"Creepy and noisy."
This hotel is creepy and dark. It looks like they turned an old mall into a hotel. FAIL! .. it is dark and loud and not configured for hotel comfort. We paid for 2 nights in advance (non-refundable) but FLED after 1 night to another hotel. I would NOT recommend this place at allGenuine Hotels.com guest review
It was very nice felt I was treated very wellGenuine Hotels.com guest review
Do not go to this "hotel", its the worst one in cancun, it was a mall and now its a bed hotel. The room is not what u see in the pic. And i think they closing soon thank god.Genuine Hotels.com guest review
"Nice hotel, walking distance to night life!!!"
The hotel was in average condition on the outside, escalators didn't work, there was unnecessary debris from old plants, needed more lighting. The inside was very nice and clean. Staff were super friendly and went out of their way to help out. The property was walking distance to clubs, malls, shops, and beach. Public transportation in front of hotel […] made it super easy to move around town. Read moreGenuine Expedia guest review
"Worst stay of my life!!!!"
Ghetto no rass, this is the worst hotel out of all of beautiful cancun! Everything so dirty! And to pay $145 USD was a waste of money! Couldn't even stAy there had to book another hotel and get out of there that's to say how run down this hotel is!Genuine Expedia guest review
"Nice rooms, not so good front desk environments."
Perfect location to the night clubs. The hotel looks very tired, but the room standard is good. Escalators do not work and the hotel looks a bit left out. The room had no window for fresh air, but this was just fine because of air conditioning and daylight from the common area through windows. The room itself is much better than hotel outwardly would […] suggest, the room is clean, new furnitures and maintained to a high standard in terms of stars. Good room cleaning every day. Read moreGenuine Expedia guest review
"This hotel is closing soon. Don't waste your money"
NO body care this hotel anymore since it is closing in a week.Genuine Expedia guest review
"Not really a "Design" hotel"
So the hotel basically had no Lobby, looked half abandoned and was not really close to a beach. We thought the beach was close but it looks like we ended up going to a public beach 15-20 mins away, which was fine for us but probably not for others. The hotel was loud too since our room was basically in the "Lobby". This hotel is a no go.Genuine Expedia guest review
"Good for the price"
We stayed here after our flight was cancelled and needed a cheap alternative to our all-inclusive. For the price it was anything you could have expected. The bed was comfortable and the room itself is quite charming, however, the bathroom was absolutely disgusting. The seats hadn't been wiped from previously and the shower stunk or sewerage. But other […] than that perfect for the price Read moreGenuine Expedia guest review
"Don't judge a book by its cover."
The building needs upkeep, but the rooms are SUPURB! Reception staff was not there half the time, but I was highly impressed with the condition, style and cleanliness of the rooms. Great bang for your buck.Genuine Expedia guest review
"Great place and great value."
Clean comfotable and secure.Staff was very helpful and friendly.Genuine Expedia guest review
"Last minute trip"
Room under construction so no bathroom mirror. But overall it was clean and adequate. Very nice customer service.Genuine Hotels.com guest review
It was clean and modern, but not having a window was a much bigger problem than I anticipated. There wasn't adequate ventilation so it always smelled like cleaning solutions. I'm generally not picky, but this was too much for me.Genuine Hotels.com guest review
This hotel used be Shopping Mall. The room has space and AC is good working. Towls are old and I think they should change to new one.Genuine Hotels.com guest review
My stay was OK since I was there only to sleep and the AC worked well and quiet.. Perhaps, if they install a large ceiling fan in the covered patio outside conditions would have been better to move the trapped heat out.This is an unusual looking set up (from an old shopping Mall) that could be put to better use as a hotel/ Spa/ restaurant with some […] creative imagination. They need to use the site to make it more appealing, it could be a great place since it is in most convenient location. Read moreGenuine Hotels.com guest review
I was surprised to be Yves Saint Laurent room. When they say design hotel they mean it.Genuine Hotels.com guest review
"Worst Vacation Ever"
Hotel staff did not follow advertisement agreement in which the hotel was paid for. I had asked for Two queen beds an when I arrived at the hotel I was told only 1 queen would be given to me. This was for 2 seperate rooms for 4 guys to share. VERY UNPROFFESIONAL! In the title they should let you know it is a mall currently renovating into a hotel, by […] far the worst hotel on the strip in cancun AVOID AT ALL COST! Read moreGenuine Expedia guest review
"OK for budget traveling"
It is OK if you are traveling on a tight budget. The rooms are nice, but the hotel itself is not pretty or cozy at all. It used to be a shopping mall that was converted to a hotel.Genuine Expedia guest review
"You get what you pay for"
Location was perfect, next to the party center. The hotel set-up was nice and clean. The only flaw was that they didn't change my sheets at all. There was great air conditioning, hot water, and the room was spacious like a standard hotel. The wireless internet worked sometimes. There's a soda vending machine at the entrance. But given the price and […] the location, this was a great hotel. Read moreGenuine Hotels.com guest review
Hotel was bad. Escalators and elevators were not working. Had to wait past check-in time for room to be ready. No baggage help. Had to ask for towels every day. I fixed their internet router. Water went out for 2 hours one morning. Asked for an iron and never got it. A Super 8 hotel has better service for the money paid.Genuine Hotels.com guest review
"good for last minute brooking"
no hot water,elevator was broke had to use stairs.Genuine Expedia guest review
Excellent, friendly, and helpful staff. I really enjoyed my stay here.Genuine Hotels.com guest review
"TERRIBLE HOTEL! NEVER AGAIN!"
Upon arrival, I noticed that the black comforter had white stains (soap or body fluids?), the spa services and other anemities listed as room service were not available, the one time I tried their continental breakfast they only had 6 mini muffins, milk, grapefruit juice and orange juice, as well as a few boxes of cereal and a loaf of white bread. I […] had one slice of white bread only to spit it out and want to vomit. It was stale and when I turned it around there was blue/black/green mold growing on it! I also asked the receptionist to walke me up at 6am as the room had no phone or alarm clock. He forgot! Thank GOD for cell phone alarms or I would have missed my tours!!!! The conditioner dispenser in the shower was out after the first day and never refilled. The tv had no remote! What is with that? The jacuzzi was broken/drained for most of my stay and the escalators to get to the hotel were off the 6 days I was there. Also, loud people were around and kept me awake! You have to walk a lot to get to decent food as well. It also has no view to the ocean. It is a ghetto hotel. NEVER AGAIN!!! Read moreGenuine Expedia guest review
"don't go if you have a choice"
everything is about to fall apart. everything is outdated, broken, not painted, if painted it is very low quality like in getto, ventilation 0, smell horrible, all furniture looks like from garbage halve broken, to say that it is in poor condition it is to give a compliment. Pity for the staff who are trying to keep it alive. Who likes the freedom and […] don't care absolutely is excellent choice. One have to be very artistic in soul cha cha cha. Read moreGenuine Expedia guest review
"okay as a one night crashpad"
The hotel building is moldy, unlit and very unpleasant. They tried to create plastic trees, creepers to make it look like a Maya settlement and then, hung pictures of celebrities in the room, and named the room after that celebrity. That's a weird combination even if it was not so poorly implemented. They rented out some rooms to serve as shops, some […] just stored construction material, some rooms served as trash. The room was okay for a cheap hotel, no blankets though. Internet worked okay (but I had to switch rooms to get a strong signal). Staff was courteous and welcoming. There was no coffee maker, but free coffee was available in the lobby. Also in the lobby, there was bread, toaster, blueberry jam and an empty bottle of strawberry jam in the morning. Read moreGenuine Hotels.com guest review
Great location, next to the night life... But bad service, there's no one in the lobby.Genuine Hotels.com guest review
"Its really close to the nightclub zone"
It was niceGenuine Hotels.com guest review
"Great location, Pefect for a 1 or 2 day stay"
This is a nice hotel to spend a night or 2. A room can fit up to 4 people however the shower is somewhat open, but still closed within a box. It is a great location, within walking distance of the club zone and many attractions. The price you are paying is definitely a great deal if you are travelling on a budget and wish to be able to have more cash […] leftover for other activities. Read moreGenuine Expedia guest review
"nice hotel with good location"
Very good location with short walking destance to central tourist locations. The hotel has a nice and special wildforest feel with open room soulution so bathroom and living rom is in one, wery cool for you and your wife but maybe not so for a family that like a closed bathroom. Probably the cheapest hotel you can find so close to tourist centrumGenuine Hotels.com guest review
Unusual set up with no windows to the outside. Found it quite noisy. Staff were lovely and helpful.Genuine Hotels.com guest review
"worst hotel ever"
You should delete this hotel from your site! It was not at all like it was advwertised.. Located in an old mall, with escalators that did not work and many staris to climb. The room was a square box, with no sep.arate bathroom, so the toilet and shower stall (no bath tub) were just in c orners with a waist high partition. The room had no toilet paper, […] no phone, no mirror, no waste basket, no glasses, TV did not work, no hot water in shower. Dressers were old rusting display cases. Read moreGenuine Hotels.com guest review
In the center of cancun,you dont need to use taxi at all. Kindnees service and nice room's.Genuine Hotels.com guest review
would be nice to have a frigGenuine Hotels.com guest review
Sencilla pero la entrada horrible gradas Eléctricas descompuestas Y el estAdo de las gradas inseguras lo que pudieras ser pasManos en Pésimas condiciones peligró de sufrir accidenté Deben resolver ese problema El baño un desastre pese a todo cuidado el Gua se derrama y se sale a toda área del baño otro peligro inminente siguieran lo. Componente canGenuine Hotels.com guest review
This is a old shoppingcenter wich is changed to a hotel. No windows in the room. Comfy beds,cheap price.Genuine Hotels.com guest review
Esperábamos un poco más de las instalaciones pero en general bien.Genuine Hotels.com guest review
"No es lo que promete, solo la ubicacion es buena"
Esta ubicado dentro de una plaza comercial abandonada, habia habitaciones que fueron locales comerciales en compostura y tenian muy sucio, no funcionan las escaleras electricas ni el jacuzzi, la habitacion no tiene diviciones por lo que es un gran espacio con cama, mesa, wc, tina (no funciona bien) y regadera,Genuine Hotels.com guest review
very goodGenuine Hotels.com guest review
Efectivamente parece un lugar descuidado visto desde fuera pero las habitaciones son muy limpias y todo funciona en orden. Para estar en la zona hotelera el precio es muy bueno. Si me gustaría volver a hospedarme en ese hotel.Genuine Hotels.com guest review
"Cerca de la zona de discos y cerca de artesanías"
Buen lugar para dormir sin problemas de entrada ni con el horario de check in o out Bonito el lugar solo un poco caluroso el vestibuloGenuine Expedia guest review
"La habitación lo único bueno"
Hace unos dias nos hospedamos con mi pareja, y la verdad fue algo extraño, por que el lovi esta literalmente desierto y abandonado, las escaleras eléctricas no funcionan, falta demasiado mantenimiento visual; pero tengo que aceptar que la habitación esta muy cómoda, limpia y amplia, con un tema romántico y actual.Genuine Expedia guest review
"Exelenteeeeee la ubicacion"
Limpieza buena dentro de las habitacines porque a la entrada muy deteriorada y enpolvada parece abandonado pero la ubicacion exelente y las de las habitaciones tarifas muy baja, y a final de cuenta muy bien a lo que yo necesite gracias solo pongan atencion a la fachadaGenuine Hotels.com guest review
"Bueno para lo que pagas"
Excelente opción para pagar muy poco y cerca de todo el cotorreo lo recomiendo sobre todo para los que vamos a congresos y tenemos entrada a hoteles más grandesGenuine Expedia guest review
"muy buena ubicacion"
buena.Genuine Hotels.com guest review
"hotel barato para la zona"
es un hotel ya viejo que se nota hace falta mantenimiento a todas las instalaciones aun que el precio es muy accesible y se encuentra en una zona privilegiadaGenuine Hotels.com guest review
Very special hotel with modern and clean rooms! Helpful and friendly staff. Very good air condition and wifi. The bed was really comfortable! Only bad thing was the bathroom which had a gap from the ceiling to the wall so you could pretty much hear everything from the toilet... The shower was also bad, some days no hot water and bad pressure. The hotel […] had escalators but they didn't work. But overall a good place to stay not to far from the beach! Read moreGenuine Hotels.com guest review
Nao ha como descrever os dois dias horriveis que ficamos neste hotel, predio antigo, abandonado, quente. Os quartos com mofo, a privada no quarto, (como assim? Isso mesmo..na frente da cama, tinha a privada, fora do banheiro). Eramos 3 casais em quartos separados e apenas um quarto, havia agua e GELADA! Um forte cheiro de esgoto no banheiro. Os quartos […] tambem nao tinham chaves, apenas o rapaz da recepcao. Sempre que voltavamos ao hotel, ele quem abria as portas. enfim, a unica coisa boa, era a localizacao. Read moreGenuine Hotels.com guest review
Está muy padreGenuine Hotels.com guest review
"8.5km 지점이라 좋습니다."
위치가 엄청 좋습니다. 주변에 ferry 선착장도 있고 호텔 바로 앞에 관광상품 파는 곳이 있습니다. 이 호텔은 예전에 상점들이었던것 같아요. 그곳을 개조하여 호텔로 만들었는데 일단 객실이 아주 넓습니다. 객실이 넓어서 저는 만족해요. 침대도 크고 넓고 객실도 청소가 잘 되어있는 편인데 욕조 옆에 빈 공간이 청소가 안되어있어서 그게 좀 불결했습니다. 화장실 문이 없어요. 이 부분이 살짝 난감한데 감안 하셔야 합니다. 물이 시원하게 나오지는 않았어요. 뜨거운 물은 한참 시간이 걸리고요. 이런 부분이 불편하기는 하였으나 전반적으로 에어컨 빵빵하게 나오고 좋았습니다. 사람들마다 차이는 있겠지만 저는 허니문으로 갔음에도 즐겁게 […] 지내다 왔습니다. 일단 코코봉고가 있는 중심 타운에 걸어서 5분 거리이고 바다 바로 앞은 아니지만 길 건너가면 바다가 있으며 ferry 선착장도 근처예요. 놀기 좋고 편했습니다. 위치가 좋아서 별다른 불편함이 없어 저는 즐거웠습니다. Read moreGenuine Hotels.com guest review
"Buena relación precio servicio"
Está muy bien ubicado y el precio es accesible. Las mejores playas, restaurares, espectáculos, discotecas etc. se encuentran ala mano. Todos los grandes hoteles, los mas caros, están alrededor. Puedes llegar a todos los sitios simplemente caminandoGenuine Expedia guest review
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