"Room with a view"
Was upgraded to bigger room and wiht nice view first two days and later to club level with upgraded room and great view of the harbor. Room facilities good and breakfast club level wished they changed the menu more often. Anyway it doesnt matter much. Location is convenient to MTR and some restaurants too.Genuine Expedia guest review
Good service. The staff worked hard. Crazy expensive Internet, about $25 USD for 24 hours. It seemed like everything had a charge or fee attached to it. Nice room but was expecting a better view for our upgrade. It was a nice stay, but nothing to die for.Genuine Hotels.com guest review
"Great views and location"
Very nice hotel. You will not be dissappointedGenuine Hotels.com guest review
"5 star quality at three star price"
Location of the hotel is not the most salubrious but few hotels in HK are. The hotel staff and the building are superb. Our flight on check out day was 11pm, yet they let us use the room until 7pm. Close to MTR (subway). Views from the hotel are stunning. With my Expedia Elite Plus card we received a double up grade to the Club floor. I can not recommend […] this hotel too much. Read moreGenuine Expedia guest review
"Very good location"
Location is fantastic, very close to metro BUT- internet is not free even in the lobby.. But very modern and clean snd expensive hotelGenuine Expedia guest review
"Great Harbour View"
It was a great hotel with a great view of the HarbourGenuine Expedia guest review
"Hong Kong Island Hotel away from touristy HK"
What a grand foyer I saw when I arrived. Impeccably dressed staff and very welcoming. I had a unfortunate experience upon my arrival to Hong Kong and the front desk manager upgraded my room to the Club Floor to show how sorry he was that the taxi driver did not give me the correct change back. My room overlooked the harbor of both Kowloon and Hong Kong […] Island. The restaurant buffet is the normal price for this type of hotel and unfortunately internet is not free anywhere in the hotel; not even in the lobby area. I hope someday, hotels will get rid of these charges. They have a free shuttle to the train station and this includes a stop at the Hong Kong airport express station where you can check with most airlines and drop off your luggage ( note: AirAsia does not have a drop off counter) Hong Kong Island is now "the" popular location for all the nightlife and restaurants which are only a few train stops away from the hotel. Read moreGenuine Expedia guest review
"best trip ever"
great hotel.. Near a station. Highly recommended. Great attention.Genuine Expedia guest review
First time I tried a hotel on Hongkong side and picked the best hotel I have tried in Hongkong.Genuine Hotels.com guest review
"Not in the centre of activity but very handy"
Handy to Fortress Hill MRT. Good facilities that met all of my needsGenuine Expedia guest review
The rooms are very small and the location of the hotel is a litle be far frm every thingGenuine Expedia guest review
"I am happy during to stay there"
The hotel managment could creat pleanty of dishes veriety food for dinner ..sttaff were very quick and serve perfectly.Lobby have enough staff waiting help for guests..If you have not time to do samething .Dont worry about You could get check-in excatly on time because of staff worküng well.İts very important condition .Hotel have very nice cafe at […] top of the flour 41 .It has fantastic wiev on harbour .It was incredeble Read moreGenuine Expedia guest review
"Very comfortable for one-night stay"
Was pleasently surprised of the quality of the room and breakfast. Will come again.Genuine Hotels.com guest review
Hotel was beautiful very well done very modern and amazing floor to ceiling windows!! Loved itGenuine Hotels.com guest review
"vacation/business; a good pick"
great view from the 188 degree top floor restaurant (harbour/laser light show@ 8.00 pm/etc) easy to get to anywhere from there by taxi. avoid public transport, use a cab and it'll save you time and energy.Genuine Expedia guest review
"Close to MTR"
I pay an arm and leg for my room and the front desk wouldnt budge letting me check in a little early. Extremely over priced bar, breakfast, and wifi. For the price of the rooms NO ONE should pay a cent for wifi. Lots of noise from construction. I am not into fancy hotels with over priced extras. I wont book this hotel again unless every other hotel […] was sold out first. Staff was courtious for the most part, the room was top notch, and the MTR was within 3 minutes walking distance. Read moreGenuine Hotels.com guest review
"Not till the work is done......"
They are doing construction on the rooms and the pool is closed for renovation. Nice place but, not when work is being done.Genuine Expedia guest review
"Good place to lay your weary head."
Normally while travelling I stay in hostels or the cheapest hotels that I feel will be clean and accomplish what I need for a place to sleep. I was meeting my wife in Hong Kong and thought this would be worth the extra money. It definitely was. I enjoyed the room, the view, and the staff was wonderful. I felt at ease asking for anything I might need […] while there. The MTR is only about 2 blocks away which makes for very easy access to the rest of the city and is definitely a much better option than the taxis. Read moreGenuine Expedia guest review
"Excellente hotel at a reasonable rate"
The staff is extremly service oriented, rooms as all homg kong are small, but they lack none, i was offered an upgrade to a super room after two day stay and i was so comfortable in the room i was, i declined. The only thing i did not like is the 20 usd charge per day for wi fi access. Metro, starbucks, sushi, supermarket, all at no more than a block […] distance Read moreGenuine Expedia guest review
"Would not go wrong staying here"
Excellent Hotel - Can not fault it - Value for money..!Genuine Expedia guest review
"Gerard hotel for business trip"
The restaurante inside of hotel are very good Expecially the one at hop level has a beautifull viewGenuine Expedia guest review
The Sky lounge has one of the best view in Hong Kong.Genuine Expedia guest review
"Great Hotel, Good value"
Went to HK with my wife for 4 days for a wedding, and stayed the whole time in the Harbour Grand. I was pleased to discover that there was a (free) shuttle bus from Hong Kong station to the hotel. The hotel itself was great: pleasant and attentive staff, beautiful rooms with good details (e.g: universal power converter in the room), a really amazing […] sky bar with a nice view of the city. There was also a well equipped gym: some dumbells, 3 weight machines, and a bunch of cardio machines. The location was pretty good too next to Fortress Hill MTR, a cheap ride to central and Kowloon. I did not eat in the hotel restaurant, but the American in me was happy to find two Starbucks within 5 minutes walk distance from the hotel. Overall good bang for the buck for an upscale hotel. Read moreGenuine Expedia guest review
"nice hotel but far from kowloon"
the staff of the hotel do not know any thing about vip expedia member ship.hotel have good service and good workers but the quality of the food is 70% and some of the staff do not know about hong kong toure.totally the hotel is fine.Genuine Expedia guest review
"ok but with problems"
there was to much noise from the consturction going on next door.We was on the 39th floor and heard the noise like we was on the 1st floor. Resturant service was very slow and over priced. We had trouble with the WFI (could kept a singal during peak time). Hotel is at hte end of the street and hard to find (land mark for those who go there look for […] AIA hotel sign next door) Read moreGenuine Hotels.com guest review
Very Comfortable.Genuine Hotels.com guest review
I love this hotel! The staff at the front desk were warm and friendly. I received a complimentary upgrade upon check in, and they even allowed me to check in early. The only downfall was the pool was still closed and is not due to open until August 2012. I have been told this was due to a massive fire that occurred in May 2012. The MTR station is a […] five minute walk from the hotel, and there are several restaurants in the area. Read moreGenuine Expedia guest review
"Hong Kong Stay"
The hotel itself was great the staff friendly and helpful the swimming pool was closed for two months or I would have rated a 5Genuine Expedia guest review
"Harbour Grand Hong - Extremely Disappointing"
We were extremely disappointed with this hotel. Due to a fire two days prior to our arrival, we were not given the Club Grand Deluxe room we had reserved. We also were not able to use several facilities eg. Pool, rooftop viewing area, rooftop restaurant and spa. The hotel was dishonest when we contacted them as the representative said all was"normal" […] after the fire. The hallways and elevators smelled of smoke as well. This was the worst hotel experience we ever had. It ruined our last two days in Hong Kong! Read moreGenuine Expedia guest review
I stayed for 2 nights there, super clean, very chic. I loved the bar at the top floor. The only issue was i need to pay extra for the internet access in room. I was expecting that service was included such as that level hotel. I really enjoyed everything else besides that. The location was perfect and the view of sunset harbour in the room was so m […] emorable!! Read moreGenuine Hotels.com guest review
"Free Harp Music"
This hotel is a close walk to the nearest metro stop, although a bit far from the hubub of DT Hong Kong. Beautiful hotel (lobby, meeting space, restaurants) and very cool room. The bathroom had a great shower/bath combo and cool window-wall separating it from the rest of the room. I will add that the concierge service was awesome - we got enthusastic […] recommendations. They had a harpist playing when we checked in! Read moreGenuine Expedia guest review
very good and conv. a lots of traditional resturants and shops nearby.Genuine Expedia guest review
Great View at reasonable price, quiet district with convenient transportation.Genuine Expedia guest review
"Harbour Grand, HK"
Super hotel, convenient, very close to MTRGenuine Hotels.com guest review
Stayed in Hong Kong during new year, fun city! Hong Kong is difinitely very convenient for tourist, the signs and directions are very clear. The hotel service is great, but for the price i paid for, i think this is what i should get . And you have 12 choices of scented pillows or pillows that says can help you sleep better or good for your back and […] neck....very interesting, we chose no 7 and no 12 on the pillow list, but forgot to ask them which one is which, so we trying to smell the difference, but...they smell like the same...oh well, we did sleep very well tho. Also this hotel, has a airport shuttle bus from and to the airport, only HKD$150 per person, but if you are travelled more than one, definitely get a taxi, its only around HKD$350 from the hotel to airport. Hong Kong island, this side is less tourist, the area near the hotel is very quiet, not much going on; unlike kowloon; also, being very close to the Metro station is a big plus!! Overall, a very pleasant stay! Read moreGenuine Expedia guest review
"Excellent hotel, average restaurant"
We arrived late to the hotel at around 21:00 after a long journey and a week’s backpacking in Borneo and Sam at the front desk was very kind and offered us a late checkout and a room upgrade as he could see we were very tired. This really made our day. We had never been to the Hong Kong Harbour Grand before but we have stayed at their sister hotel, […] the Kowloon Harbour Grand and the room was up to the very high standard you would expect and we were not left disappointed. We dined at the Le 188 restaurant and were not so impressed - the food was OK but very overpriced, and the service from most of the waiting staff was terrible. When ordering the food we needed to point at the menu to show what we wanted and the waitress obviously didn’t know the menu at all. I wouldn’t normally care, but for this price, high end service is to be expected. Le 188 has very good views of both sides of the Harbour, so best to just have a drink, enjoy the view and leave. In summary, I highly recommended the hotel but stay clear of Le 188 restaurant except for drinks with a view. Note: the scores I have given are for the hotel only (i.e. not the restaurant) Read moreGenuine Hotels.com guest review
"Nice hotel, good view, a little out of the way"
Nice and clean room. Location is a little out of the way compared to those in city center. But a few minutes walk to subway/MTR and easy to get anywhere. View of the bay and central business district.Genuine Hotels.com guest review
"Harbour Grand is fabulous."
What fabulous service and such friendly staff. Harbour club is fantastic, food is wonderful. We travelled with a 18month old and had no issues. Train station close by, easy access to transport. Value for money. Highly recommended.Genuine Hotels.com guest review
"Very expensive and noisy hotel."
Noice from the corridor very hearible inside the room, not possible to fall asleep without ear plugs.In front of the hotel building very heavy construction work, hearable from 7 am for 6-7 days per week. Mold visible on the ceiling above the window - is this 5 star hotel?Genuine Hotels.com guest review
"noce hotel but rude female staff"
All hotel conditions were very good except rude young female staff.Genuine Hotels.com guest review
"BEST HOTEL OF OUR TRIP :))))"
We absolutely loved this Hotel and staff - LEO , Manny & Gloria what a great group of people made you feel so welcone :)) Club Lounge was the best try the red from Chile :)) And breakfast was so lovely too . See you next time we visit Hong Kong .Genuine Hotels.com guest review
"wonderful room, very good location"
Location is very good.. few MTR stns away from central stn but it is less than 10 minute subway ride.. fortress stn is very close to the hotel.. we loved the room, it was our first hotel of our honeymoon. . We would have hoped for an upgrade but that's ok. Room was very nice. Looked luxurious. . Bathroom was very nice. I think the bathroom was actually […] better than Marina Bay Sands hotel in Singapore. . We didnt request any room service. The concierge ppl were very helpful. Hotel shuttle from hk mtr stn was convenient. . Thanks harbour grand! Read moreGenuine Hotels.com guest review
"Club Floors - always good service and friendly"
I have stayed on 4 occasions during 2014. Service is consistently good and prices are very competitive by HK standards.Genuine Hotels.com guest review
Overall great hotelGenuine Hotels.com guest review
"Nice hotel with great views"
The staff was very friendly and helpful. They were always checking to make sure we had everything we needed. The lounge on level 41 of the hotel was also very nice and had a great view of Hong Kong. We also enjoyed the lunch buffet at the hotel.Genuine Expedia guest review
"Excellent value for money and views of the harbour"
Excellent hotel in an interesting part of Hong Kong. Gorgeous lobby with a great restaurant and lounge on the top floor. Views of the harbour are incredible from dining areas, lounge and all rooms. Pool was great. Excellent service. Would definitely go back again.Genuine Hotels.com guest review
"Easy access to Central, without the noise!"
Modern, international hotel with easy access to Central, in a more ethnic quarter of the city. We couldn't find any decent restaurants in the vicinity (didnt want to eat in the hotel) but this was not a problem as it is only 5 metro stops into Central and, with an Octopus card, transportation is very cheap. Room was a good size and had a lovely view […] of the harbour; my only complaint was that the air- conditioning made the room smell quite musty. Staff were very efficient and welcoming. Cannot comment on the facilities (pool, spa, restaurants, etc) as we only had a drink in the bar ( very cosy). Read moreGenuine Hotels.com guest review
"Nice Comfortable hotel"
Very nice hotel with good amenities like gym, pool and breakfast restaurant. Most stunning view for the roof top bar. Comfortable rooms and would recommend to book Premier Harbour View room. Location wise it is nice but lot works going outside the hotel which makes it pleasant when one goes out. MTR train service is very good and efficient and Fortress […] Hill station close walking distance. Read moreGenuine Hotels.com guest review
"good location close to MTR with fantastic views"
Stayed for 3 nights, would happily stay there again. Facilities, staff and service provided was superb. Only drawback was the building work currently under way on 3 sides. This was noticeable when using the pool area but to be fair could not be heard inside the building.Genuine Expedia guest review
We had a fabulous stay in this hotel. We stayed on the 40th club floor and enjoyed club privileges. The service and attention to detail was brilliant. Lovely staff, really nice hotel with amazing views from both the club breakfast room and our bedroom. A really nice pool area was a nice addition. There is a lot of building going on next to this hotel […] but we couldn't hear anything from our floor. The location wasn't the best but we chose this hotel as it has beautiful unobstructed harbour views. It has easy access to taxis and MTR. Thank you very much Harbour Grand for a memorable stay. Loved every minute of our stay and will definitely be back. Read moreGenuine Hotels.com guest review
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