Hyde Park Suites - Apartments - London

From the moment we were "greeted" by the person at the front desk (extremely rudely) we knew we were in for trouble! It only got worse when we got to the room. We were not expecting the Ritz, but, we also were not looking for a room that was a step or two below a homeless shelter. The first thing we saw were dirty, uncovered, worn wood floors. The walls […] and ceilings were filthy and every area was in disrepair. The kitchen had seen its best days about 30 years ago and was in desperate need of renovation. The windows had no drapes and were covered by dirty shutters that looked like they were from WWII. The bathroom was dirty, tiny and also in desperate need of a major facelift. The shower was tiny and the water pressure was like a geriatric hampster with prostate problems! I cannot say with any more emphasis that it was a complete waste of time to stay at this terrible hotel. Even more than half of the TV channels did not work, they were just a jumbled mess! There were multiple light fixtures which had obvious electrical burning around them and did not work. The microwave rocked back and forth when you used it. This apartment was worse than anything I have ever stayed in, even during my college years! Read more

We walked a block to our apartment after checking in which was no problem. The people were very kind and helpful. After checking out, they stored luggage until our evening flight at no cost so we tipped (but they didn't seem to expect it. ) The price was right. The buildings were older but updated and had good atmosphere. We would use them again. The […] staff was VERY helpful which made up for being marginal 3 star accomodations. It was clean and comfortable enough. Read more

(for reference, I was in room 1C of No. 81. It was a basement suite) The room itself was fantastic, for what it was- large, fully-featured kitchen, comfortable bed. The TV wasn't bad, but the choice of channels was strange (didn't have the full complement of normal UK channels- only three- but did have 80 'world' channels from Italy to Saudi Arabia). The […] real downside was the bathroom. It was freezing- there was an 80% window, very thin wall to the outside that any heat immediately escaped from. There was no holder for the shower head, so I had to hold it myself. Also no shower curtain. The room seems like it was renovated relatively recently. I can only hope that the renovations on the bathroom are not complete, and that in the future the bathroom will be up to the same level as the main room. Read more

a quick tube, short walk and steps up to a clean, safe, comfortable place with a full kitchen. Don't look at the broken floor tile and uneven grout in the bathroom and unwaxed/finished wooden floor. Being clean and having very comfy bed and linens with an immaculate kitchen with items necessary for a stay. We were third story of one of the buildings. […] If you can't make the steps with your suitcase look for another place...otherwise a good choice. Small but workable with flatscreen tv. Read more

This was an excellent place to stay overall. Having read both good and bad reviews of this property I booked as I like staying in Bayswaterand the cost of the apratment was far less than a double room in a hotel in that area. The staff were excellent in all ways and the room comfortable and well equipped. The circuit breaker blew out one night and we […] didn't find the electrical box until the next morning which meant we were without TV for one night, but that was no big deal. I would definitely stay there again and recommend this property highly. Be aware though there is no elevator (lift) available so request a room on a lower floor if stairs are a problem. Read more

ROOM DIRTY. GARBAGE IN TRAHS BAGS. USED SOAP. NO PAPEL TOILLET. THE LINENS BED USED FOR THE FORME GUESS.

My two sisters and I spent Aug.18-25 at Apt.12,which was O.K.except for the little staircase to get to the bedroom and the bathroom upstairs.This we found risky, especially at night.Otherwise,it was pleasant enough.We occupied Apt.2 from Sept.1-8,and this,though a basement room,was very,very comfortable - spacious,enough furniture and adequate kitchen […] equipment.Only thing that went wrong was the washing machine. Read more

This hotel was reasonable for its price, and the location was fine if you are using the tube. The address was incorrect, but they had a sign sending us to 55 Inverness Terrace. The maid service was occasional, which was a bit annoying, and the alley outside our window was pretty loud. There was no included breakfast, and the Internet did not work for […] the majority of our stay. Read more

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This is not a hotel in the traditional sense but is a number of properties in the area around Inverness terrace which have been converted to accommodate guests. When i finally got to check in i was informed that my "room" was in a building in another road a good 15 minute walk away which is where i had to get to with heavy bags in the rain, no offer […] of car or cab was offered. The room itself was upstairs with no elevator, another hassle with bags. The standard of the room was good, clean, large for London, double bed and couch/hideaway bed. The kitchenette was fine but the bathroom tiny with an electric towel dryer/radiator that was permanently on and only inches from the wash basin, so every time i went to was my hands i nearly burnt my left arm. The location was great only a few minutes walk from London's public transport links both bus and tube and shops restaurants etc. Overall the management need to improve and a little more thought needs to go into how they covert rooms to apts but i would stay again if on a brief trip to London but no heavy bags Read more

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Before I left for the UK I read a lot of horrendous reviews about Hyde Park Suites, so I was a little apprehensive about what I might find. However, for the most part I was pleased. The location is one block from Hyde Park and allowed me to do all of my sight-seeing by foot (although it was a lot of walking!). The room was small (not exactly like the […] pictures) but adequate. It had a nice little kitchen area and couch right by the bed. My only complaints were the lack of elevators - I had to walk up 6 flights of stairs with my luggage - and I happened to not have hot water for some reason. On this last point, I brought it to the hotel's attention and the maintenance failed to fix it. As a last ditch remedy, they gave me the key to another apartment so I could shower in there. All in all, it was just fine. If you're looking for a budget place in a good area, I think Hyde Park Suites is fine. Read more

Horrible bathroom! lt was so dirty and smells bad. It was so hot because of no aircondition.

The apartments provide excellent cheap accommodation in a lovely area of London. Although the term apartment is slightly over egging it. The room was very small with just enough room to walk around the bed. But all the facilities promised were fitted in.

Our toilet was broken and our room smelled like a waste management site. They said they would come by and fix it but it didn't happen until the next day where the repairman left his dirty mess everywhere.

I went to London with my 14 year old son, and we both will recommend this hotel to others. It was well located between Bayswater and Queensway station. We got upgraded to a superiorsuite, and I must say I'm glad because the room was tiny. The room was bright, and modern decorated. I wouldn't hesitate to go back :)

Hyde Park Suites management office located a 11 Inverness (Bayside Station) assigned to us an apartment at 9 Talbot Square, a great location near Paddington and Lancaster Station. Lots of buses and direct train to Heathrow. Clean room. Extra bed was a futton, but we added a mattress, otherwise it would have been uncomfortable. We stayed more than ten […] days, so they explained us that change of towels will be on the fourth day and cleaning of the whole place will be on the eighth day plus change of towels and so they did. Apartment was recently refurnished but we could hear the noise of other guest rooms. Read more

We stayed at the Hyde Park Suites for 5 nights earlier this month, and had a wonderful experience! The suite is like a studio flat/apartment, with a small kitchenette complete with dishes, pots, pans, silverware (including a can opener and wine key), and for appliances, a small refrigerator, range, stove top, electric kettle and toaster. The layout […] was cozy but not cramped, and the IKEA-brand furniture (actually, nearly everything in the place was from IKEA) was comfortable enough. Bonus: Having meals in the suite saved us a bunch of money on food, so we could go and spend it elsewhere! The best part of this place is the location. It's close to so much, and only a short walk to the Circle Line and buses. There are grocery stores and shopping nearby, and a variety fun-looking nightlife options within walking distance. The only drawback was that I couldn't (for whatever reason) get their WiFi connection to work on my phone, but after explaining it to the young woman in the office, I was given a full refund. So really no complaint about that; there are a slew of Internet cafes around. Which brings me to another point: there are only 2 people in the office, so be prepared to wait a little while to check into your suite. (This is notably frustrating after a sleepless red-eye flight and hour tube ride into town from LHR, but understandable.) They weren't exactly bubbling over with niceties, but were pleasant and efficient. Bear in mind, the office is stacked with luggage from people coming and going. We left ours there for the 2 hours between our arrival and check-in time and it worked out fine. Also be advised that you'll only get fresh towels every 3 days. Which was fine by me, and eco-friendly to boot. The Nitty-Gritty: Although I'm not much of a frequent traveler, this was one of the best hotel experiences I've had. Would recommend it to any couple, or to small families, if they have larger suites (which I think they do). Read more

The room was nice, although the bathroom could be bigger and have some improvements. The kitchen was really nice.Great location beside hyde park, very close to underground, plenty of places to eat within walking distance.Would recommend.

the location of this hotel is great! only a 2 min walk to bayswter tube and with plenty of eateries of all types nearby but and heres the but, the staff were at best poor with little or no service ethic and whilst the room was large for london and well appointed it was in a poor state of repair, sockets hanging out of the wall, paint peeling, a tv that […] was stuck on arabic adult channels etc. With just a little bit of effort these problems could be fixed. If you want a place to stay in london that isn't a standard hotel room and the ability to cook for yourself with a good central location these apartments are great but dont expect great service. Read more

The positive things I can say are that it was nice having a kitchen. The bathroom was large by London standards. We stayed there with our 14 year old daughter and her friend. I would not recommend it for families. It did not seem safe or secure. There were a lot of 20 somethings staying in the area and partying. The condition of the hallways and stairs […] and elevator were not good. The room conditions were better but not great. The TV in the girl's room did not work and had pornography channels that were in a foreign language to us.The bed was not comfortable. My husband and I were in the basement. It was extremely hot.I would not stay there again. Read more

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The apartment turned out to be far away from the lobby we were at. They got us a cab to take us there. But when we got there, we realized that it is in a dingy basement with very tiny bath in which you couldn't even stand up to take a shower. Had to hike back to the lobby to complain. They changed the room for us eventually to the top floor of the same […] building. What a difference. We fell in love with it at first sight. All furnishings were brand new from Ikea. The only shortcomings were: 1) no elevators (had to climb six flights of stairs every day) 2) no air conditioning (but that was fine with us since the weather was not hot in July). However, overall I would rate the apartment very high and the service was great. I would stay there again. Read more

The apt was small, basic, and uncomfortable. It had no aircondition and the only fan was in the livingroom and it wasn't really working. The windows do open, but no air flow, and who wants the window open to hear all the outside chatter and clanging of bottles at late hours of the night. The neighborhood is for the young partying kind. I would definitely […] not recommend it for familys or couples, but I guess it would be ok for singles. That is if you don't mind sweating all night long. Read more

We're a family of 4 (2 adults 2 children). this apartment is close to Queensway shops just one block away, so we can buy everythings we need for our breakfasts and dinners. the kitchen is good enough for preparing the meals. to subway stations Queensway and Bayswater, it's just 5 minutes to walk. another 5 minutes walk you can reach Hyde Park. the street […] this apartment located is very clean and beautiful, a typical London mid-class suburban, you always feel safe in the evening. Read more

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The one bedroom apartment looks nice in the pics but in reality is very tiny. Not much ventilation and poor heating. No electric sockets near the beds for charging cell phones and no reading lights near the beds. Kitchen was well equippped with good appliances. Most crockery is chipped though. The main entrance foyer is quite dirty and poorly lit. The […] area near the elevator on ground floor has virtually no light. The intercom does not work so when your guest comes in you have to go all the way down to open the main access door. There is absolutely no house keeping if you stay less than 7 days so be prepared to take along tons of kitchen towels and toilet paper. Not even emptying the garbage bins daily. Staff is good at the front desk. The location is fabulous so that makes up for most of the draw backs. Read more

Location within 200m from two different subway line stops, Hyde Park, restaurants, pubs and supermarkets. Room condition was ok, but the third bed was really bad. Anyhow, we mentioned this in the reception and got a new mattress which was better. The kitchen had everything necessary for cooking (pots, pans, cutlery, glasses, cups, toaster, kettle and […] so on). We stayed for four nights, towels were changed once, but no other cleaning was done. Couldn't really wish for anything more for the price we paid, so I'd recommend this place for those not expecting a five star place for this price :) Read more

For a budget hotel, it was fair. The appartment size was very good, but the beds were uncomfortable. We were 4 people with one bedroom and one pullout sofa bed that was very small for a teenager and young adult. The extra pullout couch was broken and uncomfortable to sit in. There was a skylight that was over the pullout bed which looked up into the […] apartment above. Full conversations could be heard as if we were sharing a room with the people upstairs. The front desk service was very good and very helpful. The apartment was clean but the sinks did not drain very well. We travelled to 3 different countries on our vacation and stayed in low budget hotels and apartments. London's apartment was the most expensive. We would have considered looking for another hotel if we hadn't paid for it in full before hand. Read more

Pleased with the overall standard of the room. Stayed in worse 4* hotels. Double room with little kitchen & seating area suited our needs for 3 nights. Street does have other hotels on it so expect some noise of passers by late at night. However, location excellent as you have access to Queensway & Bayswater Tube less than 5 min walk. Kensington Gardens […] at top of street & if you like walking you can easily enjoy a walk to Marble Arch where you can get the sightseeing tour buses. A great central location allowing you to get to all the obvious tourist attractions very quickly by tube. Read more

We stayed here for 5 nights! And we just realized that the towels would only change every 3rd day of our stay! And the house-keeper only came to our room to collect the old towels and replaced the new one! That is! I can accept this arrangement coz it is a self service apartment but would appreciate much if towels can be changed daily! One thing surprised […] me is that we have to go to the recetion (not in the same building) to get the extra toilet paper from them as there is only one roll in the room and wondering they expected us this roll can be used for 5 days! Besides these, the location is very convenient, the room is clear with most of the kitchen tools. I would stay here again if they could offer me a roll of toilet paper everyday! Read more

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I stayed at these apartments at the beginning of December with my girlfriend. The booking was made quite late and what attracted us was the price as well as the location in relation to Hyde Park. The apartments are situated very close to the park as well as near to Bayswater Tube Station which was ideal. We stayed for only one night as we were in London […] to see a concert at the Royal Albert Hall. The room was very clean and had was very modern. We had no complaints at all and it will definitely be my first port of call when I next travel to the capital. Read more

Not really value for money because they are quite small but you need to take into account the cost of accommodation in London so relative to that I guess it is reasonable. Handy to have the kitchen and the location is close to a lot of interesting places to which you can walk. The Queensway is in the next street and has lots of restaurants and shops […] and an underground station. Read more

Very nice apartment with kitchenette , convenient to bayswater tube station , lots of restuarants , pubs , convenience stores ( tescos & sainsburys ) hyde park ,just around the corner. Would definitley stay again . 5*****

Good points are 1. the place is very close to underground station, just 1-2 mins walk. 2. apartment is not in No. 55, is apartment closeby no. 55. It's located in quiet street, while close to shops, restaurants and Kensington Park (is very nice park). Also it's in city circle, not far from many attraction places. 3. Room with well-equiped kitchen, bed […] & toilet is clean 4. have central heating, is warm enough during the winter. Bad points: 1. Toilet is very tiny. 2. Concrete is thin. Firstly I was offered a room in 2nd floor, i could feel ppl walk in upstairs. After complaint, changed to a room on the top floor, problem solved. (p.s. thx for the guy of Hyde Park Suites- Apartment who providce good service & help) Overall comment: if you have limited budget but want to have a stay in convenient place, and not too small room, also save money in eating, it's good choice Read more

I was pleasantly surprised by the Hyde Park Suites. The location was lovely and just a few minutes from 2 tube stations and Hyde Park itself. The apartment itself was easily big enough for myself and my girlfriend and we were lucky enough to have a balcony of our as well, although it was December when we stayed so it was difficult to make much use of […] it. The staff were very helpful, although we rarely needed to speak to them, and they seemed to be at the front desk at all hours of the day and the night. If you are looking for somewhere to stay nearby Hyde Park and don't mind going self-catering then I would definitely recommend taking a look at this place. Read more

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The receptionists were not very friendly. The bed is not very comfortable. We stayed on the fourth floor. The light sensors were not working. It was a bit scary, thankfully, it was repaired on the following day.

Bare, dirty wooden floorboards, no heating, furniture that looked like it had been rescued from a skip, surly staff. I have travelled across every continent, and stayed in some truly horrendous holes, but the bed in this particular dump is probably the most uncomfortable I have ever encountered. This place is a total kip. Avoid at all costs.

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location is perfect staff is rude

Budget economy appartment which completelly met my expectations. Very good located with close proximity to underground.

The apartments are pretty small, but fairly comfortable and well kitted out, including a kitchenette - a great feature if you don't want to eat out every night. TV has freeview which is a bonus. My favourite thing about the rooms though is the shower. Really powerful! The location is superb, in the heart of Baywater near Hyde Park, you can easily […] get on the district, circle or central line so can get pretty much anywhere in London without any hassle. Fully recommend these apartments for a business trip or a weekend away. Note though these are apartments though so don't expect a hotel service. Read more

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Horrible place - stay away. 1. Reception not open 24/7. 2. It's not so much a hotel as much a bunch of random apartments scattered around the neighborhood. Have to check into one place, but then lug your luggage to the actual apartment. 3. My apartment was on 5th floor walk up with a tiny stairs that barely fits the luggage. Inside the apartment there […] was another stairs as it was a duplex with no mention of this during reservation. 4. There are no services of any kind: no food, no help with luggage, no concierge, no phone, etc. Read more

Hi, this hotel is not for ladies, it is very scary to stay and there is help or support from hotel staff....

I only booked this property because I was struggling to find a room and I was dreading my stay based on previous reviews. However I was so surprised. The suites are spotless and so much more comfortable than many 4 star hotel rooms. London rooms always seem so much smaller and more basic than other European cities. If you are looking for a home away […] from home this is a great choice. There is variance in the properties house no.30 is amazing Read more

I stayed 5 night in this place. Room was very clean, great water pressure in a shower. very polite and friendly receptionists. One morning wifi was down , I called to reception , in a few hours everything was fixed. Great Location is just min from bus and metro station , lots of restaurants and food stores . Will definitely staying at this place again! […] NB Visitors from Canada, US don't forget the British adapters for the chargers. ( Easy to find in a local convenient stores) Read more

The place was of course less prestigious as it seemed on the photos, but it was clean, and comfortable enough for the lenght of our stay. Not many noise, easy to access.. The only problem was that there wasn't extra sheets in case of fresh temperature, and that there wasn't shower gel.