Hilton Garden Inn. It was clean, comfortable, and in a safe area -- all at a fair price. Thank you.Genuine Hotels.com guest review
"Easy-going on East Gate."
My husband and I were in Aiken for only one night. We had tried a less expensive hotel in the past and were very dissatisfied. We were thrilled with our decision this time to stay here. I believe that one's "home" on the road should be as nice or nicer that one's own home and these accommodations fit the bill. We enjoyed the bar, restaurant, and pool […] during our stay. Don't walk past the complimentary lemonade and cookies on your way to the elevator! Yum! Read moreGenuine Expedia guest review
No hot breakfastGenuine Hotels.com guest review
"Not 42 inch tv"
The description, I believe, said 42" and it was a 32".Genuine Hotels.com guest review
"Friendly Staff & Comfortable Room"
The friendly staff made my stay very comfortable at this hotel. Room was large, very clean and comfortable, with the exception of the mattresses. Located close to restaurants and about 10-15 minutes from downtown. Would stay again!Genuine Hotels.com guest review
We really liked the availability of food & drinks in the refrigerated case in the little shop just to the left of the check-in area.Genuine Hotels.com guest review
I enjoyed every moment of this hotel. I especially loved the glass shower. The staff was courteous and friendly. It was also an ideal location because everything was in close distance. I will definitely stay again.Genuine Expedia guest review
"3 day stay"
We had stopped at a couple of other hotels on our house hunting trip from Virginia. Hilton Garden Inn in Aiken SC was by far superior. The staff were excellent - responsive, friendly, and helpful regarding the area and other requirements. I'm a light sleeper. Our room was very quiet.Genuine Hotels.com guest review
"Likely the best you would find in Aiken"
Nice hotel experience. Breakfast was available for a charge but coffee was free throughout the dayGenuine Expedia guest review
"good location and nice room"
hotel was in a good location. the room was nice and large. hotel looks to be fairly new. it was clean. but there was some noise from rooms above. and there was no room cleaning between night 1 and night 2. overall very satisfied.Genuine Hotels.com guest review
Warning: breakfast is NOT complimentary. For around 10 bucks you can order the "hot plate" menu which includes pancakes, french toast, eggs, etc. For 5 bucks, you can purchase the "cold bar" menu buffet which includes muffins, fruit, yogurt, milk and cereal all you can eat. While the food was good, I was expecting the breakfast to be complimentary, […] especially for the price you pay for the room. PLEASE be warned, breakfast is NOT complimentary. Read moreGenuine Hotels.com guest review
Best hotel bed I have had in years................................................................Genuine Expedia guest review
It was perfect for us-close to our friends and your staff was A+Genuine Hotels.com guest review
Hotel was for the most part clean. Comfortable bed and pillows (wanted to steal one of them!) Unfortunately you could hear everything going on in the hallway, which was due, I'm sure, to the gaping 3/4 inch opening at the bottom of the door. Even keeping the bathroom door open at night couldn't block the light from the bottom of the door because of […] the mirrored closet door that reflected the light throughout the room. Would I stay there again? Yes Read moreGenuine Hotels.com guest review
Everything was lovely. The gym was useful and a washer and dryer was available. The room was nice and clean and overlooked the pool. The pool was kept nice and was facing the woods so it felt privite. We we not in the room much during the day and got back late at night ready for a good nights rest. The bed was so comfortable and then it would kick in, […] the air conditioner. It started with the usual hum only to get louder and louder. I could tolerate that but then the outside panel would rattle and really take it up a notch. There was no way to sleep except turn it off then it would get to hot to sleep. I told them every night. Apparently they could not fix it. I did not sleep good for the four night stay. Read moreGenuine Hotels.com guest review
"Not Much Sleep"
The beds seem to be old and were very uncomfortable. They were adjustable but the dial only seemed to allow firm. They were like sleeping on the floor (with carpet). There was a very good hot tub, which we enjoyed.Genuine Expedia guest review
"Near everything we needed"
The best part at the Aiken location was Carol at the desk. She was wonderful and so helpful. She made the stay exceptional rather than ordinary.Genuine Hotels.com guest review
"Nice facility - disorganized staff and services"
Our room wasn't cleaned the 2nd day - had to insist at 5 PM that the give us clean towels. We couldn't let them clean the room because we had to shower and get ready for dinner. The staff seemed to be clueless. NO ONE explained that my name and room # was how I could use the computers in the business room. It was freezing cold in the room. The printer […] was out of ink. When I asked for help - the staff person was knowledgeable but had a baseball hat on and I would never have known he was an employee. At the front desk the employees spent more time talking to each other than greeting us or helping us. I wouldn't recommend this hotel. Read moreGenuine Hotels.com guest review
"Aiken Hilton Garden suites review"
A beautiful room, well furnished for business and reading. Very comfortable bed; The only complaint we had was that the food service staff in the kitchen was not prepared for a crowd of 10-12 people. Once the food came , it was good and reasonable priced, but it was a long time in coming. DRGenuine Expedia guest review
"Hilton Garden Inn - horse show weekend"
We stayed here while competing at a horse show. Aiken is cute - would drive from horse park, through Aiken and grab dinner in the town, and then headed out to the hotel. Hotel is next to movie theatre and an ice cream shop which was popular with the team! We did not buy a package that included breakfast , but someone who did eat there said that the […] breakfast items were inexpensive. There is coffee in the room and a refrigerator. We would pass by Dunkin Donuts, McDonalds. etc on the way to horse park so everything was convenient. Read moreGenuine Hotels.com guest review
宿泊は２月初旬。玄関ロビーはレストランと一体化しています。暖炉が設けられており、そこに大きなパネルがかかっています。「Fireflies at dusk(夕暮れの火垂る)」と題がついていて、印象的でした。アウトドアプールとジャグジーがありました。さすがに冷たかったですが、夏なら最高ですね。玄関ロビーの右側は、仕事の打ち合わせにも使えます。Genuine Expedia guest review
"Gutes Hotel für Geschäftsreisende"
Die Lage des Hotels ist OK. In Aiken kann man nicht wirklich viel machen. Daher eher was für Geschäftsreisende.Genuine Expedia guest review
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