Grand Royal Hotel - Guangzhou

WiFi connection was horrible, could not open most of the websites that are available elsewhere. Bellboys never cared to find a taxi for us.Reception didn't mention about coupons for breakfast, so we stayed hungry in the morning.

Genuine Expedia guest review

If it weren't for the location I would've stayed a lot longer. The staff was not too pleasant when it comes to customer service. Restaurants inside the hotel are way overpriced although the quality of food is above average.

Genuine Expedia guest review

Good value for the money. If coming from the airport, you can take the airport shuttle bus, Line 4 for 23RMB. But, they'll drop you off across the street and you have to walk approx. 200 meters and then up and over a crosswalk and then back to the hotel. Not too bad unless you have some heavy luggage. The breakfast buffet was great. I had dinner at […] the Japanese restaurant in the hotel and it was quite overpriced and not too good. In the room, you have to turn on a wall switch next to the bed for the TV to work. Overall pretty good! Read more

Genuine Expedia guest review

Breakfast was very light and do not have much selection. Very hard to get taxi near hotel.

Genuine Expedia guest review

i personaly like the hotel,becouse all their staff are frendly and the hotel is located in good area.next time i will stay in the hotel.is nice and clean hotel.thank you.

Genuine Expedia guest review

This hotel is very comfortable and was relatively well priced but has some issues: 1. it is way out from city center although accessible by metro (15 minute walk through apartment building neighborhood to closest metro stop - best go to next closest station and take cab 2. food is way overpriced 3. very limited English speaking staff although extremely […] nice. Read more

Genuine Hotels.com guest review

convenient to reach by airport express public bus every 45 minuntes. friendly and helful staff. good fitness room and pool. sauna was not very clean and not warm enough but works. good room service, good breakfast. spacy room with a kettle and comlimentary tea and coffee and fruits on arrival., free internet, although slow. Travel agency at lobby floor […] was very helpful to recommend city tour and advices. Read more

Genuine Expedia guest review

I stayed at the Grand Hotel during the 109th Canton Fair. For starters, the hotel is located in downtown Guangzhou, which is pretty far from attractions and good eateries. When I arrived in Guangzhou from Hong, via the intercity train, it took me over an hour to find a cab driver who actually knew where the hotel was located (The name and address of […] the hotel was written in Cantonese). Upon my arrival to the hotel, I checked into the hotel. The receptionist was unable to communicate with me because she did not understand nor could she speak good English, which was strange because there were registration girls from the Canton Fair on the fourth floor, they spoke great English. I asked them how did they learn, they replied in an almost American accent "A lot of people here in Guangzhou speak English". So why would the hotel hire receptionist that spoke poor English??? After checking in, I took the elevated to my room which was located on the 16th floor. When I reached the 16th floor, I was greeted by a woman running and screaming pass the elevator and down the darkened hall. I wasn't sure what was up with that. I continued to my room and to my surprise, the room did not have any windows!? I was shocked. The room was pretty clean but the bathroom vanity had mold buildup on it. The lighting in the room was very dim, even with all the lights on. There was a fly trapped inside of the coffee mug, which was turned upside down. The air conditioner was very noisy, I had to turn it off in order to get some rest. The only thing that I liked about the hotel was the free shuttle to the Canton Fair. I will not stay here again nor would I recommend anyone staying here. Read more

Genuine Hotels.com guest review

Very good

Genuine Expedia guest review

rooms are very widw and confort. internet connection is effective and free delicious and variety open buffet dinner people ar friendly and cheerful

Genuine Expedia guest review

The Grand Royal is a luxury hotel at a very affordable price. The staff are well trained and give excellent friendly service. Every guest is treated like VIP. The breakfast buffet is a real feast, which leaves nothing to desire, with great service from attentive service staff. The rooms and hotel facilities are great. The hotel location is great for […] trade fair visitors, as it is very close to the exhibition centre. It is also close to the suburb's centre, with lots of shops, restaurants and markets to explore. Guangzhou city centre itself is only a few subway stops away. I would definitely stay there again. Read more

Genuine Hotels.com guest review

The staff were very friendly and helpful. The hotel rooms were spacious, comfortable beds , modern bathroom, air con etc. Extra big gym, pool and entertainment area.

Genuine Expedia guest review

Excellent

Genuine Hotels.com guest review

Looking forward to staying their again.

Genuine Hotels.com guest review

They have really sorted out the lack of taxi's now so a very comfortable 5* hotel handy for the Pazhou - recommend the chinese rather than western resteraunt. But still a 45Rmb ride from town (....or 150 if you ever let them switch the meter off)

Genuine Expedia guest review

the overall of the hotel is satisfactory, but the most important problem is the location .you have to spent approximately 45 mins from the hotel to go to the railway station

Genuine Hotels.com guest review

Hotel is far from Metro station & far from shopping area.

Genuine Hotels.com guest review

The hotel is really nice and comfortable, but it is a long way from the centre- about 30 kilometres. The staff speak reasonable English and are very hospitable. If you want a western breakfast it can be hit and miss.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is a good value. The rooms are nice, beds are comfortable.

Genuine Expedia guest review

The hotel is only minutes away from the Pazhou Complex (2011 Fair location) with bus shuttle service provided by the hotel. Very helpful staff who would go out of their way to assist you. Clean and comfortable room. Would not hesitate to go back to Grand Royal Hotel.

Genuine Hotels.com guest review

Very nice hotel! Great service.

Genuine Expedia guest review

good price and great staff . Only 10 minute shuttle to canton fair

Genuine Expedia guest review

I stayed at this hotel earlier this year and liked it very much so I rebooked. The hotel is clean and well maintained. The staff are extremely helpful and pleasant. They go out of their way to assist guests. The restaurants serve good food. There are a variety of food at breakfast and for the price I cannot complain. The hotel is close to the Canton […] Fair for anyone interested. Though it is a bit far out from the main Tianhe town centre, there are lots to do nearby. The area is quite busy. I will stay at this hotel again. Read more

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Genuine Hotels.com guest review

위치빼고 다좋음

Genuine Hotels.com guest review

Et veldig fint hotell med hyggelig betjening. Jeg synes jeg fikk mye mer enn hva jeg har betalt for og hadde ikke ventet meg et så flott hotell ut ifra andre anmeldelser. Betjeningen snakker generelt godt engelsk og er svært servicevennlig. Hotellet har god standard innvendig, kunne trengt en puss her og der utvendig. Rent og ryddig, god mat både til […] middag og frokost med rikt utvalg av europeiske matvarer såvel som kinesiske retter. Anbefales og jeg skal bruke det samme hotellet neste gang jeg skal på Canton fair. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

環境老舊 離市中心距離較遠 服務品質差 沒笑容 並且有遺失個人財務 投訴無門 anyway so bad!!!

Genuine Hotels.com guest review

Muy bueno si vas a la Feria de Canton, excelente calidad, aunque lejos del centro.

Genuine Hotels.com guest review

場所が東端であるが部屋のグレードと値段を考えると最高です。

Genuine Hotels.com guest review

Très bel hôtel, chambre spacieuse et propre, corbeille de fruits, bouilloire et mini bar gratuit, salle de sport très bien équipée avec TV devant les appareils, plusieurs restaurants dans l'hôtel, petit déjeuner à la chinoise, dommage la piscine est fermée en cette saison Bus direct jusqu'à l'aéroport, personnel parlant presque tous anglais. Dommage, […] il est assez loin de tout mais sur une route importante et ils nous trouvent des taxis Read more

Genuine Hotels.com guest review

호텔 시설들은 모두 깨끗하고 인터넷(유.무선)이 무료인게 마음에 들고 호텔과 전시장을 리무진버스를 통해 빠르고 싸게(RMB23)으로 오갈 수 있는게 가장 큰 매력. 미니바에 있는 음료수들이 무료!!(매일 물 2병 포함하여 콜라한캔,사이다한캔,미닛메이드 한캔) 호텔주변에 걸어서 5분정도 가야 편의점이 있는게 조금 불편함. 전시장과 솔직히 가깝지는 않다. 택시로 약 10~15분정도 걸리고 전철역이 가까이 있지도 않음에도 불구하고 이 가격에 이정도 퀄러티의 호텔이면 대략 띵호아지~ 머 여행이 아니고 출장가서 전철탈일은 없으니까. 출장가는 사람들한테는 추천. 여행가는 사람들한테는 크게 매력있는 호텔은 아님.

Genuine Hotels.com guest review

四星級的酒店，服務不錯，而且幾靚，但缺點係唔近地鐵站： 呢間酒店有四星期服務，環境比較舒適，我地因保安理由換房它亦接受。大致上以同樣質素而言價格較低。但是，缺點係唔近地鐵站，要搭兩個巴士站或者飛的，較為不便。而且，早餐質素普通。筆者認為近地鐵站最重要，所以，下次去廣州玩會選擇地鐵站附近的酒店。但是，呢間酒店其實如果不計交通問題，價格比係高的！不妨試下！

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

酒店位置雖然在天河區，但原來非常偏遠於天河城市中心，交通非常不便。也沒有穿梭巴士往來附近地下鐵路。繁忙時間出入市中心非常塞車及費時。標準房間面積空間頗大。唯獨早餐不達國際水平，明顯是非常本土化的管理水平。

Genuine Hotels.com guest review

Hotel et service très agréable. Le personnel parle anglais et est serviable. Hôtel en effet excentré, mais pratique pour la foire de Canton.

Genuine Hotels.com guest review

Ce n'est pas un palace, mais le service est tres bon. Attention Hotel.com indique la mauvaise adresse, la correct est celle-ci : 89号 Tianhe Road Tianhe, Guangzhou, Guangdong, China. Soit a 500 metres de celle indique en ligne. L'hotel est indique sur Google Map.

Genuine Hotels.com guest review

Bien que distant du centre cet hotel mérite les 5 étoiles , salle de sport de qualité,piscine,plusieurs restaurants , personnel avenant , prix plus que raisonnable juste à coté du stade olympique .

Genuine Hotels.com guest review

Si vas a la ciudad de Guangzhou para a laferia de Canton el hotel es muy coveniente, tiene muy buen servicio de atencion y transporte para los visitantes. El hotel en si es muy bieno, tiene muy buen servicio, muy buena atencion, el personal se esmera por darte un buen servicio, el desayuno es completo aunque tiene mucha comida oriental, pero es asi […] en todos los hoteles que he visitado, el restaurant cantones es excelente. El detalle con este hotel es que esta en las afueras de la zona central y financiera de la ciudad que son las atractivas, pero hay servicios de taxi que te llevan a cualquier lugar siempre y cuando le pidas al front desk que escriban la direccion en mandarin. Es importante coger varias tarjetas del hotel para el taxi de regreso. En fin recomiendo el hotel para los visitantes de la feria es muy conveniente. Read more

Genuine Hotels.com guest review

Az egész épületben, átütő dohos szag terjengett. A szálloda különben tiszta, de 4 csillagot nem érdemel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

la estadía en el hotel fue agradable a pesar de que no todo el personal tiene conocimientos de inglés..

Genuine Hotels.com guest review

Excelente servicio del staff del hotel en todo el hotel queda muy cerca de la feria de canton solo a 10 min en su propio autobus el restaurante de comida cantonesa en el lobby es muy buena y la japonesa tambien en general le otorgo un 4 solo por ue esta un poco alejado del centro y demas atracciones de la ciudad y ademas cada vez que hay que regresar […] hay que dar una gran vuelta por que no tiene un ingreso directo tanto de la autopista como de la misma avenida de resto el servicio del hotel y sus empleados impecables si vuelvo a ir a china sin duda alguna me quedo de nuevo en este hotel desde caracas venezuela muchas gracias Read more

Genuine Hotels.com guest review

Muy alejado del centro Atención al cliente muy deficiente

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

De bör kunna bättre engelska, eller de vill inte förstå. Mycket dålig service på barrestaurangen. Vänta 45 på på Clubsandwich som var kalla när det äntligen kom. Personalen ska inte försvinna om något ifrågasätts eller är besväröigt. Bra hotell för mässbesökare annars för långt från city.

Genuine Hotels.com guest review

L'hôtel est situé loin en banlieue, pas grand chose à faire autre que aller canton Fair . Surtout que les taxis refusent de vous ramener du centre ville vers l'hôtel à cause des embouteillages.

Genuine Hotels.com guest review

Nous avons réservé cet hôtel pendant une période achalandée de la foire de l'import/export de Canton. Service exceptionel pour le prix. L'hôtel est à 15 minutes du complexe de Pazhou et un service de navette gratuit est inclus dans le prix. Les restaurants de l'hôtel sont excellents. Vraiment à la hauteur de nos attentes.

Genuine Expedia guest review