All hotels in Urgup, Turkey
1 room, 2 adults
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Duayeri mahallesi mektep sokak no 2, Urgup, Nevsehir, 50400, Turkey, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 17 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.5
  • Condition
    3.7
  • Neighborhood
    4.1
3.0 / 5Good
"Not much happening in Urgup."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is fine for the price. Between tours I didn't find much to do in Urgup.
Genuine Expedia guest review
Other trip Oct 22, 2014
Alberto
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Quite satisfactory
Genuine Hotels.com guest review
Family trip Sep 21, 2012
A Traveler
US
4.0 / 5Excellent
"Conveniently located, comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was clean and quiet. TV reception was not good. The hotel is perfectly located in town. The reception area and breakfast/break area are large and visitors can meet after their tours and exchange stories.
Genuine Hotels.com guest review
Trip with friends Sep 10, 2012
julie
US
4.0 / 5Excellent
"Excellent conditions for this price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A nice hotel offering clean rooms. The regular rooms are small and, therefore, they are not furnished with wardrobes... Bathroom is relatively small; shower cabin is narrower than your home cabin. However, if you need a special room for your honeymoon, make sure to book a higher class room, there are just four of them. Overall, the hotel is very romantic. Room walls are made of stone blocks, not painted. High wooden ceilings and wooden floors.
Genuine Expedia guest review
Other trip Sep 4, 2012
JFK
US
4.0 / 5Excellent
"Wonderful stay, but a few reasons holding it back."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
A really historic place -- a renovated Greek Orthodox church and grounds converted into a hotel. While I would love to go back there, I hope they fix the Wi-Fi so it works in the rooms not just the lobby. I also hope that they are able to keep the smokers on one end of the hotel and not mixed with the nonsmoking rooms--the smoke easily drafts from room to room.
Genuine Expedia guest review
Other trip Sep 2, 2012
Yolcuklar
US
4.0 / 5Excellent
"Unique experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The inside of this old monastery had a unique quality of old Turkey, and cave dwelling. The breakfast room was like eating in a church. The employees were very friendly, helpful and kind. The hotel is walking distance to town. The area around the hotel looked like a construction site however, so not very inviting. Also, no elevator or handrails, so not appropriate for travellers with children, handicapped, or otherwise unable to climb steep stairs.
Genuine Hotels.com guest review
Other trip Jul 17, 2012
Curly
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Amazing stay and welcoming hosts"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
we spent 6 nights at Cappadocia Palace Hotel in Urgup. This cozy and charming hotel offers an incredible service to its guests and the hosts are very welcoming and helpful that they make you feel at home and part of their families. we booked all our guided tours and activities with them directly over there and everything was so well coordinated by them, at fair prices. A special thank you to Bekir, one of our hosts who took his own time to introduce us to Turkish culture, which is amazing!! our room was nice and very clean and the hotel is in the best location in the city, walking distance from most restaurants. We would definitely choose this hotel again for our next stay in Cappadocia.
Genuine Hotels.com guest review
1 night romance trip May 13, 2014
Georges and Marianne
CA

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Atendimento nota 10"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
O Hotel Cappadocia fica no centro da cidade de Urgup a 9km de Goreme e 20km Nevsehir. O Hotel é bem antigo como todos da Cappadocia, tem um farto café da manha, mas o que mais foi o atendimento, atenção e gentileza do pessoal da recpeção. Yasin, Yusuf e Bekir gostamos muito, o atendimento de vocês é nota 10.
Genuine Hotels.com guest review
2 night romance trip Apr 27, 2015
Eliane M S
BR
5.0 / 5Outstanding
"rapport qualite prix formidable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
enchante de mon hotel meme que j ai reste 4 jours de plus que j avais reserve tres bon service gens serviable souriant disponible a vous rendre service tres bon dejeuner rien de mal a dire tres emballe je recommande cette hotel fortement
Genuine Hotels.com guest review
2 night trip Nov 10, 2014
michel
FR
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Berbat
Genuine Hotels.com guest review
2 night trip May 16, 2014
A Traveler
TR
5.0 / 5Outstanding
"Riktigt bra!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastiskt mysigt hotell med utmärkt läge i Ürgüp. Lätt att hitta från bussterminalen (otogar), fint hus med mysig matsal, rena och bekväma rum och en jättefin trädgård där man kan sitta och ta det lugnt. God frukost och snabb internetuppkoppling, städning och toalettartiklar. Personalen rekommenderade några jättebra guidade turer och man fick hjälp med allt man behövde, de talar väldigt bra engelska och är supertrevliga och serviceinriktade. Kommer definitivt åka tillbaka och rekommendera det till vänner och bekanta, det var en jättetrevlig vistelse!
Genuine Hotels.com guest review
3 night trip Jul 11, 2013
A Traveler
SE
4.0 / 5Excellent
"知り合いにも勧めます"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
2日滞在しましたが室内の施設、ホテルの従業員の方々の対応、ロケーションなどこの値段であれば十分満足の行くものでした。早朝バスでの到着でチェックインまでどうしようかと思いましたが同じ料金で8:30から利用させてもらえました。唯一の不満は2階の部屋だったためかwifiの電波がギリギリで時々繋がらなくなったことです。
Genuine Hotels.com guest review
2 night trip with friends Mar 25, 2013
A Traveler
JP
4.0 / 5Excellent
"日本語がすごく上手"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
深夜1時頃の到着でしたが、翌日のツアーの申し込みなど、しっかり対応していただきました。流ちょうな日本語で案内していただけてびっくりしました。
Genuine Hotels.com guest review
2 night trip Oct 6, 2012
山野
JP
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Aug 24, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Family trip May 12, 2013
Michèle
CA
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip May 29, 2015
Serkan
TR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Other trip Sep 3, 2012
A Traveler
TR

TripAdvisor reviews for Cappadocia Palace

Overall rating:Based on 430 traveler reviews

Most recent traveler reviews:

Overall Rating
"Perfect"
06/25/15 ishandelhi
I tell you.if you want a home like feeling...please go forward with this hotel.Bekir and yasin at the reception are so friendly!!!they are very good people and will help you all the time.go forward with this hotel.
Overall Rating
"Good choice"
06/21/15 Yuanlin Y Aveiro, Portugal
Very nice cave hotel, big room, clean, comfortable, warm-hearted staff, close to bus station. Breakfast is simple but fresh and i have everything i need. Hotel staff recommended "Turkish Night" to me, it turns out to be very good experience.
Overall Rating
"Cappadocia Palace Hotel Stay"
06/19/15 rohinmathews Pune, India
The staff at this hotel were very friendly especially Bekir and Yesin! Bekir allowed my wife and I to check in hours earlier than my scheduled time which was much needed after an exhausting 12-hour bus journey. He also arranged reservations for our Turkish Night and Green Tour. Yesin helped us wake up for our 4 AM balloon ride pick-up. He also made time to converse with us and make us feel at home. The internet was a bit of an issue as we stayed in one of the cave rooms.
Overall Rating
"Cappadocia Palace Hotel"
06/17/15 Cherie B Fresno, California
The service provided was exceptional Bekir and associates went above and beyond to assist me and my travel partner during our stay. Their concern and assistance was greatly appreciated. The hotel was very much in line with the theme of this environment. Nice courtyard. Not sure about airport transportation as our travel agent took care of that for us. Reception was warm and welcoming. Our stay was short due to a health issue of my partner. Close to town and businesses.
Overall Rating
"Nice hotel! Friendly staff"
06/15/15 120will Hong Kong, China
Arrived late but got escorted to the hotel without any issues. Staff were extremely welcoming and helped with carrying the heavy bags to the room. Room itself was ok. Standard 3 stars. Clean bed and bathroom. Breakfast was quite good and included meats and drinks along with fruits. We had a full day planned the next day so the hotel was more than helpful in allowing us to leave all our bags there until we had to catch the bus at night. WiFi was a bit glitchy but not a big deal. Great stay, great central location in urgup. Highly recommended!
Overall Rating
"Amazing Experience"
06/04/15 Mariam L
We stayed one night at this hotel and found it to be one of the most beautiful hotels in Turkey! Spacious bathrooms, large rooms and the courteous staff made us feel very welcome. We were even given a discount on the hot air balloon ride since we booked it at the hotel! If in Cappadocia, the Cappadocia Palace Hotel is the place you should stay at. Two thumbs up!
Overall Rating
"Warm and friendly"
06/04/15 David F Melbourne, Australia
We thoroughly enjoyed our stay here. The hosts, Bekir and Yasin, were so friendly and welcoming it was like finding a second home. We had a cave room which was great, with a very traditional feel to it. Good breakfast spread, and Turkish tea is always on tap.
Overall Rating
"Centrally located, clean, comfortable and charming"
06/03/15 Barbara P New South Wales, Australia
Our room was charming; a cave room with a generous en-suite that included a spa bath we didn't have time to use! Outside under an awning there was an upholstered and comfortable divan with a table so we could sit/lie outside and have a drink in the fresh air. Staff were supportive and friendly. If we expressed concern about details of our tour; with timing of Hot Air Balloon flights etc staff responded by immediately contacting our tour operator to clarify details. Although this accommodation was chosen by our tour operators we would choose it in future and have no hesitation in recommending it to others.
Overall Rating
"Great Choice!"
06/02/15 SaraJaneCamac
Stayed here 2 nights and was very impressed! Beautiful and cozy cave room with jacuzzi bath, staff are very helpful and friendly, nothing was too much trouble, always up for a chat. Helped me organise tours and transfers.
Overall Rating
"Great hotel, easily a 5 star, just for the service!"
06/01/15 Ivanben79 London, United Kingdom
Arriving at the hotel at night was just like entering a wonderland fable. The cave room with a big bath with Jacuzzi and separate shower dug out of the rocks is spectacular. The quality of sleep excellent. But the most important thing is the kindness of the staff, especially Bekir: well mannered, friendly, attentive. We hugged each other when we left, just to say that it felt like saying goodbye to a friend...and it was like being at home when in the hall or breakfast room. Well done! the place itself made us want to come back to beautiful Cappadocia. Would definitely recommend to anyone!
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