All hotels in Tokyo, Japan
1 room, 2 adults
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5-3-20 Shinjuku, Tokyo, Tokyo-to, 160-0022, Japan, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 399 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.8
  • Comfort
    3.6
  • Condition
    3.6
  • Neighborhood
    3.5
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3.0 / 5Good
"Decent spot"
Decent place. Kind of hard to find. Good location. Walking distance to a lot of fun places.
Genuine Hotels.com guest review
1 night business trip Jan 24, 2015
Jason
US
2.0 / 5Fair
"Listel Shinjuku Hotel Tokyo"
very far from main station, not a lot around, staff are not friendly, room is tiny
Genuine Expedia guest review
Other trip Apr 30, 2015
O
US
5.0 / 5Outstanding
"Great location in Shinjuku"
I stayed at the Listel Shinjuku for 10 days earlier this month and loved it. I knew the rooms were on the small side going into my trip, but they were very well kept and comfortable. It was also within walking distance to Shinjuku Station which is a plus. (unless you are incredibly lazy) The staff was very friendly and helpful as well. I plan on staying here again the next time I visit Tokyo.
Genuine Expedia guest review
Other trip Apr 28, 2015
Chad
US
3.0 / 5Good
Amazing how much equipment has been squeezed into the very small rooms. But it works! Good value if you only use your room for sleeping.
Genuine Venere guest review
Other trip Apr 11, 2015
A Traveler
US
4.0 / 5Excellent
"Listel stay"
Hotel room was smaller than exepected. Had a double room but there was no place to put more than one suitcase. Over all it was the typical japanese room. good for sleeping after a long day of sight seeing.
Genuine Hotels.com guest review
5 night romance trip Mar 20, 2015
james
US
5.0 / 5Outstanding
"Here is the best choice to relax how luck!"
Here is the best choice to relax how luck that i choosed to stay here for a week, nice place ,great location just10mins. frm Shinjuku station by walk. Therefore, i will choose to stay here again and again for next time.
Genuine Hotels.com guest review
1 night trip with friends Dec 19, 2014
Sirinthorn
US
5.0 / 5Outstanding
"Best deal"
Excellent value for money paid,recommend it wholeheartedly
Genuine Expedia guest review
Other trip Nov 20, 2014
Alexander
US
4.0 / 5Excellent
"Nice hotel close to Shinjuku-sanchome station"
Stayed for 2 nights with my girlfriend. The hotel staff was friendly (even for international customers such as us). The room was clean and comfortable! The bathroom was about what was expected (similar to most Japanese hotels). Overall good experience! 10-15 minute walk to Shinjuku station.
Genuine Expedia guest review
Other trip Sep 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean room"
Overall rating is satisfactory, for a short stay, clean room, polite staff but the location is a little bit far from train station and a walking distance from restaurants around the area.
Genuine Hotels.com guest review
3 night family trip Jun 18, 2014
Felix
US
4.0 / 5Excellent
"Good value - quiet + comfortable."
I stayed in the annex, so I'm not sure what it's like in the main building. That being said it was quiet, there are wooden shutters to almost completely block out light (for a good sleep) and the neighborhood is fairly quiet. I had a good sleep and got some work done there as well - no complaints at all. Also, this is one of the only times I can remember where I had to turn DOWN the water pressure in the shower, it was super-strong! Had a GREAT shower.
Genuine Expedia guest review
Other trip May 26, 2014
Scott
US
4.0 / 5Excellent
"Stench of smoke in the hallway and apartment."
Despite being non-smoking apartment booking, the place reeks of cigarette.
Genuine Hotels.com guest review
2 night family trip Mar 19, 2014
Guilherme Gomes
US
5.0 / 5Outstanding
"A good 5 minute walk to the heart of the city."
We took the Haneda-Shinjuku train and right out of the Shinjuku's JR Station is the taxi's waiting spot. The taxi took us to the Hotel district side and using his cellphone called Listel Shinjuku who promptly redirected us to the exact location. The driver gave us the difference of the taxi charges opposed to the total amount showing in his taxi meter. By the way, he took care loading and off loading all our luggage, this alone reminds me, I am really in Japan. We got checked-in right at the 2pm schedule. Our room was immaculately clean. Love the amenities like, kimono pajamas, sleepers, teas, the deep soaking tub, the bidet, the fridge,the pant's presser, the pillows which are hard and soft sided. The city view from our room is also spellbinding in the early morning. The free-wifi is absolutely top of our needs. The room service and customer service made the difference.
Genuine Expedia guest review
Other trip Mar 18, 2014
RandySr
US
1.0 / 5Poor
"no free local TL from hotel to hotel,no continent"
bad,no english speaking (few).No TL local from hotel to hotel free.
Genuine Expedia guest review
Other trip Feb 18, 2014
A Traveler
US
3.0 / 5Good
"In city centre but not closed to subway station."
Comfortable and satisfactory.
Genuine Hotels.com guest review
6 night trip Nov 10, 2013
A Traveler
US
3.0 / 5Good
"Cheap hotel"
The hotel is very far from Shinjuku station but closer to other minor stations. The hotel is ok, fairly clean and the staff is nice but there are other similar hotels in different areas for a better price. The locations seems great but isn't.
Genuine Expedia guest review
Other trip Nov 15, 2013
Ciz
US
2.0 / 5Fair
"Seems overpriced. Maybe that's Tokyo?"
The hotel staff was very nice. The room was generally clean. The facility, however, was not much better than a 2-star motel in US. May be Tokyo price: the same price can get a very nice 3.5-star hotel in Kyoto.
Genuine Hotels.com guest review
1 night trip Sep 27, 2013
A Traveler
US
4.0 / 5Excellent
"Positively surprised!"
When I first arrived and checked in I felt the place was a bit sketchy since I had to walk through an alley then scary tile hallway through a garage before reaching the Front Desk. After getting to my room, I was so surprised of the design, cleanliness, and comfort. Room and location, not bad; front desk, maybe be a little more friendly. They were not like the other 7 hotels I stayed at on my trip who'd greet you each time. They pretty much avoided eye contact unless you approach them directly.
Genuine Hotels.com guest review
1 night trip Sep 8, 2013
Jennifer
US
4.0 / 5Excellent
"Convenient"
Close to transport, restaurants and convenience stores. Room satisfactory, great shower!
Genuine Expedia guest review
Other trip Jul 14, 2013
Chad
US
4.0 / 5Excellent
"Good price for Shinjuku area"
Stayed at Listel for four nights. Room was comfortable with LAN connection, small fridge, air conditioning and flat screen TV (seemed to be only Japanese shows though.) Area is VERY loud at night so if you are a light sleeper you might try a different hotel.
Genuine Expedia guest review
Other trip Jul 11, 2013
LP
US
5.0 / 5Outstanding
"Great location, good room for price"
During a 2 week visit to Japan, during which we stayed at 6 different hotels, Shinjuku Listel was probably one of the best. The location is a convenient walk from Shinjuku's central stretch and the room is nice for the price we paid. The decor was nicer than I expected for what I thought was a business hotel and the couch and tv were appreciated. The bathroom could've been bigger but that's probably true of most cost-effective hotels in Japan.
Genuine Hotels.com guest review
2 night trip with friends Jun 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Quiet and walking distance to the train station"
It is located within a walking distance to department stores, small super markets, fast food stores. The hotel staff members are friendly and informative.
Genuine Expedia guest review
Other trip Jun 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location and close to everything!"
This hotel, was not a 5 star hotel, but it served its purpose. It was nested in a safe area and was only a block or two away from the main city action of Shinjuku. Everything from food to shopping, to the train station is right down the street. I highly recommend this hotel. Staff was friendly and quick.
Genuine Hotels.com guest review
6 night romance trip Mar 7, 2013
A Traveler
US
4.0 / 5Excellent
"Not bad for the price"
It's cheap, so you shouldn't be expecting too much! The housekeeping people kept the room looking good everyday and the vending machines offered both Coke and Pepsi products.
Genuine Hotels.com guest review
5 night trip with friends Dec 26, 2012
A Traveler
US
4.0 / 5Excellent
"Simple"
Just what I needed, no more no less. Bed, and bathroom. Wish there were more english speakers though. Got kind of lost finding it but it really isn't too far from the Shinjuku station. ProTip: type hotel on your iPhones map app and search through the pins.
Genuine Hotels.com guest review
2 night trip Dec 31, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
Great place to stay in shinjuku. About 15 minutes walk from shinjuku station. Great breakfast for 1.200 yens. I would stay at this hotel again.
Genuine Expedia guest review
Other trip Dec 18, 2012
Lana
US
3.0 / 5Good
"3 nights - solo traveller"
Stayed in a room with two single bed facing Shinjuku city. The room is basic; two beds, 32 inch LCD tv, desk, mini fridge, 2 chairs and a small table. Being. Japanese hotel you still get the sleeping robe, slippers, razor and toothbrushes. The room a bit tired looking as you expect for a 3 star hotel but is also very clean. Location is a bit far for some. A brisk walk from Kabuki-cho is around 15min. Slower walkers may take longer. The surrounding streets isn't the most interesting either but it's quiet and very safe, just a little suburban. Overall, I was very happy with this hotel. It's good value for the price and would definitely stay there again.
Genuine Hotels.com guest review
3 night trip Nov 14, 2012
Chris
US
4.0 / 5Excellent
It was good, but a bit far from the station. The map to the hotel was very confusing. It should be updated.
Genuine Hotels.com guest review
3 night business trip Oct 11, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Okay for the price"
Location was alright. A bit of a walk from shinjuku station but it's a q hurt neighbourhood. For an old hotel it was alright, staff is super friendly. Only complaint is the room cleanliness. There was hair everywhere and some stains on the bed.
Genuine Hotels.com guest review
3 night trip with friends Jul 24, 2015
Dana
CA
3.0 / 5Good
"Close to shops and retaurants"
10 minute walk to main shopping area of Shinjuku, 20 minute walk to Shinjuku station. Convenient for exploring western Tokyo.
Genuine Expedia guest review
Other trip May 25, 2015
AJ
GB
4.0 / 5Excellent
"Nice hotel, cheap and clean."
Great as a hotel, only issue we had was location was difficult to find, especially at night! Take a very good map.
Genuine Expedia guest review
Other trip Apr 21, 2015
A Traveler
GB
5.0 / 5Outstanding
"Very happy that we chose to stay here!"
Great little room & bathroom with everything you need (fridge, hair dryer, tv, towels, etc). We walked everywhere. We discovered the train station was only a 5 min walk away. Restaurants and convenient stores on your doorstep. We went to Starbucks daily. We would definitely stay here again.
Genuine Expedia guest review
Other trip Apr 18, 2015
Maria
AU
5.0 / 5Outstanding
Big room for Tokyo standards. Good location. No free breakfast but 7-11 across the street. Fast WiFi.
Genuine Hotels.com guest review
3 night trip Apr 15, 2015
A Traveler
AU
5.0 / 5Outstanding
"Good hotel"
Very clean and comfortable. Very safe. The space is a little limited. It s difficult to open my luggage which is Large size in this room widely. A little bit pricy
Genuine Hotels.com guest review
2 night trip Apr 8, 2015
Jing
IE
4.0 / 5Excellent
"Great value for money in one of the coolest areas"
Great value for money. The Mistel is a small but clean/well serviced hotel in a very convenient area. Rooms are clean and Shinjuku park, restaurants and shopping malls are within reach (10 minutes walking). There is an underground stop 10' walking from the place.
Genuine Hotels.com guest review
3 night romance trip Mar 28, 2015
Oscar
GB
4.0 / 5Excellent
"Very good stay."
The room was small,otherwise perfect.
Genuine Hotels.com guest review
3 night romance trip Mar 18, 2015
Mohamed
SG
3.0 / 5Good
"Nice small hotel ."
Nice small hotel , but not that too close to the subway stations , atleast 1 k walk to shinjuku sanchome station and 2 k to shinjuku stations . Overhaul not a bad option for cheap and comfortable stay .
Genuine Expedia guest review
Other trip Feb 8, 2015
georgie
AU
5.0 / 5Outstanding
"Good value hotel!"
Nice clean hotel room with a private bathroom. It had everything we needed. The only reason neighbourhood is rated 4 out of 5 is because it is a tad bit far from the main Shinjuku station. We ended up taking a taxi when it got too late at night sometimes.
Genuine Hotels.com guest review
3 night romance trip Dec 24, 2014
Tiffany
SG
5.0 / 5Outstanding
"VERY GOOD"
Overall the hotel is good and nice but a bit far from train station, have to walk about 10 to 15mins to reach the hotel. I will book this hotel again if i go tokyo because the hotel is comfort and more relax.
Genuine Expedia guest review
Other trip Jan 10, 2015
steven
SG
3.0 / 5Good
"Close to station"
Housekeeping entered our room after asking them not to, twice in one day, doona cover had stains, awful and expensive breakfast
Genuine Expedia guest review
Other trip Nov 21, 2014
vanessa
AU
3.0 / 5Good
"Reasonable prices of hotel rates in Tokyo."
A distant from the subway. Staff of the hotel are friendly and can speak a little English. Distant from shopping area is about half an hour away by walking.
Genuine Hotels.com guest review
4 night business trip Oct 22, 2014
Kok Kee
SG
4.0 / 5Excellent
"Financially sound and quality stay"
It was a little tough to find the hotel when we landed at 10pm. The amenities in the room was good, hotel staff is friendly and helpful. Recommended for family and business travellers.
Genuine Expedia guest review
Other trip Sep 19, 2014
A Traveler
CA
3.0 / 5Good
Old hotel but clean room and comfortable bed. The people at reception didn't always understand my English questions, but sincerely tried their best to help me. Excellent internet access in the room. Small convenient store (7 Eleven) right across the street. Biggest problem (and also at all the other Japanese hotels I stayed at this trip) was that noticable cigarette smoke odor came into my non-smoking room through the ventillation system, enough to cause me morning headaches and allergy symptoms. Also: I strongly recommend getting this hotel's name and address written out in Kanji (at the hotel reception, or the Shinjuku Train Station information desk) because many taxi drivers could not read the name or address printed from the internet page in English alphabet, and didn't recognize the hotel from it's photo. The walk to SHinjuku Station takes about 20 minutes and is a bit complicated.
Genuine Hotels.com guest review
7 night family trip Aug 30, 2014
A Traveler
IE
3.0 / 5Good
"no breakfast and check out is too early (10am)"
No breakfast. Check out time at 10 am is too early!
Genuine Hotels.com guest review
2 night romance trip Aug 14, 2014
A Traveler
AS
4.0 / 5Excellent
"Nice hotel location considering the price"
Really helpful and friendly staff made my stay in shinjuku that little bit more awesome I would defiantly recommend this hotel
Genuine Expedia guest review
Other trip Jul 17, 2014
Stuart
GB
4.0 / 5Excellent
"Great base in Shinjuku!"
This hotel was a great place to base yourself in Shinjuku. The train station was not too far (although it was a bit of a walk with luggage) and there were convience stores around the corner. The staff were lovely, and the room/amenities were very clean. I would definitely recommend staying here!!
Genuine Hotels.com guest review
4 night trip Jun 19, 2014
Matt
AU
4.0 / 5Excellent
"quiet and i feel safe and my belongings"
nice people in front office, although i wish they could talk more English
Genuine Expedia guest review
Other trip Jun 17, 2014
Tony
PH
3.0 / 5Good
"No laundry facilities"
Room was standard. Out of the way location provides peace and quiet from the activities at Shinjuku central. Get off at Shinjuku-gyoemmae for a shorter walk.
Genuine Hotels.com guest review
4 night family trip May 31, 2014
A Traveler
AU
5.0 / 5Outstanding
"Good service & friendly, helpful staff"
Not the first time we have stayed in this hotel but we came back because we liked it before. This time, when we checked out, we left behind 3 coats: after sending an email from our next location about them, the staff held onto our forgotten items until we returned to Tokyo 10 days later! Very impressed and appreciative of their help
Genuine Hotels.com guest review
6 night trip with friends Apr 27, 2014
R Bridge
GB
4.0 / 5Excellent
"Good enough"
Standard Tokyo Hotel, but good enough to have a comfortable stay for a short period of time, as on every Japanese hotel, good service, small rooms, but safe and clean. Happy to return.
Genuine Hotels.com guest review
1 night trip May 9, 2014
Joelko
AU
3.0 / 5Good
"Average service/counter staff they should try hard"
I had asked for an additional pillow as there is only one pillow in the room on the day of arrival. After reminder on the second day which there was no sign of an added pillow. I only finally had an additional pillow case placed on the bed!?? On the third day I get the much waited added PILLOW. The service counter staff should be better train in understanding simple english or ask the customer if they do not understand. Counter staff should ensure staying customers request be immediately made know to service staff .
Genuine Hotels.com guest review
4 night trip with friends Mar 13, 2014
Kok Kee Soon
SG
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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