"Nice hotel close to six flags"
The lady in the front desk when we arrived at 130am wasn't very friendly she even question us if we had a dog when we told her no.Genuine Expedia guest review
"Easy to Helotes"
Reserved this room for a wedding nearby. Room was clean and good overall. Hotel desk staff seemed to lack any enthusiasm during transaction, the rest the of staff was mindful and pleasant. For the price paid for the hotel there should have been a mini fridge at least. Did not use pool. Location is excellent, across from UTSA and right next to La Ca […] ntera. Read moreGenuine Hotels.com guest review
"Close to shopping"
Bathrooms were very good sized, nice amenities, pleasant staff.Genuine Hotels.com guest review
"Nice as expected"
Wyndham was better than the 3 stars its given.Genuine Hotels.com guest review
Response by Wyndham Garden San Antonio near La Cantera Thank you for the kind comment, Dan. We appreciate your feedback!
When I booked online it said to add in the comments if a mini fridge was needed, which is what I did. Then when I called the hotel directly to let them know we'd be late check in I told them that we would be needing a fridge and they said if they had one available when we checked in it would be put in our room. Well when we got to the hotel I again […] asked for the fridge and she said that it was going to be an extra $10 a day to have a fridge! No where did it talk about a fee or additional charge for the fridge. In the end we ended up getting one fee free so that was nice but such an ordeal before hand. Read moreGenuine Hotels.com guest review
I think we got great value for the price. Beds were very comfortable and the location was great, we had a great view of six flags. They had a great happy hour! The only disappointing factor was housekeeping. When we arrived there was a sports drink bottle on the floor and we noticed not all trash was emptied daily.Genuine Expedia guest review
Hotel staff was very friendly. It was easy location for what I needed to do while in San Antonio. I could never get the temperature of the room correct at night. It was either too cold or too hot and humid. We had friends in 2 other rooms and they stated the same issue with AC unit. Daily housekeeping would always forget a shampoo or hand towels or […] vacuuming, It was mildly annoying. Read moreGenuine Hotels.com guest review
"Close for LaCantera!"
Good single evening stay - just wish I had brought my swim suit!Genuine Hotels.com guest review
The staff was cordial and the room was very nice. Check in was fast. The was bed was very comfortable.Genuine Hotels.com guest review
"Worst bed ever"
The beds were very noisy, extremely noisy, we were using both beds and we would woke up if the person on the other bed moved because of the noise, for 170s dll it was unacceptable. In the morning I told the front desk and ask for someone to contact me about and so far is just silence. We were in the same hotel before, it was a four points and it was […] new and very good. Still the same but different name and different price, no idea why they have those horrible beds Read moreGenuine Expedia guest review
"Nice, Clean and Very Convenient to Conference"
My stay at the Wyndham Garden near La Cantera was pleasant. The room was nice and clean, spacious and close to my business conference at La Cantera Resort. The only complaint I have is the shower water did not get very hot. There were lots of shopping and dining options nearby including The Shops @ La Cantera and The Rim.Genuine Hotels.com guest review
Really loved the hotel, and our eoom was really nice. Buffett was awesome and service and staff were always making sure we had everything we needed. Looking forward to coming back!Genuine Hotels.com guest review
I wish the room came with micro and fridge. The price seemed a bit steep for the room size and lack of appliances. Wish hotel staff would clean of all lint residue from lamps, air conditioner and other small areas of room. We have stayed at other hotels with less stars and rooms have been bigger and free breakfast was included. I know that it was winter […] when we booked the hotel but I think the outside pool area and patio could look cleaner and better organized. Read moreGenuine Hotels.com guest review
The hotel was nice .. rooms were clean and customer service was excellent! Most of all .. the temperature in the room was very comfortable (to our liking) .. I've been to many hotels we couldnt sleep in for being to warm even with the air on .. Perfect stay!Genuine Hotels.com guest review
Upon arriving into our room we found ithad not been cleaned and We over hesrd another guestcomplaining about the same thing. They were able to put us in another clean room though the smell was very unplesant.Genuine Hotels.com guest review
"Great location to visit fiesta Texas."
Great hotel and staff. We will stay here again! A free shuttle dropped us up and picked us up from the park at the designated times.Genuine Expedia guest review
"Nice, quiet, and safe area!"
We were pleased with this hotel from the time we checked in until we left. The area is very safe and quiet even though it's on the freeway. It's very close to San Antonio attractions and a short drive downtown if you avoid major traffic times. The hotel was clean and beds were comfy. Only negatives were the heater/air made a loud noise as it was shutting […] off, and breakfast is not included. All in all a great hotel for the price we paid :) Read moreGenuine Expedia guest review
I stayed in a Quality Inn the night before because all Hotels were sold out. The Quality Inn had bigger rooms with a sofa couch and the price was ½ less that the Wyndham. The Wyndham for being a high quality hotel needs to cater more to its guest for the price they charge. Never again will stay in an expensive hotel with poor comfort of the rooms.Genuine Hotels.com guest review
Bathroom was dingy & dirty. Shower had a grey dingy cast to the bottom of the shower, the shower had mildew around he edges, the bathroom had hair and footprints on the tiles, however the room itself was OK. Needed to be vacuumed up better, but overall the bed was comfy. Their cleaning products had a super strong smell to them, that gave me a headache, […] finally went to the grocery store to buy coffee grounds to soak up that odor. The guests were awful, kids running around yelling and screaming, you hear everything through the doors and walls...even if they were not loud. The second night got even louder. Read moreGenuine Hotels.com guest review
Relaxing & convenient to La Centerra & Six Flags Nice staff Heated pool Free wi-fi I would recommend staying here.Genuine Expedia guest review
"Great for University Visit"
The hotel was great. The only thing I was disappointed in was the breakfast buffet. The cost was $11 and the quality of food was not worth that.Genuine Hotels.com guest review
great stay. conviniently located by shopping center and affordable considering location.Genuine Hotels.com guest review
"Staff was friendly. Room was comfortable."
very nice. Staff was friendly. Room was comfrontable.Genuine Expedia guest review
We were very happy with this hotel. It is clean, the rooms are nice, the bedding was wonderful and the bathrooms are very nice. The price even includes a very nice breakfast! The first night I took a shower and told my husband how nice the shower was, glass doors and all. The second night when I took a shower the water pressure was not the same. My […] husband took a shower right after me and just before he finished the water stopped! It wouldn't turn on again. Wonder if it had anything to do with us being on the 6th floor(top floor)? If this didn't happen I would give this hotel 5 stars. Read moreGenuine Expedia guest review
"I'll Be Back!"
Great Hotel, thanks to the staff; registration, cleaning, bartender, waiters, all make an effort to ensure your stay is a pleasant one. I'll be back.Genuine Hotels.com guest review
It was a pleasant stay. The room was nice and clean. The hotel staff were veryT helpful and courteous.Genuine Hotels.com guest review
Poor managementGenuine Hotels.com guest review
Stumbled upon this location from a nephews (UTSA student) recommendation. Great property & location. Personnel were wonderful & amenities were awesome. Breakfast is 2nd to none & staff eager to serve you. Excellent choice. You won't be dissatisfied.Genuine Hotels.com guest review
"Great Staff and Service"
From entering the hotel to when we left, the staff (day & night) were very professional and curtious. We were also impressed with the quality of the bar and restaurant. Both the drinks and food were excellent. The room we had was large and comfortable. Only two issues: #1 the remote for the TV was difficult to control, could not scroll thru channels […] easily. #2 found bug in bed during the night, we notified staff who quickly removed the critter, inspected entire room for any others, replaced all bedding & towels. They took our issue seriouly and made us feel that they were truly concerned. Read moreGenuine Hotels.com guest review
I asked for pillows, never got them. The bartender was not very friendy, more like I was an inconvenience.Genuine Hotels.com guest review
I had the best experience. I am really looking forward to a return visit in the near future.Genuine Expedia guest review
Only comment was: No small hand towels in bathroom; had to call to have them bring some, but they were brought up right away. Also, no coffee for coffee maker. Called guest services and it was brought up right away.Genuine Hotels.com guest review
"Close to Six Flags"
Great hotel for the Expedia Price. Very good breakfast with friendly staffGenuine Expedia guest review
Upon arrival we were given a room on the 3rd floor. We get to the room and it was not cleaned from the last guest. We had to go back down to the reservations desk to get a room. It took an additional 30 minutes for them to find me a new room.Genuine Hotels.com guest review
Friendly staff and excellent bar. ThanksGenuine Hotels.com guest review
Hotel is newer and has well kept facilities, however, the carpet in the room was filthy. Our socks were completely back after a few minutes walking around. We were extremely disappointed in the fact that room service skipped us the first day and the management staff had to tell us all about policies hinting that it was our fault. To their credit they […] went and took care of the issue, but not very politely. We had also requested a fridge for the room and was told that they were out even through we had called days ahead to request it. Read moreGenuine Expedia guest review
"OK for being close to LaCantera Mall"
One of those places that is OK, only to sleep at.Genuine Expedia guest review
We had to attend a funeral and were able to book this hotel at short notice. The staff was very friendly and helpful. My only complaint was that I felt the restroom could have been cleaner (a little mold around the grout). I would stay there again.Genuine Hotels.com guest review
Great location, friendly staff!Genuine Expedia guest review
"Quiet hotel close to freeway"
Within walking distance of an elegant shopping mall, we found this hotel convenient.Genuine Expedia guest review
Overall good serviceGenuine Hotels.com guest review
The service was great. The best part about this hotel was the cleanliness and the shower was very nice!Genuine Hotels.com guest review
Average hotel but didnt meet my standards of convience. No bathtubs.....showers only. No mirror in desk area for applying make up or doing hair. Bathroom too small for doing these tasks.....especially when all steamed up from shower. No vending machines No luggage rack Bed extremely uncomfortableGenuine Expedia guest review
"Decent hotel, but could be better"
We were in San Antonio for the weekend to go to Six Flags. We moved to this hotel after a bad check-in experience at another nearby hotel. The Four Points overall was good. The lobby and common areas were clean. The room was about average - carpet was clean and beds were free of any grime or pests, but the bathroom had mildew in the shower. It had those […] wall mounted dispensers for shampoo, conditioner, and bath gel - the conditioner ran out while we were there, and even though we left the lid off, it didn't get refilled. My biggest issue was that everything just felt a little cheap compared to the price we paid. For example, they provided cheap plastic cups in the bathroom instead of glasses. The TV was very small and didn't really fill the space it was intended for. The toilet paper was the kind you would find in a roadside rest stop (single-ply, least possible cost). No free breakfast. All of these things feel like corner-cutting to me, so it makes me wonder about what corners are cut in the areas I can't see. Probably would not stay here again. Read moreGenuine Hotels.com guest review
This hotel was quiet and clean. There is no microwave in your room and when I mentioned that to the desk, they said I could use the microwave in the lobby. This was difficult as I had to haul all of my food downstairs (I was staying on the 5th floor) and haul it back up. They also didn't have a refrigerator in the room but you can request one, which […] I did. For the price people are paying they should have a microwave and refrigerator. Read moreGenuine Hotels.com guest review
"Enjoyable. Great decor"
We stayed for five days in a comfortable and clean room. I would come back again.Genuine Expedia guest review
"First Visit to San Antonio"
The hotel was excellent. The rest of the trip was not too pleasant but no fault of hotels.com or Four Points by Sheraton. Would stay at one againGenuine Hotels.com guest review
"Convenient, friendly, and comfortable!"
The staff was friendly and helpful and the rooms well-equipped and comfortable. Next time, I plan to spend some time relaxing on the beautiful patio. Located nearby is La Cantera, an amazing outdoor shopping area with restaurants.Genuine Hotels.com guest review
1. Loved the room, but although the blanket under the comforter was torn & scratched my arm at night, I would still book another stay there. 2. Restaurant breakfast was great! It still needs more lunch & dinner options though.Genuine Hotels.com guest review
I did not like that they did not have continental breakfast.Genuine Hotels.com guest review
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