All hotels in Dubai, United Arab Emirates
1 room, 2 adults
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Airport Road, Port Saeed Al Maktoum Street, Dubai, United Arab Emirates, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 114 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    3.6

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is not situated with many other hotels so catching a cab is a chore. Other than the hour and a half wait for roomservice I don't have any complaints. You should know that the WIFI is not good. It only worked for me if I was in the lobby.
Genuine Hotels.com guest review
2 night business trip Dec 5, 2013
David
IE
3.0 / 5Good
"Acceptable hotel good value"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
A bit old, aircon didnt work as well as it could but acceptable. But great food made up for it. A bit hard to find.
Genuine Expedia guest review
Other trip Oct 8, 2013
brian
AU
4.0 / 5Excellent
"POOR INTERNET SIGNAL"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Overall the Hotel was very nice - clean and very friendly staff - the BIGGEST complaint i have is the the wireless internet signal was very very poor. I was not able to work from my room at all during my 4 day stay. On the last day the internet was down completely.
Genuine Hotels.com guest review
3 night business trip Jun 5, 2013
A Traveler
IE
1.0 / 5Poor
"Horrible Experience"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
First of all they are not "across" from the City Center Mall . . they are quite a distance. not possible to walk in the heat with family. Not easy to get cab right outside the hotel either ...can take a bit of time. When we finally got there the hotel room category at the time of booking said the particular room has a sofa bed but there wasnt any . i callled and informed reception they were clueless but they offered to send an extra bed .the room given to me was musty and full of smoke odour though i had categorically specified non smoking at the time of booking. i had to ask for a room change. the rooms do look worn and i believe the hotel is in need of some upgradation . the troubles didnt end there. 3 days in a row when they cleaned my room they "forgot " to put towels . After midnight its difficult to get housekeeping OR even the front desk on the phone. Worst was on the last day when i was checking out ... called the reception 8.45 am and asked them to call a big cab ( since i had a bit of luggage) and i had to leave for the airport at 9.30 . then at 9.15 i called the bell desk to send someone for the luggage. the person came at 9.50 am !!! when i reached downstairs there was no cab . Apparently there was some "miscommunication" and they never got the message . Luckily i found a big cab after 5 mins of looking for one but i reached the airport late and had to really rush through which was stressful especially since i had 2 young kids . Wouldnt recommend this hotel
Genuine Hotels.com guest review
6 night family trip May 26, 2013
A Traveler
IN
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice & friendly, Generally very good.
Genuine Hotels.com guest review
Family trip Jun 6, 2013
Mydin
AS
1.0 / 5Poor
"Needs improvements"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The Hotel is ok and convenient but needs a lot o improvements I had no towels Nd kept on askin for it. My room carpet was very dirty and not hygiene for my baby Location is very good . Taxis always available Pool on top good.. Massage parlour and spa good .. I hope they improve as the location is good
Genuine Expedia guest review
Other trip May 28, 2013
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent Services, very helpful employees. Excellent breakfast with different types.Helpful employee in the restaurant. I recommend anyone to stay with excellent location,rooms, services, employees, meals, ...etc
Genuine Hotels.com guest review
3 night business trip May 13, 2013
A Traveler
IE
4.0 / 5Excellent
"City Seasons Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very friendly helpful staff, close to shopping. Arrived several hour early but no problem..... were given breakfast and had room allocated almost straight away. Best service and excellent room.
Genuine Expedia guest review
Other trip Apr 1, 2013
Reg
AU
4.0 / 5Excellent
"Close to airport but need taxi metro close"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Fine
Genuine Hotels.com guest review
2 night trip Mar 22, 2013
Derek
AU
1.0 / 5Poor
"Crappy hotel, crappy staff"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
From the moment we arrived they just didn't care about our group of 4 it was all too much trouble to them, the rooms stunk and there was a fridge with nothing in it, and at check out we were asked if we used the mini bar, I just laughed and said I would've liked too but nothing was in it, all he said was really!!!!! Just not a nice place stay clear, staff useless.
Genuine Expedia guest review
Other trip Mar 16, 2013
Kerrinlynne
AU
5.0 / 5Outstanding
"Fantastic hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I arrived early morning at the hotel. Staff were most helpful and arranged early book- in into hotel at no extra cost. They ensured my comfort throughout my stay. Good view from hotel room of Dubai creek and skyline including the tallest building, Burj Khalifa. The hotel is close to the airport, Dubai metro station, and City Centre. An ideal location to keep taxi costs down to a minimum. I definitely recommend a stay this hotel.
Genuine Expedia guest review
Other trip Feb 15, 2013
Yusuf
GB
5.0 / 5Outstanding
"7 night stay"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel is ok but far from other shop but it ok to stay in
Genuine Hotels.com guest review
7 night business trip Dec 27, 2012
Khan
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall a very good stay,nice location,staff,food and rooms were very good. Only the communication department was very poor,as we were to get an urgent mail, so we needed a copy of the mail or a fax which did not work despite several efforts with reception,this aspect has to be taken care of since the hotel is very good and up to the ratings.
Genuine Hotels.com guest review
2 night trip Dec 20, 2012
A Traveler
IN
2.0 / 5Fair
"Two days in Dubai"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Overall the staff, location and pricing for the City Seasons hotel were acceptable. However, there were two problems that will cause me to book elsewhere nex time. The first problem has to do with the availablity of hot water. In order to take a shower the water must run on full hot, full output for almost 5 minutes before the hot water reaches the faucet. I feel that this is both a waste of water and my time standing around waiting for my shower. The second problem was the mini-bar. When I opened the mini-bar I found that the refridgerator was not working and that the mini-bar had mold and other organic growth in it. When I pointed this out to the management all that was done was that the min-bar was cleaned. It still did not work. I found this unacceptable.
Genuine Hotels.com guest review
2 night trip Dec 13, 2012
Tim
IE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Stay was great, very close to the airport. Will definately stay here again.
Genuine Hotels.com guest review
1 night trip Dec 6, 2012
Scott
IE
5.0 / 5Outstanding
"Close to City Centre Shopping Mall and Airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good quality room with friendly and helpful staff
Genuine Hotels.com guest review
2 night business trip Nov 10, 2012
Theo
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Its very close to the airport. The hotel coffee shop or restaurant, was terrible, looked shabby and selection was not good. Room very comfortable and staff friendly. .
Genuine Hotels.com guest review
1 night business trip Sep 17, 2012
VITTORIA
AU

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Confortabele hotel voor een klein budget"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Het is alweer de 3x dat ik hier verblijf en vind prijs kwaliteitsverhouding geweldif
Genuine Hotels.com guest review
4 night family trip May 25, 2015
A Traveler
NL
4.0 / 5Excellent
"Bon rapport qualité prix"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Plutôt pas mal
Genuine Hotels.com guest review
2 night business trip May 19, 2015
Amir
FR
5.0 / 5Outstanding
"Dubai"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Jeg og min venninne dro til Dubai for å shoppe og treffe andre venner. Lokasjonen var veldig bra, i nærheten av store og gode shoppingmuligheter. Det var en takbasseng som også var rent og fint. Vi bestilte roomservice flere ganger, det var helt grei mat.
Genuine Hotels.com guest review
7 night trip with friends Apr 27, 2015
Elham
NO
4.0 / 5Excellent
"Overall is OK, good location."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
Room is a bit small. Overall is OK. Only strange is the lift cannot stop on the second floor, where I am staying, luggage has to bring down from third floor.
Genuine Hotels.com guest review
2 night business trip Apr 20, 2015
A Traveler
HK
4.0 / 5Excellent
"nice choice for transit. near airport."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Would be better to have bus arrangement to airport since its near.
Genuine Hotels.com guest review
1 night business trip Apr 21, 2015
A Traveler
TW
4.0 / 5Excellent
"Bon rapport qualité-prix"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
à part un petit problème de compréhension sur le lit d'appoint que nous pensions automatique pour une réservation pour 2 adultes et 1 enfant, problème vite rectifié avec l'aide grâcieuse du manager que nous remercions, pas grand chose à reprocher à cet hôtel assez agréable, bien situé et peu bruyant.
Genuine Expedia guest review
Other trip Mar 6, 2015
Frédéric
FR
4.0 / 5Excellent
"good food, friendly employee"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
good food, friendly employee
Genuine Hotels.com guest review
8 night romance trip Jan 17, 2015
A Traveler
TW
5.0 / 5Outstanding
"Svært godt fornøyd!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Vi kom dit 5 timer før innsjekking og vet av erfaring at det kan by på problemer. I stedet for å be oss komme tilbake kl 14, så fikk vi et rom med en gang! Fikk også kaffe og forfriskninger mens de ordna. Kjempeservice fra ende til annen! Middagen (buffet) på hotellet var også knallgod...!
Genuine Hotels.com guest review
2 night romance trip Jan 15, 2015
A Traveler
NO
5.0 / 5Outstanding
"Welcoming hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very good service on the hotel for late arrival. Also got late checkout for free the next day, as we stayed only one night.
Genuine Hotels.com guest review
1 night family trip Jan 7, 2015
Morten Hansen
NO
5.0 / 5Outstanding
"Värd vart enda öre"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfekt ställe, trevlig personal
Genuine Hotels.com guest review
3 night romance trip Nov 27, 2014
Aram
SE
4.0 / 5Excellent
"Nice!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice stay but sometimes difficult to get a taxi outside
Genuine Hotels.com guest review
1 night business trip Nov 17, 2014
A Traveler
SE
3.0 / 5Good
"DUBAI NOV"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
rapport qualite prix.....moyen
Genuine Hotels.com guest review
2 night business trip Nov 19, 2014
JEAN
FR
4.0 / 5Excellent
"Ottima posizione e confortevole"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Ben collegato ai terminal del DXB, personale gentile e servizio rapido
Genuine Expedia guest review
Other trip Sep 23, 2014
lisa
IT
4.0 / 5Excellent
"空港からも近く、地下鉄でもタクシーでも便利"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
家族向けのホテルでした。地下鉄の駅にも近く、徒歩圏内にショッピングモールもあり、夜遅い飛行機にもタクシーですぐ到着できて便利でした。夜11時までホテルの部屋で休み、タクシーで空港まですぐでした。 3人で泊まりましたが、コネクティングルームも提供してもらい朝食もとても良い感じで食べさせていただきました。
Genuine Expedia guest review
Other trip Mar 18, 2014
ドバイの旅人
JP
4.0 / 5Excellent
"buen servicio y habitaciones amplias y comodas"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Estuve solo por una noche pero la atencion fue muy buena. Buen desayuno. El sector no es muy agradable aunque tiene mall muy cerca, pero esta cerca del metro y a dos estaciones del aeropuerto, eso facilita el tema de la localizacion.
Genuine Hotels.com guest review
1 night business trip Mar 6, 2014
Sandra
CL
3.0 / 5Good
"Hyvä palvelu"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Aamupala oli aika surkea hotellin hintaan nähden.
Genuine Hotels.com guest review
2 night trip Feb 26, 2014
Marjo
FI
4.0 / 5Excellent
"快適なホテル"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
シティシーズンズホテルは空港、メトロに近くとても交通の便が良いホテルでした。ただ、ホテル横のとても広い駐車場は人気がなく夜はこわいというイメージがありました。なるべく、ホテルには9時までに戻るようにして、部屋にいるのも快適だったので、夕飯はルームサービスですませました。ハンバーガーのコンボセットが安くておいしかったです。また、モスクがホテル近くにあって、1日に何度かお祈りが聞こえていたのが、いかにも中東という印象でした。スタッフも親切で、料金に十分見合ったホテルだとは思いますが、次回ここを選ぶかと聞かれたら???です。グレードを落としてももう少し安いホテルを探すと思います。
Genuine Expedia guest review
Other trip Feb 7, 2014
JP
3.0 / 5Good
"Durchschnittliches Stadthotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
mageres Fruestueck, unangenehme Ambiente
Genuine Expedia guest review
Other trip Jan 17, 2014
Michael
DE
2.0 / 5Fair
"Très mal situé et acces difficile"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Accés à l'hotel assez difficile et impossible avoir un taxi ville - mais des limousines + chères . J'avais expressément demandé une chambre non fumeur mais j'ai eu une chambre qui sentait le tabac ou bien prendre une chambre sur rue très bruyante;
Genuine Hotels.com guest review
1 night business trip May 22, 2013
Daniel
FR
5.0 / 5Outstanding
"Godt hotel til par"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Ligger godt - tæt ved metro og stort shopping center Fantastisk betjening hele tiden Blot en anelse ærgerligt, at poolen havde en form for overdækning, så det var svært at finde sol hele tiden, men skyggen er selvfølgelig også ok
Genuine Expedia guest review
Other trip Feb 6, 2013
A Traveler
DK
5.0 / 5Outstanding
"Nostalgisk opphold"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Gir de beste anbefalinger til hotellet.
Genuine Hotels.com guest review
8 night romance trip Jan 11, 2013
A Traveler
NO
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night family trip Dec 6, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
6 night trip Feb 16, 2013
Sari
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
6 night trip Jan 16, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Mar 24, 2015
A Traveler
AS
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 22, 2015
A Traveler
AS
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Jan 17, 2015
A Traveler
AS
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
6 night business trip Aug 23, 2014
A Traveler
IE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night business trip Jul 14, 2014
A Traveler
IE
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
7 night trip May 11, 2014
A Traveler
IE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
5 night business trip Jan 26, 2014
A Traveler
IE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
7 night family trip Nov 28, 2013
Ammar Yassir
IE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
4 night trip Jun 28, 2013
A Traveler
IE
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