Diamond Bay Resort & Spa - Nha trang (and vicinity)

We got a good deal through hotels.com for what we thought would be a top quality hotel. Arriving at the reception area we could already tell the grounds weren't as nice as they should be. Our room was very plain though mostly comfortable and clean. The shower however had a lot mildew where the opaque window met the tile. There was a water boiler but […] no tea or coffee which should of been complimentary. The best parts of the stay were an amazing large pool with a beautiful mountain back drop and a large breakfast buffet. We were the only Americans, every other guest at the hotel was Russian. The food options at the restaurants were average and due to it being off season several weren't open. The spa was nice though the hot tubs in the changing room were not in use. The massage I got was good for the price, 20 USD. The ocean along the hotel isn't safe for swimming, not sure why. The hotel is far from town but that was what we wanted. The grounds were nice but not as beautiful as you would expect of such a place. The buildings for the cheapest rooms are large and uninviting. The nicer bungalows looked good but I only saw them from the outside. Won't return. Stay at the Novotel in town for luxury. Read more

Genuine Hotels.com guest review

Stayed here for 5 nights with my fiancée and the service was exceptional. We got a garden bungalow and room was very clean and the bath was so specious. Overall it was a great experience.

Genuine Hotels.com guest review

This was the perfect place to relax during our long stint in Asia. The grounds were beautiful and the room was pleasant. The pool was the largest I have ever seen in my whole life, it took three pictures to capture its entirety. The food was pretty bad when ordered off-menu, so I recommend leaving the compound to eat food in town. My significant other […] went golfing on their private course and had a great experience. I visited the spa for a pedicure, and they were nearly booked completely, though I did get an appointment for two days later. It was the dirtiest equipment I have ever seen and it seems like laws are not enforced for cleanliness of tools, though I'm sure massages were great! Also, there is a small animal park near the back of the compound where you will find monkeys, peacocks and other animals in random cages if you take a short walk. Read more

Genuine Expedia guest review

Apparently this hotel markets its services mostly in Russia, like it or not. The location is very remote from the city center, each trip with a taxi costa around 12 US$. They run a shuttle which is unusable due to very bad timing for the regular guy.

Genuine Hotels.com guest review

I enjoyed my stay at the Diamond Bay Resort and believe it to be a great location for couples. I did not give the room a 5 rating (highest) because I did notice water damage to the wall that needed repair. I believe these types of details need to be address before guess arrive. The staffing from the grounds keepers to management are well train with […] an implacable desire to delight you with great service. I had a special needs diet (vegitarian) and they were able to accommodate without reducing quality or presentation. Additionally the variety of dishes are bountiful for breakfast and dinner. If you visit Vientnam and expierence the city life make sure you book a few nights here to relax. Read more

Genuine Expedia guest review

Stayed at Diamond Bay for 3 nights in April 2011 and will never return or recommend to others. Staff were ignorant bordering on rude & not at all helpful. Hotel is a 20min bus ride from Nha Trang & if you want to travel to/from the city outside of the 5 scheduled times each day be prepared to pay around US$25 for a return trip. Overall the hotel itself […] is very nice and the work put in is beautiful. Sitting by the pool proved to be our favorite activity within the hotel walls but again - no service! There were 4-5 staff standing behind the bar area in the pool bar/restaurant but they never seemed to come out to offer drinks or food more than once, even when our glasses were clearly empty. Diamond Bay is - put simply - a 4 1/2 star hotel with 1/2 star hotel service. Read more

Genuine Expedia guest review

We were surprisingly pleased with this hotel. It was nicer that we expected. We used the free hotel shuttle from the airport. Upon arriving, hotel staff had drinks waiting for us while we checked in. It's surrounding by fantastic foliage, coconut, banana, and mango trees. The private beaches and pool were AMAZING! They even have a little shuttle that […] takes you to the other private beach. 3 out of the 6 days we were in Nha Trang, we spent at our hotel lounging, ordering fruity smoothies, getting massages at the spa. The breakfast buffet was FANTASTIC and service staff was more than polite and helpful. We also used the hotel's city air conditioned shuttle into Nha Trang. It's a short 20-25 route. The hotel had ample security guards and we felt completely safe at the resort. I would definitely stay here again! Read more

Genuine Expedia guest review

Everyone at the hotel was Russian. They assumed we were as well - spoke to us in Russian, gave us menus in Russian. Nothing against Russians but we felt a bit out of place. The resort is 15km from the town ($10 taxi ride each way). The resort offers bus transfers every 4 hours at rather inconvenient times. The nearest place to buy water/snacks is at […] least 45 minutes walk so you're forced to buy the overpriced hotel food/drinks of which the selection is quite poor. When we arrived we had dinner at the "live seafood bar" - we ordered spring rolls and wantons - they tasted like they'd just come out of a box and been dropped in oil. The hotel is very noisy (mostly from other guests but also from the excessively loud music they always play). We were woken up in the middle of the night by loud voices and doors slamming every night. As for the rooms - the tv was old, station selection was limited. The bathroom flooded when we took a shower and it smelt a bit. Nothing amazing about it. Beds were very comfy and sheets were soft. On the plus side - the pool was lovely! There was also a driving range (not too expensive) and a fitness centre (which we didn't use as the music was pumping too loud). The spa was very expensive and the price of laundry was ridiculous. Honestly, I wouldn't recommend this resort to anyone unless they are Russian and they wqnt to go somewhere and stay there the entire time, that overcharges for everything and that feels like club med. Read more

Genuine Expedia guest review

WE ARRIVED AT DIAMOND BAY TO A GREETING NOT SEEN AT OUR OTHER ACCOMMODATIONS. THE STAFF COULD NOT DO ENOUGH TO MAKE YOU COMFORTABLE AND AT EASE. THEY PROCESSED ALL THE PAPERWORK WHILST YOU SAT AND ENJOYED A CUP OF ICED TEA AND BISCUITS AND THEN DROVE US TO OUR VILLA. THEY EXPLAINED ABOUT THE ROOM AND HOW EVERYTHING WORKED AND DURING OUR STAY MAINTAINED […] OUR ROOM TO PERFECTION. THE GROUNDS WERE A PLEASURE TO WALK AROUND AND THE SWIMMING POOL THE CLEANEST I HAVE SEEN. THE FOOD WAS EXCELLENT FOR BREAKFAST LUNCH OR DINNER. THE STAFF WERE PARTICULARLY FRIENDLY AND WELCOMING. Read more

Genuine Expedia guest review

Our overall experience at Diamond Bay was disappointing. The resort itself is beautiful, but the service really let down our stay. Interacting with the service staff was challenging. Although the menus were in three languages (Vietnamese, Russian and English), we struggled to find anyone who spoke enough English to be able to take our food and drink […] orders. Calling room service was also hopeless due to the language issues. Service at the restaurants was also slow, with us having to chase staff down to be able to order more drinks. After we were seated we we barely seen to again. The buffet breakfast restaurant was excellent, always great selection which changed daily. The dinner buffet was average though, bad drinks service, and the buffet trays were constantly empty and took ages to be refilled. The amenities at the resort were good. The pool was beautiful and well maintained. We were unhappy about having to pay to rent bicycles from the resort though (surely at the price of the resort some bicycle hire could be without charge). The shuttle bus to the city centre was only 4 times per day, which wasn't frequent enough. The shuttles were always full, and they could do with some more times. The room itself was great - we had a hotel style room rather than a bungalow. The bed was huge, and really comfortable. The room was always immaculately clean. Read more

Genuine Expedia guest review

We stayed at this hotel over Christmas-New Year. Given it was peak period we booked it as the rom rate was well below other four stars even though mixed reviews in the past. Rooms were well maintained. Staff are friendly and try to please but my issue is more relating to management. Service for a four star is well below similar standard resorts in Asia. […] Staff do not seem well trained in hospitality and I link to this to inexperienced management not the staffs fault. Even after I complained to poor service regarding the Banana Leaf lunch bar by the pool I received the polite we are sorry but nothing changed. There is a lack of variety for eating especially for lunch. The Banana leaf bar is one of two options but expect to wait up to one hour for your food. I walked away after waiting 20 mins just to place an order. There are no apparent processes for staff to manage tables and is chaotic in the kitchen. Also serious lack of Vietnamese food to choose from so best to go into town for local food. Our boys loved the beach which is a short trip from the resort. It is not the hotels private beach contrary to how they promote it but is a nice way to spend some hours away from the resort and you can catch a wave! Checking out took nearly 30mins and that was at 6am in the morning so don't leave it to last minute. Facilities are a bit run down and I would only book this place if you get a far superior rate to others but having travelled extensively in Asia there are better choices. Read more

Genuine Expedia guest review

Amazing resort. Larger than first thought, superb facilities and the rooms were great. We conducted a day tour with the resort which was well worth the extra money, have a go at the Countryside tour, they also let you customise the whole day to suit what you would like to do. They run a shuttle bus service to the city centre which takes about 15min […] one way. The pool is massive. Read more

Genuine Expedia guest review

This hotel is one of the most beautiful locations I have ever seen; between the mountains and the ocean. It has a massive, attractive swimming pool. The bungalow we stayed in was clean and comfortable but very expensive compared to other 5 star hotels we stayed in. The hotel is out of town (about $10 by taxi) so you tend to rely on the services of the […] hotel a lot and there is the problem. Food quality was decidedly average for the price and the level of service was extremely poor. Its like the staff are all not getting paid enough and dont really want to be there. We had a far better, and cheaper, experience staying at the Sheraton in town Read more

Genuine Hotels.com guest review

The best stay ever! Staff could not have been more helpful, the setting superb, be certain, we will be back!!!!

Genuine Expedia guest review

The service was exceptional, minus a couple of ill-mannered staff members. The accommodations were great. Overall, the staff were very friendly and helpful. A great place for relaxation and quiet time.

Genuine Hotels.com guest review

Staff go out of their way to help despite limited English. They cooked food specially for the baby. We had 4 villas, which were large, clean and very comfortable. Two items that should be addressed by the hotel are: 1. Quality of the food - A good Head Chef should be hired. The quality of the meals let down the resort very badly 2. Shuttle to the City […] - The shuttle should be run every hour. The hotel keeps promising that they will be adding more shuttle services, but they have not done it. Read more

Genuine Expedia guest review

Staff is very friendly and the service is excellent, the pool is huge and beautiful, just a great place if you want to live like a movie star...

Genuine Hotels.com guest review

We were very pleased with our resort room. It was everything it boast to be. Only downside to our stay was the weather and the dinner banquet. We chosed the wrong season to visit Nha Trang that was our fault, but the food for their dinner buffet was nothing to talk about. Food was ordinary. However, breakfast was excellent with lots of Western/Asian […] varieties. We would return to this resort again if we have another chance. Highly recommended. Read more

Genuine Expedia guest review

I would highly recommend Diamond Bay, it was the perfect place to relax & unwind...following on from a busy, action-packed week which involved a number of early starts in Bangkok, Siem Reap/Angkor Wat & HCMC (Cu Chi / Mekong Delta). The resort/complex was of a high standard & everything was extremely well kept. The pool was huge & had lots of shaded […] areas around it if you wanted a break from the sun; whilst there were also a couple of options for food &/or drinks poolside. There was also a shuttle to the beach (albeit we did not go there). The room was clean, of a good size & only a 2-3 minute walk to the pool, restaurant, reception. The breakfast was very good with a wide range of options (both Vietnamesse & Western) whilst the staff were very nice, helpful & efficient. Always on hand to help if you needed them (without ever being over-bearing). There is also a free shuttle to & from Nha Trang which takes roughly 20 minutes...however on the one occassion we visited, we found it to be pretty trashy. I would definetley recommend staying at Diamond Bay as opposed to Nha Trang; they are worlds apart. Diamond Bay is quiet, relaxing & well as I said at the start the perfect place to unwind. Read more

Genuine Expedia guest review

I stayed at the resort with my mum, and we were looking for a relaxing beach holiday. It was great to be out of the noise of Nha Trang City, but there were 4 free daily shuttle buses into the city if you want to go in to the beach or for dinner or shopping. It's about 15-20 minutes drive to get to the city. Service at the resort was great, staff were […] happy to help out and always greeted you when you went past. In terms of the rooms, we stayed in one of the 3 hotel blocks which are near the road (but quiet), and there also smaller one storey building with 2-3 rooms in them which are closer to the beach. The pool and beach at the resort are absolutely beautiful, and are still pleasant in the afternoon when a breeze tends to pick up, and the city beach can get a bit rough. The hotel also has another beach about 5 minutes away with free shuttles every half hour which is nice for a change of scenery. Breakfast was great with fruit, cereal, eggs and Vietnamese and Russian options. Dinner was fine, but it is cheaper to get the shuttle into the city and try some of the great restaurants there to have a bit of variety. If I was coming back to Nha Trang I would definitely come back to this resort again! Read more

Genuine Expedia guest review

Nice hotel, excellent service. It is about 20 min drive from Nha Trang, but the hotel has a shuttle bus service to the city. It is a great place to relax. Convenient prices, good breakfast, nice beach and activities. We really enjoyed our stay at Diamond Bay.

Genuine Hotels.com guest review

nice resort, but a bit overpriced for what you get. the new years eve gala was a bit of a dissapointment. the rooms were nice and clean. the staff spoke very little english so communication was difficult.

Genuine Hotels.com guest review

We loved this hotel. Resort was lovely and the room was excellent. Pools are amazing, the 2 beaches are great with so many staff to help you. Would recommend it as so peaceful and quiet. We went for the lowest price room and we loved it! The hotel needed more buses to the town as not many during the day so ended up getting taxis. Watch out as staff […] find English difficult so ended up signing a lot of requested. Loved the hotel though- massive! Read more

Genuine Expedia guest review

Our stay at Diamond Bay was an absolute pleasure. Initially we intended to stay for just two nights, but loved the place so much that we extended our stay for two extra nights. Although the rooms/villas and location are beautiful the resort isn't actually in town - although, they do provide a free shuttle to and from Nha Trang centre (about 15min trip). […] All staff were extremely friendly and helpful. Minor gripes: AC units don't have remotes, some of the Russian tour groups were a little noisy, the pool closed rather early at 6pm, bicycle rental was a little expensive. Other than these small things, Diamond Bay is an great place to spend a few days relaxing from the hustle and bustle of Vietnam. Read more

Genuine Expedia guest review

FIrstly we usually avoid resorts, but if you do end up visiting Nha Trang Diamond Bay is pick of the bunch. Spectacular pool and scenery . The adjoining Golf Club is also nice if you want 9 holes or a hit on the range. On a $value scale probably not best value in Vietnam, we stayed at much cheaper hotels in other Vietnam cities where service and food […] was far superior. You are paying for the location here. One major gripe was the resort beach was"closed" for maintenance during our stay. I suspected a problem with the water cleanliness...We still used the paddle boats, kayaks etc but no swimming This resort is alo very popular with Russian package tours - these guys can be a bit rowdy ... The rooms are very comfy, with outragously decadent bathrooms. Wireless b/band was excellent if you byo laptop /phone. Although only a few years old some wear & tear eg of the 3 bungalows we booked 2 had leaking rooves. Also the Bathroom tiles can be lethally slippery. Read more

Genuine Expedia guest review

Номера хорошие, персонал вежлив, отдельное спасибо мистеру Кану за смену номера на более комфортный. Завтраки отличные.

Genuine Hotels.com guest review

Hotellet är fint och välskött med bra personal och service. Här finns det ingenting att klaga på. Dock var det väldigt dyrt på restaurangerna och vill man äta någon annanstans måste man ta sig en bra bit. När vi i mars var på hotellet var det mer än 90 procent ryssar och alla texter med mera var på ryska. Personalen var också bättre på ryska än engelska. […] Stranden som ligger vid poolen är inte naturlig. Det finns en strand som ligger ca 1,5 km bort, dit tar man sig med hotellets shuttlebus. En riktig fin och mysig strand faktiskt. Överlag helt ok resort och man får ungefär vad man kan förvänta sig. Read more

Genuine Hotels.com guest review

리조트 내에서만 머물경우는 만족스럽다! 조용하고 클리어하고 다만 저녁식사시 일부 레스토랑이 문을 닫아 선택의 폭이 작은것이 아쉬웠다 양식을 먹고 싶었지만 오픈한곳은 씨푸드 한곳뿐. 바다가재 먹고 방값보다 더 낸것같다 ㅋㅋ 음식 룸서비스의 경우 음식의 질은 훌륭하다 다만 시간이 좀 많이 걸리는것이 조금 흠이다 그외엔 조용히 책도보고 수영도 하고 바닷가에서 즐기고 휴식을 취하기에는 참 좋은것 같다! 대신 그 이상 많은건 바라지 마라! 그외엔 셔틀을 타고 시내로 나가시길.. 30분 정도 소요

Genuine Hotels.com guest review

Super morgenmad - nærmere brunch, der er alt. Mange faciliteter for børn. Langt fra byen. Men der er gratis shuttlebus. Desværre kører den forbi et ægge-spa hver gang hvor man lige skal høre en salgstale. Rigtig mange russere på hotellet og i byen. Ikke en særlig børnevenlig.

Genuine Expedia guest review

나짱 시내에서 택시로 20만동 거리에 위치, 동양인 거의 찾아보기 힘듬. 러시아 사람들이 99%, 30분마다 이동하는 카트타고 갔던 해변은 너무도 쓰레기 악취와 냄새가 심함, 리조트규모에 비해 공사중인 곳이 넘무 많음. 일부 스텝들은 너무 불친절함. 60만동을 주고 먹었던 점심 부페는 완존 돈아까움.기대를 많이 해서 그런지 실망스러웠음.

Genuine Hotels.com guest review

Sehr gepflegte, weitläufige,schöne Anlage, guter Service, tolles Frühstück (asiatisch/europäisch, teilweise mit Cookingstationen), Spabehandlungen möglich, viele Sportmöglichkeiten (Tretboot, Tennis, Golf, Billiard, Tauchen etc.) Viele der Gäste kommen aus Russland, einige aus Deutschland. Kostenloser Shuttleservice vom Hotel nach Nha Trang mehrmals […] am Tag Read more

Genuine Expedia guest review

가격대비 최고입니다.. 리조트 정말크구요 깔끔하고 일단 우리가 갔을땐 조용해서 맘에 들었어요. 객실도 깨끗하고 조식도 괜찮고 수영장도 크구요. 가족이랑 아이가있는분도 강력추천합니다.

Genuine Hotels.com guest review

水槽から魚を選んで料理してくれるレストランがあり、ホテル内の食事も大変おいしかったです。スタッフも一生懸命サービスしようとしており、笑顔に癒されました。

Genuine Hotels.com guest review

Stayed 4 nights during our 3 weeks trip from Hanoi to Saigon. Excellent place for just relax a couple of days. Area is very wide and well cared for. Pool is huge, facilities, food and service great. Only (very) small minus is, that they should have a small market were you can buy water, soda, chips etc. But i also understand why they don't have.. Free […] shuttle bus takes you to town and back. Easy and comfortable. Theres nothing special in town why you should stay there. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Verblijf was prima, alles goed geregeld, alleen kon het ophalen/brengen van vliegveld er niet vanaf, jammer. Voor kinderen is het resort ideaal , veilig en iedereen is even vriendelijk , aardig en behulpzaam. Algehele staat van resort is wat vervallen, veel stuk en accomodaties wat "ouder". Ontbijt en restaurant erg uitgebreidt en goed. We hebben het […] prima naar ons zin gehad , deels omdat mijn vrouw Vietmese is , erg handig ook voor de kinderen Genoemd moet worden dat 95% van de gasten Russisch is.. Zeker boeken we weer bij Hotels.com, alles prima en snel geregeld Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Frühstücksangebot war sehr umfangreich und vor allem total lecker, positiv hervorzuheben sind auch die vielen landestypischen Gerichte am Büffet. Hatten einen Bungalow mit riesigem Badezimmer. Der Strand war fast immer menschenleer, die meisten lagen am Pool. Einziges Manko, die künstlich angelegte Bucht ist zu klein, weshalb das Meerwasser nicht richtig […] zirkulieren kann. Wasser ist also meistens sehr warm... Read more

Genuine Expedia guest review

Very nice resort with everyting you need. The pool was great and not over run so there was enough room for everyone. If you wanted to swim in the ocean you have to go by shuttlebus for 10-15 min, but they leave every 30 min so it is ok. The houses are huge and very nice and clean. Staff is nice but cleaning staff impatient so they began cleaning our […] room before we left. That is rude. If you don't like russians then stay away from Nha Trang. 90 % of the visitors are russans. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Природа красивая, питание скудное, пляж не очень. Но в целом по Вьетнаму не плохо, кто хочет тишины и уединения.

Genuine Hotels.com guest review

Staff is very friendly and the service is excellent, the pool is huge and beautiful, just a great place if you want to live like a movie star...

Genuine Hotels.com guest review

Pent og rolig område med to strender og fint basseng. Et sted vi gjerne vil tilbake til.

Genuine Hotels.com guest review

Prachtig hotel op 20 minuten van NhaTrang. Afstand maakten ons niet uit want er reed een gratis shuttlebus naar de stad. Wij kwamen hier met name om uit te rusten en lekker aan het zwembad te liggen. Erg mooi complex met supervriendelijk en behulpzaam personeel. Kamers waren erg mooi en met name de badkamer. Deze was qua grootte een kamer op zich. Gratis […] shuttlebus naar het vliegveld was ook super. Ontbijt was wel aardig. Heel veel keuze, maar met name warme maaltijd.Zou hier zeker weer heen gaan. Read more

Genuine Hotels.com guest review

her får du en fantastisk service å en deii ferie til en veeeeldi billig peng. absolutt å anbefale. hadde det utroli fint her

Genuine Hotels.com guest review

지난 2011년 9월에 나짱 다이아몬드베이 리조트에서 하룻밤을 묵었습니다. 인터넷에서 봤을 때도 굉장히 좋아보였는데 실제로 가보니 모든 시설이 무척 깔끔하고, 쾌적하며 서비스 또한 최고였습니다. 2시 까지의 late checkout이 무료였고, 공항으로 픽업까지 해주었습니다. 다이아몬드베이 전용 비치가 있어서 한적하게 해변을 즐길 수 있었습니다. 유럽인들이 사랑하는 나짱해변답게 유럽사람들이 많이 눈에 띄었습니다. 나짱 시내(신투어 까페 등)와는 거리가 좀 있어서 택시로 약 200000VND(한국돈으로 약 1만원) 정도 나오더라고요. 베트남 호치민과 나짱을 함께 있었는데 정신없는 호치민과 달리 나짱은 최고의 휴양을 누릴 수 […] 있는 곳이었습니다. 다이아몬드베이와 함께라면요! 가족들과 함께 또 와 보고 싶은 곳입니다! Read more

Genuine Hotels.com guest review

엄청 큰 리조트, 훌륭한 서비스, 저렴한 가격, 시내에서 멀지만 무료셔틀 운행, 가격 대비 추천할만한 리조트(객실료 뿐 아니라 룸서비스, BAR, SPAR 등 전부 저렴함)

Genuine Hotels.com guest review

ホテルの敷地はとても広く、ビーチまでは送迎用のバス（ＧＯＬＦ場のカートを大きくした位）にて行きます。週末の客はベトナム人が多く、まだまだ彼らのマナーは問題あります。週末を外すと、静かになります。部屋のお風呂はとても広く、シャワーエリアも広いです。ただし、床がすべるので注意が必要です。またトイレのレイアウトに問題ありですが、トータル的には満足のいくホテルです。町からは遠いのですが円高の影響でタクシーで帰ってきても日本の初乗り料金ぐらいです。

Genuine Expedia guest review

If you want to relax yourself it is a perfect place. Beautifull swimming pool, two beaches and excelent service. Silence and relax. If you want to spend time in vibrant city (Nha Krang) it is free shoutle transfer. If you want drive yourself taxi cost about 8-10 $. Don't miss to visit Vinepearl (Vietnamise Disneyland) - cost 360 k VND but everything […] is to your disposal. I was with my wife in Diamond 5 nights (5-10 April 2011) and we were was very satsfied. Read more

Genuine Hotels.com guest review