I enjoyed the hotel, and ate at the casino, good value for a business travelerGenuine Hotels.com guest review
"Very nice suprise"
I was very surprised at the quality of this hotel. The staff was very friendly and the room was very nice. I would highly recommend this hotel to other travelers in this area. I have stayed at a few other places in Vicksburg but this is the place we will stay from now on.Genuine Hotels.com guest review
"Quick in-n-out overnite with gambling/dinner."
Not much interface with hotel staff, but shuttle bus drivers were nice, friendly and courteous. The sports bar (extreme south side - 1st floor of casino) provided just what I wanted for dinner, MNF & a casual low cost meal.Genuine Expedia guest review
Very good value but they put us in a smoking room and that was not good. We should of asked for a different non smoking room but I didn't think it would bother me as much as it did. Also no food service on the property. You have to walk, take a shuttle to the Casino or drive somewhere to eat. The bed was ok but not great. The room was large and com […] fortable. Read moreGenuine Hotels.com guest review
"Casino Hotel But Not Co-Located at Casino"
Ameristar Hotel is well maintained, well run, conveniently located hotel in Vicksburg. It is not co-located with the Ameristar Casino but a shuttle runs every 15-20 minutes 24 hours between the two. The hotel is easy off / easy on I-20 (Exit 1A - Washington Street) and centrally located between the other river front casinos. Close to a Kangaroo and […] Shell (with a Subway) gas stations (compare fuel prices closely, especially diesel - hint hint). Domino's Pizza delivers to the room. Pool and jacuzzi were open during our stay. There was a "work station" in the lobby with free internet access for folks without connectivity otherwise. Plenty of luggage carts available. Our room was non-smoking with two queen beds and was clean and well prepared upon our arrival. AC/heater with thermostat worked fine. Wide screen, HD TV worked fine. The unencrypted Wifi signal was moderately fast, reliable, and easy to connect to with both a laptop and smartphone. Ice machine and soda/water vending machine near elevators. Coffee maker in the room but didn't use it (why make the mess when coffee was available - see below). No complimentary breakfast per se, only 2 or 3 carafes of regular coffee (no decaf or hot water the 3 mornings we were there). No workout facilities but large hotel parking lots all around if you like to walk or run for your workouts. All in all, a pleasant 3 night, 2 day stay although we would not stay here for the hotel's full price for the room. Read moreGenuine Expedia guest review
"Close to all must see sights"
Casino was good and Civil War sights were great.Genuine Hotels.com guest review
Ask to revise my review. Did not like the truth. I did not use profanity and did not break any rules. Do not stay there if going to Vicksburg.Genuine Expedia guest review
"Could have been a great hotel"
Staff (lady at the front desk) very nice. Lady driving the shuttle to and from the hotel and casino was very nice. Overall hotel was dingy. Hotel room was dirty. Did not look to have been mopped or dusted. The room was very dusty. The mirrors and glass table tops were streaked and smeared. With some cleaning the hotel would have been worth the mone […] y. Read moreGenuine Expedia guest review
"great stop over"
very convenient stopping plaaceGenuine Hotels.com guest review
We often stay here since it is a good first (or last) night's destination when going east from our hometown (or returning). We are always pleased with everything. Often we stay in the casino's great RV Park, when traveling in our RV. Shuttle to/from casino. Good food and something to do in a place where we have visited all the tourist sites.Genuine Hotels.com guest review
Found black mold in bathroom. Staff seemed not to care.Cigarette burn hole in bedspread that was non-smoking room.Sticky floor and poor lighting. Will not stay again.Genuine Hotels.com guest review
"NOT WHAT IT SEEMS :("
First, the only exterior picture they showed was of the casino/restaurant complex across the road. You room WILL NOT be over there. Secondly, the photos of the room are NOT from THIS particular hotel. They look NOTHING like this. The hotel was okay. The room was dirty, and not at all what we expected. We hadto get our room re-keyed 4 times and even […] then, it never worked properly. We just made sure there would always be someone in the room to let us back in. The staff were great. Read moreGenuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg I'm sorry if you weren't completely satisfied with your stay. Our hotel is located across the street from our casino and restaurants, however we do provide a complimentary 24/7 shuttle for guests to have easy access to our entire property. When room keys are placed next to credit cards or cell phones, they can sometimes become deactivated. I'm sorry for any inconvenience with this. We appreciate your feedback and I will pass it along to our housekeeping team to ensure our guest rooms are meeting our quality standards. Thank you for visiting.
Nothing fancy, but comfortable and easy access to casino with shuttle.Genuine Expedia guest review
"great hotel next to interstate"
Clean room shuttle service to casino. Nice people at front deskGenuine Hotels.com guest review
This is a nice hotel. Great location and large clean rooms. Our only problem was the long line at check in. No breakfast there.Genuine Hotels.com guest review
"Get the Suite!"
We have stayed at this hotel before, staying in a lovely suite on the top floor with a view of the Mississippi. Because we were only spending one night and arrived late, we got a less expensive room. It was like a dungeon, dark, not clean, worn! Next time, if we return, we will get a suite!Genuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg Thanks for coming back to see us. We do value your feedback and will pass it along to our team so we can make improvements. We do also love being so close to the Military Park - it's a nice place for taking a walk and enjoying the outdoors. Thank you for sharing your feedback and for being our guest.
"old, smoky hotel"
There had been years of smoking in that hotel, so even a non-smoking room reeked of smoke, as did the bedding and pillows. The lobby was so bad that I felt as if I could scrape yellow nicotine off the walls.Genuine Hotels.com guest review
This was my second time at Ameristar, the first time was okay. The service was terrible, did not change the sheets and not enough towels in the room. The last night that I was there the beds was not made, we came in at 10:00pm. My wife went to the service desk and supervisor said nothing could do. I left the manager message, she had not return my call, […] I'm still waiting this is the third day. This was our 30th anniversary it was 10-1-13 Ameristar hotel is supposed to be the best hotel in Vicksburg and I'm very disappointed. I look forward from to hearing from someone thank you. . Read moreGenuine Hotels.com guest review
"Close to casinos, options down the Interstate"
Good stay, would stay here again. Convenient for casino. Not convenient for food.Genuine Expedia guest review
Booked this room for an overnight stay on the way home from another destination. A great rate was being offered for this night & we thought it would be fun to play a little at the casino. We were not disappointed. We knew from other reviews that the casino was across the street from the hotel but was not a problem to use the shuttle provided. Hotel […] room was very nice & had a huge flat screen TV. Bed was very comfortable too. It would be nice if they had a restaurant in the hotel (especially for breakfast) instead of having to go to the casino or driving somewhere. Would stay here again. Read moreGenuine Hotels.com guest review
"One night stay - OK hotel"
I was disappointed that the hotel was not in the same building as the casino. The rooms were clean and offered a safe, TV and coffee pot. The hair dryer only worked on low. The hotel did not have room service or available restaurants. All eating facilities (other than the small snacks for purchase by the front desk) were at the casino building across […] the street. Yet the complimentary coffee in the morning was great. The hotel staff were pleasant and the shuttle ride to the casino ran every 15 minutes or so. Our one night stay was pleasant but not what we had expected. Read moreGenuine Expedia guest review
"Good place to stay but limitations"
Nice hotel but no food on site. Can't get a drink there either. Have to go across the street to the casino for food and beverage service. The restaurant has excellent food which I ordered to go but I couldn't even take a glass of wine back to my room. Also the beds must be older because they are not the most comfortable. Too soft.Genuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg Thanks for visiting us. We do provide a complimentary 24/7 shuttle that makes stops every 15 minutes so guests can easily have access to our dining options. We appreciate your feedback.
"Great Staff But Could Be Cleaner"
Great hotel if you plan to gamble but plan to leave the hotel for meals. Our room was nice, however it needed a deep cleaning. Mold on the shower curtain. We enjoyed our stay and will probably stay again.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg I'm glad you enjoyed your stay. We appreciate your feedback and I'll certainly pass it along to our housekeeping team. Thank you for visiting.
We had a nice experience at this hotel. We appreciated how clean the room was when we were there.Genuine Expedia guest review
"Nice - Convenient to Casino"
The staff was very helpful, courteous. They gave us suggestions for wonderful, historic place for lunch. Shuttle to Casino was easy & convenient - pickup at hotel door - drop off at door of casino - runs every 10 minutes. We will go there again.Genuine Expedia guest review
Nice hotel, clean; however, it was disappointing that the casino was not on site.Genuine Expedia guest review
"What a View"
we were lucky enough to stay on the south side of the Hotel, and had the best view on the 5th floor. The Mississippi River and the bridge over it were right there out our window. We arrived just about sunset time and took some lovely photos of the river, bridge and sunset. The beds were comfortable and the shower was great. The shuttle ride over to […] the Casino was perfect. Dinner was an all you can eat buffet in the restaraunt at the Casino and could not have been better. Great time and Great Stay. Read moreGenuine Hotels.com guest review
"Okay for the money"
I chose this hotel for its proximity to the interstate. It was comfortable and quiet. I booked it on Expedia for $71 per night and stayed 1 night. Made my travel westward easier.Genuine Expedia guest review
"Good place to stay"
Restful night with no issues. The hotel is across the street from the casino, so had to take a shuttle.Genuine Hotels.com guest review
"Great place to stay!"
We enjoy the convenience of staying here. The shuttle service to the casino is great. Rooms are nice and people are friendly.We have stayed here twice and was good both times.Genuine Expedia guest review
"We'll be back."
We left clothes in the closet, called the hotel, and they sent them to us Fedex at no cost to us. Would definately stay there again.Genuine Expedia guest review
"Great Hotel at a Great Price"
When comparing prices for my overnight stay with other hotels in the area, this was a great value. The hotel was very nice and the room was great. They have a shuttle to casino that runs every 15 min all day long..every day. The parking lot was well lit, so I felt safe. I'd highly recommend anyone to stay here.Genuine Hotels.com guest review
"Clean but Hot"
We have stayed at the ameristar hotel several times. As far as the hotel is great. Clean, friendly staff, very helpful and convenient. Downfall room was HOT. Very humid and stuffy. Had a problem falling asleep. Even hubby and i both had stuffy noses. Air conditioning needs upgrading. When you stepped out of elevator into lobby it was cool and refreshing. […] May think twice about this location for the money we paid. Read moreGenuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thank you for visiting and for sharing your feedback; we will forward it along to our facilities team. We appreciate you being our guest.
Great room with a comfortable bed. Just what was needed for an overnight stay. The hotel overall is in a very attractive southern surroundings. Lots of history in the area to soak up. Second year I have stayed here and it was just as nice the first time. Will stay again next year.Genuine Hotels.com guest review
"Nicest Casino Hotel in Vicksburg"
Overall it was nice, they have a shuttle that runs on time every 15-30 mins to the casino; the staff is polite and helpful, the hotel lobby is nice and smoke free (yea) and they do have non smoking floors, but unfortunately I was not on that floor, but, have to say my room was fine...There is a lot to do in the city encourage all to visit downtown on […] a Saturday, the Art galleries, restaurants, tour around the historic district, and visit the Tomato Place on 61 south just a few miles from the hotel, well worth the trip there, trust me! Read moreGenuine Hotels.com guest review
"Great view of the Mississippi"
Nice clean, quiet hotel room. Easy access, close to casino.Genuine Expedia guest review
Great hotel, very clean. The only negative is you have to take a shuttle to casino, which is not very far. But I would prefer to just walk down and be in casino. Other than that great place to stay.Genuine Expedia guest review
"nice hotel close to casino"
nice hotel room was nice and quite, easy access to the casino on shuttle. stayed 2 days and ate in the casino restaurants. Food was very good would recommend.Genuine Expedia guest review
The hotel is located at the top of the bluff. To get to the casino and restaurant you take a shuttle bus. My foot and leg were injured in a motorcycle accident seven weeks ago. I am still wearing a cast and use crutches. The shuttle bus rides to the casino and back to the hotel were rough and jerky. The turns were violent, had to hold on to the bar […] and brace my bad leg with a crutch to stay in the seat. No assistance getting into and out of the bus was provided. The air conditioner thermostat in our room was apparently defective. Set it to 70 the room cooled to 58. Turn it off and the room was too hot. Had a pizza in the casino and I must say it was excellent. Casino was ho hum. Rates are high for what you get. Read moreGenuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg We appreciate your feedback. I apologize for any inconvenience during your stay. If you do ever need assistance, please don't hesitate to let one of our team members know and we're happy to do what we can to ensure you have a comfortable visit. Thank you for visiting.
I was a lot better then I thought it would be since it was in Vicksburg!!!Genuine Hotels.com guest review
"close to casino"
Overall hotel stay was nice. I didn't realize the casino was not onsite. Not the hotel's fault, I simply assumed they would be on the same property. They do provide a regular shuttle between the properties. There are no restaurants within the hotel. The only food available are snack items in the hotel's convenience store. The only microwave is located […] with the snacks. The hotel was clean and the staff were friendly. It is definitely an older remodeled hotel. There is very little to do in Vicksburg. I really was more disappointed in the city than in the hotel. Read moreGenuine Hotels.com guest review
"Nice Hotel across the street from the Casino"
This hotel is located right next to the interstate exit and across the street from the visitors center and the Mississippi River. We did not know that it was going to be a separate building from the casino which is located across the road.Genuine Expedia guest review
Response by Ameristar Casino Hotel Vicksburg We appreciate your feedback. We do offer a 24/7 shuttle making stops every 15 minutes between our hotel, casino and restaurants. Thank you for staying with us.
None of the descriptions of the property told us the casino was a bus ride away, including all the restaurants. Not very convenient.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg I'm sorry for any confusion. Our hotel is in a separate building from our casino and restaurants. We do provide a complimentary shuttle 24/7 that makes stops every 15-20 minutes.
We were traveling but really enjoyed the hotel. Very friendly staff and very helpful. The buffe was great. Loved the Southern hospitality. The staff was very friendly and willing to help. Could not believe I got my southern cooking while staying there. Catfish, and frog legs with cornbread, fries and fried potatoes. Don't worry, they have plenty of […] other delightful choices. The deserts! I am a diabedic so I thought I was going into diabedic coma. Just kidding! They were sweet ! You have to try their cho chip cookies, warm and melt in your mouth. Will stay there again and again. Right on the Mississippi River. Wonderful Read moreGenuine Expedia guest review
"seemed nicest of casino hotels"
check in process fast. no checkout on tv. good sized room with ice cold air.Genuine Expedia guest review
Very average thought it would be nicer, just a very average hotel, nice lobby, room was ok, but nothing exceptional.Genuine Hotels.com guest review
We were disappointed with the hotel and casino being separated. Otherwise, we were very satisfied.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg Thanks for visiting! We do have a 24/7 shuttle that makes stops every 15 minutes and connects our hotel guests with our casino and restaurants. We appreciate your feedback.
The one issue we had was, we had ants on our night table. When we told the lady at the front desk, her reaction lead us to believe that it's happened before. I was looking for one of the cleaning ladies to ask her something and she was sitting in a chair in another room looking out the windowGenuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg I’m so sorry for this. It is certainly not common for our guests to experience this. I am passing your feedback along to our team and I do hope you visit again.
I accidentally booked a smoking room, but that wasn't so bad. The part that was horrible was you needed to wear shoes because the carpets were so dirty. One of the beds didn't have any sheets on them. The bathroom door in one room didn't latch and in our other room it wouldn't close at all. There are no security latches on the door and the room doors […] close very loudly. You could hear the whole floors door close. The walls are paper thin and I hope that the people next to us did not hear my daughter crying all night. The staff was friendly and the shampoo and conditioner smells amazing. But I will not stay at this hotel again. Read moreGenuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg I'm so sorry to hear that you weren't completely satisfied with your stay. Cleanliness is a top priority for us and we encourage guests to let us know if there is anything in their room that does not meet their expectations. We do appreciate your feedback and I will pass it along to our housekeeping team. We hope you reconsider and continue to be our guest.
Hotel needs a garbage can by the vending machine on each floor. Also, the Front Desk/night audit should be equipped upon request with extra towels, etc-- just in case a guest does not want to wait for delivery. Otherwise, the hotel is nice and the staff is friendly.Genuine Hotels.com guest review
Response by Ameristar Casino Hotel Vicksburg We appreciate your feedback; I'll pass it along to our team members. Thanks for being our guest!
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