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1 room, 2 adults
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5-3-20 Shinjuku, Tokyo, Tokyo-to, 160-0022, Japan, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 399 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.8
  • Comfort
    3.6
  • Condition
    3.6
  • Neighborhood
    3.5

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Perfect Stay....Again!"
Have stayed at the Listel several times in Shinjuku and it's always been wonderful. For the price you pay you get exceptional value unlike anywhere else in the world. The rooms are small as are the bathrooms but that's just the Japanese business hotel experience...You're just a 5-10 minute stroll to Kabuki-Cho and Gyoenmae subway station. The Listel is a true gem with great staff!
Genuine Hotels.com guest review
4 night trip Feb 23, 2014
Dante
AS
4.0 / 5Excellent
"stay in shinjuku"
shinjuku is a great area to stay in tokyo as shinjuku is one of the biggest train stations, it has connections to all lines, therefore you can go anywhere. shinjuku has all the bars (including golden gai) and many restaurants. at night on the weekends you can really experience the crazy tokyo atmosphere!
Genuine Expedia guest review
Other trip Feb 8, 2014
A Traveler
AU
4.0 / 5Excellent
Superb hospitality. Really appreciate it.
Genuine Hotels.com guest review
1 night business trip Dec 15, 2013
A Traveler
AU
4.0 / 5Excellent
"Good all round hotel - recommended"
Good hotel - nice staff, free internet, good location - not too far from metro stations and near supermarket, 7 eleven for food. would definitely use hotel again.
Genuine Hotels.com guest review
5 night trip Nov 15, 2013
Julian
GB
2.0 / 5Fair
"Alright hotel but hard to reach."
The hotel is alright. It's clean but it's old so there's stains on the carpets that makes the room less clean. And the really big draw back is that it's really far from Shinjuku station, at least a 20 mins walk or a ¥800 taxi ride. Other then that, the hotel staff was friendly and helpful.
Genuine Hotels.com guest review
4 night business trip Dec 10, 2013
Allen
CA
3.0 / 5Good
"Kind of hard to locate"
The hotel signboard is kind of small that locating if for the first-timer is difficult. On booking, it says that I can get a discount for bus transfer to the hotel from the airport. But when I asked for bus tranport at the airport, they told me that the bus services do not include this particular hotel.
Genuine Hotels.com guest review
1 night trip Nov 29, 2013
A Traveler
GB
5.0 / 5Outstanding
"Good for a stay in Tokyo!"
The hotel was a really good experience for us! The room was really clean and beautiful and the staff was so nice and helpful!
Genuine Hotels.com guest review
3 night trip Nov 21, 2013
Sandra
AS
4.0 / 5Excellent
"ROOM QUITE REASONABLE"
everything is good just I'm not comfort with the blanket texture and the air-conditioning is make us hot
Genuine Expedia guest review
Other trip Oct 22, 2013
chewy
AU
5.0 / 5Outstanding
"Perfectly located,"
Nice hotel with friendly staff. Located around 10min walk from Shinjuku station which gives great link to other part of tokyo!
Genuine Expedia guest review
Other trip Oct 8, 2013
yohann
GB
5.0 / 5Outstanding
"No problems here"
I don't know why its got so many bad reviews, staff were helpful (only basic English, but its Japan, what did you expect? Learn Japanese if you want to talk fluently here), room was clean, good views over city, not far from the subway station at Shinjuku, breakfast buffet was fine, directions were awkward but useable, clean, good air con, nice beds.
Genuine Expedia guest review
Other trip Sep 30, 2013
Matt
GB
2.0 / 5Fair
"Overall impression"
Rooms were worn out, needs refurbishment. Breakfast selections were very limited. Location not very accessible to station.
Genuine Hotels.com guest review
2 night business trip Aug 27, 2013
Elo
AS
4.0 / 5Excellent
"EASY N CHEAP"
Clean room n accessible to sunjiku. good value too!
Genuine Hotels.com guest review
5 night trip with friends Aug 12, 2013
Luther
IE
4.0 / 5Excellent
"Convenient and comfortable"
I was here for three nights in Tokyo, travelling alone. Arrived at the hotel via taxi from Shinjuku station late at night. The area surrounding the hotel is a little away from the major busy streets - far enough away to be quiet, but still have enough life and convenience. As a single female traveller, I felt quite safe walking back to the hotel late at night. Shinjuku-gyoenmae station was the closest to the hotel, but just a quick walk away was Shinjuku-sanchome and the main Shinjuku station itself, both of which are on major lines that connect you to many other parts of Tokyo. I was comfortable with the size of the room, though I was just travelling alone and don't need much space. Wifi in the rooms was a definitely bonus. The staff were able to speak English, and were very helpful in giving directions and suggestions. Would definitely come back here again.
Genuine Expedia guest review
Other trip Jul 21, 2013
Michelle
SG
4.0 / 5Excellent
"Listel Shinjuku Hotel Tokyo"
stayed 3 nights at Listel Shinjuku Hotel Tokyo, had a bit of issue locating the hotel initially. Small and basic room, not too bad. Overall: OK
Genuine Hotels.com guest review
3 night trip with friends Jul 10, 2013
A Traveler
SG
4.0 / 5Excellent
"Value for money rooms"
The staff were extremely attentive and helpful - we did some online shopping and it was delivered to the hotel before check-in. The hotel staff kept a look-out for the delivery and handed the package to us upon check-in. This is a very affordable hotel - about 8,500 yen for a double room. The only drawback is that it is a couple of subway stops from the Shinjuku station. It is also a 10-min walk to the Shinjuku-san-chome subway station from the hotel. Despite this, we wouldn't mind staying here again on our next trip.
Genuine Expedia guest review
Other trip Jul 2, 2013
A Traveler
SG
3.0 / 5Good
"Not bad..."
A bit away from Shinjuku main area (10 minute walk to Shinjuku station), but decent hotel with decent prices, you can't want more than that.
Genuine Hotels.com guest review
3 night trip Jun 9, 2013
dbm
AU
4.0 / 5Excellent
"very good size for a double"
The rooms were great size for a Japanese room and everything worked with no issues. However it looked like all the cleaning staff ever did in our room was make our bed and replace used glasses.
Genuine Expedia guest review
Other trip May 27, 2013
A Traveler
CA
3.0 / 5Good
"Ok"
This is not a luxury hotel however it serves its purpose of being in a great location, after you find it. The rooms are not overly big but when you are sightseeing you dont need something so large i would stay here again
Genuine Expedia guest review
Other trip May 22, 2013
Simdag
CA
5.0 / 5Outstanding
"Very good value for money!"
Great Hotel. FREE unlimited internet was a great feature for me to feel that I am not away from my family. The room was nice and clean and welcoming every time I come in. Staffs are very good. They were still helpful even though they are trying to understand what I say. I would stay in this hotel if I visit Tokyo again.
Genuine Hotels.com guest review
7 night trip Apr 26, 2013
Cha
GB
4.0 / 5Excellent
"Not bad for the price, a little hard to find."
Quite a good place when you come to see Tokyo on a budget. The rooms could do with some refurbishment, but they are clean and convenient, although not very large. The location is pretty good not far from Shinjuku (a 20 min walk or a 5-min 200 yen bus ride) and a subway line, there are fantastic restraunts in the alleys nearby, well worth exploring. Being in a sideroad, the hotel was not easy to find though, perhaps, a taxi from the station is not a bad idea when you first arrive in Shinjuku. Yeah, and both wired and wireless internet connections (you wont find wireless everywhere in Japan).
Genuine Expedia guest review
Other trip Apr 29, 2013
AL
GB
4.0 / 5Excellent
"Great value, friendly staff"
We visited Tokyo for 4 days and found this hotel cheap and convenient. Once arrived early staff was welcoming, there is luggage storage and free wifi available which was useful to plan our day. The room was nice neither more nor less but for the price it was great. I would definitely recommend this place for a younger couple or someone who just needs a comfortable room to sleep. The location generally is convenient in a very quiet area a little outside of Shinjuku/Kabukicho, however if you have a lot of luggage it is a fair walk to the station so a short Taxi ride may be required. Overall I definitely recommend this place if you want to stay somewhere cheap and quiet but still within a walkable distance to for me the best area in Tokyo (Shinjuku)
Genuine Expedia guest review
Other trip Apr 20, 2013
CDDP
AU
5.0 / 5Outstanding
"My Listel Shinjuku Hotel Experience"
I was nervous at first about the hotel because I was concerned about 2 things (1) distance from the metro station (2) cleanliness/size of room. When I arrived at Tokyo I took the Narita Express to Shinjuku Station and walked to the hotel, it took me about 20 mins to walk to the hotel from Shinjuku Station ( I later found that there is actually a nearer station - Shinjuku-sanchome which is about 8-10 mins walk from the hotel). I was not difficult to find the hotel, and I stayed there for 4 nights and because the hotel was located at a back lane is was very quiet. The room size was decent, it has everything a traveller would need. I was extremely impressed on how well stocked the rooms was. There is a mini fridge where I stock my beers and drinks I can easily buy from the convenience store down the street. An ironing board, kettle to boil water, hair dryer, slippers, night robes and even a bottle of fabric sanitizer to spray on my clothes/jackets. There is a flat screen TV and a control centre with alarm clock next to the bed. Most importantly there is free WIFI connection. The toilet was not too big but they manage to get a medium bathtub with shower and a automatic "Japanese style toilet bowl" with remote control bidet, and wash basin in so I cant complain. The staff is very polite and friendly always greeting you when they see you. Although they don't speak much English some converse very well in Mandarin.
Genuine Expedia guest review
Other trip Apr 19, 2013
superjoshie
MY
3.0 / 5Good
"Nearer to Shinjuku Gyoen Mai station"
Although a 10-15 min walk from Shinjuku, might be too far if in winter or if you have done alot of shopping. A nearer station is Shinjuku Gyoen Mai on the local subway but there is no lift access to Shinjuku direction.
Genuine Hotels.com guest review
3 night trip with friends Mar 21, 2013
A Traveler
AS
5.0 / 5Outstanding
"Good one!"
Value for money. close enough to Shinjuku Stations & far enough for a good night sleep.
Genuine Expedia guest review
Other trip Mar 27, 2013
Hunter
AU
2.0 / 5Fair
"Listel Shinjuku Hotel Tokyo"
Very basic, very small room but very cheap. The main problem was noise and the tiny bathroom. Location good. It was good to have a kettle, refrigerator and it had a bed.
Genuine Hotels.com guest review
2 night trip Feb 28, 2013
JoeC
IE
4.0 / 5Excellent
"Shopping in Tokyo"
The hotel is about 15min walking distance from the metro station, a bit too far after long shopping days but we find out later a very closed exit (East Exist - E2) through shopping malls and tunnels, it make the walk eaiser and faster. Convenience stores around fr drinks and snacks.Room is clean and quite spacious fr Tokyo. Quiet area. basic fare fr taxi from/to shinjiku station (710JPY).
Genuine Hotels.com guest review
3 night trip Feb 18, 2013
Vincent
IE
3.0 / 5Good
"Better than I expexted"
We went by taxi from Shinjuku station and thought that it was isolated. Then we went for a walk and realised that it was really central. Shinjuku has great nightlife, go to 3rd avenue.
Genuine Hotels.com guest review
1 night trip Jan 27, 2013
A Traveler
AU
4.0 / 5Excellent
The hotel was clean and the staff spoke English. We were happy with it as a base for our site seeing in Shinjuku and surrounding areas.
Genuine Hotels.com guest review
2 night family trip Jan 25, 2013
Heather
JP
5.0 / 5Outstanding
"I suggest this hotel for couples as well"
I liked the hotel. It was clean and cilent. I stayed there for 5 nights and I enjoyed it.
Genuine Expedia guest review
Other trip Jan 24, 2013
A Traveler
AU
4.0 / 5Excellent
"Good hotel overall"
Great in terms of cleanliness, facilities, and proximity to convenience stores, a couple restaurants, and Tokyo metro, but a good 10 to 15 minutes walk from the major commercial area of Shinjuku and the JR Shinjuku station. Some of the staff were almost completely unable to converse in English. Worth the stay if reasonably priced.
Genuine Expedia guest review
Other trip Jan 10, 2013
A Traveler
CA
4.0 / 5Excellent
"Nice room, good location"
Not the best immediate area, but it's really close to the awesome Golden Gai and Kabukicho areas, and not too far from Shinjuku and all it's bright lights. The room was lovely and our view was fantastic (10th floor, room 3024). The couch in the room was a really nice extra, and the wi-fi in room was divine. Having drawers to store clothes away was really handy, and it was clean and cosy. Some of the staff could have been a little more helpful and friendly, but they were nice and we got the basic info we needed. I would recommend this to a couple, family, single, young or old. However not being able to phone international from the room was a real pain, it's something you expect in a motel like this and I found it quite irritating and annoying having to call from the lobby (couldn't gush as much as I wanted to about the fabulous Tokyo!)
Genuine Expedia guest review
Other trip Nov 27, 2012
LuLu
AU
4.0 / 5Excellent
"Good value hotel"
Not far from the subway station but instructions to hotel were poor. Took us a while to find it as it is tucked away in a side street. Best to get off at Shinjuku Gyoemmae subway station and walk 10 mins. We got off at Shinjuku train station as per hotel instructions and was a nightmare to navigate towards the hotel. Once you find the hotel, location is pretty good. Rooms are very small but clean. Air con available but is not that strong. Would stay here again.
Genuine Hotels.com guest review
5 night trip with friends Oct 10, 2012
Gary
GB
4.0 / 5Excellent
"A winning price for a Shinjuku hotel"
The semi double room was the biggest semi double we stayed in during our month long trip to Japan. It was very clean. However, part of the furniture starts to show signs of worn out. Service was OK. The hotel is a few minutes walk from Kabuki-cho which means endless nightlife opportunities. It is also a few minutes walk from a metro station.
Genuine Hotels.com guest review
2 night romance trip Oct 10, 2012
A Traveler
IL
4.0 / 5Excellent
"A winning price for a Shinjuku hotel"
The semi double room was the biggest semi double we stayed in during our month long trip to Japan. It was very clean. However, part of the furniture starts to show signs of worn out. Service was OK. The hotel is a few minutes walk from Kabuki-cho which means endless nightlife opportunities. It is also a few minutes walk from a metro station.
Genuine Hotels.com guest review
5 night romance trip Sep 13, 2012
A Traveler
IL

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
总体不错哦,还会去。
Genuine Hotels.com guest review
2 night trip with friends Aug 6, 2015
A Traveler
CN
3.0 / 5Good
离地铁站太远了...而且不在正路上,晚上一个人回去有点吓人额
Genuine Hotels.com guest review
2 night trip Jul 22, 2015
A Traveler
CN
5.0 / 5Outstanding
在一个小坡上面,位置还算可以,日本的房间都是小小的服务都很好,就是水温是恒温的走路走得很累想泡脚就不行
Genuine Hotels.com guest review
3 night trip with friends Jul 7, 2015
Wanwan
CN
4.0 / 5Excellent
"普普通通"
普普通通
Genuine Hotels.com guest review
2 night romance trip Jul 4, 2015
YING
CN
5.0 / 5Outstanding
"Cleaness and kindness are perfect."
It's fantastic to stay. Cleaness and kindness are perfect.
Genuine Hotels.com guest review
4 night business trip Jun 1, 2015
in hyung
KR
3.0 / 5Good
"立地は抜群"
お掃除がイマイチでした。 連泊だったから?
Genuine Hotels.com guest review
3 night business trip May 25, 2015
A Traveler
JP
4.0 / 5Excellent
"快適"
仕事の出張で1週間滞在、コンビニはが目の前にあり便利な環境だった。
Genuine Hotels.com guest review
7 night business trip May 6, 2015
Rui
JP
4.0 / 5Excellent
"Très bon hôtel proche Station Shinjuku JR"
Très bon hôtel. Situé à 10 min de marche de à Station Shinjuku JR. Personnels parlant anglais et serviable. Chambre et lit propre. Endroit calme. Conbini à 2 pas.
Genuine Hotels.com guest review
12 night trip with friends Apr 18, 2015
A Traveler
FR
4.0 / 5Excellent
Very nice place! i recommand this hotel. English speaking, clean, close to Shinjuku san chome.
Genuine Expedia guest review
Other trip May 1, 2015
Jigokunobara
FR
5.0 / 5Outstanding
"별네개반!!"
모든게 완벽한 호텔이었으나 신주쿠 도심에서 꽤 멀긴 해요. 뭐 그만큼 조용하긴 했지만요. 바로 앞에 세븐 일레븐 큰게 있고. 좋았습니다.
Genuine Hotels.com guest review
3 night trip Apr 12, 2015
JUNSOO
KR
4.0 / 5Excellent
"Satisfaisant"
En tenant compte des coûts des hôtels du quartier de Shinjuku, Listel représente un bon compromis qualité prix. Satisfait. Ps: Faut 15 minutes à pieds jusqu'à la gare de Shinjuku.
Genuine Hotels.com guest review
6 night trip with friends Apr 13, 2015
A Traveler
FR
4.0 / 5Excellent
"Gutes günstiges Hotel in guter Lage."
Das Hotel war in einer äußerst guten Lage, da die Metrostation in wenigen Minuten erreicht werden konnte. Zusätzlich konnte das gesamte Personal Englisch, was den Aufenthalt angenehmer gestaltete. Das gesamte Team war äußerst freundlich und hilfsbereit. Die Zimmer waren eher klein, jedoch sehr sympathisch. Wir hatten das Glück, ein Zimmer mit 2 getrennten Betten zu ergattern. Diese waren relativ große Einzelbetten und sehr komfortabel. Zusätzlich muss noch gesagt werden, dass hier mehr Raucher- als Nichtraucherzimmer existieren. Da man jedoch lüften kann, ist dies nicht allzu schlimm. Alles in allem ist das Listel Shinjuku Hotel ein Hotel, dass ich definitiv an andere - als Zufluchtsort während dem Städtetrip - empfehlen würde.
Genuine Expedia guest review
Other trip Apr 18, 2015
A Traveler
DE
4.0 / 5Excellent
"전체적으로 마음에 들어요!"
호텔 위치도 신주쿠역에서 걸어서 15~20분정도인데 이 정도면 괜찮은 것 같아요! 로손에서 돌아서 들어가면 페밀리마트랑 세븐일레븐(2곳) 이 있는데 가는길에 편의점도 4곳이나 있고 신주쿠가 늦은 시간에도 번화해서 관광호텔로는 적절하다고 생각해요. 객실에 드라이기, 물끓이는 컴포트, 냉장고, 수건 다 구비되어있어서 편리했는데 샤워기가 더러운채로 방치되어있어서 그 부분이 위생상 신경이 많이 쓰였습니다. 1인실치고 침대도 넓은편이고 금연실이라서 냄새도 나지않고 좋았어요. 직원들도 영어구사가능하고 또 다시 방문할 의향도 있습니다.
Genuine Expedia guest review
Other trip Apr 18, 2015
Dang
KR
3.0 / 5Good
"A bit small, good location"
A bit on the small side (not uncommon in Japan), but good location-wise. The bed is a bit small for two people, but it was acceptable. Close to a lot of restaurants and the Shinjuku station. Everything else was OK as well. We didn't try the breakfast or any other meals.
Genuine Hotels.com guest review
3 night trip with friends Apr 7, 2015
A Traveler
SE
4.0 / 5Excellent
"寧靜飯店"
飯店遠離馬路位於寧靜巷弄,雖然本人語文能力很差,但是他們會請說中國話服務員來講解;只是地鐵車站和百貨商場有些距離,但是附近有松屋、牛丼、全家、小超市等商店,大致上是不錯的飯店。
Genuine Hotels.com guest review
5 night trip Apr 5, 2015
A Traveler
TW
3.0 / 5Good
"정말 멀긴머네요"
다른분들이 후기에 남긴것처럼 정말멀어요 신주쿠역에서 걸어서 25~30분걸리고 주택가길이라 겁이많은 여성분들은 밤에 혼자들어가기 조금 무서울수도 있을것같아요 그리고 보기에는 깔끔한데 밤에자는데 온몸이 가렵더라구요 일본호텔에서 이런적이 처음이었는데 시트를 빨때 살균까지는 안하는것같습니다 다음에 또 이용할생각은 없습니다
Genuine Expedia guest review
Other trip Apr 10, 2015
엠제이
KR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews