The rooms were pleasant; however, the pillows were not to my liking. My husband liked his!Genuine Expedia guest review
"very convenient area"
No problems great stayGenuine Hotels.com guest review
"Things were a little dirty"
The price is great, the room is comfortable but this time the bathroom was really dirty on the wall behind the door and behind the door and the waffle maker was absolutely gross. you could not use it because it was so dirty. Little complaints but they need to step it up a bit.Genuine Hotels.com guest review
"nice place, friendly service"
NiceGenuine Hotels.com guest review
"OK Hotel in Bend, OR"
The first and only staff I met were very nice and competent. The room was ok - the information regarding TV shows were in some cases 2 years out of date. I found two small bugs in the room - ceiling and fell out of pillow. I credited this too Eastern Oregon. There were two of us in a double queen room and yet the shampoo soap was left for only one person. […] In side the room was a map on how to get out in case of fire. But where to find the ice machine or vending machines were not. After searching the ice machine was found without any drinks around. Going down to the first floor a vending machine was found for food only and there was only one item in it. Also, on the floor we were on in front of the elevator was the maid cart room left open with trash and laundry bags filling the place. Keeping that door closed would have been nice. It seemed that the hotel was just keeping it open maybe it's for sale - the impression you get. Read moreGenuine Expedia guest review
Everything was very nice. The staff couldn't have been more helpful or friendly. Room was clean and orderly. Breakfast was more than adequate. We enjoyed our short stay.Genuine Hotels.com guest review
"Stay in Bend, Or"
This is my fourth time staying there and I have received nothing but excellent service. Not fancy just basic good service. All I need as a business traveler.Genuine Expedia guest review
"Great hotel for the price."
We were coming to Bend for the weekend on a last minute getaway, found this hotel by a recommendation of a friend. The price is very convenient and the room is a great place to stay.Genuine Expedia guest review
"very good value"
Room was very clean. Beds great, thick towels and good linen. Very good value. Will stay at Sugarloaf againGenuine Hotels.com guest review
Nice facility.................... Would stay againGenuine Hotels.com guest review
nice; clean; quiet. just right for our needs. pleasantly surprisedGenuine Expedia guest review
I liked everything about the hotel except that there was no realistic TV guide available and all the buttons on the remote had been rubbed off so there was no way of knowing just what to do. Other than that, it was fine.Genuine Hotels.com guest review
Nice quiet room. The Heater-AC unit was very efficient and most importantly, QUIET.Genuine Expedia guest review
"North End of Bend"
This place was clean and roomy, sparsely decorated. Located far enough away from downtown to be quiet but close enough to be convenient.Genuine Expedia guest review
"Nice hotel,convenient location"
Totally happy with our recent stay at The Sugarloaf Mt. Inn. Rooms were spacious and clean. Desk staff were very helpfull. The only detraction was the heater was a little noisy, but we were able to compensate for that. Would definately stay againGenuine Expedia guest review
"Close to skiing"
Good location for downtown and skiing.Genuine Hotels.com guest review
"Good hotel for the price"
The location was great for what we were doing. The clerk was very friendly and very nice to deal with.Genuine Expedia guest review
"Clean & Comfortable"
The motel doesn't look like much from the road: slightly aged, but well cared for, tucked behind a gas station/market. Inside, however, it is very well put together for a "cheap" motel. Although in the lobby and rooms, the furnishings are simple and apparently inexpensive, it is VERY clean, and very comfortable. When entering our room for the first […] time, the overwhelming smell was "clean fresh linen". Beds are comfortable, and linens are well-chosen for the area: a top sheet, a down(ish) comforter, with a sheet on top, dressed with what looked like a table runner at the foot of the bed. No cheap polyester "what the heck is on this" bedspread. Plenty of pillows. Fridge, microwave and coffeemaker in the room, along with fundamental bath amenities. Continental breakfast was nothing special, but hey, you get a free continental breakfast with a room for this price, so that's a deal right there. My biggest issue was a little bit of noise now and then, as our room was right by the stairs, along with some occasional street noise from the little mini-mart which our room was also nearby. Heat/cooling system is older, but does the job once you get the setting dialed in. Read moreGenuine Expedia guest review
"I chose this motel for 3 reasons..."
1) It was inexpensive. I was happy with the price. 2) Reviews said it was clean. The room was clean when I arrived. The cleaning staff came 3 or 4 times during the 8 days I was there. I had to pickup towels and toilet paper at the front desk when they didn't show up. An old pair of jeans sat in a heap.at the top off the stairwell for 4 days until after […] my second request that they be removed. 3) The Expedia motel description said they had HIGH SPEED wireless internet. That was not true. They had wireless internet, but I ran multiple speed tests throughout the week and most of the time speeds averaged 25kbps. That is not high speed. Forget YouTube. Forget Netflix. Forget anything with any audio our video. It would not work. I mentioned this to the front desk but it was not resolved. On a better note, the front desk personnel were friendly and tried to help. The breakfast was adequate. They were flexible when I was snowed in during the recent snow storm. Read moreGenuine Expedia guest review
"great for the price."
The rooms were comfortable and the staff was friendly. The breakfast was pretty good...would have liked fresh fruit.Genuine Expedia guest review
"Clean, Comfortable, Quiet, Great Value!"
The staff was courteous and went out of there way to help me. The bed was very comfortable and the room was beautiful. After reading some of the reviews on this hotel, I was a little concerned but I went on faith and was pleasantly surprised. I will stay here again next trip.Genuine Hotels.com guest review
"Overall good hotel."
For the price was OK! Good location and great staff!Genuine Expedia guest review
SuperGenuine Expedia guest review
The service was fine. The room was clean. However, the elevator was in need of repair. It worked, but literally took a full 2 minutes for the doors to close. I did not feel comfortable riding in it and chose to take the stairs up and down to our 3rd floor room. The wi-fi was spotty and random at best. It continuously dropped out and was basically not […] usable. Read moreGenuine Hotels.com guest review
"Comfy and convenient"
Stayed here one night with another couple on our way to Bachelor for a ski weekend (Decided to head down a day early and our other accomodations' reservations started the next night). Check-in was easy, rates were great, staff were friendly, beds were comfy, breakfast met our needs and the location was perfect. We will stay here again - I'm sure!Genuine Expedia guest review
Nice Hotel, good price.Genuine Expedia guest review
The hotel staff were great! Very friendly. I arrived late and they had my paperwork waiting for me. I was into my room within 5 min of arrival. The rooms were not spectacular but they were very clean and comfortable. I slept great and took advantage of the breakfast in the morning that did include biscuits and gravy, and waffles. Overall I will definitely […] come back to this motel especially for the price and what all you get. Read moreGenuine Expedia guest review
"Nice hotel, decent continental breakfast"
The hotel was nice except the sink kept backing up and leaving nasty brown debris in the sink. When we returned, the sink has filed up again and had gross stuff floating. Other than that, the beds were nice, the lobby is great, and the free breakfast was good!Genuine Expedia guest review
Nice and clean place to stay for your business tripGenuine Hotels.com guest review
Nice, clean, inexpensive hotel. Have stayed here probably 4 times - this time there were outlets and lights that did not work in our room. Other times we had no issues. Would still stay here again as we travel through the area.Genuine Hotels.com guest review
Perfect for a less expensive hotelGenuine Hotels.com guest review
"decent room for price. very clean."
unfriendly front desk. said she was tired. not my problem.Genuine Expedia guest review
I was very satisfied with this hotel and would recommend it to friends and stay again. The breakfast was surprisingly adequate. The only downside is that we had to drive to downtown, but it was not far.Genuine Hotels.com guest review
"good room-good breakfast-good people"
all was very good. breakfast was nice, with waffles, cereal, fruit, toast & bagels, coffee & orange juice. People working their were all nice and helpful. room was very clean and comfortable .I recommend.Genuine Hotels.com guest review
"Better than expected"
We stayed here for one night as a stopover. It is better than I expected for a motel. Check-in is fast and efficient. Room is clean and comfortable. Would prefer the lights in the bathroom to be brighter. My room is on the ground floor and our car is parked just outside the room so it is super convenient. The breakfast is good for motel standard. Overall […] we are happy with our stay. Read moreGenuine Hotels.com guest review
"Nice affordable room, comfortable beds"
The room was clean, had a fridge & microwave, & the beds were very comfortable. I've paid alot more for alot less. I'd definitely stay here again.Genuine Expedia guest review
"Love this place!"
I stayed here last fall and was really impressed so tried it again this winter. Usually we stay at "name" motels, but quality can be really inconsistent. I gave Sugarloaf a try and I'm so glad I did! Clean rooms, comfy beds, really nice lobby breakfast with waffles and biscuits with sausage gravy, eggs,the works! Very happy with this place. It's our […] new destination for Bend, OR! Read moreGenuine Expedia guest review
"a couple days in oregon"
I travelled to Bend Oregon on business for a few days. While the Sugarloaf is not a 5 star hotel by any means, it is a nice place to stay. The rooms were clean, decently sized, and decently comfortable. It is located near plenty of resteraunts, other stores, only 5-10minutes drive from downtown Bend and 15 minutes from the Airport in Redmond. The only […] things I could complain about was minor and typical of hotels under $200 a night; the walls were a tad thin so you could still hear sme of the doors when they were slammed and occasionally could still here large diesel trucks idling in the parking lot. I plan on staying here the next time I am in the area. Read moreGenuine Hotels.com guest review
"Great for the price"
It's more than what you'd expect for the price. The breakfast spread was better than the normal chain hotel spread. The customer service was great as we'll. We'd stay here again in a heartbeat.Genuine Hotels.com guest review
"Great for a 1-2 day overnight stay."
As stated in a previous review, the room did have an odor. (Someone described it as a homeless man odor-whatever that is.) Luckily, I had scented tea lights on me - which took care of the odor. The bed was comfortable enough. And the room, on the back side of building was quiet. The only disturbance was the heater. The continental breakfast was one […] of the reasons we chose this motel. It was not very good. The food choices were slim...full of carbs, no fresh fruit or yogurt, no oatmeal, white bread (toast) or bagels. Read moreGenuine Hotels.com guest review
Had everything we needed. Allowed us to spend money on activities instead of hotelGenuine Expedia guest review
"Very nice motel for a good price"
Room was very clean. All of the essential elements. Excellent complimentary breakfast. Excellent price and value.Genuine Expedia guest review
"Had everything I needed"
Roomie, clean, wi-fi, frig, microwave, good bed, tub, quiet, helpful check-inGenuine Expedia guest review
"Quiet, simple and clean"
Great value hotel, well located, easy freeway and shopping access.Genuine Expedia guest review
Stayed for Thanksgiving weekend. Very nice room, good Breakfast and the staff were friendly. Great price also.Genuine Expedia guest review
Was there for overnight for Dr appts. Good clean place to stay and reasonable priced. Has the basic breakfast bar, but ok for those liking a light breakfast.Genuine Expedia guest review
The price was right for this hotel. It exceeded my expectations because I am always little leery when booking a hotel with great rates in an unfamiliar location. We got in late, after 11:00 PM, but the desk clerk was still there and polite. The room had a microwave, frig, and a coffee pot. The only bad thing was it was COLD and there was only one thin […] blanket on the bed with no extras in the room. Clean, decent breakfast, safe, and a great value for the price. Read moreGenuine Expedia guest review
Friendly staff and very accommodating...zero problems..Genuine Expedia guest review
Good breakfast but would be nice if they refill some of the food items every once in a while. Only one complaint is what ever they used to clean the rooms smells like a homeless person which is what most motels seems to be using today.Genuine Hotels.com guest review
Clean, comfortable room with one of the best heating systems I've encountered. Very quiet, despite being on a main drag and people on either side of me; better breakfast than I get at home, with waffles, hard boiled eggs, cereal, muffins, bagels, and condiments, and a stack of free newspapers on the front desk to read with my coffee and waffles.Genuine Expedia guest review
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