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1 room, 2 adults
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Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive, Puerto Aventuras

4.5 stars
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.2 / 5
  • I thought this was a new hotel but is an older hotel that was refurbished and renamed. It…Sep 14, 2015
  • I thought the was very nice. The staff is very friendly and goes through great lengths to…Sep 8, 2015
See all 52 Hotels.com reviews
From 4,532 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $862
  • Deluxe Gold king bed PURE
  • Deluxe Platinum Sky Terrace, one king bed
  • Deluxe Room (Platinum Sky Terrace)
  • Deluxe Gold king bed
  • Rock Suite Platinum
  • Rock Royalty Level - Deluxe platinum, 1 king bed
  • Deluxe Room
  • Deluxe Platinum Grand sky Terrace
  • Deluxe Diamond, one king bed
  • Deluxe Gold, two double beds
  • Deluxe Gold, 2 double beds, PURE

At a glance

Key facts

Hotel size

  • This hotel has 577 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Hard Rock Hotel Riviera Maya Adults Only All Inclusive
  • Hard Rock Riviera Maya Adults Only
  • Hard Rock Riviera Maya Adults Only Puerto Aventuras

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of USD 90.00 per room (roundtrip)

In the hotel

Food and drink
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Aerobics on site
  • Basketball on site
  • Pilates classes on site
  • Volleyball on site
  • Golfing nearby
  • Nightclub
  • Beach umbrellas
  • Spa tub
  • Beach towels
Working away
  • Business center
  • Meeting rooms 2
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Tennis

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Golf green fees

Spa

Rock Spa has massage/treatment rooms. Services include massages, facials, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Toro - This restaurant specializes in international cuisine and serves lunch and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Le Petit Cochon - This restaurant specializes in French cuisine and serves dinner only.

Los Gallos - This restaurant specializes in Mexican cuisine.

Dive - This poolside bar serves light fare only.

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive, Puerto Aventuras’s small print

Also known as

  • Hard Rock Hotel Riviera Maya Adults Only All Inclusive
  • Hard Rock Riviera Maya Adults Only
  • Hard Rock Riviera Maya Adults Only Puerto Aventuras

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of USD 90.00 per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive, Puerto Aventuras

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