When i came in the waiting lounge in caticlan there wasnt cold towel offered even when i checked out coming from the reaort. Water wasnt even chillled. It's a five star resort welcome drimk is expected upon arrival at the lobby especially that they dont have a speedy check in process. Overall it's a beautiful piece of heaven on earth!Genuine Expedia guest review
I stayed at the shangri la Manila and Cebu. This shangri la was by far the bet and most beautifulGenuine Expedia guest review
"Nice hotel close to the beach.."
Nice hotel view, nice hotel services, nice hotel conditions... Nice hotel swimming pool... Nice hotel beach.. Everything in Shangri-La is 'NICE'!Genuine Expedia guest review
"Excellent, 5 star resort and service"
The resort is absolutely beautiful, the rooms are luxurious and the staff and service is superior. Wonderful stay!! Hope to come back again.Genuine Expedia guest review
Gorgeous resort with excellent staff! Great personal attention from the moment you arrive. Beautiful beaches great for snorkeling and kayaking, amazing pools!Genuine Expedia guest review
"Don't exist a better hotel"
Absolutely perfect. No single complain. From location, staff, food, all. Been in hotels in 10 countries and never found something like this.Genuine Expedia guest review
"Great boracay hotel"
Great resort and staff. Needs more consistent ac inside the rooms.Genuine Expedia guest review
"Probably best hotel in Boracay"
Not great value, but in absolute terms, the best hotel on the island.Genuine Expedia guest review
"Great Hotel for a family with enough budget"
Until evening around 8:00pm, the hotel is very nice for everyone. Everyone can enjoy the beautiful beach and kids can enjoy a lots of events at adventure zone and entertainment room. However, bar and other night time fun is limited at the hotel. So I guess the hotel is good for family use.Genuine Expedia guest review
"The ULTIMATE vacation spot!!!!!"
AMAZING!!! Best beaches, best pool, best accomodations, best food, best service with a smile...absolutely AMAZING!!!!Genuine Expedia guest review
"Best location on Boracay - away from the busy area"
I can't imagine staying anywhere else on Boracay. It's just way too crowded at the beaches near the main part of town (near D'Mall area). Loved the private speed boat transfer between the airport directly to/from the hotel. Loved the private beach (way cleaner and better than the busy beach area near town). Loved our ocean view room. Loved the buffet […] breakfast. Loved the regular van shuttles between the hotel and main town D'Mall area. Did not love the high-priced food and drinks. With that said, for about the same price, I'd rather go to El Nido, Palawan. Read moreGenuine Hotels.com guest review
Very nice on the whole. Toilet design could be betterGenuine Expedia guest review
"Well worth the extra cash."
Fantastic experience. Well worth the extra money. Everything was top notch and exceeded my expectations.Genuine Expedia guest review
"shangri la boracay"
room assigned was all the way at the back of the hotel and with seniors and a kid in the group it was a long walk... dinner buffet had reservations and we were not notified of this beforehand so that was dissapointing to look for another place to eat...Genuine Expedia guest review
"Shangri La Hotel Boracay"
Lovely hotel and grounds - fabulous beach and swimming - great staff which will attend to all of your needs.Genuine Expedia guest review
"Long trip for short stay"
Pros: The Boracay Shangr-la is a very lovely, well maintained resort. The employees are very friendly, helpful, and eager to please. The Chi spa on site was terrific- we chose the 3 day experience and loved it. Breakfast was included in our room package and the buffet was very nice with a wide variety of food to chose from. Cons: Long travel to hotel […] from Kalibo airport. My mistake. Choose Caticlan if you can. After trip from Hong Kong to Manila, to Kalibo, to jet boat that takes us to hotel, it took all day. There were delays on all the flights. Used Philippine Airlines. From Kalibo airport to jet boat is a two hour van ride. The Italian restaurant on site made my husband violently ill, and he never gets sick. We'd not been anywhere else besides the resort and this occurred on the 2nd day of our visit so we are fairly certain the restaurant was to blame or I wouldn't write it. There was a nurse on staff and she did the best she could. The manager did bring a get well tray with soup, gatorade, etc but we still lost an entire day to what we believe was food poisoning. Beach at resort was just okay. Read moreGenuine Expedia guest review
ok.... I don't write a lot of reviews.. but there is NO WAY I could avoid this one. There is an old saying "you get what you pay for". This resort is not cheap, but let me tell you, I left with the most incredible feeling of satisfaction that we got our money's worth. The level of quality and service at this place was outstanding.Genuine Hotels.com guest review
"The most beautiful place to stay"
We loved Shangri La so much. We only ended up eating out of the hotel twice in a week as the quality was so much higher in SL. Kids loved the club and entertainment zone, beaches are beautiful and peaceful. 5 stars for everything. It was little bit out which might be inconvenient in some respects but we enjoyed the secluded beauty very much. Would go […] there again and again. Great Xmas holiday. Thank you. Read moreGenuine Hotels.com guest review
I had a wonderful time of my life! Love the atmosphere, the hotel, the beaches and BORACAY!Genuine Hotels.com guest review
Every thing is great except the airconditioning was leaking waterGenuine Hotels.com guest review
"Even more amazing than the pictures"
It was an AMAZING experience. Great staff, great food, great facilities.Genuine Expedia guest review
"Vacation in Paradise"
Fantastic!!! The infinity pools facing the beach cannot be compared! Service is great!Genuine Hotels.com guest review
"honeymooners, couples and families!"
tropical paradise. the hotel is amazing. quiet, clean, luxury. The staff are very efficient and polite. They offer service from the heart! We had an absolutely wonderful time! The only down side is having to fly through Manila airport which is terrible. Make sure you keep some cash to pay the airport departure fees. They only take cash. Also if you […] need to change terminals from domestic to international then you need an absolute minimum 2 hours if you plan to use the shuttle bus. Otherwise just get a taxi from one terminal to the other. Much easier! Read moreGenuine Expedia guest review
We loved our stay here. The room, the food and service were amazing! The location was stunning.Genuine Hotels.com guest review
as always the shangri-la group go out of there way to make sure you have an enjoyable stay with them, will book again with the shangri-laGenuine Hotels.com guest review
"love the complementary drinks!"
It was fantastic if i had to do it all again i would not bring my 2 year old son so I could enjoy what the hotel had to offer would definetely come backGenuine Expedia guest review
"Amazing all round"
I have never stayed in a hotel with better and friendlier service. It was simply outstanding, as were the location and facilities in the hotel. Food in the hotel also very good.Genuine Expedia guest review
"heaven named Shangra-la"
Can not say any thing more than heaven, This place was more than anyone can dream. Service was great, staff extremly pleasant, food superior, and the ?Chi, spa, well we have a new lease on life with a new attitude!!! will be back next year.Genuine Hotels.com guest review
"shangri la boracay"
quite a good experience overall, although the service can be improve. own private boat for transfer until shangri la hotel, shuttle bus to town also prompt for depart and arrival to town. facilities in hotel also very good, make it very easy for people who stay to use it and enjoy.Genuine Hotels.com guest review
"Best hotel in Boracay"
10 Minutes far from the city center ( d mall) but the shuttle bus was available every 30 minutes,Great service and professional staff even check in was made at the room direct.Genuine Hotels.com guest review
Seul bémol, les prix des plats des restaurants de l'hôtel ne comprennent pas les taxes (service, TVA) qui se montent a plus de 20%. Il serait plus simple pour les clients de pouvoir consulter des prix nets.Genuine Hotels.com guest review
"best resort ever"
hotel itself is beautiful, not to mention the lobby with a stunning view of the ocean! rooms are clean and new, with good air conditioning. staff is super friendly and helpful. the swimming pool and two beaches are beautiful. although it is located far from white beach, their is a complimantary shuttle bus every hour that takes you to and from Dmall. […] as for food i have only tried their poolside bar and breakfast, both were great(although prices could be a little cheeper). the best thing i liked about their facility/service is that the give you a complimentary speedboat ride to caticlan. plus if your boat time is later than your check out time, you can use their facilities until your boat time. i spent a good time at the beach and pool, got a hot shower and sauna before i left. they also have a private airconditioned waiting area at caticlan. my only comlpaint is their two beaches are more "closer to nature"? than white beach(many rocks,deep waters, higher tides). it seemed a little dangerous for young children. Read moreGenuine Hotels.com guest review
Hotellet er flott, men sengene er ekstremt harde. Man må regne med og gå langt for og komme seg rundt på hotellet. De har golf biler, men de kommer altfor sjelden. Maten er fantastisk og stranda er i topp klasse. Svømmebassenget er stort og meget behagelig.Genuine Hotels.com guest review
Unser Aufenthalt war traumhaft! Angefangen mit dem Pick-up am Flughafen, den Boottransfer zum Hotel, ein überaus freundliches Personal, gutes Essen, tolle Zimmer und vor allem einer gepflegten und liebevoll angelegten Hotelanlage.Genuine Expedia guest review
"돈만있음 살고싶네요 한100년?"
그동안 내놓으라하는 특급 호텔들 많이 다녔지만 샹글만한데가 많지 않네용ㅋGenuine Hotels.com guest review
香格里拉的服务算得上是一流，不论是从接送机还是客房服务都让我印象深刻，是一家能关注到细节的五星酒店，另外酒店的私人海滩和花园也足够让我流连，总之我强烈推荐！Genuine Hotels.com guest review
위치말고는 만족합니다 프라이빗 비치도 좋지만 약간은 화이트비치가 생각나더군요 음식.직원.시설 만족합니다Genuine Hotels.com guest review
酒店的儿童乐园太赞了，小朋友玩的很开心Genuine Hotels.com guest review
편했습니다.Genuine Hotels.com guest review
"BEST hotel choice in Boracay, excellent everything"
We stayed in a mid-range hotel for our first 2 nights, and on the 2nd day, we researched and physically visited about 5 different hotels in Boracay, trying to find a nicer hotel for another 4 nights. After seeing everything we thought that 'looked good' in the photos, which are closer to D'Mall, the city centre. Finally, we visited the Shangari-La's, […] which was the last stop of our research trip. The hotel staff received us and showed us the room, etc, we fell in love with the place and think it's totally worth spending a little bit of extra money. We were right and were very blessed - the stay was excellent, and made our holiday a truly memorable one. All other hotels were either too close to the busy beach, or not worth the expensive rates. With Shangari-La's, we think it's perfect and worth every penny. The White Beach and Boracay in general is a little too busy and too crowded for us, but staying at Shangari-La's rescued our holiday. We enjoyed its beautiful private beach, infinity pools, great food and service. Read moreGenuine Hotels.com guest review
역시보라카이에서최고인듯햇네요.공항도착하자마자샹그릴라전용라운지로가서전용보트타고이동..ㅋㅋㅋ정말대우받는느낌..좋앗어요.전용수영장과전용비치물새깔도환상.치스파도넘넘좋앗는데.아쉬운점이라면 리조트투숙객절반넘게한국사람인듯햇는데 한국어가능한직원한명쯤은잇엇으면하는아쉬움이잇엇네요,글고조식?생각보단별로엿어요..요런것빼면 정말강추입니다.조용히 휴양하고싶은분들여기만한곳이업을듯담에또오자고남편이랑약속햇네요..Genuine Hotels.com guest review
"Best hotel I've ever stayed!"
今までで泊まったホテルで一番素晴らしいホテルでした！きれいで掃除が行き届いており、スタッフもびっくりするくらい気が利いて親切で丁寧。まさにリゾート気分。この価格を払う価値あります！でも、日本人観光客が少ないのえ英語を離せないと少しスタッフとのコミュニケーションが難しいかもしれません。英語をある程度話せる人はすべてのサービスをフルに利用され最高なステイになると思います！Genuine Hotels.com guest review
전반적으로 서비스가 굉장히 우수했습니다. 다시 이용하고 싶은 생각이 당연히 드는 멋진 리조트였습니다.Genuine Hotels.com guest review
南国のリゾートでのんびりしたい方にはピッタリ。さすが5スターホテルだけあってサービスは至れり尽くせりGenuine Expedia guest review
南国大好きで、あちこち行きましたが今までで一番でした。夢の様な日々でした。Genuine Hotels.com guest review
상그릴라 처음 이용했는데, 직원들 언제나 웃는 얼굴이고, 요청하기전에 신경 써 줘서 너무 좋았어요...Genuine Hotels.com guest review
"Supert opphold med fantastisk service!"
Kan ikke gjøre annet enn å anbefale Shangri-La på det sterkste. Private strender med super service, gratis shuttle service til og fra White Beach. Samt transport til og fra flyplassen med hotellets båt.Genuine Hotels.com guest review
역시나 돈값을 하는 곳이였다 18개월짜리 애를 데리고 갔더니 뷰도 좋은곳으로 주고 해변이나 다른 시설들도 훌륭했다 해변은 화이트비치보다 오히려 낫다는 생각이 들 정도였고 스노클링 하기에도좋았다 레스토랑의 식사는 좀 비싼편.. 디몰까지는 셔틀벤으로 이동.. 나름 괜찬았음 다음엔 몇가족이 같이 가고 싶은곳Genuine Hotels.com guest review
위치를 제외한 모든 면에서 보라카이 최고의 호텔입니다! 또 가고 싶네요 선택에 후회 없습니다!Genuine Hotels.com guest review
"보라카이의 1등 놀이터"
기대이상의 리조트, 보라카이에서는 그냥 샹그릴라 리조트 내에서만 3-4박을 하고와도 만족할 수 있겠다싶을만큼 너무 좋았어요. 단, 체크인할 때 예약했을 당시부터 트윈베드룸 요청했는데 룸 없어서 킹베드에 엑스트라 베드 넣어준다며 인심쓰듯 말하는 직원에게 리조트 이미지 확 떨어졌죠. 들리는 얘기에 의하면 샹그릴라 리조트의 흔한 방법이라고... 앞으로는 어떤 게스트에게도 저런식의 대응은 좋지 않을 것 같아요. 그나마 다른 직원들의 무한친절로 인해 잘 머물다 왔습니다. 체크인 관련 컴플레인은 호텔에 따로 할 예정입니다.Genuine Expedia guest review
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