"Great area. Close to all things we wanted to do."
Everybody very friendly. Rebecca stood out. Not only did she gives us a lot of attention, She was able to give everybody the same amount of attention. We will be repeat customers.Genuine Hotels.com guest review
This was my first time staying at this brand of hotel, but I found the experience very enjoyableGenuine Hotels.com guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you very much for taking the time to share your experience regarding your recent stay at the Wyndham Garden near La Cantera location. We appreciate your feedback on our rooms and service. We hope to see you the next time you are in San Antonio!
"Convenient Location but pretty much eyesore all ar"
Cleanliness was not great. I found a old sock probably the previous resident left (sic). Didnt avail much of the service. Has a pool but looks like its still to reach fully functional state. Great location with most of the important places - La Canterra, UTSA, USAA, RIM Mall, 6 Flags - easily reachable. Away from Down town ofcourse.Genuine Hotels.com guest review
"close to our purpose"
We enjoyed our stay in that we accomplished our purpose and the hotel and staff were great and helpful - special thanks to Rebecca and the bartender. All were helpful - SA is a very large city, particularly given that we live in little/quiet/slow Marfa.Genuine Hotels.com guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you very much for taking a the time to leave a positive review for our Wyndham Garden near La Cantera hotel! We are pleased to hear that the staff was very attentive and helpful, especially Rebecca and our bartender! We hope to be able to see you again the next time you are in San Antonio!
"Awesome hotel, mediocre staff"
The hotel was good and clean. The only down side was the staff, the manager did not even now how to check in guests.Genuine Hotels.com guest review
I wanted a place close to my sister's home and this was not far. The price was included with my airfare so not sure what the actual cost was per night. However, the place was modern, clean, had great service and the accommodations were better than expected. The only thing, in the dining area, you only had a breakfast buffet which was very good, but […] the cost was $11.00 and, if you wanted an omlet, that was an additional $3.00. Other than that, it was excellent. Read moreGenuine Expedia guest review
"Not whatt I expected from Wyndham facility."
Rooms were small as was restroom. We had a no smoking room, but hall way and rooms had a stale smoke smell.Genuine Expedia guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you so much for your feedback. I apologize that we did not meet your expectations for your stay with us. We are an 100% smoke free hotel. I will address the smoke smell with my housekeeping team so that we may ensure that it is taken care of. We greatly value the information that we receive from our guests like you and want you to know that we strive to provide you with the best possible stay you can have. I hope that you will give us another chance to "WOW" you on your next trip to San Antonio.
Nicely re-branded & remodeled hotel. Very good staff, & great value. Beds have some room for improvement on matress comfort level, and bathrooms in double queen rooms are small for 4 people to share. Overall though this facility earns a "better than most" rating for this class of hotel.Genuine Expedia guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you very much for taking the time to share a postiive review for our Wyndham Garden La Cantera hotel. We appreciate that you felt our hotel was a great value and that you appreciated our level of service. We hope to see you again when you return to San Antonio!
"near 6 flags"
bed were comfortable, breakfast was hot and goodGenuine Hotels.com guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you for taking the time to share your positive review about our Wyndham Garden near La Cantera hotel. We appreciate the feedback regarding the comfort level of our rooms and the quality of our breakfast! We hope to host you again when you return to San Antonio!
Very clean rooms, restrooms, and very comfortable beds. And the staff, was the best. I want to recognize Ricky and Stephanie, the bartenders. They have great hospitality.Genuine Expedia guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you very much for taking the time to share your positive review about our Wyndham Garden near La Cantera location. We appreciate your feedback regarding the cleanliness of the rooms and public areas. Thank you for recognizing our bar staff, Ricky and Stephanie- I will ensure that they receive the great feedback! We hope to see you again when you return to San Antonio.
"Thank you Chef Adrein"
The Restaurant and all its staff made our special day more than special. 12 family members from three different states. UTSA graduation dinner fri May 9 and mothers day breakfast May 11. Two of the guests are vegan and the chef came out to the table and honored there request for particular meals. The rooms were clean and well kept. Front desk personnel […] kind and always smiling. Read moreGenuine Hotels.com guest review
It was great! The only complaint I have is the hallway to our rooms on floor 4 had a horrible odor! Not sure what it was, but the rooms didn't smell. The breakfast was amazing!!!Genuine Hotels.com guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you very much for taking the time to share your positive experience with us regarding your stay at our Wyndham Garden near La Cantera location. Please accept my apology for the foul smell you experienced in the hallway- we strive to have all areas of our hotel exceptionally clean and in order for all guests. We hope to see you again on your return to San Antonio!!
"Disappointed on my first stay here"
We book our room in this hotel based on information on the website. The site identified pool maintenance the weekend before our stay. This was one of the reasons we waited a week. When we showed up, they told us the pool was under maintenance. We told them that was one of the reasons we booked this weekend. Nothing was done to compensate us. Disappointed […] on my first stay here. Read moreGenuine Hotels.com guest review
Response by Wyndham Garden San Antonio near La Cantera Please accept my sincere apologies that the maintenance work that we had done on our pool took as long as it did. We did not anitcipate it being out of use for as long as it was. I would like to invite you back to visit us again so that you may enjoy the use of all of our amenities. Thank you so much for letting us know about your stay and giving us the opportunity to make it right.
"Close to UTSA"
Upset about missing fridge in room and no. free breakfast.Genuine Expedia guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you so much for taking the time to let us know about your experience. The feedback we receive from our guests is very important to us. As a result of such feedback, we have ordered refrigerators for every room in our hotel. We hope to have them in and placed in rooms as soon as possible. While we do not offer a complimentary breakfast, we do have a fabulous restaurant that serves a great breakfast buffet and we do offer packages that can be booked to include your breakfast. We hope that you will come see us again and let us help you have a wonderful stay!
"Close to UTSA"
Upset about missing fridge in room and no. free breakfast.Genuine Expedia guest review
"Rude staff and terrible food"
The furnishings were cheesy. They still had the stickers covering the equipment from the last hotel chain (the Sheraton). We had breakfast ordered room service. They totally crewed up the order. Oatmeal cold, wrong food, Eggs made wrong, Bacon burnt. But what was worse was when I called to complain that it was over 15 minutes late, I got this attitude […] from the room service "Queen". What a dump! Read moreGenuine Hotels.com guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you so much for your feedback. I'm sorry your stay with us did not meet your expectations. Our hotel is 5 years old and has recently transitioned to a Wyndham Garden. I will make sure that the issues that you have brought to my attention are addressed with the appropriate staff and taken care of. We look for opportunities to improve our service and hope that you will give us another chance to impress you and make it up to you.
"Air Force graduation"
We stayed there 8 nights. Was looking forward to using the pool, but they closed it the day we arrived (Sunday)for maintenence, did not open until the following (Saturday), disappointing but that really was no big deal.The only complaint about the hotel was one day we did not have maid service, went to front desk & the girl was super friendly apologizing. […] Not having beds made is really no big deal either, but had no towels, washcloth, or any of the amenities, but they brought supplies up to our room. Customer service was great. They had happy hour every night which nice. Great location, would definitely stay there again. Read moreGenuine Hotels.com guest review
"a 4.5 star for the price of a 3 star"
The hotel appears to be newly built. Everything was new, with quality materials, and very clean. Try as I might, I can't think of anything bad to say about it. The rear patio was great in the afternoon and evening for lounging. The fitness room had free weights (not easily found in hotels) and open 24hrs. As a bonus, it's located next to a 24Hr "Whataburger". […] I stayed there for 4 nights and found the staff friendly to deal with. Great job guys! Read moreGenuine Hotels.com guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you very much for the time you spent submitting a positive review for our Wyndham Garden near La Cantera hotel. We appreciate that you enjoyed our outdoor patio area and that you found our workout facility to be pleasant. We hope to see you again when you return to San Antonio!
"call ahead to verify hotel details"
Pool had been down for maintenance but was supposed to be back up before our stay. It was ready to go the day we checked out. Told front desk the website stated it should have been back up 3 days ago. Was told "the website is wrong". They also advertised a shuittle but this only runs when they have double desk coverage so don't plan on it being available. […] Hotel was clean and folks were friendly but they do need to update their website so customers know what to expect during their stay. Hotel told Hotels.com that had we brought up our disappointment with the pool while we were there they would have given us a free breaksfast. We did, they didn't. Read moreGenuine Hotels.com guest review
"Nice hotel close to six flags"
The lady in the front desk when we arrived at 130am wasn't very friendly she even question us if we had a dog when we told her no.Genuine Expedia guest review
"Easy to Helotes"
Reserved this room for a wedding nearby. Room was clean and good overall. Hotel desk staff seemed to lack any enthusiasm during transaction, the rest the of staff was mindful and pleasant. For the price paid for the hotel there should have been a mini fridge at least. Did not use pool. Location is excellent, across from UTSA and right next to La Ca […] ntera. Read moreGenuine Hotels.com guest review
"Close to shopping"
Bathrooms were very good sized, nice amenities, pleasant staff.Genuine Hotels.com guest review
"Nice as expected"
Wyndham was better than the 3 stars its given.Genuine Hotels.com guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you for the kind comment, Dan. We appreciate your feedback!
When I booked online it said to add in the comments if a mini fridge was needed, which is what I did. Then when I called the hotel directly to let them know we'd be late check in I told them that we would be needing a fridge and they said if they had one available when we checked in it would be put in our room. Well when we got to the hotel I again […] asked for the fridge and she said that it was going to be an extra $10 a day to have a fridge! No where did it talk about a fee or additional charge for the fridge. In the end we ended up getting one fee free so that was nice but such an ordeal before hand. Read moreGenuine Hotels.com guest review
I think we got great value for the price. Beds were very comfortable and the location was great, we had a great view of six flags. They had a great happy hour! The only disappointing factor was housekeeping. When we arrived there was a sports drink bottle on the floor and we noticed not all trash was emptied daily.Genuine Expedia guest review
Hotel staff was very friendly. It was easy location for what I needed to do while in San Antonio. I could never get the temperature of the room correct at night. It was either too cold or too hot and humid. We had friends in 2 other rooms and they stated the same issue with AC unit. Daily housekeeping would always forget a shampoo or hand towels or […] vacuuming, It was mildly annoying. Read moreGenuine Hotels.com guest review
"Close for LaCantera!"
Good single evening stay - just wish I had brought my swim suit!Genuine Hotels.com guest review
The staff was cordial and the room was very nice. Check in was fast. The was bed was very comfortable.Genuine Hotels.com guest review
"Worst bed ever"
The beds were very noisy, extremely noisy, we were using both beds and we would woke up if the person on the other bed moved because of the noise, for 170s dll it was unacceptable. In the morning I told the front desk and ask for someone to contact me about and so far is just silence. We were in the same hotel before, it was a four points and it was […] new and very good. Still the same but different name and different price, no idea why they have those horrible beds Read moreGenuine Expedia guest review
"Nice, Clean and Very Convenient to Conference"
My stay at the Wyndham Garden near La Cantera was pleasant. The room was nice and clean, spacious and close to my business conference at La Cantera Resort. The only complaint I have is the shower water did not get very hot. There were lots of shopping and dining options nearby including The Shops @ La Cantera and The Rim.Genuine Hotels.com guest review
Really loved the hotel, and our eoom was really nice. Buffett was awesome and service and staff were always making sure we had everything we needed. Looking forward to coming back!Genuine Hotels.com guest review
I wish the room came with micro and fridge. The price seemed a bit steep for the room size and lack of appliances. Wish hotel staff would clean of all lint residue from lamps, air conditioner and other small areas of room. We have stayed at other hotels with less stars and rooms have been bigger and free breakfast was included. I know that it was winter […] when we booked the hotel but I think the outside pool area and patio could look cleaner and better organized. Read moreGenuine Hotels.com guest review
The hotel was nice .. rooms were clean and customer service was excellent! Most of all .. the temperature in the room was very comfortable (to our liking) .. I've been to many hotels we couldnt sleep in for being to warm even with the air on .. Perfect stay!Genuine Hotels.com guest review
Upon arriving into our room we found ithad not been cleaned and We over hesrd another guestcomplaining about the same thing. They were able to put us in another clean room though the smell was very unplesant.Genuine Hotels.com guest review
"Great location to visit fiesta Texas."
Great hotel and staff. We will stay here again! A free shuttle dropped us up and picked us up from the park at the designated times.Genuine Expedia guest review
"Nice, quiet, and safe area!"
We were pleased with this hotel from the time we checked in until we left. The area is very safe and quiet even though it's on the freeway. It's very close to San Antonio attractions and a short drive downtown if you avoid major traffic times. The hotel was clean and beds were comfy. Only negatives were the heater/air made a loud noise as it was shutting […] off, and breakfast is not included. All in all a great hotel for the price we paid :) Read moreGenuine Expedia guest review
I stayed in a Quality Inn the night before because all Hotels were sold out. The Quality Inn had bigger rooms with a sofa couch and the price was ½ less that the Wyndham. The Wyndham for being a high quality hotel needs to cater more to its guest for the price they charge. Never again will stay in an expensive hotel with poor comfort of the rooms.Genuine Hotels.com guest review
Bathroom was dingy & dirty. Shower had a grey dingy cast to the bottom of the shower, the shower had mildew around he edges, the bathroom had hair and footprints on the tiles, however the room itself was OK. Needed to be vacuumed up better, but overall the bed was comfy. Their cleaning products had a super strong smell to them, that gave me a headache, […] finally went to the grocery store to buy coffee grounds to soak up that odor. The guests were awful, kids running around yelling and screaming, you hear everything through the doors and walls...even if they were not loud. The second night got even louder. Read moreGenuine Hotels.com guest review
Relaxing & convenient to La Centerra & Six Flags Nice staff Heated pool Free wi-fi I would recommend staying here.Genuine Expedia guest review
"Great for University Visit"
The hotel was great. The only thing I was disappointed in was the breakfast buffet. The cost was $11 and the quality of food was not worth that.Genuine Hotels.com guest review
great stay. conviniently located by shopping center and affordable considering location.Genuine Hotels.com guest review
"Staff was friendly. Room was comfortable."
very nice. Staff was friendly. Room was comfrontable.Genuine Expedia guest review
We were very happy with this hotel. It is clean, the rooms are nice, the bedding was wonderful and the bathrooms are very nice. The price even includes a very nice breakfast! The first night I took a shower and told my husband how nice the shower was, glass doors and all. The second night when I took a shower the water pressure was not the same. My […] husband took a shower right after me and just before he finished the water stopped! It wouldn't turn on again. Wonder if it had anything to do with us being on the 6th floor(top floor)? If this didn't happen I would give this hotel 5 stars. Read moreGenuine Expedia guest review
"I'll Be Back!"
Great Hotel, thanks to the staff; registration, cleaning, bartender, waiters, all make an effort to ensure your stay is a pleasant one. I'll be back.Genuine Hotels.com guest review
It was a pleasant stay. The room was nice and clean. The hotel staff were veryT helpful and courteous.Genuine Hotels.com guest review
Poor managementGenuine Hotels.com guest review
Stumbled upon this location from a nephews (UTSA student) recommendation. Great property & location. Personnel were wonderful & amenities were awesome. Breakfast is 2nd to none & staff eager to serve you. Excellent choice. You won't be dissatisfied.Genuine Hotels.com guest review
"Great Staff and Service"
From entering the hotel to when we left, the staff (day & night) were very professional and curtious. We were also impressed with the quality of the bar and restaurant. Both the drinks and food were excellent. The room we had was large and comfortable. Only two issues: #1 the remote for the TV was difficult to control, could not scroll thru channels […] easily. #2 found bug in bed during the night, we notified staff who quickly removed the critter, inspected entire room for any others, replaced all bedding & towels. They took our issue seriouly and made us feel that they were truly concerned. Read moreGenuine Hotels.com guest review
I asked for pillows, never got them. The bartender was not very friendy, more like I was an inconvenience.Genuine Hotels.com guest review
I had the best experience. I am really looking forward to a return visit in the near future.Genuine Expedia guest review
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