Mountain Heritage Hotel & Spa Retreat - Katoomba

We are a family of four with 2 young kids 8 and 9 years old. The family room I booked was not available on arrival. We were given another room where the adult room was not separate from the kids. The consolation was that it came with a view of the valley. One of the 2 sofa beds was not properly made up when we unfolded it. Sofa beds were very uncomfortable […] because there was a hard bar below the thin mattress. No free internet. The king bed was ok. Hotel was otherwise satisfactory. Charming old fashioned furnishing with lots of floral patterns. Many nice prints of birds hung on the wall. Excellent service at breakfast. Read more

Genuine Expedia guest review

This is not a 4.5 star hotel. There is no elevator to the second floor so we needed to carry our luggage ourselves to the second floor. No one even asked if we needed assistance. The hotel has a history that is interesting and a beautiful view of the blue mountains. Their "buffet" breakfast is expense and a bit lacking. If I had to do it again I would […] look elsewhere. Read more

Genuine Hotels.com guest review

this hotel was very clean and roughly 1 km from the train station. It is a very old building, so don't be srprised by the classic furnishings. Many reviews mention the fantastic view...don't be disappointed if your room has no view. Obviously the cheapest rooms come with no view, so don't fool yourself. Also, they had a free laundry room open to guests, […] so that was a plus. food prces at the hotel restaurant were very high ($18 per person for continental breakfast...don't waste your money, there are real, fresh bakeries on nearby Katoomba Street that sell muffins and croissants for $2 a piece.) Read more

Genuine Hotels.com guest review

Very disappointing at all levels. The lobby is full of old musty sofas, the rooms have old cheap-looking and uncomfortable furniture that photographs well, and the linens were covered in hair. Sarah, in reception, was rude, and not very helpful. This hotel looks great in pictures, but it's simply outdated, rather then charming. Not sure why people […] give it such a good rating. -Not worth it- Read more

Genuine Hotels.com guest review

This old hotel still retains its charm and is reminiscent of a bygone era. More attention to cleaning details in the rooms (dirt and cobwebs on the inside of the windows, corners in the bathroom) is needed. Desk staff not as personable as other hotels but we did not require much interaction so no worries. Stay for the ambiance if you like tradition […] . Read more

Genuine Hotels.com guest review

I Like the mountains and this is a good spot!!

Genuine Hotels.com guest review

Little dissappointed in room location, hot water in shower warm at the best - did not require cold water for shower. Breakfast warm not hot - staff need to be more friendlier and welcoming. It seemed like we had to pry the Information and facilities out of hotel staff.

Genuine Expedia guest review

the cleaners entered our room unexpectedly at one point. The bed was quite uncomfortable. Overall the stay was enjoyable :)

Genuine Expedia guest review

the hotel was very comfortable and affordable and located in a good position

Genuine Expedia guest review

The hotel was fantastic, it had a very classic feel to it and reminded us of a smaller version of the Hogwarts castle. Hotel staff were very customer oriented and even happily agreed to heat some mid night snacks for us before they left for the night. Overall very satisfied with our stay!

Genuine Expedia guest review

Excellent service, hotel and room very nice however the king size bed was two king size singles pushed together and not very comfortable. Also the blanket on the bed was old and falling apart. The hotel is rated at 4 stars and for the price we paid for 3 nights we expected the bed would have been a proper king size bed. Will stay again but next time […] will request a room with a proper king size bed. Read more

Genuine Expedia guest review

Overall the hotel is very good with well trained staff, clean and comfortable, quiet rooms and ambience. Slight problem with Expedia receipt noting a prepaid breakfast which they didn't recognise, so we paid for a continental.

Genuine Expedia guest review

It was alright. It was very windy during our stay and it was making funny noises.

Genuine Expedia guest review

The room didnt have any views :( The room was smaller then i expected.

Genuine Expedia guest review

An enjoyable experience in a spacious room with a spa bath after a 13 km walk. Liked that we got sun in the room and a lack of damp, staff were friendly and helpful. My girlfriend noted we could have both done yoga in front of the fireplace, there was so much room? Seemed to be gay friendly. We had no view but sun on the windows made up for that and […] the location is great for walking to the main drag in Katoomba Read more

Genuine Expedia guest review

The hotel is cheap and clean, as well as prestige in consider the price

Genuine Expedia guest review

A joy to stay in the only remaining purpose built mountain retreat guesthouse in Katoomba. Great for couples.

Genuine Expedia guest review

We had a wonderful overnight stay. The hotel is very nice inside and out. The multiple fireplaces were great, it made you feel comfortable and of course kept you warm. The location is excellent too, very close to Katoomba, main street. I would totally recommend this hotel to other couples.

Genuine Expedia guest review

Motel with a nice view in dining area. In need of renovation. Breakfast was dissapointing

Genuine Expedia guest review

Great location, big rooms, very nice staff,clean, efficient, helpful and food was great.

Genuine Expedia guest review

We were met by Maya at the front desk who was lovely and helpful. The hotel is close to Katoomba while not being jammed in the middle. The food was surprisingly good. We were really impressed when they delivered us printed information to our room regarding tours we were interested in and local ideas. The room was a little dated but it is an old hotel […] and very charming. Really enjoyed ourselves. Read more

Genuine Expedia guest review

I was very surprised when we entered the hotel. We have been going to the Blue Mountains as a family for over 10 years and I never knew that the Mountain Heritage existed. The staff where great and friendly to our children and the piano man who played Sat night was fantastic. We stayed in the family room which was fantastic for a family of 5. A lot […] of the older hotels don't have inter-connecting rooms and these two rooms where huge. The only negative comment I would make is that the hotel does not offer role away beds. The 2nd bedroom was more than big enough to accom all 3 children instead of having to use the sofer bed in our room. We now have a new hotel with character that we can stay at and be together. It was a lovely weekend. Read more

Genuine Expedia guest review

Although we expected an older "heritage style" hotel, we found it to be old and outdated. The foyer and lounge areas were dull and boring and where there were flowers they were old, fake and dusty. The furniture throughout is old and chipped and didn't like the smell overall in the hotel. The mattressess on the bed and sofa bed were old and uncomfortable […] and the quilt on our bed had large stains on it. The "games room" only offered one game, a pool table. Have stayed in older hotels before but personally didn't feel the charm and cosiness you usually feel in these hotels. Also, the food served at breakfast was not hot. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Gewöhnungsbedürftiges, aber schönes Hotel, leider etwas abgelegen und eher schwierig zu finden/anzufahren. Zimmer soweit ok, sehr gross aber alles etwas älter und nicht mehr modern. Zugang zu den Zimmern sehr verwinkelt, mit viel Gepäck umständlich.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

La chambre est très bien. L équipement et la taille de la chambre sont très bie. Par contre la restauration est très cher. Le petit déjeuner est hors de prix. Il est préférable d aller à Leuna

Genuine Hotels.com guest review

レストランでは毎晩ピアノの生演奏があり、スタッフの対応も良かったです。メニューは種類がやや少なめでしたが。 部屋は狭いが、エアコンの温度調節も簡単に出来、快適でした。エレベーターはありませんが、部屋の近くに駐車場があるので、駐車場へ行く出入り口を使えば階段のアップダウンもほとんどなく、荷物の移動も簡単でした。WiFiでインターネットのスピードも早かったです。

Genuine Hotels.com guest review

Hotelli on kaunis, perinteikäs ja sopii erinomaisesti vuoristohotelliksi, palvelu on hyvää, huoneet tilavat ja aamiainen laadukas. Hotellilta on n. 20 minuutin kävelymatka Echo Pointiin, josta lähtee monta upeaa kävelyreittiä, mutta ravintolat ovat hotellia lähempänä, jo n. 5 min kävelymatkan päässä. Span palvelut olivat myös hyvät, joskin melko ka […] lliit. Read more

Genuine Hotels.com guest review

部屋は広く清潔で快適。お風呂場も広く使い勝手はよかったです。 湿気の多い山のなかにあるからしょうが無いとおもいますが、かび臭いラウンジなどが気にはなった。駅からも近く、併設のレストランは接客も良く美味しかった。

Genuine Expedia guest review

Sehr gutes Hotel mit sehr zuvorkommendem Personal, gemütlichem Bar-Bereich und sehr schönen Zimmern im Heritage-Stil.

Genuine Expedia guest review

三人で泊まったのですが、簡易ベットがひどかった。 毛布も古いし・・・ 場所は、ブルーマウンテンなので良かったですが・・・ 古き良き時代を味わう方には良いかも。

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

カトゥーンバ駅から歩いて１０分程度にあり便利は良いが、道が分かれているところに看板があれば、利用者に親切であり、今後の改善を期待したい。部屋は狭いが、清潔感があったが、窓から見えるのが小さい庭であり、景色は期待外れであった。また、フロントから部屋まで行くのに、階段を上がったり下がったりする必要があり、重いカバンを運ぶ際に苦労した。しかし、ベットや浴室等の設備については問題なく、ブルーマウンテンという山間部のホテルを考慮するとそれなりに納得のいくホテルである。

Genuine Hotels.com guest review