対応、サービス、レストラン全てが一流で完璧でした！定期的に滞在したいホテルです！Genuine Hotels.com guest review
"A MUST VISIT WHEN IN MIAMI"
09/17/14 JillyB371 Worcester, United Kingdom
I have always wanted to go and see The VIlla of Gianni Versace and I wasn't a where that you could go in and have lunch or dinner until this Saturday. It was amazing the dining room where we had lunch was just amazing the furniture and architecture was fabulous and so was lunch, the coffee is a must and he staff where very nice. The drinks were a bit pricey the food wasn't , but then what do you expect, you are in an Gianni Versace former home. The next time we go back will be to stay and I can't wait
We had dinner reservations at the villa and it was definitely one of the best nights of our trip. We were welcomed by Dania the hostess who was so warm and pleasant she seated us at our table and a few minutes later returned with the maître d Fred who asked us if we'd like to be moved to the Private Moroccan themed dining room. The night just kept getting better from there the service was impeccable...the chef and bartender both came to introduce themselves our wait staff was so attentive and the food was delicious. Fred definitely helped make our evening one to remember. Definitely a place you must visit while in Miami.
"Horrible Dinner Experience"
09/14/14 Joegat28 Atlanta, Georgia
I had dinner with 7 friends at The Villa in August 2014 and it was a terrible experience. We were in the Moroccan Room, which was so nice. Aesthetically, the entire mansion is gorgeous. Before being seated, we were told that there was someone famous dining out by the pool and that there was no photography allowed. We were then escorted to the Moroccan Room, and the doors were closed as we took our seats. We were served water after what seemed like 25 minutes. We ordered one appetizer and all ordered entrees. We waited close to two hours and only received the appetizer and never got the entrees, all the while, the manager would return to us every thirty minutes or so to tell us that our food was "in the window." We ended up requesting the check and leaving without having eaten anything but the appetizer. When the manager asked us why we were leaving we explained to him that we had been waiting close to two hours for entrees that never came. When he handed us the check, he has the audacity to charge us for the food that we never got. This set me off and I told him coming from a customer service background, theirs was the worst I had experienced in a long time and we drove down from Atlanta to have dinner with friends there. Finally, the manager removed the over $350 charge for the entrees we never got and we told him that we would never return to his establishment and we were extremely disappointed in the way that he handled things as a manager. We will NEVER go back there and I would tell everyone who asked me about my experience that it was absolutely horrible. Maybe they were having an off day, but we will not be returning to find out.
"Fabulous Dining Experience!"
08/21/14 Paul G Rochdale, United Kingdom
Very attentive staff from making the reservation (recommended) to the telephone call before we arrived. Wow, what an amazing experience - from the moment we approached security at the gate (that made immediate eye contact) who then gently guided us thorough the entrance to the Maitre D’ who was delightful. Then through the court yard - which is spectacular - to our table on the terrace overlooking the pool which is a piece of art in itself. We have never been so well looked after in a restaurant. The presentation and combination of the flavours of the food is stunning. Our waiter added to the evening and was able to keep the right balance between being attentive and not over imposing – Thank you. We have been fortunate to be able to dine in some very nice restaurants but this tops them all!
"Great feeling but little disappointed"
08/20/14 jeniffer w West Palm Beach, Florida
I stayed there with my daughter and boyfriend and was great experience, the staff is very nice but the menu is amazingly limited. Love the pool and the fact that you feel like in a vacation home rather than in a hotel with hundreds of people. The bathroom fixtures was missing pieces and I was surprised the did not take care of those kinds of details. No it was not part of the decor it was missing parts or broke.
"There aren't enough superlatives"
Amazing venue, orgasmic food, attentive staff. From the jaw-dropping venue to the mouth-watering food, to the fantastic staff, this restaurant has it all. I will definitely be back. Again and again and ...............
"Dinning experience in wonderfull property"
08/12/14 Hdsteve2013 Miami, Florida
We had a really nice dinner at a location that is exquisite . We were given a tour of the property after our wonderful dinner with a view of the very interesting pool . The mansion is very interesting , in a great south beach location, and worth experiencing . We plan on staying overnight soon in one of there plush , stylish , different rooms.......
08/06/14 katmmartin Newcastle upon Tyne, United Kingdom
Whilst on honeymoon in Miami my new wife and I decided that no trip would be complete without an evening meal at the Villa. We arrived and were greeted by the doormen and immediately the 5* treatment began. We were escorted through the opulent and elegant entrance, through the jaw dropping court yard to the patio area to our table. The manager came and pointed out that as we had the best seat in the house we should perhaps consider our placing at the table, and he was right, we moved seats to overlook the beautiful pool area. Words cannot begin to describe how amazing this place is, just metres from the hustle and bustle of SoBe you have and extravagant yet peaceful world within the Villa. The staff, across all departments have given us the best service we encountered across the whole of Miami and put our hotel, which shall remain nameless to shame. I wished we had stayed here instead and when we visit next year we fully intend on booking the Villa. The meal was prepared perfectly and the atmosphere was electric. I cannot recommend the Villa enough. Thank you for giving us such a wonderful experience on our honeymoon Katherine and Shadia
"Opulence and attention"
07/26/14 Ray K Atlanta, Georgia
The former Versace Mansion is buzzing again. The manager Michael Ryan and his team mix over-the-top glitz with understated elegance of the property. Sipping mojitos by the gold-encrusted mosaic pool is the highlight of Miami Beach. The bar is intimate and luxurious, and Carmine mixes fabulous cocktails. This is the place to go for those who crave calm and respite a stone's throw away from the buzz of SoBe. We are definitely returning!
"Stunning property now under the expert management of Michael Ryan"
07/08/14 TheCulturedTraveller London, United Kingdom
Stunning, historic property, now under the expert management of seasoned hotelier Michael Ryan, so watch this space for service and product improvements all round at The Villa by Barton G. Superb, friendly service. Breathtaking swimming pool.
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