"clean new hotel"
the hotel is fairly new and the room was very clean and comfy for the price.. the shower drains very slow, but overall it was nice,, i would recommend..Genuine Hotels.com guest review
Response by Holiday Inn Express and Suites Henderson We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. We look forward to seeing you again on your next visit to Henderson.
"Nice place to stay"
This was a great place to stay. The staff was very friendly and helpful with directions. The breakfast was satisfying. The hotel looks fairly new and was really clean. I would stay here again.Genuine Hotels.com guest review
Response by Holiday Inn Express and Suites Henderson Thank you for choosing Holiday Inn Express and Suites of Henderson and taking the time to let us know about your stay with us. We strive to provide a clean and comfortable place for our guest to stay and to provide exceptional customer service with all of our guest needs. We did celebrate our 5th year of being open this past March. We look forward to having you again when in this area.
The bed and pillows were excellent. The cinnamon rolls were absolutely great!Genuine Hotels.com guest review
Response by Holiday Inn Express and Suites Henderson We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. Its great to hear you enjoyed our beds, pillows and our signature cinnamon rolls. We look forward to seeing you again on your next visit to Henderson.
"Very convenient to our meeting place"
All the staff went above and beyond to be helpful to my family members and me. They gave us suggestions on where to eat. They were so nice.Genuine Hotels.com guest review
Response by Holiday Inn Express and Suites Henderson Thank you for choosing Holiday Inn Express and Suites of Henderson and taking the time to let us know about your stay with us. We strive to provide a clean and comfortable place for our guest to stay and to provide exceptional customer service with all of our guest needs. We look forward to having you again when in this area.
"Use for Business"
If you are looking for a place that has what you need for work, this place is for your. Not exactly a romantic get-away, but staff is nice and room is comfortable.Genuine Hotels.com guest review
Response by Holiday Inn Express and Suites Henderson We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. We are always happy to provide a consistantly clean, comfortable and courteous place for our guest to stay. We look forward to seeing you again on your next visit to Henderson.
The staff was courteous and helpful. The overall stay was good. I would stay there again.Genuine Hotels.com guest review
Everything was smooth from check in to check out. Friendly staff, excellent breakfast, free wi-fi, and a comfortable bed.Genuine Hotels.com guest review
Response by Holiday Inn Express and Suites Henderson Thank you for choosing Holiday Inn Express and Suites of Henderson and taking the time to let us know about your stay with us. We strive to provide a clean and comfortable place for our guest to stay and to provide exceptional customer service with all of our guest needs. It is always a pleasure to hear that our guest have enjoyed the stay. We look forward to having you again when in this area.
"Convenient and Quiet"
I have stayed at this hotel twice now and I have been very satisfied with the service, courtesy of staff, and accommodations. I mistakenly left my jacket in my room when I left and the hotel staff were very helpful in finding my jacket and helping to see that it was returned. I will continue to select this hotel for my future visits.Genuine Hotels.com guest review
okay what else do you want it was okay. nothing better nothing worse, it was okay. okay to be there, okay to stay there, okay to leave there. if it were not okay i would have said it was not okay, it was bad and I wouldn't stay there again so take this answer or nothing and don't send me another surveyGenuine Expedia guest review
"Very Very Nice"
It was very nice, the people that worked there was nice and friendly and we would be coming backGenuine Hotels.com guest review
Ww come in to see our grandkids every so often. This is the best hotel in the area.Genuine Hotels.com guest review
I was very pleased with my entire stay. The room was very clean and stayed that way throughout my visit. Hotel staff were extremely friendly and professional and asked multiple times if there was anything I needed. The breakfast had an excellent choice of food--not just fruit and a donut as I have experienced in other establishments. I will definitely […] stay here again, as I visit my relatives in this area frequently. I would strongly recommend this hotel to anyone visiting the Henderson area. Read moreGenuine Hotels.com guest review
Everything is okay except having a very poor cellphone reception.Genuine Hotels.com guest review
"Good customer service, smooth stay"
A seamless business trip.Genuine Hotels.com guest review
"very nice hotel"
Very nice hotel, very pretty, the lady at the front desk was sweet and helpful. The only complaint I have, and it's not really HIE's fault, is that I heard slamming doors all night long. Of course HIE is not to blame for guests being rude, but perhaps they can adjust their doors so they don't slam so easily, especially the door to the stairs which was […] near our room. Other than that it was a great experience. I would stay here again, but from now on (in any hotel) I will request a room further away from the stairs. Read moreGenuine Hotels.com guest review
This was a very comfortable room and the wifi connection was excellent. The desk staff were very polite and friendly.Genuine Expedia guest review
We have visited Henderson,Tx a couple of times . Each time was to meet our new grandchild. The hotel is just great. The breakfast was good. The food could have been better. The coffee service is available 24 hrs. a day. Always a great cup of coffee Overall this is the place you want to stay when traveling.Genuine Hotels.com guest review
"Henderson, Texas - Who Knew?"
First of all I must admit that this was my second stay in Henderson in 5 days. My first experience was at another hotel who shall remain nameless. I have to tell you after the shabby room at the other hotel for just a few dollars less per night, it was a wonderful surprise to check into the Holiday Inn Express! The room was modern, clean, comfortable […] and well appointed. It was such a relief to have this world class experience in a small town in East Texas. Thank you to the Holiday Inn Team for providing such a nice place for us to stay on our visit. Read moreGenuine Hotels.com guest review
"Good quality hotel, quiet, clean, and comfortable"
06/24/14 Gary1836 Austin, Texas
We have stayed twice at this hotel in the past few months and both times were well pleased with the cleanliness, quality, comfort, and service by the staff. The hotel is located off the road and is far enough from the highway that there is no noise. If you can get a room on the entrance side of the hotel, it overlooks a lake with a nice view. The breakfast was good. Unlike a lot of hotels, this one did not seem to be filled with children. The hotel is not far from Highway 79 where there are a lot of restaurants. Our favorite is the Jalapeno Tree which is an East Texas started restaurant from what we've heard, and the Mexican food is very good. There are no restaurants within walking distance from the hotel, but I can't imagine anyone going to Henderson, Texas without a car or bus. We will stay at this hotel again when we need to stay in Henderson, TX.
"Super clean property. "
I have stayed here many times. The property is well maintained. The rooms are well cleaned, the tub actually was shiny clean. The beds are comfortable. The staff is friendly and helpful. The breakfast was good with a nice variety. The Internet is slow but usable. The gym is adequately equipped.
"Nice surprise for such a small town"
05/19/14 Mimi S Dawsonville, Georgia
Just a stopover from Georgia to Austin, TX. It was clean, new, well cared for. The room was clean, bed really comfy, good AC unit, good bathroom. A few restaurants down the street but we ordered Pizza Hut delivered and it was really good. Breakfast was pretty good and varied. The little omelet things were pretty good around the edges but the filling was superfluous. Should have been chunkier or cheesier or just not filled at all. Really would recommend it and would stay again when we go thru the area.
"New and clean"
04/09/14 BlueHeeler777 Atlanta, Georgia
A pleasant stay in this friendly town. Has a small outside pool, and fitness center. Rooms exceptionally clean and all facilities worked great. Reasonable hot breakfast every day. Nice range of soft pillows and the bed was very comfortable.
01/26/14 josef5937 San Marcos, Texas
Stayed here just last week, during the crazy storm, due to work and it was quite pleasant. the room was well-tended and the restrooms were very clean. Only complaint was that I should have brought my own pillows but otherwise I slept great. I have stayed at other HIEs due to work and each one has been exceptional and the prices have been quite reasonable. I do recommend staying at any of the HIEs.
01/23/14 uncsig Houston
Am happy that this property is open in Henderson as the other choices in town leave a bit to be desired. Check-In was smooth and easy. My room was very comfortable with plenty of room to work, relax and sleep. I appreciated there being both firm and soft pillows on the bed [marked as such no less] since that is always a tug-of-war between two distinct preferences. The breakfast area was nicely set up and the morning I ate had a bountiful spread that included scrambled eggs, biscuits, sausage patties, sausage gravy, pancakes, 4 different cereals, 4 juices, an array of breads, muffins and bagels for toasting along with yogurt and milk. I did not have one of the renowned cinammon rolls, but they sure looked good. There is an exercise room with TV, 2 treadmills and a bike and a business center as well. The free wi-fi access worked throughout the property and I never once lost my signal and was not required to log back in every hour like at many such properties. Should I ever travel to Henderson again, I will most definitely stay here.
"Excellent Holliday Inn Express - Henderson, TX"
01/04/14 John W Moore, Oklahoma
I like Holiday Inn Expresses, I have stayed at many of them. My recent experience at the Holiday Inn Express & Suites in Henderson, Texas was exceptional. It is the best Holiday Inn Express I have ever stayed at. The facilities, the service, the friendliness of the entire staff, and the quality of the 'free' breakfast were all excellent.
"Not up to HIE standards"
12/24/13 councilman05 grand parairie, tx.
Clean property with very loud doors and echo making hallways. Had trouble sleeping due to the noise, and we are very sound sleepers. These doors are very loud, and there is an echo chamber in the hallways. HIE is well known for breakfast, this property did not make it up to that standard. No gravy, no bacon, no ham, only eggs, sausage links, and pancake machine. All others cold offerings. No chocolate milk, either. This was in the middle of breakfast hours........ We were on points, using point breaks, so we can't complain, but would go elsewhere if we had to pay.
10/02/13 jlgs72 Texas
On September 30, we had over 25 family members in Henderson to attend the funeral of my mother. The hotel is exceptionally clean and quiet, and management and staff did absolutely everything they could to accomodate our every need. For this level of hotel, the breakfast was exceptional as well. My husband and I have stayed at this hotel two other times, and it has always been just this great. Holiday Inn Express will always be our first choice when we are in Henderson.
09/24/13 Taronda D Walnut Creek, California, United States
On a quest to locate some long lost children that belonged to my decesed brother, my mother and I landed in Henderson Texas at the Holiday Inn Express & Suites where we met Ms. April Vessels who was working the front counter. Our initial failure to locate the family was a devisting blow to us, but Ms. April was very kind & compassionate. She offered every way she could to help us locate our lost family members. Ms. April was professional and caring to a fault. Ms. April offered many suggestions on how we could locate our family and one of her suggestions was a success. i firmly believe that if we had not encountered Ms. April, we would have turned right around and drove 10-hours back to Nashville frustrated and hurt without locating the children. I owe Ms. April a huge debt of thanks, and if i could tip her, she woud get a full 20%... We now have our family back largely due to her diligence and commitment to excellent guest services.. P.S. The hotel decore was absolutely beautiful, the rooms were clean and neatly made up, and the grounds and facility were clean and well kept.. I will always stay at this hotel.. Warmest Regards Taronda Ellison
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