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The Hilton Garden Inn Gatlinburg is located in Sugarlands Visitor Center Great Smoky, Gatlinburg, Tennessee, United States of America
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rates displayed are for single or double occupancy per room per night based on the number of adults requested. Please note that extra people, children, rollaway beds and incidentals may be subject to additional charges at check-in.
Rates are subject to availability and may exclude additional taxes and charges imposed by the hotel. Some rates may require special identification.
Two miles south of Gatlinburg, Tennessee off U.S. Highway 441 is Sugarlands Visitor Center within Great Smoky Mountains National Park. Visitors will find a gift shop, backcountry permit station, sundries, and restrooms on site. Rangers offer seasonal programs and visitors are admitted for free to a 20-minute film about the park, as well as to extensive natural history exhibits.see all hotels in Gatlinburg
"Excellent customer service"
Our stay in Gatlinburg was wonderful. The hotel, like all of the Hilton Gardens was beautiful, fres and clean. The staff was friendly and helpful. A non-smoking room was really smoke free. The hotel was off the busy main road but, was in walking distance to all the attractions. A work out room with free weights is an added bonus. We would stay agai […] n. Read moreGenuine Hotels.com guest review
"Beautiful facility, convenient location"
The first room we were placed in, the beds were rock hard (supposedly adjustable but didn't work) and the tv remote didnt work. They were out of roll a way beds and the replacement remote was also defunct. They made up for the inconvenience the next day be moving us to a different room. Great job!Genuine Hotels.com guest review
Walking distance to attractions staff very friendly rooms are spacious and clean would stay here againGenuine Hotels.com guest review
Close to sights and a great barbecue restaurant. We walked at night to destinations and felt safe. Breakfast in hotel was absolutely great. Cookies at front desk everyday and an inviting huge fireplace in lobby. Staff was extremely friendly and helpful.Genuine Hotels.com guest review
The clerk who checked us in after our 10 hr drive seemed to be bothered by having to do his job.Genuine Hotels.com guest review
"good location for downtown area"
our stay was very nice and i will try to stay there again when I am in the area. the room was very clean and the personel friendlyGenuine Hotels.com guest review
"Security lacking at Gatliburg Hilton Garden Inn"
The lock on our room did not work properly, we had to call the front desk on 2 different days, as the door would not lock. So security was a big concern for us. Adjustment dials on our mattress did not work either. We also had difficulty getting the room to a comfortable temperature, either freezing cold or too warm. Expensive stay for the overall quality […] of the facility. The staff was extremely nice, especially Alton. Read moreGenuine Hotels.com guest review
"Great location to everything"
The hotel was very clean and the staff went out of their way to make your stay a pleasant one. Good size room and comfortable beds. Just wish they had a fan in the bathroom. Close to everything of interest. Maybe just a little pricey but worth it compared to some of the other hotels i have stayed at. Would definitely stay there again. See you next […] year!! Read moreGenuine Hotels.com guest review
Rooms were clean; service was what was expected; breakfast was good; food and drinks in the evening were higher than expected but reasonable for the area; and it was located near all the events we were interested in on this trip.Genuine Hotels.com guest review
Had a weekend with no work, no kids, and no wife, just to relax and do my own thing. Room was super clean, hotel is walking distance to anything you need. or you could just stay there and enjoy the quiet. Staff was very nice. Have stayed before and will stay again.Genuine Hotels.com guest review
Hotel is very nice. We have stayed there for the last two time in gattlinburg. Perfect location and their room service (food) was excellent.Genuine Hotels.com guest review
"Excellent hotel 1block off Gatlinburg main strip"
The hotel was excellent in every way. I have no complaints and cannot think of anything they could do better. Staff was courteous and helpful. Guest areas were immaculately clean. Accommodations were comfortable. Hotel was just one. Lock off the main Gatlinburg strip so everything was within walking distance and there was no need to pay for parking. […] I highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Very clean, swanky, and fantastic location!"
Everything was very clean and up-to-date. My wife and I are excessively stringent on cleanliness standards, and this hotel succeeded in meeting those standards without any issues. Free parking for hotel guests. Walking distance to everything in Gatlinburg, and literally a minute drive from the Smokey Mountain National Park. The mattress is memory foam […] and provides for a very comfortable night of sleep. Nice pool and hot tub, with a great outdoor common patio area with fire pit. I would highly recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
"Good location, friendly staff, and good condition."
Good hotel, perfect location for me. Off the main strip but well within walking distance. They have signs in the back parking area that show the way through the parking structure how to get to the 'Parkway'. All staff was friendly. Hotel was clean and newer. Room was very nice. I had a view of the creek across the street and mountains. Exactly what […] I was looking for...the only thing I was not sure about was the adjustable mattress. While I have no idea if I noticed any difference when adjusting...to me it really didn't affect me at all. I still slept fine. Most hotel beds and pillows I encounter are only ok...so same for this place. Next time I might select a non-adjustable bed, but figure the best rooms have the 'nice' adjustable beds. If I come back to Gatlinburg I will stay here again. Read moreGenuine Hotels.com guest review
They know bed was broken and still put us in the room. The bed was like sleep on table top. The next day both our backs hurt. It was very disapionted.Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
It was very pleasant. Thank youGenuine Hotels.com guest review
comfortable room, somewhat small thoughGenuine Hotels.com guest review
Perfection....close to Ole Smoky Moonshine & the Donut Friar, all you need to know about staying in Hillbilly VegasGenuine Hotels.com guest review
"sleepless in gatlinburg"
The hotel was very nice and well kept. It was very clean and in a good location. the staff was very friendly and helpful. The only complaint I have is the sleep number beds were highly uncomfortable. I hardly slept the whole time we were there.Genuine Hotels.com guest review
Location was perfect for walking and not needing a car the whole stay. Wish the hotel allowed movie rentals in room for late at night.Genuine Hotels.com guest review
The Hilton Garden Inn was very nice. It was very beautiful and relaxing, and all the staff was very nice. We arrived before check in but they still gave us our parking pass and held our bags for us. As for location, it was perfect. It's on the back road away from all the commotion but its only a five minute walk to the middle of everything. We loved […] our stay and will be staying there again! Read moreGenuine Hotels.com guest review
"The hotel HILTON GARDEN INN GATLINBURG"
Hotel was clean,staff was very helpful and friendly. Close to the center of town.Genuine Hotels.com guest review
"Don't look any farther"
Stayed 2 nights over Presidents Day weekend. Great hotel! Very clean and friendly staff. Jerry from guest services went above and beyond by building a tent in the room for my 7 year old when the hotel was out of roll wawy beds! Perfect location with modern amenities. 5 stars!!Genuine Hotels.com guest review
"Excellent hotel for Gatlinburg"
We have stayed here the last two years and will continue to stay here. Very modern hotel, very clean, and friendly staff. Convenient to downtown, and great parking. Would definitely recommend this hotel to anyone.Genuine Hotels.com guest review
Only thing that could be improved are the beds. Im used to a soft fluffy one and these were a bit firm for me! Otherwise, its super nice!Genuine Hotels.com guest review
"Hilton Garden Inn, Gatlinburg - Great Stay!"
The hotel was very nice and very clean. Service was very polite and helpful. Close enough to walk to the main strip of Gatlinburg. The only thing I would have changed was that our room's window was directly behind the roof and skylight over the front lobby. So you could see nothing but the blue metal roof and bright fluorescent lights. We had to close […] the curtains tight after dark to keep the bright light out, but other than that, not a single complaint. After all, we got a great deal on the room online, so at the price we paid, how could I complain? =) Overall, very pleased. Read moreGenuine Hotels.com guest review
Me and my fiance just went for one day but the hotel was beautiful I really enjoyed the hot tub outside looking over the river. Downtown Gatlinburg we were in and out very easily. I hope to stay again!Genuine Hotels.com guest review
"It is up to you.."
We stayed for 4 nights and the only problem we had with the hotel was one of the doors to one of the rooms we stayed wouldn't stay locked. We requested assistance several times it would lock then the next time you went to leave the door was unlocked and wouldn't lock.... The front desk did comp our stay for that room which was appreciated. The hotel […] was nice, we met with several employees bartender, one of the cooks, and maintenance they were all great people. This hotel is in a great location and the rooms with a balcony are nice because you can hear the water(creek/river) which is across the street. FYI the bar does offer happy hour also. Read moreGenuine Hotels.com guest review
"our stay before Christmas"
It was one of the most awesome time spent in a while . Whole family was with me and my wife and plan to do the same next year . The only thing the Hilton did not provide was the snow .Genuine Hotels.com guest review
"Hilton garden inn. Gatlinburg tn"
Hotel IS VERY NICE!!! everything is new in hotel! Only downfall is the beds are very uncomfortable. Other than that the hotel is awesome! Very nice hot tub very nice fire pit. Has a very nice bar area in lobbyGenuine Hotels.com guest review
"The Hilton Garden Inn was great!"
Very professional and friendly staff, excellent service, nice up-to-date decor and furniture, great breakfast buffet, beautiful holiday decorations, spacious and comfortable rooms, huge bathroom, and perfect location- walking distance to all the sites in Gatlinburg! Jared, the maintenance guy, also provided excellent service by bringing us an extra […] bed while overhearing us talking about it in the elevator. He was awesome! Read moreGenuine Hotels.com guest review
"Great location, walking distance to every area."
I will visit it again. I loved the room.Genuine Hotels.com guest review
staff was very friendly. we never saw one that did not ask us if we needed anything or were we enjoying our stay. the waitress in the dining room was exceptionally courteous and giving us directions on how to go to Asheville, etc.Genuine Hotels.com guest review
The hotel is located close to all the must-see stops in Gatlinburg. The location was nice, and the hotel was very clean and the staff friendly.Genuine Hotels.com guest review
Loved our stay. The staff is friendly and helpful. The rooms are spacious and clean.The breakfast buffet was awesome. It is our new place to stay everytime we come to Gatlinburg!!!!!Genuine Hotels.com guest review
Love this place, its newer and clean! Home away from home! we eat breakfast there and the people that work that area are awesome. Love norma our waitress too cool! Its our second time at this hotel and I have no desire to stay anywhere else!Genuine Hotels.com guest review
"Fantastic! Close to where we wanted to be!"
This was by far the best night my new hubby and I spent on our honeymoon, we booked at the last minute, and still got a room with a fireplace, and a little bit of a mountain view. Not to mention how fast the checking in and out was, we didn't have a lot of time our last day so their speedy checkout was amazing! Their location was perfect for being right […] in the area we wanted to walk around and shop! Definitely have to say if we are through Gatlinburg again and needing a hotel this will be our top pick! Read moreGenuine Hotels.com guest review
"Hilton Garden Inn - Quiet, Clean and Convenient"
Enjoyed our stay at this new Hilton Garden Inn. The room was nicely designed and included a gas log fireplace. The staff were very friendly and made great suggestions of places we wanted to visit on our first visit to Gatlinburg. The breakfast was amazing. The hotel location by the river was very quiet but was within walking distance to everything downtown. […] We would definitely stay there again and would recommend it to our friends and family. Read moreGenuine Hotels.com guest review
"Hilton Garden Inn in Gatlinburg, TN."
The quality of hotel, for the money we paid, did not meet our expectations. The hotel staff was very friendly and food was very nice.Genuine Hotels.com guest review
"HGI in Gatlinburg TN"
The hotel was very nice. Gatlinburg is a beautiful place with alot to do. The hotel was within walking distance to most everything. We didn't move our car except for the day we rode into the mountains. We'll definitely go back.Genuine Hotels.com guest review
"Hilton Garden Inn is Gatlinburg's best!"
We were rather upset with ourselves after having stayed only one night in this beautiful new property. See, we had rented a luxury cabin (for 4 nights after our stay here) so our one evening at the Hilton Garden Inn just wasn't enough. Truly, we were left wishing we had booked our entire stay right here! The room was tasteful, perfectly decorated and […] the electric fireplace was such a nice touch. The front desk staff were nice, helpful and very professional. And, we had a great time chatting with the restaurant bartender/servers; each employee seemed to take great pride in not just her/his job but in the hotel's concept...keeping our planet GREEN. We look forward to staying again...very soon! Read moreGenuine Hotels.com guest review
"Place to stay in Gaitlinburg- Pigeon Forge TN"
Pleasant courteous problem-solving staff, wonderful whirlpool, tasty and ample breakfast, convenient business center, free wifi ...satisfying suite. I had a great birthday weekend.Genuine Hotels.com guest review
Very nice placeGenuine Hotels.com guest review
"Beautiful, Clean, and Convenient!"
Top quality...loved it!Genuine Hotels.com guest review
"Light and Airy Lobby, friendly staff!!"
Arrived to a beautiful and cheerful lobby with friendly staff. Our room was well appointed with a comfortable bed that could be adjusted from firm to soft. Nice quiet location. Enjoyed the relaxing "Happy Hour" after a busy day touring Gatlinburg. The breakfast buffett was cooked to order, we would definitely stay again!!Genuine Hotels.com guest review
Convenient, Once you are parked all you need to do is walk. Almost everything is in walking distance. Staff is helpful and friendlyGenuine Hotels.com guest review
"Good location - new hotel"
Check in was easy. Location was easy walking distance to Ober Gatlinburg, but on one end of the strip. Easy access (1/2 mile) to the Great Smoky Mountain National Park. Clean, small room. Bed was not extremely comfortable, but definitely adequate. Friendly service staff. Overall a great stay.Genuine Hotels.com guest review
"Wonderful and a Pleasure to stay in"
Wonderful hotel that provide a lot of pleasure through comfortable beds and clean environment while it alloweds all fun around the area surrounding itGenuine Hotels.com guest review
"hilton garden inn in gatlinburg"
this hotel was very clean. the staff was very helpful go get us an extra room for friends who decided to come meet us for the weekend. the beds took a little to get used to but very comfortable. We thought the room was a bit pricey. We have stayed at other less expensive hotels that were just as nice and clean that included breakfast.Genuine Hotels.com guest review
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