pricey room for no breakfast included.Genuine Hotels.com guest review
"River View is not close"
There really is not a view of the river; the river is west and hotel faces north or south, so looking toward river is quite far away. Had trouble getting the heating system to work without blowing on me all night. It is a 3 star hotel, and I prefer others to this one. Might be fine if you're a gambler.Genuine Hotels.com guest review
Was only there one night but going back tonight if I can get a room.Genuine Hotels.com guest review
"Had a great stay."
I really enjoyed staying at Ameristar Casino Hotel in Vicksburg. The room was perfect, and so was the view. Five stars Ameristar Casino Hotel : )Genuine Hotels.com guest review
"Nice Room, comfortable bed"
Nice Room, comfortable bedGenuine Hotels.com guest review
GOOD ROOM.........NO ISSUES OR PROBLEMS AT ALL - WOULD DEF STAY AGAIN!Genuine Hotels.com guest review
Very luxurious! We felt spoiled by this one! After a week or so of traveling, we expected a nice, but average place, but we were pleasantly surprised when we walked into their hotel lobby! We would definitely stay again! Clean and very comfortable...a classy hotel.Genuine Hotels.com guest review
Very nice hotel except for the bed. The mattress was very lumpy and saggy. They have a shuttle that runs about every 10-15 minutes to their casino across the street.Genuine Hotels.com guest review
Comforter had a cigarette burn in it and room had a broken lamp. Also, no fan in the bathroom to vent shower steam. Did have clean hallways and a beautiful view of the Mississippi river. Would have been nice to have a small refrig. and maybe a microwave. Close to everything which was nice. Minimal amenities which was surprising since it was a casino […] hotel. No breakfast but guess they want people to go across the street to the casino. Read moreGenuine Hotels.com guest review
Absolutely wonderful stay!!! Will stay again. Great serviceGenuine Hotels.com guest review
It was OK but not over the top. I would stay again.Genuine Hotels.com guest review
The hotel and staff did a great job in making our stay perfect. I wish that the room had a mini refrigerator, but that is my only complaint. I was impressed with the friendliness of the staff - even the lady sweeping the parking lot at 7am.Genuine Hotels.com guest review
"Great place to stay in Vicksburg!"
Very nice hotel. Will return in the future.Genuine Hotels.com guest review
"Hotel not connected to Casino"
The hotel room was clean. The shower rod was partially broke. The hotel does not connect to the casino. The Casino is across the street and you must drive or take hotel bus.Genuine Hotels.com guest review
Unfortunately has not been kept up . the reception area and service was satisfactory but the rooms smelt musty and was somewhat dusty . The bathroom drain was slow and the tub was slick .Not sure I would stay in this hotel again as it was also pricey in comparison to other hotels in the area .Genuine Hotels.com guest review
I thought the hotel was nice and clean. However, it was located across the street from the casino, which was an inconvenience. For anyone staying in the area, I would definitely recommend dining at Rusty's Riverfront Grill. It is located about 3 miles north of the casino.Genuine Hotels.com guest review
"Want to smoke?"
The hotel is smoking and the smell is very strong. The bed was comfortable. The shower did not drain in either room. This hotel is not connected to the casino.Genuine Hotels.com guest review
Great hotel! Got to slip in for a little gambling too!Genuine Hotels.com guest review
The rooms were very nice and clean. Service was good. Casino was set up nicely with the evening buffet upstairs. The breakfast at the casino cafe was one of the best breakfasts I have had in awhile. Very large portions and tasty sausage gravy. I would stay there again.Genuine Hotels.com guest review
The front desk attendants were very friendly and helpful.Genuine Hotels.com guest review
"Close to I-20"
The room was not very clean, especially the bathroom. The woman that checked us in was rude and even commented on the website that I purchased the room from. The woman next to me had not used a website and was given totally different care. The hotel is nice but I will look for a hotel that is more hospitable and does a better job cleaning up. The last […] thing you want to have to do at the end of the day is clean someone else's hair out of the shower. Read moreGenuine Expedia guest review
"Very nice beds"
Family of 4 stay , really good overhaul but no breakfastGenuine Expedia guest review
"Godt, som forventet"
Lille, god pool, som vores datter var glad for.Genuine Hotels.com guest review
Room was fine. It needed some TLC. The restaurants are located in the casino (across the street), to which you can only access by foot or shuttle. The buffet was touted as the "Best Buffet in Vicksburg", however I found it to be no better than Luby's. I was not at all impressed with the casino. The front desk clerk was very friendly and helpful....the […] rest of the staff was surly and distrustful. Read moreGenuine Expedia guest review
Hotel was clean and well kept overall. Room was "non-smoking" but clearly had been smoked in as bedding had "burn spots" and was a little shabby looking. Hotel is located across the street from casino with shuttle service. Worked well for overnight stay. Would stay there again.Genuine Hotels.com guest review
"Great Casino terrible Hotel."
Service was not good.Genuine Hotels.com guest review
"nice hotel not on same property as casino"
Hotel was nice ,staff friendly, room was well appointed and clean. The hotel sits on a hill ,with the casino on the river below , so you must ride a shuttle , or drive to the casino. shuttle runs 24 hrs a day every 10 to 15 min. All food except for snacks is on casino property.Genuine Expedia guest review
Overall great room was a little dark and had to handle our own bags but very nice.Genuine Hotels.com guest review
Vicksburg was neat with much old Architecture. The hotel was super and the Casino was a lot of fun with moderately priced food and fairly loose slots. We will stay there again as it is the midway point between Dallas and Atlanta. The rates thru Hotels.com were superGenuine Hotels.com guest review
The hotel staff are very accommodating upon check in and during your stay. The room was large and clean, except for the used wash cloth left in the shower. The vanity area is extremely small so this was a let down as women do need the extra space. The city is fascinating to explore and a must see. I recommend this place and plan to return again soo […] n. Read moreGenuine Hotels.com guest review
"Dirty Sheets and Bathtub."
Our sheets and pillow cases were dirty as well as our bathtub. The staff was less than friendly when we arrived. We definitely will not stay here again.Genuine Expedia guest review
Satisfied.Genuine Hotels.com guest review
"Not too shabby and price was nice."
No issues. Wish the staff knew a little but more area attractions.Genuine Expedia guest review
First let me give the good. The staff were friendly and very nice. The bad well first the NON smoking room smelled of stale smoke very strong. Had housekeeping spray to try to cover the odor but did not help. HK stated no one followed the rules. 2nd the room was dirty. You could tell where the vacuum cleaner stopped against the wall where the dust line […] was. 3rd the bed was so hard and uncomfortable that I didn't sleep at all and my body hurt. For those that care please note the casino is across the street. Joyce the shuttle driver was great. Had a great spirit about her. I hope the hotel improves we did enjoy visiting Vicksburg MS. Read moreGenuine Expedia guest review
"Great people working to make my stay a great one"
The personal worked hard to make our stay great. Food was good ,rooms were great ,clean, and ready, but the personal were great.Genuine Hotels.com guest review
Cigarette smell free. Good job! Tell the guys at Walnut Hills they have the best southern cooking this side of the Mason-Dixon Line. Oh yah the Casino was pretty fun to. You got some of my money but I will be back.Genuine Expedia guest review
Hotel was fine overall but the cleanliness of the floor was not acceptable. The tiled floor was almost sticky and the carpet was not very clean.Genuine Hotels.com guest review
Room was good and clean and bed was comfortable. Did not get coffee or breakfast at hotel. You must walk or wait for shuttle to get coffee or breakfast. We found that very inconvienient. We left with no coffee or breakfast. We were in a hurryGenuine Hotels.com guest review
"Guess I expected more"
The bed was comfy, the shower was amazing! However the stench when walking into the room was blinding. Smelled like someone had just smoked a pack of cigs at the door. The room never really cooled off enough to be comfortable, but we brought fans. It was quiet, I never heard noise from outside. The safe didn't work, and we had to call someone everytime […] we used it. There was no breakfast offered, I assume they want all your money to go to the casino. The shuttle was very handy and always arrived quickly. Overall, it wasn't what I expected, and next time I'll stay somewhere cheaper. Read moreGenuine Hotels.com guest review
Nice hotel to use as a stop-over while on road.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Your review is greatly appreciated, Texcyn. Thank you for stopping by to visit. Our property offers live cabaret entertainment, multiple dining options and casino gaming. I do hope you have time to check out some of these amenities. Thank you for the great review and we look forward to your next stop-over.
We were disappointed in the hotel. Most of the pictures were of the casino across the street. Not that clean either.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for sharing your feedback, Tracy. I am so sorry to hear you were disappointed during your recent visit. Guest satisfaction and cleanliness are our top priorities and what your describe certainly does not meet our standard. I will send your comments to our property team to review. Thank you for being our guest and we do hope you give us another try.
"Close to my interests"
Stay was good. I requested two adjoining NON-SMOKING rooms and I was given two separate smoking rooms. I still have cigarette stink in my clothes. These were the last two rooms, I prepaid and I couldn't change rooms nor could I cancel due to prepaying. Very unsatisfactory.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg I'm pleased to hear your stay was good however, I'm sorry for the inconvenience you experienced regarding your room preference. Rooms types cannot be guaranteed prior to arrival but only requested. We do our best to fulfill all our guests' requests and assign upon arrival based on rooms that are readily clean and available. Alas, too many requests for a specific room type leads to some guests being assigned into a room meeting the closest description. I apologize if this was not communicated in advance. I will reach out to our booking team right away. Thank you for being our guest and for sharing your review.
"Okay stay for the price"
Couldn't find any coffee in the morning.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you very much for your review! We are glad that you enjoyed your stay with us! For your future stay , please note that in the television console there is a coffee pot and coffee for your in room convenience. You will also be able to find complimentary coffee in the lobby by the market area. I hope this helps and we look forward to seeing you again very soon.
"Review of Ameristar Hotel"
As a former travel agency owner I was pretty disappointed with the Ameristar Hotel. I thought it would be nicer in every way. For $150.00 a night I felt you are paying a lot for what you get. Carol LowellGenuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for reviewing our hotel, Carol. I am sorry to hear your stay was disappointing. We are always looking to make changes in order to improve our guests' experience. We thank you for being our guest and hope to see you soon again.
"Quick Getaway Destination"
I was needing a stress relief from my everyday routine & considering that Vicksburg was less than an hour away I decided to book a room. The staff was very welcoming & the room was LOVELY. Very clean, cozy, and refreshing. It was very peaceful and allowed me to regain a sense of serenity. Later that evening I went over to the casino via the shuttle […] and enjoyed a few drinks. I will definitely be booking this hotel again!!!! Read moreGenuine Hotels.com guest review
We really enjoyed our stay there. The only problem we had...The construction/remodeling, on half the floor we were on. After a long day of driving, I wanted to sleep in some. But at 6:30am I was awaken by hammering, scraping and all kinds of other noise outside of our door. It woke me up out of a sound sleep. I first thought someone was trying to break […] into our room. I know the work has to be done. Why not start it at 9:00am? Read moreGenuine Hotels.com guest review
"Jacuzzi Tub next to the bed"
Buffet was much better then exepected. And we showed up with in an hour of closing. Food was still fresh and they were still bringing food out. And sugar free apple pie was spot on! Room was nice. Bed was so so but pillows were good and the best feature was a jet tub in the bedroom! I took two baths and watched tv at the same time.Genuine Expedia guest review
"Good Location But Not Maintained Well"
The hotel itself is in a good location and the staff is very friendly. The room's are a good size but seriously need upgraded. The air hardly cooled the room and there was a lot of construction going on inside the lobby and on our floor. It's an Ok hotel for an overnight stay but I wouldn't advise it for an extended trip.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for your suggestions and apologize for the inconvenience of the renovation taking place. We hope you enjoy all the new changes once the renovation is complete and if you would like to visit sooner simply request a floor without construction from the front desk. Thank you for being our guest and for posting your review.
"Nice hotel across street from gaming."
I would have liked to have been able to get a bite to eat at the hotel with late check-in and also for breakfast in the morning.Genuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg Cat, thank you for the positive review. It's great to read about the friendly service you received and your comfortable stay. I apologize for not offering any dining options on the hotel property. I will pass your feedback for consideration. Thank you for being our guest and we hope to see you soon again.
"It's ok, but not connected to the Casino!"
Staff I found rude, but the room was nice & clean. In the rooms they had basic info about the hotel/casino on the TV menu, but couldn't find anywhere what time was checkout? So had to ring reception, after waiting 5-10 mins for someone to pick up, finally got the info required. All found options are at the casino, so you have to wait for a shuttle that […] comes every 20mins. Read moreGenuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for reviewing our hotel and casino, Kristy. We strive to provide friendly and convenient service and apologize if this was not the case during your visit. I have reached out to our property team for quality assurance. Thank you for being our guest and we hope to see you soon again.
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