Staybridge Suites West Seneca - West Seneca

It was like staying in a little apartment. I really liked how the pool was open until midnight.

Genuine Hotels.com guest review

I was thrilled with the quality of the room (especially for the super low price)! When I first booked the room, I expected something low-end to middle range because of the price of the booking and the distance of the hotel from Niagara Falls; however I was very wrong. The room was GORGEOUS, big, had it's own kitchen, refrigerator (full-size), oven, […] dish washer, living room, separate bedroom, and an extremely nice bathroom. The staff was wonderful, accommodating, and kind. This was one of the best hotel stays I have ever had and I would strongly recommend that people stay here if they're in the Buffalo, NY area!! Thanks to the staff for a great stay and for making me feel at home in a new place!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff really get to know you and cater to your preferences. For example, they know that my five year old likes sprinkles on his waffles whenever we stay there, so when they see him in the breakfast area, they run back to get his sprinkles from the kitchen! The free dinners (including beer/wine) on Tuesday-Thursday nights are amazing as well. Unlimited […] soda and coffee all day is a real plus also. Read more

Genuine Hotels.com guest review

serving breakfast & dinner was exellant, all kind acomody is good for all of my family member enjoy and satisfied. Next time, if I am going somewhere i absolutely using again.

Genuine Expedia guest review

We stayed with our one-year old in the 'studio suite'. Having a full kitchen is always a plus, but the hallway noise was a bit much for our child. They also have limited cribs, so be careful to have a backup plan if they're out. Fortunately for us, they were willing to borrow one from the hotel across the parking lot. Overall, a decent stay in a fine […] neighborhood. About what you expect. Read more

Genuine Hotels.com guest review

Tried to check in after a late night flight, only to find out the room was occupied (and double booked). I Had confirmed the late check in twice directly with hotel staff. Was offered an upgrade to 2 bedroom suite but would have to move the next day. Not happy with offer and was upgraded to a one bedroom suite instead. Very pleased with accommodations […] overall but the kitchen and housekeeping staff woke me early and kept me awake because they were right down the hall from my first floor room, banging doors and speaking loudly. Carpet in the room was stained and dirty looking, although cleaned daily. The glass plate was missing from the microwave and the staff was unable to provide a replacement. Very large shower was nice but made turning on the hot water from outside impossible. Had to stand in shower while cold water turned hot (not very long). Overall, a pleasant experience with a courteous and professional staff, but I stayed in a similar hotel about five miles away last time and had a much better experience with no issues. Read more

Genuine Expedia guest review

light housekeeping is how they described what we would get: they're supposed to come in everyday, make the beds, change the towels, and generally clean up. the first day we had to ask the front desk to send someone to our room (after i made the bed) at 3:00; the second day no one came at all; the third day all they did was pull the bedspread over the […] messy blankets in one room and change the towels in only one bathroom. (we had a two-bedroom efficiency room). how can that be service? disappointing to say the least. Read more

Genuine Expedia guest review

Very clean and comfortable! Nice staff!

Genuine Hotels.com guest review

The room was nice except it backed up to a noisy highway. This is a pet friendly hotel and I failed to ask that question. There was a hugh dog in the lobby. I do not stay in hotels that allow pets because of what the pets do when in a strange place when the owners are not watching. There was a used wash cloth behind the bathroom door and lots of dust […] in the room. They offered a lite free dinner at night that was a nice touch plus cookies in addition to a nice breakfast. The hotel seems to cater to business men and traveling work crews. We were upgraded to a two bedroom, two bath suite with three TV's. The staff was friendly. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were able to check into our room early and they treated us well, not like we were bothering them. Our room was a two bedroom suite, very nice and plenty of room, nicely appointed. The showers were hot and powerful. We used the hot tub and pool that night and it was wonderful and clean. The next morning we headed down for breakfast and we were not […] disappointed. make your own waffles, cereals, sausage,omlets, hot cereals, breads and muffins. There was not enough room for our group of six to sit and eat,the outside tables were not an option because of the weather,so we were going to eat back at the room. One of the staff overheard us and offered the meeting room for us to eat in! Nicwe big comfy chairs and a huge table all to our selves. Thanks for everything, we will be back if we are in the area again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We couldn't have asked for anything better. Not only was the place easy to find and convenient to all of the attractions that we wanted to see, the entire facility was clean and well maintained. The employees were exceptional. They were helpful and friendly in every way possible. They took the extra time to remember who we were. The extra perks that […] were offered made this a fantastic place to stay. The daily breakfast was extremely convenient as we were travelling as a family of 6. Not everyone was ready in the morning at the same time so breakfast was not only convenient, it was GOOD!!. If someone missed breakfast, they had to-go bags available for those on the run. The big surprise was that dinner was included 3 nights during the week. What a great idea. The dining area was cozy, neat and clean. And...when we came in at night, there were treats (i.e. cookies, rice krispie treats) at the front desk. Laundry facilities were convenient. Loved the outdoor picnic area. The only draw back was that the movie room was closed while we were there for some type of technical difficulty but that was only a minor inconvenience. Loved, loved, loved this place and looking into staying with this company again on future trips. Read more

Genuine Hotels.com guest review

I only have excellent compliments about this hotel. Only 20 mins from Niagara Falls and all the exciting venues. Shopping center with Kmart, supermarket, subways, china buffet all near by. Brand new hotel with a home away from home feel. Brand new rooms. We had the one bedroom suite with full kitchen just like home, all the pots/plates/utensils you […] need. Granite tops, living room with sofa bed and tv, bedroom has privacy doors, two queen beds with another tv, central air, spacious bathroom, closet, drawers, its like your very own apartment. Customer service was excellent no matter what time you needed them. Free breakfast buffet, 3 times a week you also get a free dinner. Indoor Pool, Jakuzzi, Patio, 2 gas bbq's, gym, washer/dryers. A very clean atmosphere. One lady that does the breakfast bar in the morning goes above and beyond to make sure you have the best breakfast experience. We stayed one week but I wanted to move in instead. Staybridge really went above and beyond with this hotel. Thank You. You will get my repeat business and recommentions. Read more

Genuine Hotels.com guest review

We were there for 1 week in a "handicap" room. The hotel is very clean; the rooms are very well-appointed and clean. The staff is very friendly, helpful and courteous. I would highly recommend this Hotel for anyone. The breakfast is great; exercise room very well maintained with 2 treadmills, 2 bikes, and TV! The "laundry" services are available at […] no cost (except for the supplies). This was a definite "plus"! Read more

Genuine Expedia guest review

We travel with our 2 friendly yellow labs and 3 kids so this hotel was perfect - great with pets, friendly with the kids, clean, good breakfast, easy on/off highway and most importantly as "suites" go an actual suite. There were 3 rooms - 2 of which bedrooms with doors. Many times when they say "suits" it is a pull out couch in the middle of the common […] space. Great to have kids go to bed and sleep in a bit while we got organized for next day! Would definitely stay here again! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

My husband and I recently stayed at this property. The room was spacious, clean and well appointed. Fresh warm cookes, tea, coffee and soft drinks were provided all afternoon in the lobby, and the free buffet breakfasts were more than adequate. Though we were there on a weekend, we were told that food was provided in the lobby on weeknights too. The […] work-out room and pool were a little small, but OK. There was even a laundry facility available for guests. I'd definitely recommend this hotel. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Don't arrive early to check in, they will NOT allow you to check in before 3. Normally Hotels state that they don't have rooms ready, but they let you know how long and call you once done. They were very rude and said come back after 3. Each day I was missing wash clothes or towels and had to call to get them. Other than that, the room itself was very […] comfortable and the breakfast was nice. So overall, it is a good place to stay, but they need to getter better staff and better service. Read more

Genuine Hotels.com guest review

Nice hotel for family. Good location since it is close to the highway. I give Excellent to the reception staff for their help and welecome.

Genuine Expedia guest review

We stayed there for 2 nights and it was a very nice experience. Hotel and staff are very good. Rooms too are pretty good - with a mini kitchen. Tip: Over the weekend there is no in-house service but you can request for one by friday evening and they are glad to serve.

Genuine Expedia guest review

Wonderful! Traveled with 6 week old. Room was perfect for keeping him comfortable & keeping bottles clean.

Genuine Hotels.com guest review

This is an impressive hotel for many reasons. The room was spacious, welcoming and clean. I stayed in a junior suite so the room included a sitting area and kitchen (including dishwasher). Prior to my arrival, I was not aware of the complimentary social dinner that is offered from Tuesday to Thursday, so that was a nice surprise. Great meal, lots of […] selection. Attentive staff on hand to ensure you obtain everything you need or desire. All hotel staff I came across were very friendly and more then willing to assist. I cannot say enough positive things about this hotel. This was my first experience at the Staybridge, so I had no idea what to expect. I was very much impressed. What really caught my attention was the "little extras" like attentive staff, popcorn and refreshments at night, coffee and cookies during the day, wonderful breakfast and free dinner. Truly this hotel makes every attempt to make your stay not only comfortable, but memorable. Read more

Genuine Expedia guest review

Expensive hotel but worth paying for the cleanliness and size of the suit.

Genuine Expedia guest review

Staybridge has become our favorite chain of hotels and this one lives up to our expectations too. No better place to stay with 2 teenage daughters

Genuine Hotels.com guest review

The suite itself (2 bedrooms) was very nice. The rest was adequate. Breakfast was basic. Housekeeping was OK, but inconsistent (left a towel here and there). All the suite rooms were on the highway side of the hotel so there was constant background noise. We'd stay here again because it met our needs -- suite & kitchen are really nice for long-stays […] and overall clean. But in terms of services and niceties, don't expect too much. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was surprisingly pleased with my stay at this hotel. The room we were in was very nice, spacious and the bed was comfortable. I would definitely recommend this hotel and I will be staying there again in the future. The hotel is pet friendly, but we didn't experience any issues.

Genuine Hotels.com guest review

This hotel was exceptionally clean, very nice staff, pool was clean. Had a 2 bedroom suite was just like a small apartment. Complimentary goody bag upon entering our suite. Kitchen fully equipped. I thought this room was wonderful. Beds were very comfortable. Breakfast buffet had a good variety, including hot foods. Would definitely stay here again […] !!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I spent the weekend at the hotel, it was such a nice plesant stay....

Genuine Expedia guest review

We travel a lot for dance competitions & this is the best place we have ever stayed. The rooms are wonderful, spacious, comfortable, with all of the comforts of home. Pool hours were great. Laundry facility for free. Theater room. Breakfast buffet is fantastic. Friendly, accommodating & helpful staff. Very clean! We were sorry the weekend was over. […] We wanted to stay! Highly, highly recommend! Will definitely seek out again. Thank you! Read more

Genuine Hotels.com guest review

Wonderful stay, great staff, great room very clean ...they thought of everything for your use in the room. I would stay here over and over .....GREAT JOB GUYS

Genuine Hotels.com guest review

During our stay I was very satisfied with the service provided in the hotel. All our interactions with the staf were friendly and professional. The hot breakfast was a nice treat, the rooms were comfortable and our family enjoyed the pool. The staff won me over, however, when they took the time and initiative to contact us after finding my mother's […] cell phone and medication in the room after we checked out. Their response to that situation showed an extraordinary willingness to provide excellent customer service. We will definitely be staying here again during future visits to the West Seneca/Buffalo area. Read more

Genuine Hotels.com guest review

The hotel was clean and the staff was very friendly. They had hot breakfast every morning included. The room was one of the nicest we've stayed in and we travel quite a bit. The pool and hot tub were well maintained and stayed open until midnight. There is plenty close by if you want to get a quick bite and the city of Buffalo is just a short drive […] away. Read more

Genuine Hotels.com guest review

Welcoming, polite, professional staff.

Genuine Hotels.com guest review

We have stayed here multiple times and the hotel is always very clean and comfortable. The walls are well insulated so the noise level is quite low. The morning breakfast has a nice assortment of hot and cold items. It is nice that there is always fresh coffee available.

Genuine Hotels.com guest review

This was my first time returning to West Seneca after selling my parents' house a month ago. My parents' house was also my childhood home. I stayed there when visiting family and friends for the past 20 years. Because of the emotions I had that were tied to the sale of my childhood home, this could have been a very negative experience. I am pleased […] to say it was not a negative experience at all. As a matter of fact, it was a very positive experience, and the reason for that was because the Staybridge Suites Hotel was so awesome. I used the pool, the exercise equipment and the jacuzzi while I was there, and that made me feel a bit like I was on vacation. I used the complimentary laundry machines so I could pack light and had no dirty laundry to unpack when I got back home. The staff was very professional and friendly. The suite was spacious, and had all the comforts of home. I liked the complimentary breakfast and how late it was served. It gave me time to work out before eating breakfast. Every time I go to visit my family in West Seneca, I will definitely stay at Staybridge Suites Hotel!!!! I loved it. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

THIS HOTEL WAS GREAT STAFF WERE EXCELLENT ROOM WAS EXCELLENT COMFORTABLE CLEAN WE WERE SO SORRY THERE WAS NO ROOM FOR US TO STAY TWO MORE NIGHTS WE ARRIVED EARLY AND THEY WENT OUT OF THEIR WAY TO GET US INTO OUR ROOM EARLY

Genuine Hotels.com guest review

An excellent hotel. Very clean and comfortable.

Genuine Hotels.com guest review

It was nice. The staff were very helpful.

Genuine Hotels.com guest review

This is the second time we've stayed at the Staybridge in West Seneca, NY and we have been very pleased with both stays. The price is reasonable considering other hotels in the area. The accommodations and amenities are excellent. We also love the selection of the breakfast bar and the inclusive laundry room. I’d highly recommend this hotel to anyone. The […] only con was that I had to ask for additional towels three times during our 8 day stay because enough were not left for my entire family. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice hotal, nice staff and well maintained.

Genuine Expedia guest review

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Genuine Hotels.com guest review