"late check in early check out"
Is just Great Hotel~ I love it! but check in is 4:00pm and check out time is 10:00am... I think is too late check in and too early check out beside that everything was great! service was excellent, all the amenities is awesome! staff are very kind The bed are very very comfortable and cozy.Genuine Expedia guest review
I booked a penthouse suite via hotels. com. Obviously it's no penthouse suite. It was a studio and much smaller than a standard room. When you find a penthouse suite for 170 USD, don't get carried away like I did. I showed the reservation to Hilton and they just shrugged their shoulder's saying, that the third party made an error. I was not only fed […] up with this mix up. But the service was awful. I had to call the front desk for shaving cream and waited for over 4 hours. If they didn't have it, they should say so. Instead they made me to wait, and the cream arrived several hours later. Read moreGenuine Hotels.com guest review
Very nice Hotel, very comfortable, spacious room and bath. Super clean. Only thing for people that want to be close, it is not in the center of the parks. The closest park is Sea World. I loved that since I do not like to be in the center. It is a quite place. The only thing I complain, is that a lady called to my room at 8.15am to offer breakfast and […] lunch, She woke me up and she did not care about. She did not even ask if it was a good moment to call. For me that was unacceptable. Read moreGenuine Expedia guest review
I stayed at this hotel for a one night business trip. The room was spectacular! I was on the 14th floor overlooking the pool. The room was extremely clean and the bed was very comfortable. The front desk was very helpful and allowed me to have a late check out free of charge. Hands down one of the best hotels in Orlando! I didn't get a chance to walk […] around the property or use the pool, but my stay was delightful nonetheless. Read moreGenuine Hotels.com guest review
Great hotel!! Rooms are amazing! Even if you don't get a suite...my boyfriend and i had a great time...Our room had a small kitchen and really nice bed etc over all a GREAT hotel. Will stay again soonGenuine Hotels.com guest review
"Wonderful, Comfortable & (Relatively) Convenient"
I love my stay at PSS by Hilton. My room was always very clean and comfortable, the shower had good pressure and was never cold, housekeeping was extremely friendly, and the staff was outstanding. I was staying in town for a convention, and it was pretty close to the Orange County Convention Center. Although it wasn't as close as many other hotels, […] the resort quality made it worth it, and it was priced wonderfully. Having a marketplace in the hotel with plenty of choices for food, and an okay craft beer selection made it even better. Plus complimentary WiFi and not having to pay for parking was great. (By the way, I know this sounds overly positive, and gimmicky...I don't want you to think I just cheered for joy every time I arrived, but all in all, it was a great stay for a great price, and I would definitely choose it again.) Read moreGenuine Hotels.com guest review
"Unwanted sales call at 7am"
After a late arrival we were awakened at 7am by a phone call trying to get us to attend a time share sales meeting later that morning. Very inconsiderate.Genuine Hotels.com guest review
Great valuerGenuine Hotels.com guest review
Very pleasant. General manager great. Had problem with security. Room service lest door ajar all afternoon until I returned at 6PM. Nothing stolen.Genuine Hotels.com guest review
Quiet hotel. Off by itself.Genuine Hotels.com guest review
"Exceptional hotel with great amenities!"
We were pleasantly surprised by our luxurious and spacious accommodations. Everything was clean, up to date and beautiful. We bought groceries and ate breakfast and dinner at the hotel - lunches were a splurge in the parks. That saved us a lot of money. We slept well in the bed and did a couple of loads of laundry before heading out. The pools were […] great too. We loved it here and will be back for sure! Read moreGenuine Expedia guest review
Beautiful hotel only complaint was each room had its own AC unit that was very loud and would kick on and off to cool the room that would wake anyone.Genuine Hotels.com guest review
We had great stay.Genuine Expedia guest review
"Very quite place to kick back and relax!!!"
Very nice place. Very attentive people. Rooms looked very new, nice and clean. Quite place for relaxation since it is away from any source of noice and crowd.Genuine Hotels.com guest review
"Look no further"
hotel was spectacular, staff was very nice and the bed was one of the comfiest i have ever slept in. beautiful view of the lake and we even got to see Disney fireworksGenuine Hotels.com guest review
not much to say, rooms are clean, staff are friendly... will return on our next vacation.Genuine Expedia guest review
I would look no further if I were you. From the moment we drove into the gate we were impressed. Gorgeous property, close to all disney, FREE PARKING, happy hour, amazing pools.... I was so sad to check out and go the the park (as that was the reason for our visit).... Would have loved to be able to spend more time there. Will definately be returni […] ng! Read moreGenuine Hotels.com guest review
"Excellent for families"
Highly recommend hotel but not restaurant. Very upscale hotel.Genuine Expedia guest review
"Perfect if you have little ones!"
Loved this hotel! Close to everything, but also away from all of the traffic. Awesome bathroom with separate tub, just a lot of space, which was a huge bonus for us since we had our two children with us. I am very hard to please when it comes to hotels and will spend hours researching. This place was great and I would definitely stay here again.Genuine Hotels.com guest review
"Nice but the ac is noisey"
Nice but the A/C was noiseyGenuine Expedia guest review
"Great hotel for business travel r family vacation."
Newer property with great amenities! The hotel is a little out of the way but well-worth the drive.Genuine Expedia guest review
"A secret garden"
Wonderful experience. Stayed two nights when visiting Disney World Parks. Kids loved it. The water slide and the pool. Very nice room view of large swath of green lands from the balcony. Plus the fireworks from Epcot at night. Only problem is that it is slightly far away from everyone else. So a car is absolutely necessary to get around.Genuine Expedia guest review
"Quick night stay for business"
While this is clearly a vacation destination hotel, it worked perfectly for a quick in & out trip on business near Disney. The room was large, clean, and exactly the way I like it. I'd definitely stay here again for travel.Genuine Hotels.com guest review
"Nice with a catch"
Nice hotel in a central location to the attractions, disney and universal are a couple miles in either direction. Check in was painless but they get you at the start with time share sales offering discounted tickets for listening to an 90 minute presentation. We did decline this but still got phone calls to the room asking if we were interested. When […] you check in just tell them to put a no solicitation note on the account so you can be left alone. We checked in with the standard room, which was a disappointment so we changed to the upgraded room which was so much better. The standard room has no balcony and a small window, the upgrade gets the balcony and a full kitchen. The pool area is nice with many hot tubs a reflecting pool and a pool with a waterslide. You have to options for rooms pool view or what the like to call firework view, you can see the fireworks at night but during the day you can look at a field full of overgrown grass and abandoned construction trailers which have been sitting for years. We talked to other guests who have stayed hears a couple of years ago and they said it has not changed since. They have future towers in the check in pamphlet but nothing about when they will come. Read moreGenuine Expedia guest review
"Home away from home"
Very nice hotel with an excellent and attentive staff. Room was very nicely set up.Genuine Expedia guest review
"Would stay again"
Hanging around pool with a group of friends was great...close to plenty of stuff to doGenuine Expedia guest review
This is a "vacation sales" hotel. They want you to take the tour of their next door building. Low pressure, underground parking, nice room with amenities. This was a deal at "off- season" pricing of $99 per night.Genuine Hotels.com guest review
"Gorgeous hotel and amazing service!"
I recommend this place to anyone who is staying in the Orlando area for either a short or extended period of time. I honestly can say, this might be the best hotel in Orlando. Before I even got to my room, I warmly greeted by several of your staff. Everyone was so nice! The room was definitely a fabulous price for what it was. I walked into the room […] and was amazed! It was so gorgeous!! The hardwood floors and the little kitchenette were impeccable! It was also very clean and well maintained. It looked brand new. The only thing I wish I had, was a bathtub. I'm not sure if other rooms have one but the King studio doesn't. It was a small price to pay and I can't wait to stay again, next time bringing my husband! Thanks you so much for your hospitality!! Read moreGenuine Hotels.com guest review
It was a pleasant stay.The staff was very nice and helpful.Genuine Hotels.com guest review
"Great place to stay!"
Stayed here recently. The room was very very nice and comfortable. I would absolutely stay here again!Genuine Expedia guest review
The Pool Was Absolutely Wonderful! The Service Was Ok. We Had Two Somewhat Rude Employees. One Of Which Was A Waiter That Didn't Give Me A Bag For My Daughters Hot Food Because He "Didn't Want To Waste A Bag. Overall We Had A Great Stay And Would Return. Also They Need To Do Something About The Shower. The Water FlOws Over To The Toilet While Taking […] A Shower As There Is Only A Curtain And A Very Slight Elevation Separating The Shower And Toilet. Read moreGenuine Hotels.com guest review
"The Best Hotel"
The Hotel Presentation was Excellent, the attention once we got there to the day we left it was more than excellent. The Apartment was great and clean and the presentation of it was great.Genuine Hotels.com guest review
"Relaxation at its best"
This hotel is beautiful, as well as, comfortable. My wife and I work hard and a lot so when we want to decompress we head south. The beds are amazing, bathroom is like being at home and the full size fridge allows us to have healthy snacks. The pools are clean and huge. After shopping it's really nice to go in the hot tubs. We get a drink after swimming […] and dry off by the pool. The restaurant has great food, we have had breakfast and dinner there. We will always stay at this hotel; clean, friendly and relaxing. Thank you Parc!! Read moreGenuine Hotels.com guest review
"Really nice Hilton near Seaworld"
We stayed here in mid August so that we could go to SeaWorld before the wife and I went on a cruise out of Port Canaveral. It is very close to SeaWorld and that is what I really wanted. The facilities, pools, and jacuzzis were topnotch. The rooms are very large and the beds are very comfortable. The restaurant by the pool had excellent food too! We […] only stayed for two night but wished we stayed longer. The only negatives were that the location is a little bit out of Orlando and the road is currently being worked on. Read moreGenuine Expedia guest review
This is a timeshare hotel and it was very nice and comfortable. I was in Tower 200 and parking was very convenient. I didn't do much there but it was nice place to stay for the past 3 days.Genuine Expedia guest review
"Great Stay...with a catch"
The hotel is clean, great rooms. I guess I did not read the small print about it being a timeshare. I was offered breakfast and money to sit in on a presentation. Don't nobody got time for that! The parking garage got very full the weekend we were there and was not easy to park in due to the concrete pillars. There was additional parking outside if […] needed. There was a full kitchen, bathroom with tub and shower, king sized bed, couch pull out bed, two flat panel TV's with cable...and as far as I could see, all of the rooms have balconies. They go up 15 floors and these balconies are not enclosed. I dont know if this makes anyone else feel uncomfortable...There is a lock in the sliding door to the balcony inaccessible to small kids. They have an on site restaurant and store, a zero entry pool and two jacuzzis-we were not there long enough to check any if these out. Read moreGenuine Hotels.com guest review
"Wish we had stayed longer"
It was a beautiful hotel. Our room had hardwood floors and a spacious double head shower. The staff was so nice and courteous. We can't wait to go back.Genuine Expedia guest review
All I have to say is.... WOW!Genuine Hotels.com guest review
Great hotel in great proximity to all the parks. Great pool and water slide. Big room, full kitchen and beautiful bathroom. Very cleanGenuine Expedia guest review
"Awesome Hilton Grand Vacations Resort Hotel"
Super deluxe room with microwave, refrigerator and top of the line furnishings. Two beautiful pools, great market with coffee, pastries, snacks, ice cream, travel essentials. Really nice restaurant right off the infinity pool that serves breakfast, lunch and dinner at reasonable prices. Close to all of the Orlando attractions. You won't be sorry!Genuine Hotels.com guest review
"Great hotel with all of the comforts of home."
Love the free parking AND wi-fi. The staff was all so friendly and helpful. They acted thrilled to have us there.Genuine Expedia guest review
"Great hotel, but..."
I would not recommend staying here if you don't have a rental car or plan on visiting Disney World/ Universal Studios. We initially stayed at the Hilton at Lake Buena Vista but had no rooms for us to stay at the last day. I decided to find a similar hotel nearby, but didn't do my homework very well. Most of the hotels on Lake Buena Vista have shuttles […] to Disney World. This hotel is nice, extremely remote (new construction area), and offers no shuttle service. Despite that, I loved the amenities they offered to keep us entertained without a car: game room (game consoles and board games), rent movies, 2 pools, and even community activities. Read moreGenuine Hotels.com guest review
"Very clean hotel"
The room was very spacious for the price. The appliances worked just fine but the fridge was a bit unsteady. We didn't have a good view but we were out much anyway. I love the cleanliness of the bathroom. There are no buildings surrounding the hotel but it wasn't too far from most of the attractions. You will definitely need a rental car. Personally […] I liked the quietness of the neighborhood. Overall, good experience at an affordable rate. I'll definitely stay here again on my next trip to Orlando. Read moreGenuine Hotels.com guest review
Best room for the price. Would have been an easy choice if the hotel posted better pics of the rooms and the grounds. Location is kind of in the middle of nowhere.Genuine Hotels.com guest review
it was a true vacation!!! Loved the whole experience.. close to everywhere and the pool area and food were amazing!!!!Genuine Expedia guest review
The resort was awesome! 1 bedroom sweet was incredible! Pool was great and it was nice to park in garage. The only down side was the continuous sales attempts by the staff. Other than that wonderful place to stay!Genuine Hotels.com guest review
"Family-friendly vacation property"
This Hilton-run vacation property is a combination of hotel rooms and timeshares. If you understand that going in, then you'll be prepared for the nuances that set it apart from a regular hotel. I booked the room while attending a conference, as all the conference hotels were booked. This hotel is well away from any other hotel, restaurant, or amusement […] park. In fact, many cab drivers did not know where it is. Just tell them it's on Palm Parkway. And since you're a ways away from everything, expect to wait a while for cabs to arrive. As a hotel guest, expect to get at least one call from the timeshare sales staff after checking in. I thought my disinterest after the first call would be the end of it, but they called me back 30 minutes to try again. I told them, some annoyingly, that they need to stop calling. Aside from the vacation/timeshare nuances, the hotel was great. I got a very good rate compared to the usual hotel conference rates, and my room was not a room, it was a suite/villa; around 1,000 sq ft with full kitchen, living area, huge bathroom with two sinks and separate tub, and a large patio balcony with table and lounge chair. The sofa was a pull-out, so it can accommodate four people easily. The service and wait staff were absolutely great -- sincere, helpful, always smiling. The onsite bar, restaurant, and market (complete with wine and some liquors), were adequate -- food was fine, and service was great. The two pools looked great, too. Read moreGenuine Expedia guest review
This is a great resort. My family has stayed here twice and will do so again. We live in Florida and visit Orlando at least twice per year and have stayed in numerous other hotels, some costing twice as much. This resort is an outstanding value compared to other area resorts that charge way too much and offer a lot less than this hotel. Rooms are modern […] and clean with plenty of amenities. Free parking, free wifi and no resort fees! I cannot recommend this resort enough! Read moreGenuine Hotels.com guest review
"close to area's we visited"
loved the NEW hotel but the air conditioner unit in the hotel room was sooo loud it was hard to sleep or watch TV.Genuine Hotels.com guest review
It's a great place for familiesGenuine Hotels.com guest review
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