It was OK but not over the top. I would stay again.Genuine Hotels.com guest review
The hotel and staff did a great job in making our stay perfect. I wish that the room had a mini refrigerator, but that is my only complaint. I was impressed with the friendliness of the staff - even the lady sweeping the parking lot at 7am.Genuine Hotels.com guest review
"Great place to stay in Vicksburg!"
Very nice hotel. Will return in the future.Genuine Hotels.com guest review
"Hotel not connected to Casino"
The hotel room was clean. The shower rod was partially broke. The hotel does not connect to the casino. The Casino is across the street and you must drive or take hotel bus.Genuine Hotels.com guest review
Unfortunately has not been kept up . the reception area and service was satisfactory but the rooms smelt musty and was somewhat dusty . The bathroom drain was slow and the tub was slick .Not sure I would stay in this hotel again as it was also pricey in comparison to other hotels in the area .Genuine Hotels.com guest review
I thought the hotel was nice and clean. However, it was located across the street from the casino, which was an inconvenience. For anyone staying in the area, I would definitely recommend dining at Rusty's Riverfront Grill. It is located about 3 miles north of the casino.Genuine Hotels.com guest review
"Want to smoke?"
The hotel is smoking and the smell is very strong. The bed was comfortable. The shower did not drain in either room. This hotel is not connected to the casino.Genuine Hotels.com guest review
Great hotel! Got to slip in for a little gambling too!Genuine Hotels.com guest review
The rooms were very nice and clean. Service was good. Casino was set up nicely with the evening buffet upstairs. The breakfast at the casino cafe was one of the best breakfasts I have had in awhile. Very large portions and tasty sausage gravy. I would stay there again.Genuine Hotels.com guest review
The front desk attendants were very friendly and helpful.Genuine Hotels.com guest review
"Godt, som forventet"
Lille, god pool, som vores datter var glad for.Genuine Hotels.com guest review
Hotel was clean and well kept overall. Room was "non-smoking" but clearly had been smoked in as bedding had "burn spots" and was a little shabby looking. Hotel is located across the street from casino with shuttle service. Worked well for overnight stay. Would stay there again.Genuine Hotels.com guest review
"Great Casino terrible Hotel."
Service was not good.Genuine Hotels.com guest review
Overall great room was a little dark and had to handle our own bags but very nice.Genuine Hotels.com guest review
Vicksburg was neat with much old Architecture. The hotel was super and the Casino was a lot of fun with moderately priced food and fairly loose slots. We will stay there again as it is the midway point between Dallas and Atlanta. The rates thru Hotels.com were superGenuine Hotels.com guest review
The hotel staff are very accommodating upon check in and during your stay. The room was large and clean, except for the used wash cloth left in the shower. The vanity area is extremely small so this was a let down as women do need the extra space. The city is fascinating to explore and a must see. I recommend this place and plan to return again soo […] n. Read moreGenuine Hotels.com guest review
"Dirty Sheets and Bathtub."
Our sheets and pillow cases were dirty as well as our bathtub. The staff was less than friendly when we arrived. We definitely will not stay here again.Genuine Expedia guest review
Satisfied.Genuine Hotels.com guest review
"Not too shabby and price was nice."
No issues. Wish the staff knew a little but more area attractions.Genuine Expedia guest review
First let me give the good. The staff were friendly and very nice. The bad well first the NON smoking room smelled of stale smoke very strong. Had housekeeping spray to try to cover the odor but did not help. HK stated no one followed the rules. 2nd the room was dirty. You could tell where the vacuum cleaner stopped against the wall where the dust line […] was. 3rd the bed was so hard and uncomfortable that I didn't sleep at all and my body hurt. For those that care please note the casino is across the street. Joyce the shuttle driver was great. Had a great spirit about her. I hope the hotel improves we did enjoy visiting Vicksburg MS. Read moreGenuine Expedia guest review
"Great people working to make my stay a great one"
The personal worked hard to make our stay great. Food was good ,rooms were great ,clean, and ready, but the personal were great.Genuine Hotels.com guest review
Cigarette smell free. Good job! Tell the guys at Walnut Hills they have the best southern cooking this side of the Mason-Dixon Line. Oh yah the Casino was pretty fun to. You got some of my money but I will be back.Genuine Expedia guest review
Hotel was fine overall but the cleanliness of the floor was not acceptable. The tiled floor was almost sticky and the carpet was not very clean.Genuine Hotels.com guest review
Room was good and clean and bed was comfortable. Did not get coffee or breakfast at hotel. You must walk or wait for shuttle to get coffee or breakfast. We found that very inconvienient. We left with no coffee or breakfast. We were in a hurryGenuine Hotels.com guest review
"Guess I expected more"
The bed was comfy, the shower was amazing! However the stench when walking into the room was blinding. Smelled like someone had just smoked a pack of cigs at the door. The room never really cooled off enough to be comfortable, but we brought fans. It was quiet, I never heard noise from outside. The safe didn't work, and we had to call someone everytime […] we used it. There was no breakfast offered, I assume they want all your money to go to the casino. The shuttle was very handy and always arrived quickly. Overall, it wasn't what I expected, and next time I'll stay somewhere cheaper. Read moreGenuine Hotels.com guest review
Nice hotel to use as a stop-over while on road.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Your review is greatly appreciated, Texcyn. Thank you for stopping by to visit. Our property offers live cabaret entertainment, multiple dining options and casino gaming. I do hope you have time to check out some of these amenities. Thank you for the great review and we look forward to your next stop-over.
We were disappointed in the hotel. Most of the pictures were of the casino across the street. Not that clean either.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for sharing your feedback, Tracy. I am so sorry to hear you were disappointed during your recent visit. Guest satisfaction and cleanliness are our top priorities and what your describe certainly does not meet our standard. I will send your comments to our property team to review. Thank you for being our guest and we do hope you give us another try.
"Close to my interests"
Stay was good. I requested two adjoining NON-SMOKING rooms and I was given two separate smoking rooms. I still have cigarette stink in my clothes. These were the last two rooms, I prepaid and I couldn't change rooms nor could I cancel due to prepaying. Very unsatisfactory.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg I'm pleased to hear your stay was good however, I'm sorry for the inconvenience you experienced regarding your room preference. Rooms types cannot be guaranteed prior to arrival but only requested. We do our best to fulfill all our guests' requests and assign upon arrival based on rooms that are readily clean and available. Alas, too many requests for a specific room type leads to some guests being assigned into a room meeting the closest description. I apologize if this was not communicated in advance. I will reach out to our booking team right away. Thank you for being our guest and for sharing your review.
"Okay stay for the price"
Couldn't find any coffee in the morning.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you very much for your review! We are glad that you enjoyed your stay with us! For your future stay , please note that in the television console there is a coffee pot and coffee for your in room convenience. You will also be able to find complimentary coffee in the lobby by the market area. I hope this helps and we look forward to seeing you again very soon.
"Review of Ameristar Hotel"
As a former travel agency owner I was pretty disappointed with the Ameristar Hotel. I thought it would be nicer in every way. For $150.00 a night I felt you are paying a lot for what you get. Carol LowellGenuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for reviewing our hotel, Carol. I am sorry to hear your stay was disappointing. We are always looking to make changes in order to improve our guests' experience. We thank you for being our guest and hope to see you soon again.
"Quick Getaway Destination"
I was needing a stress relief from my everyday routine & considering that Vicksburg was less than an hour away I decided to book a room. The staff was very welcoming & the room was LOVELY. Very clean, cozy, and refreshing. It was very peaceful and allowed me to regain a sense of serenity. Later that evening I went over to the casino via the shuttle […] and enjoyed a few drinks. I will definitely be booking this hotel again!!!! Read moreGenuine Hotels.com guest review
We really enjoyed our stay there. The only problem we had...The construction/remodeling, on half the floor we were on. After a long day of driving, I wanted to sleep in some. But at 6:30am I was awaken by hammering, scraping and all kinds of other noise outside of our door. It woke me up out of a sound sleep. I first thought someone was trying to break […] into our room. I know the work has to be done. Why not start it at 9:00am? Read moreGenuine Hotels.com guest review
"Jacuzzi Tub next to the bed"
Buffet was much better then exepected. And we showed up with in an hour of closing. Food was still fresh and they were still bringing food out. And sugar free apple pie was spot on! Room was nice. Bed was so so but pillows were good and the best feature was a jet tub in the bedroom! I took two baths and watched tv at the same time.Genuine Expedia guest review
"Good Location But Not Maintained Well"
The hotel itself is in a good location and the staff is very friendly. The room's are a good size but seriously need upgraded. The air hardly cooled the room and there was a lot of construction going on inside the lobby and on our floor. It's an Ok hotel for an overnight stay but I wouldn't advise it for an extended trip.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for your suggestions and apologize for the inconvenience of the renovation taking place. We hope you enjoy all the new changes once the renovation is complete and if you would like to visit sooner simply request a floor without construction from the front desk. Thank you for being our guest and for posting your review.
"Nice hotel across street from gaming."
I would have liked to have been able to get a bite to eat at the hotel with late check-in and also for breakfast in the morning.Genuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg Cat, thank you for the positive review. It's great to read about the friendly service you received and your comfortable stay. I apologize for not offering any dining options on the hotel property. I will pass your feedback for consideration. Thank you for being our guest and we hope to see you soon again.
"It's ok, but not connected to the Casino!"
Staff I found rude, but the room was nice & clean. In the rooms they had basic info about the hotel/casino on the TV menu, but couldn't find anywhere what time was checkout? So had to ring reception, after waiting 5-10 mins for someone to pick up, finally got the info required. All found options are at the casino, so you have to wait for a shuttle that […] comes every 20mins. Read moreGenuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for reviewing our hotel and casino, Kristy. We strive to provide friendly and convenient service and apologize if this was not the case during your visit. I have reached out to our property team for quality assurance. Thank you for being our guest and we hope to see you soon again.
The hotel was not what I was expecting, especially for the price we paid. It was very small, the rooms were not that nice and the beds were uncomfortable. We asked for a water view room and got a Room were the water was hardly viewable. The people were very friendly and the rooms were pretty clean. There is shuttle that runs from the hotel to the casino […] across the street and the wait time is really quick. The casino buffet was nice but the actual casino was not impressive. Overall I wouldn't stay there again. Read moreGenuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for sharing your feedback, Alyssa. I apologize for your uncomfortable stay and lack of view. We thank you for being our guest and do hope you reconsider staying with us again.
"Noisy and Nasty"
Hotel is right next to I 20 with road noise all night. I was in town for a funeral and could not sleep due to a combo of the road noise and the AC not working properly. The room was very nasty. Very nasty. Tooth picks pecans and pecan shells all over the carpet. The bathroom was very nasty with mildew stains on the shower curtain.Genuine Expedia guest review
We loved our stay at the Ameristar! The one and only unfortunate thing was the location, as it is not on the same exit as any restaurants, shopping, our hot spots. I didn't mind the short drive though. We will be returning!Genuine Hotels.com guest review
"Very nice room"
Enjoyed the stay, the room was very nice and the shuttle to the casino was convenient.Genuine Expedia guest review
"Great place to stay"
Buffett at casino was greatGenuine Hotels.com guest review
"close to casino,Interstate, shuttle svc"
Overall pretty good - but for the in-ability to stay on prem for food & beverage. It was surprisingly limited by hours of operation. Perhaps because the Casino was right across the street & their affiliation w/them. I was there passing thru & am not a Casino type of visitor. The only other thing I noticed was @ precisely 11:01a.m. I got a knock on my […] door & was asked if I had requested a late check out...I was preparing to walk out the door & if I had planned on a late ckout certainly would have requested one - what was with the knock on the door anyway - wouldn't a phn call to my room been more appropriate - especially for my safety's sake? Read moreGenuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for sharing your review. I am sorry for the inconvenience of having food outlets located on the casino side only. I will certainly pass your comments along to our property team. We agree in that our guests' safety is top priority and therefore a call would be safer and more convenient. Thank you for being our guest and hope you visit soon again.
"who cares if your room is not ready on time"
After a 6 hour drive, we arrived at 4:50pm only to find that our prepaid room was not ready (check in begins at 3:00). We were checked in and told to come back in 10 minutes to get our keys, we were finally given our keys at 5:25pm. Took our things to the room, only to find the safe did not work. As we were leaving to go to the casino, we requested […] some dinner credit for the wait. The supervisior stated that even though check-in begins at the 3:00 that is not a guarantee. Other than that it was a pleasant stay, the bed was uncomfortable for my husband, but he does have a bad back to start with. The room was clean except for the white stain on the black bed drape. We had a nice view. Read moreGenuine Hotels.com guest review
Comfortable, clean, and close to the casino.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg I'm so pleased you enjoyed your stay, Byron. Thank you for being our guest and for sharing your review.
this is s great hotel. Everything was clean and neat. The rooms were beautiful. I will stay here again when in vicksburgGenuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for sharing your review, MIchelle. It certainly sounds like you had the experience we strive to provide. We can't wait to have you back again!
"Very nice Southern Hospitality"
We were very pleased with the warm welcome from the staff at Ameristar. Each & every employee we had contact with was super nice. What I really liked about them was they always wore a smile on their face. The hotel bed was very comfortable giving me a very restful sleep. I would definitely stay at Ameristar again on my next trip to Vicksburg and would […] highly recommend it to family and friends. Thank you, Ameristar!!! Read moreGenuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg We really appreciate your recommendation Pam :) I'll be sure to pass your kudos along to our team. Thanks for being our guest and we look forward to seeing you next time!
We came into town to see historic sites on our way to southern Mississippi and needed a clean place to stay for the night. We were concerned about the hotel/casino environment, but the casino is actually across the street, so it was pretty quiet. There was noise until around midnight, but we didn't go to bed until about that time. The beds were comfortable […] and there was no nasty smoke smell. Overall, it was a good hotel. I wish they had breakfast, but for the price, it was fine. Read moreGenuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg I'm glad you had a comfortable stay with us! We do appreciate your feedback and I will pass it along to our team members. Thanks for visiting and for sharing your review, hope you return for another visit, hopefully soon :)
"Air and bedding"
The linen was musty and air insufficient. I have been sick since returning home. The staff was great however.Genuine Hotels.com guest review
"Typical Casino stay."
We stayed only one night here on our Great River Road journey. Comfortable and clean. Typical casino lodgings.Although we did have a spectacular view of the Missisipi. Casino is down the hill from the hotel on the banks of the river. Frequent shuttle bus . Very impressed with the delicious food at the buffet at dinner.,Genuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg I'm happy to hear you had such a good experience with us! Thanks for sharing your review and for visiting. We look forward to seeing you next time!
Don't let the pictures fool you, the hotel looks extremely nice online, but the room was full of filth. The air vent looked to be covered in years of dust, the bathroom floor was so dirty that I wore my shoes, and just generally dirty with little care taken for cleanliness!Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg This certainly is not the quality standard at Ameristar. I apologize if we fell short during your stay. We appreciate your feedback and do hope you give us another try.
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