Only negative .,, bed pillows and sheets. Lumpy pillows Somehow one family member booked wrong Holiday Inn and they would not let her change.Genuine Hotels.com guest review
very comfortable. great breakfast choices for a family of 5. we would stay here again.Genuine Hotels.com guest review
"Shuttle or Walk to Grand Ole Opry"
The value was in this hotel. It is the quality and cleanliness that you can usually count on from a Holiday Inn Express. They provided Shuttles where you need to go for free, parking was free and breakfast was free. There really was no reason to stay in the more expensive hotels downtown that charge higher prices and additional for parking. Holiday […] Inn Expresses have become one of the first hotel chains I look into when traveling. This one is an example of why. Read moreGenuine Hotels.com guest review
"Close tto everything we needed to see or go to."
Everything was just fine.Genuine Hotels.com guest review
This hotel can't be beat if you are going to Nashville for Opryland. It is directly across the street from it and they provide you with a free shuttle. Our concert however was downtown, which was about a 15-30 minute cab ride, depending on traffic. It would have been nice to be a little closer to downtown, but the quality of the hotel and room was excellent […] and the nice hotels downtown were much more expensive, so it didn't bother us. Read moreGenuine Hotels.com guest review
"near things we wanted to do"
My stay was good. However, the commode did not work and we had to be transferred to another room that was not a suite as we originally had. But they were very helpful in making our stay comfortable.Genuine Hotels.com guest review
The hotel and rooms were clean, modern, and well kept. The continental breakfast was better than average; really liked the pancake machine. Shuttle bus was very handy but could start a little earlier for those with early flights out of Nashville. Free Wi-Fi a plus. Overall a very good value.Genuine Expedia guest review
"Love Holiday Inn Xpress! Only issue..."
This was supposed to be nonsmoking & my kids have allergies, so they were sick by the time we left bc of a room neighbor smoking in the room. It came thru the vents into our bathroom. (And the bedskirt was nasty). Other than that, a perfect hotel! Friendly, close to everything we wanted to do, nice decor, reasonably priced for a suite, free breakfast. […] We really loved the shuttle to carry us back and forth to Opryland hotel. Very convenient. And the driver was wonderful & very knowledgable & super entertaining :) my children really enjoyed him :) would definitely stay here again! Read moreGenuine Hotels.com guest review
"Excellent Opry Location"
We enjoyed our stay at this Holiday Inn Express and found the location to be excellent. Getting on and off the highway to the hotel was so easy. We had several nice restaurants nearby, some local entertainment and of course the Opryland Mills shopping center, general jackson cruise and Grand Ole Opry Theater. All within less than .5 miles. Excellent […] stay. Read moreGenuine Hotels.com guest review
"Conference Hotel: Right Across the Street"
Good Holiday Inn Express. Service of the staff was good. Location was fantastic. We were at a conference going on at the Gaylord Opryland Hotel. This hotel had free shuttle service to and from that hotel at all times. I would reccommend staying here for busines if you have a conference at the Gaylord Opryland, less than half the cost per night.Genuine Hotels.com guest review
The hotel was clean and well maintained. In addition, the staff was helpful. A very positive experience.Genuine Hotels.com guest review
"If you come to Nashville, you gotta stay here!"
My husband and I stayed here a week before Christmas in order to go to a local football game, and we were not disappointed in the slightest! Everyone is SO nice here, and it is very close to some good restaurants! There is a restaurant 2 parking lots over that has the best smores ever! The hotel has a shuttle service that is super convenient and we […] used the shuttle several times during our stay. Overall, we will definitely be staying here again! Read moreGenuine Hotels.com guest review
"Excellent place to stay"
We were thinking about spending NYE at Opryland Hotel with our 4yo and our friends with an 8yo and 5yo. After dealing with Opryland Hotel's unfriendly customer service manager, we decided to book at Holiday Inn Express across the street for half the price and a lot better treatment!! They offer a free shuttle to Opryland Hotel so you can see the sights […] without having to pay the extra money! The free breakfast was excellent and my husband and son loved the pool. The front desk staff was very accommodating, getting us 2 rooms next to each other so the kids could go back and forth without disturbing everyone on the floor. The only complaint I have is that the fridge in our room didn't get cold Read moreGenuine Hotels.com guest review
"Excellent in all respects"
Hotel staff was excellent, very friendly and helpful. Room was clean and beds were comfortable. Excellent in every respect.Genuine Expedia guest review
This was the perfect place for me to stay on my business trip. I'm not big on crowds and its the perfect distance from town to stay out of all the traffic.Genuine Hotels.com guest review
"Close to Opry Mills"
Very nice hotel and close to shopping. Rooms where very nice and clean. I was very happy with my stay at this hotel and all the staff where nice and friendly.Genuine Hotels.com guest review
Excellent, hotel staff was visible, helpful, and informative much better organized an efficient than the staff at Gaylord Opreyland where my conference was located. Throw in free breakfast and free parking, this choice was pleasing and economical, 2 thumbs upGenuine Hotels.com guest review
"Heated Pool - Not Really!"
The stay was okay but, picked this hotel because of its heated pool. Got to find out the water was to cold to be called heated pool, my kids could not enjoy it at all. Matter a fact they got a cold from using it for just 10 min. If you are going to advertise a heated pool, make sure the water is heated.Genuine Hotels.com guest review
"close to all must-see sights"
Great!Genuine Hotels.com guest review
We usually stay closer to downtown, but chose to stay closer to downtown. the hotel staff was great, shuttle service back & forth to the Opry was very nice. Great places to eat & drink close to hotel. Very nice, we would stay here again.Genuine Hotels.com guest review
Would stay here again!Genuine Hotels.com guest review
"Very good stay"
the location is excellent right next to Opry Mills, the receptionist was very helpful I showed up with a tired crying toddler and he help us very quick and took care of us very pleased with the service, the room was clean, good breakfast, my only complain is that the refrigerator was very loud and there were noises coming from the roof but in general […] very good hotel. Read moreGenuine Hotels.com guest review
Holiday Inn Express ? what a great Hotel !! it is the perfect location with so much to do! only 15 min to down town Nashville =) Grand Ole Opry across the street...The staff was awesome & the rooms were CLEAN, the hotel is beautifully decorated, very welcoming =) The hotel was busy too, a lot of people staying there at the time of our stay which says […] a lot to me! everyone is very friendly and want to make sure you are enjoying your stay....Thank You Holiday Inn Express, love the Southern Hosptality =) Read moreGenuine Expedia guest review
This was a terrible stay...the place was rank. It smelled like an old gym sock, so if you're into that, then by all means. Yuck!Genuine Expedia guest review
This hotel was so close to Grand Ole Opry, Opryland, Opry Mills less than 5 minutes away. We liked it so much that we made this our destination hotel to return home & cancelled our reservation made at another hotel.Genuine Hotels.com guest review
love it there close to everything great hotel great breakfastGenuine Hotels.com guest review
"Great alternative to expensive Gaylord"
I stayed here while attending a conference at the Gaylord hotel across the street. It was convenient, affordable and the room was wonderful. Spacious and quiet. You could not hear neighbors in adjacent rooms or on other floors. The staff were exceptionally courteous and helpful. The only thing that keeps me from rating it a 5 overall was that the free […] breakfast consisted of highly processed food only. There were no options for anyone with any kind of dietary restrictions (I am gluten and dairy free). The best I could do was a hard boiled egg (only served on one of the four days I was there) and a banana. The in-room fridge and microwave made it workable as well as the great restaurants no more than 15-20 minutes away. Read moreGenuine Hotels.com guest review
Went to Nashville for a weekend get a way,for rest. Enjoyed our stay alot. The only thing I would have liked to have had was an outdoor pool, so I could have layed in sun and enjoyed the weather.Genuine Expedia guest review
Everything was great hed a little miss hap at first they gave us a room that was already occupied so they upgraded us to a master suite they couldnr have been any friendlier the stay was great i will differently stay there again.Genuine Hotels.com guest review
"Excellent accomodations and location"
Stayed only one night with my husband. But the hotel was clean, the staff helpful and hospitable, it's near some really good restaurants and Opryland, all within walking distance. Would stay here again!Genuine Hotels.com guest review
Friendly staff, decent free breakfast, clean roomGenuine Hotels.com guest review
Conveniently located to Opry Mills Mall and interstate!Genuine Expedia guest review
"Convient to everything and walking distance to eat"
Enjoyed and would stay again, this was our second time staying there. cleaning person just overlook the bedskirt and dusting the room.Genuine Hotels.com guest review
My husband and I really enjoyed the room. From the moment we walked into the room you could just smell how clean it was. Overall the hotel was very well maintained. We would stay here again.Genuine Hotels.com guest review
"Stay somewhere else"
I have only given good hotel reviews until now. First when we got to our room there was a horrible high pitch noise. After an hour we went to the desk and they told us it was the laundry (which means they new about the noise and vibration but still rented the room). After an hour, they moved us. No apology, just acted put out. No towels in the pool. Breakfast […] was good. Read moreGenuine Expedia guest review
"A nice hotel!"
The hotel was beautiful and staff was very helpful. Right across the street from the Opryland Hotel. Several restaurants in the area as well. Pool is large and was not crowded even on a Saturday evening. The breakfast buffet covered all of the basics and more, but I would suggest you get there early if you want a seat. Overall, a nice hotel!Genuine Expedia guest review
The hotel staff was very friendly and helpful. We will definitely stay there again. It was a great experience.Genuine Hotels.com guest review
"Very clean hotel close to Grand Ole Opry"
This hotel is either new or recently rennovated. It was very clean. The only negative was that the pool was out of service for maintainance. It is right next door to the Grand Ole Opry and about 10 minutes from down town Nashville. It is not right on an Interstate but it's relatively easy access to the Interstate. Good family hotel.Genuine Expedia guest review
We were pleased with the location and our room. Very close to shopping (Opry Mills Mall entrance just across the street) and within 15 minutes of downtown. They also offer shuttle service to the airport and Gaylord Opryland Hotel. Our room was comfortable and clean. Always nice to have a refrigerator and microwave. The free express breakfast was great, […] offering both cold and hot items. We would definitely stay here again. Read moreGenuine Hotels.com guest review
"Great Hotel....Will definitely stay here again!"
Great Hotel!! Great Location to Grand Ole Opry and Opry Mills area.....will definitely stay here again. Super clean and well maintained, really nice rooms.Genuine Expedia guest review
"overwhelming carpet fresh smell"
If you have smell sensitivities, be aware that this hotel, although clean in appearance, has a perfumy smell that permeates throughout the entire place, probably because there was a flood there before. But the front desk personnel is extremely friendly and accomodating. They made the experience more pleasant.Genuine Hotels.com guest review
Excellent value. Courteous staff. Excellent breakfast.Genuine Expedia guest review
This is one of the nicest holiday inns i have ever experienced, great staff. Very clean and well laid outGenuine Expedia guest review
excellent. Had a wonderful time, will be back.Genuine Hotels.com guest review
"Nice hotel with a courteous staff"
The staff was extremely courteous, and the courtesy seemed natural, not forced. I wish I had known more about their shuttle service prior coming to the hotel (when I made reservations). Everything worked out well, it just took some extra time. The room fridge was a just a bit noisy. The mattress was very comfortable and I slept quite well. As with […] most hotels, they do not seem to recycle much of the breakfast trash (lots of foam, food waste, etc.) TV and Internet seemed slow to update I would definitely stay there again. Read moreGenuine Expedia guest review
STAFF WAS GREAT. WISH THEY HAD SHUTTLE SERVICE DOWNTOWN. HOTEL WAS CLEAN GREAT BREAKFAST. WOULD DEFINATLY STAY AGAIN. VERY CLOSE TO OPRYLAND HOTEL.Genuine Expedia guest review
Friendly Staff and helpful shuttle make this a great place to stay.....Genuine Hotels.com guest review
Great location, beautiful decor, nice indoor pool for the kids, and friendly staff!! My family and I needed a weekend get-away and Nashville was the perfect spot. We will definitely visit this Holiday Inn Express & Suites again.Genuine Expedia guest review
It was very clean and comfortable. I would stay there again!! We went to the Grand Ole Opry and It was nice they had a shuttle to take us there.Genuine Expedia guest review
The hotel staff was most accommodating, the rooms and lobby were updated and very clean. My only negative comment was on the day of departure, our driver for the shuttle to the airport overslept. The young women at the desk seemed in a quandry about how to help us.Genuine Expedia guest review
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