I was very satisfied with our stay, the only negatives would be.......mattress was extremely hard and the highway noise (since hotel was along the highway) this hotel really needs soundproof windows. But other than that everything was okay.Genuine Hotels.com guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you for your feedback! We are glad that you were satisfied with your stay. I am terribly sorry that your mattress did not meet your expectations. Being that we are a branded hotel, we do have to stay within the brand requirements for something and unfortunately mattresses are one of those items. Marriott tries to provide mattresses that are in the middle when it comes to how firm or soft they are. I definitely understand though where you are coming from. Please do not let that deter you from coming back to experience our high level of customer service that each guests receives from check-in to check-out the next time you are in Austin!
Great place. Would stay there again.Genuine Hotels.com guest review
"Exceeded my Expectations!"
Oh my God! I don't have enough words to describe how lucky I was to find this hotel. It is SO pretty!!! And absolutely affordable. Everything s clean, smells good, they even have a bar! Service fast, simple, and professional. I totally recommend this hotel to EVERYONE! It exceeded my expectations of the money I paid.Genuine Expedia guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you very much for the kind words! We try very hard to ensure that all guests are completely satisfied just as you seem to be! We look forward to having you back when you travel to Austin again!
Just need refridgerators in room! :). We enjoyed stay and staff was great!Genuine Hotels.com guest review
Response by Courtyard by Marriott Austin North/Parmer Lane We are very glad that you enjoyed your stay and that we were able to provide the level of service that you expected. Currently we do actually have refrigerators available upon request and soon we hope to have them in all of the rooms as a standard amenity. Again, thank you for staying with us and we look forward to having you back when you are in Austin again!
"Good option in Austin"
Hotel was nice and clean, lots of space downstairs, room was quite comfortable and spacious. If you're in the rooms close to IH 35, yes you can hear some of the traffic, not too bad though... front desk was oh so nice letting my wife and niece get in the room before I could show up... and retrieving my missing bike keys... small things that's makes […] life easier! Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you for taking the time to leave feedback about your stay. I am thrilled that you and your family had such a great experience while staying at the hotel. Great customer service is something we take pride in. It is our pleasure to do everything within our power to help out when we can! We look forward to having you back with us the next time your travels bring you to Austin!
There is a reason why I always choose Marriott or Hilton. No surprises and the staffs are professional. They always find a solution to a problemGenuine Expedia guest review
This hotel was very nice and clean. Great place to stay for a getaway.Genuine Hotels.com guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you so much for leaving feedback from your stay. We are glad that you enojyed your stay with us and we look forward to having you back again soon!
I wish it has a real restaurant.Genuine Hotels.com guest review
We had a wonderful stay at an unbelievable price. We loved everything about the room and the hotel and staff.Genuine Hotels.com guest review
"very nice, will stay again"
Very nice comfortable room. Beautifully decorated room, nice bed, nice shower.Genuine Hotels.com guest review
I was very pleased with everything from beginning to end, my only complaint is the pool is a kiddie splash pool, way to small to be even remotely considered a swimming pool and NO hot tub, I was not aware of that or might not have even chose this hotel, either way it was the deal of the day special and was well worth the moneyGenuine Hotels.com guest review
"Great little getaway!!!"
This hotel is in a good part of town, reasonably priced, and the staff was super friendly.Genuine Expedia guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you very much for submitting a review of the property and your stay, it is greatly appreciated! Being in North Austin we have the advantage of being close to all of the great highlights of Austin and you are still able to come back and relax in a great environment!
"WOULD RETURN TO STAY HERE"
The hotel was very nice and the pool area was great. They have a great breakfast menu in the morning and it is reasonably priced. The hotel is located right off I-35 but there was no road noise inside the room. The hotel staff was very prompt and accomodating.Genuine Hotels.com guest review
NICE AND COOL IN OUR ROOM!Genuine Hotels.com guest review
"Nice place to stay!"
I really enjoyed it! The hotel looked very modern and I felt I got my money's worthGenuine Expedia guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you for the great review, please let a team member know if we can be of any further assistance!
"Great place to stay for a weekend"
We chose this hotel because of its location and because they offered such a great rate. The hotel far exceded our expectations. It was very nice. I loved the walk-in shower, and the king-size bed was very comfortable. We couldn't have ask for anything more.Genuine Expedia guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you for taking time to write a review about the hotel. We value your feedback and always strive to provide a memorable experience. We are also delighted to know that you enjoyed our amenities and convenient location. Should you need anything else, please feel free to let a one of our team members know!
It would of been nice for the room to have a fridge andmicrowave Also a hot tubGenuine Expedia guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you for taking the time to rate us after your stay. Currently we do not have any rooms that have microwaves however, we do have one available for use in the Market. We have two floors that do have refrigerators on them presently and we are working towards getting microwaves and refrigerators in all of the rooms as amenities that all of the guests can take part of.
Very nice and affordable. Staff is super friendly.Genuine Expedia guest review
great small hotel. Off the beaten path but right across the road is Gold's Gym and 24 hour fitness and a pretty sizeable shopping complex with a mega super store, restaurants a sear and pennys and a bunch of stores, but it is about 15 minutes from the city of Austin. Downtown I meanGenuine Hotels.com guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you for taking the time to rate us, it is greatly appreciated! In addition to the great shopping immediately across the highway from us, we offer a complimentary shuttle Monday-Friday that goes within5 miles of the hotel. This makes shopping in areas such as the Domain and the Abor Walk shopping center easily accessible too!
Incredibly friendly staff. Beautiful hotel. Worth the money. Would definitely stay there again! The only downfall was that the walls were a bit thin... but the staff made a courtesy call to the neighbors and handled the situation. Well worth the stay!Genuine Hotels.com guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you for taking the time to rate our hotel, every rating helps! We look forward to having you back when you are in Austin next time!
I am 63 with a heart condition and my wife is disabled. It is hard to believe a 5 story hotel with only 2 courtesy carts. The young lady at the desk on our arrival was very accomodating. However upon check out there were no carts to be found and the desk lady told my wife she had no idea where any of the carts were. It took us several trips from the […] 5th floor and really put a damper on our energy pretty much the rest of the day. Other than that, the hotel is nice. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Austin North/Parmer Lane I am very sorry to hear that no luggage carts were available when you checked out of the hotel. Any member of the staff in this situation can definitely help you with your belongings, in fact, even if the carts had been available they are still able to assist you. Our main goal is to ensure that your stay is as flaw free as possible and that you thoroughly enjoy yourself! I am glad that it seemed as though the rest of your stay went very well. Again, I am very sorry that you encountered this during your stay and I sincerely hope this does not deter you from staying with us again the next time you are in town.
OUR ROOM WAS VERY NICE AND COOL, GREAT SPACIOUS BATHROOMS, FRIENDLY PERSONEL, AND MOST OF ALL THE RIGHT PRICE..KEEP UP THE GOOD WORK..DOUGGenuine Hotels.com guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you very much for taking the time to rate our hotel! Also, thank you so much for all the wonderful comments in reference to the hotel as well! We look forward to having your back the next time you are in town!
Nice hotel. Although, beds were a bit too firm and the feather pillows were uncomfortable, we asked for feather free pillows and those were just as bad. Need to say, sleepless nights. Wish the rooms had refrigerators and microwaves in the room.Genuine Hotels.com guest review
"Great stay...no complaints!"
Great price, and location!Genuine Hotels.com guest review
The manager Josh swiftly checked us in, and was more than willing to give and print us directions to local eateries since we were unfamiliar to the Round Rock area.Genuine Expedia guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you so much for your kind words. The team here at the Courtyard Austin North takes pride in the service that we provide to each guest. We want to ensure that everybody has a wonderful stay. We understand that it can be stressful being in a different city which is just one more reason we are so helpful when it comes to the guest experience and doing everything we can! We look forward to having you back the next time you travel to Austin!
"Trendy, comfortable and affordable."
We loved the decor. It was modern and different from the same old hotel look. The water pressure in the shower was too low and the sink faucet sprayed onto the basin so it needs to be repaired. Other than that, it was perfect. We would definitely stay there again.Genuine Expedia guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you so much for your feedback on the hotel. We are currently working to find a happy medium with the water pressure in the room. I am glad that everything else with your stay was great. Thank you again for staying with us and we look forward to having you back again soon!
Enjoyable and unforgettableGenuine Hotels.com guest review
"Very clean and comfortable"
The staff was very friendly and helpful. Any time we had a problem, they addressed it immediately. The hotel was very quiet. It's next to a major roadway but we didn't hear any noise from our room and we never had any noise problems from other guests. You will have to drive if you want to go anywhere, as there isn't much of anything within walking distance […] of the hotel. They gave us a room with a mini fridge because we were staying for 4 nights and I think there was a microwave downstairs, although we didn't use it. The wifi is easy to connect to and fast. Overall this is a great hotel if you're looking for a good rate and aren't concerned with location. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Austin North/Parmer Lane Thank you so much for your positive comments. The team here at the Courtyard Austin North works very hard to ensure guest have the most trouble free and pleasant stay possible. Thank you again for choosing our hotel and we look forward to hosting you next time you travel to Austin!
"unexpected quality and excellence"
From check in to check out, this hotel has maintained high quality. One example, when we checked out Monday morning, the staff was having a meeting to discuss maintaining cleanliness in rooms, specifically discussing how to keep dust from accumulating in rooms. Nice to see that staff is continually trained and refreshed on why customers give good r […] atings. Read moreGenuine Hotels.com guest review
very close to lots of food places and shopping centers easy to get to all of them.Genuine Hotels.com guest review
Convenient location to Round Rock and even central Austin. Great and friendly staff who were always helpful. Wonderful, clean environment with great workout and pool facility.Genuine Expedia guest review
"Clean and convenient"
Clean, comfy, good location. Nice staff. Super sheek rooms. Will stay again!Genuine Hotels.com guest review
The overall layout of the hotel was great, you first walk in, it was really nice. The front desk was good. Around 11pm the first night, had issues with the two rooms next to me, all they did was play loud music and scream all night, notify the front desk, but it didn't help much. The next day talk to the front desk and they said those two groups already […] checked out. So that same night two new groups checked in, and same deal. Both nights I could not sleep, and notifiy the front desk again, and all they said was they can tell them to bring the noise down if not they'll be ask to leave. I ask for another room, but they said they were booked. So instead of staying a third night. I decided to shorten my vacation and leave early. Eventhough I paid for three nights. Read moreGenuine Hotels.com guest review
"Great location Awesome price"
I was just in town for a couple days for business and wanted something out of the downtown area to avoid traffic. This was a great solution, close to the toll, plus it was easy in and easy out.Genuine Hotels.com guest review
This hotel was so great we decided to book another night! For the price we got on hotel.com the quality was really over the top! We really enjoyed our room and the pool was great! The front desk clerks were very nice and accommodating!!!!Genuine Hotels.com guest review
I stayed here for two nights and would certainly recommend this hotel to anyone staying in the Austin area.Genuine Expedia guest review
"Above par in this price range!"
The ladies at the front desk in from over-seas were AMAZING!! Friendly, informative, understanding and jumped on our every need. We thank you for being such gracious hosts. Ryan and LindseyGenuine Hotels.com guest review
"NorthWest Business Stay"
A little difficult to get to for those who may not be familier with the area (even though it is right off Interstate 35). Staff is very nice and helpful.. I really hate the very slow elevator but other than that not bad.Genuine Hotels.com guest review
"Marriott Courtyad - Austin North"
Reasonably priced, staff was efficient and friendly, room and general property were clean and well maintained. The dining room and bar were more casual than I have seen at other locations but good. The only negatives I can think of are; 1) access to the hotel is a little tricky from the surrounding roads and the bathroom/shower layout were not optimal […] (door would close even when I wanted it open, needed to wedge a towel under bathroom door to keep it from closing). Otherwise, good property and value for the money. Read moreGenuine Hotels.com guest review
"Would recommend and would stay again"
The guest clerk was very helpful and friendly. The room was clean and fairly sizable. We didn't really hear any noise from the other rooms but did hear some muted traffic noise from I-35 as we were on the side facing the roadway/1st floor. The hotel itself is in a convenient location with plenty of shopping and dining choices nearby and it has easy […] access to the interstate. Read moreGenuine Expedia guest review
"excellent business stay"
Staff is always friendly. Beds are comfortable. I could not ask for anything more.Genuine Hotels.com guest review
"Stay over thanksgiving holidays"
My wife and I stayed at this hotel during the thanks giving holidays. It was awesome. the room was beyond comfortable and the staff was absolutely awesome. I will recommend this hotel to friends ad family.Genuine Hotels.com guest review
Everything about this Courtyard (and most Courtyards) is fine and the service, room, etc. is as expected. But...for a competitive price at an equally fine hotel you get complimentary breakfast. The Courtyard breakfast made this stay a lot more than the nearby choices. Hence, in future, I will stay at a Hampton Inn, etc if they are available.Genuine Hotels.com guest review
Very nice... will stay there again. Only bad thing about this hotel is it doesnt have a courtyard :( But overall great hotelGenuine Hotels.com guest review
"Courtyard by Marriott-Austin North/Parmer Lane"
We have stayed at this location twice in recent months. It is conveniently located on the north side of town. The staff has been friendly and helpful. Last time we arrived early and they were able to check us in prior to the posted chick in time. The rooms have been clean and comfortable.Genuine Hotels.com guest review
"Good Night's Sleep"
I was in town for a school function in Round Rock. All the hotels near the function were booked. Just happened to choose this one. It is a conventient location with shopping and restaurants nearby. Easy to get to. Room was clean and the bed was comfortable.Genuine Hotels.com guest review
"Marriott Austin North/Palmer - Surprisingly nice"
This hotel is surprisingly nice...Very nice lobby and superbe room...8 minutes drive down I35 to the MLK exit...unfortunately the cheap windows made the highway side quite noisyGenuine Hotels.com guest review
"Convenient to Phlugerville"
Clean, comfortable, basic plus. Bistro takes care of basic meal need a...not an on site restaurant. Staff is pleasant. Interstate side has traffic noiseGenuine Expedia guest review
Room (including bathroom) was clean with modern decor. Bed was comfortable. Front desk and other staff very friendly and helpful! Would stay at tjis hotel again.Genuine Hotels.com guest review
Traffic noise & water was luke warm.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )