All hotels in Seebe, Alberta, Canada
1 room, 2 adults
You can collect Welcome Rewards® nights here888 Nakoda Way, Seebe, AB, T0L1N0, Canada, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 205 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.5
  • Comfort
    3.9
  • Condition
    3.6
  • Neighborhood
    3.4
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2.0 / 5Fair
"Close to nakiska"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Booked a 2 queen bed mountain view rm. Room wasn't cleaned at all! They "upgraded" us to a suite. Car park view and X1 king bed x1 pull out sofa. Not ideal for the 4 of us. Pillows were awful! Breakfast was good -staff there were fantastic! Pool and water slide were good.
Genuine Expedia guest review
Other trip Jan 25, 2015
A Traveler
US
4.0 / 5Excellent
"Coudl Be Great,,,But Some Work To Do"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Would have been excellent on all levels but for one thing: very little staff help or service. I don't really need a concierge, but it would have been nice to have a least someone to welcome s or help at the door. This seemed to be how the hotel worked . Your on your own from the minute you arrive til checkout.
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
Jeffery
US
4.0 / 5Excellent
"Recommendable family destination with reservation"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
My feeling about staying here was somewhat mixed. Room was (overall) clean and spacious, about ideal for family travelers. The hotel building was well built, and air conditioning is excellent. All the staffs that we could meet were working hard and were very kind. We had breakfast buffet and dinner special -- both food were very nice and reasonably priced. Some critical details, however, were somewhat insufficient. For example, the room service put only one towel when we checked in and did not empty trashcans on the second day. Water in swimming pool was cold and no towels existed when we were there. The place might have been short-staffed at night -- the reception lady worked very hard in professional manner, but she simply couldn't meet everyone's requests especially when the room conditions were somewhat flawed. Overall, I would recommend the hotel for the price/quality balance, but - given the excellence of the facility - I could easily see a greater reputation that would have been achieved. The hotel is somewhat recommendable as is, but certainly can be better.
Genuine Hotels.com guest review
2 night family trip Dec 28, 2014
A Traveler
US
2.0 / 5Fair
"spend extra money"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
in the middle of nowhere, no wash clothes or hand towels for our 3 day stay, no shampoo, we did have conditioner ,we had to ask front desk for Kleenex replacement.overall just a bad experience for our 3 day stay . next time we will stay closer to all the action
Genuine Hotels.com guest review
3 night trip Aug 1, 2014
steve carter
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
I would not stay at this hotel again. I had requested a non smoking room but they only offered smoking room and couldn't even find a deodorize to help remove the smell of smoke from the room. Initially, they give me a room that had cage rattle butts, used wine glasses, dirty bathroom and unmade bed.
Genuine Hotels.com guest review
2 night business trip Jun 10, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very clean quiet and comfortable. Friendly and helpful staff, with a casino, restaurant and lounge on site. They offer a free continental breakfast or a discount on the breakfast buffet, for guests. It's close to Banff and Cochrane. We would stay there again.
Genuine Hotels.com guest review
1 night trip Apr 18, 2014
Dave
US
4.0 / 5Excellent
"Nice hotel for its price."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Spacious and overall clean. However, toilet was not cleaned well. Brown stain can be seen.
Genuine Expedia guest review
Other trip Aug 10, 2013
Nina
US
3.0 / 5Good
"Acceptable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We were looking for a hotel between Calgary and Banff. Room was acceptable. Breakfast was OK
Genuine Expedia guest review
Other trip Aug 8, 2013
Ed
US
4.0 / 5Excellent
"Nice hotel/casino"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stoney nakoda was a great place to stay rooms were clean,spacious and staff were very friendly and helpful. The food was really good. Facilities were good well maintained
Genuine Expedia guest review
Other trip Aug 8, 2013
brenda
US
4.0 / 5Excellent
"Hotel just off A-1 highway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is just off the A-1 highway--all by itself. The nearest town is miles away so you need to plan on eating on site. Restaurant had a good selection of menu items and the included breakfast had a good selection.
Genuine Expedia guest review
Other trip Aug 5, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great value for the money. Casino is a plus but don't expect anything large or fancy as it is small. Good as an alternative stay in Banff or Canmore as those hotels can be expensive and the location is only about 20-30 min. away from Banff.
Genuine Hotels.com guest review
1 night trip Jul 3, 2013
KA
US
5.0 / 5Outstanding
"FANTABULOUS"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
STAY WAS VERY COMFORTING AND RELAXING.. WAS INFORMED OF A STAGETTE AND YOUR STAFF WAS VERY COURTEOUS AND MADE SURE WE HAD A GOOD NIGHTS SLEEP AWAY FROM THE NOISE. THANK YOU FOR THE GREAT STAY SHALL RETURN SOON
Genuine Hotels.com guest review
1 night family trip May 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Cheap hotel a liitle way from Banff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The casino is hidden and out of the way which was good because we are not gamblers. Clean rooms. My only complaint was the wi-fi was not good.
Genuine Expedia guest review
Other trip Sep 13, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Stony nakoda"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The service wasn't good at all. Went to the casino and could hardly get a drink. The food was ok in the restaraunt.
Genuine Hotels.com guest review
1 night trip Apr 24, 2015
A Traveler
CA
4.0 / 5Excellent
"Good Food, Noisy pipes & sparse amenities."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The buffet food and prices were great value and quality. The pool services were also enjoyed by our family. The room (mtnn view) had nice high ceilings & comfortable beds. But the noise of pipes was the noisiest of any hotel. Toilet flushing& shower noise was typical, but after flush/run water, pipes would loudly bang every 2 sec for 3 min. Rm did not have amenities listed; a hair dryer and an iPod docking station. We were told Rm 179 was the one room that didn't have a hair dryer, but with three people with long hair heading out to the ski hill, it didn't make it pleasant. Calling front desk to request one meant being on hold for 20 min, and finally finding housekeeping in hall for one. No hangers and only 2 pillows per bed, which is uncommon typically, to keep littles from rolling out of bed. I would stay again but check amenities & request a diff rm. Had asked for quiet room @booking, yet by swimming pool, so we had to listen to people yelling and running down the hall until 10 pm.
Genuine Hotels.com guest review
1 night family trip Feb 15, 2015
A Traveler
CA
5.0 / 5Outstanding
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good hotel Excellent service
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
Aldo
CA
3.0 / 5Good
"Not suprised"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Not the shape it should be in for the age of the hotel. It could be one of the best in the area, great location
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
A Traveler
CA
4.0 / 5Excellent
"Good value for money, close to the ski hill."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great service and excellent breakfast. Pool was perfect for the kids.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
CA
5.0 / 5Outstanding
"Ski trip 2014"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went skiing so we needed a good hot tub and great food ! We got them both! And because I had six kids with me I was glad it was affordable :) thankyou
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Murray
CA
4.0 / 5Excellent
"Nice Place to Stay and Play"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The room was large and clean and the staff were attentive and efficient. I will book a room again.
Genuine Expedia guest review
Other trip Nov 25, 2014
Big
CA
4.0 / 5Excellent
"Great food and very lean room."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We came for a weekend get away and had just that... The location of the hotel was perfect cause we got to go to Canmore and Banff...
Genuine Expedia guest review
Other trip Nov 20, 2014
nancy
CA
5.0 / 5Outstanding
"it was good to stay in a none smoking room...."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
my stay with the Stony Nakota Resort/Casino was warm and pleasant, The breakfast menue needs to be reviewed as it the same old same old every time I come.
Genuine Hotels.com guest review
2 night trip Oct 24, 2014
A Traveler
CA
4.0 / 5Excellent
"good value but smoking facility!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was this first time staying at this hotel. My biggest complaint was there was smoking allowed in the Casino. I prefer non smoking facilities(as most are this in Alberta) so that reason alone I wouldn't return.
Genuine Hotels.com guest review
1 night trip Oct 17, 2014
Sandra
CA
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
beds are good the rest leaves a lot to be desired
Genuine Hotels.com guest review
1 night trip Sep 11, 2014
s smith
CA
4.0 / 5Excellent
"cOMFORTABLE, CLEAN AND FRIENDLY HELFUL STAFF"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were in the area for a family wedding. The hotel staff went out of their way to give us a room early so that we could change and freshen up before the wedding. The servers at breakfast the next day were friendly and personable. The room was clean and comfortable. It also contained a microwave and mini-fridge which was convenient. It was quiet so a good night's sleep was easy to come by. Located close to many trails and other attractions. Enjoyed our stay!
Genuine Hotels.com guest review
1 night trip Aug 22, 2014
country guy
CA
3.0 / 5Good
"Not bad for one night."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Room was nice and clean, but noisy. It was clean, but showing signs of wear (towel rack was falling off the wall, shower floor was stained, carpet was bubbling,ect). Breakfast was good; would not be work paying the extra charge for "hot" food. Soggy hashbrowns, and rubbery bacon. Overall, it was a fine place to stay for one night along a roadtrip (which we were doing) but I wouldn't want to make it my main stop. It's in the middle of nowhere!
Genuine Expedia guest review
Other trip Aug 5, 2014
A Traveler
CA
3.0 / 5Good
"Just OK"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Pros: The facilities are not bad and the rooms are actually very comfortable. Convenient location exactly between Banff and Calgary. Cons: My room was not very clean. Dust everywhere. Had to call front desk several times only to get toiletries. This hotel definitely needs more staff.
Genuine Expedia guest review
Other trip Jul 31, 2014
A Traveler
CA
3.0 / 5Good
"Middle of nowhere"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Pros *Rooms are big *Casino Cons *Bed was deforming *Middle of Nowhere *A bit pricey
Genuine Expedia guest review
Other trip Jul 30, 2014
Hek
CA
2.0 / 5Fair
"Amazingly rude check-in staff"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Warning!! Not Expedia friendly. I had booked 2 rooms and when I arrived they showed only 1 room booked. Lucky I had a print off of my reservation/receipt. Once I showed it the response was "Oh you booked with Expedia". I was then informed I was lucky because they had one room left. Not a room with 2 beds like I had purchased but with only 1 bed. Wondering if i could have done something to avoid such a mistake her response was "I could have booked direct with them, then there would not have been a mistake". I asked how she thought this mistake could have happened, she rudely replied "I'm giving you a room!!"...but not the kind of room like I had reserved or paid for. I was treated rudely and made to feel that it was my fault that an error had occurred, an error that I had no had in.
Genuine Expedia guest review
Other trip Jul 13, 2014
Ernest
CA
3.0 / 5Good
"Nakoda resort hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Spent two nights there, The advertised address in Seebe is incorrect. Room is nice, big and clean. but due to staff shortage, room not made up the next day! Free Internet service virtually not available from my room.
Genuine Expedia guest review
Other trip Jul 12, 2014
George
CA
4.0 / 5Excellent
"Good Value for the Cost"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Was originally disappointed when after a day of driving our room wasn't ready when we arrived between 5:30 - 6:00. Was told to check back in an hour. The front desk staff was very accommodating and did take care of us after this. Very happy with how they treated us. They went above and beyond to make our stay enjoyable. Thanks to everyone there.
Genuine Expedia guest review
Other trip Jul 10, 2014
vcw
CA
3.0 / 5Good
"Good for price"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed in the hotel on the way to BC. Good place with clean room. Service is below average.
Genuine Expedia guest review
Other trip Jul 8, 2014
A Traveler
CA
2.0 / 5Fair
"Better 2 years ago than now"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We stayed at this hotel 2 years ago and thought it was great. We noticed a decline in service and amenities on this stay.
Genuine Expedia guest review
Other trip Jul 4, 2014
A Traveler
CA
3.0 / 5Good
"Large room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel was hard to find as GPS would not locate hotel address at 888 Nakoda Way? The hotel is the only building for many miles so given address is meaningless. GPS needed "Kananaskis trail" and the hotel is right at the intersection of the freeway. Restaurant evening meal very disappointing but continental breakfast was excellent
Genuine Hotels.com guest review
1 night trip Jul 1, 2014
Rayzz
NZ
4.0 / 5Excellent
"Very nice clean fun hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed with my family (older boys) and we ended up staying an extra night. Pool was so much fun - with water slide. Nice fitness room. Food very good. Really enjoyed our stay. Only thing that wasn't very nice was that people could smoke in casino and lounge/bar. Really gross to have people beside you smoking inside-we are not smokers
Genuine Expedia guest review
Other trip Jul 3, 2014
michelle
CA
2.0 / 5Fair
"Friendly Staff Dirty Rooms"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The positives include the beautiful mountain views from the rooms and pool area as well as friendly staff. With that being said there were a few major issues especially in terms of the room cleanliness or lack thereof. Within minutes of being there my 4 year old pulled out a rotten lime slice from the floor. The rooms have not been properly vacuumed for quite some time, old food, toenails etc. Drawers had receipts and marijuana residue in them. Our duvet did not have a cover-left a note for housekeeping but they never cleaned our room. The food is good and good value but so understaffed and so slow! This hotel has so much potential but there needs to be some changes to add more staff and step up things like cleanliness and organization (we and other guests often had to ask for things or services that should have been automatically provided). It is cheaper than other hotels in the area but there are some trade offs.
Genuine Expedia guest review
Other trip Jul 3, 2014
TLG SK
CA
3.0 / 5Good
"A bit of a let down"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The Good: Very Nice hotel in terms of decor etc. Beautiful location and scenery. Food was fantastic...all you can eat steak and seafood!...including lobster for $24.95! The Bad: The room wasn't clean...you could see a drink was sprayed on the wall and not wiped clean. The shower had a stained floor with scum accumulating on the glass. The dresser had a handle that was missing a screw so it was left dangling and spinning... causing a big gouge in the wood in the shape of a circle. It also had gouges out of the wood vaneer face. This was no longer a dresser it was firewood (come on guys!).
Genuine Expedia guest review
Other trip Jul 2, 2014
RSBell
CA
4.0 / 5Excellent
"Only issue was noise of toilets flushing."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Sounded like waterfalls all night. Stay on top floor if possible
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
CA
5.0 / 5Outstanding
"great resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent
Genuine Hotels.com guest review
1 night trip Jun 1, 2014
Rusty
CA
5.0 / 5Outstanding
"Great hotel facilities and comfortable rooms"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
5 star buffet breakfast and the hotel was also above average.
Genuine Expedia guest review
Other trip Jun 7, 2014
A Traveler
CA
2.0 / 5Fair
"Bad experience"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
When we arrived they sent us to our room but it was not ready, so we went to Casino for about 3 hrs, went and had supper the buffet was very good. Went back to Casino, left there around 11.00 pm went to the bar to order food, waited about 40 mins or more I had to ask where our food was. Well finally got food went to room around 12.15 and the room still was not ready, the food was cold. This was just a terrible experience . My husband and I were looking for a great time together, We had to spend our time away from the room which we really just wanted to relax . I tried to call them and no response I will try one more time.
Genuine Expedia guest review
Other trip Jun 7, 2014
A Traveler
CA
3.0 / 5Good
"Stoney Nakoda keep up your hotel"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
We've stayed her several times and were noticing a lot of damage that just never gets fixed. Holes in walls ect. Our tv was not even on the wall it was just sitting on the stand facing upwards. We hung it ourselves. The toilet seat almost falls off every time you sit down. And our maid service was pointless. They barely made the bed and there was actually a piece of toilet paper in the middle of our room after it was clean.
Genuine Expedia guest review
Other trip Jun 2, 2014
Leah
CA
4.0 / 5Excellent
"Lots of fun"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Took my husband to get away from rat race. Had an excellent time and lots of fun in the casino.
Genuine Expedia guest review
Other trip May 19, 2014
Laurie
CA
2.0 / 5Fair
"Ewwww"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
No clock big stain in carpet shower discusting. Bedding was ok pillows nasty. The only good thing was the buffet.The hotel looked like it was 60 even tho it was only 6 yrs old.
Genuine Expedia guest review
Other trip May 12, 2014
A Traveler
CA
3.0 / 5Good
"Fun place to play some poker and slots"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Staff was super friendly, but the cleanliness of the hotel was horrible, First impressions.... Lobby was filthy when we checked in. Didn't get any better when we got to the elevators then to our room. A few mix ups when we checked in. they only had us booked for one night when we had booked and paid for 2. Good thing we brought our confirmation print out. We were also told we would have to pay extra for the room originally booked and expected. We took what was offered though and had a good time at their casino. we will go back though just with lower expectations
Genuine Expedia guest review
Other trip May 12, 2014
Colleen
CA
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very good overall great location food was great not so lucky in the casino good place to stop and spend a night
Genuine Hotels.com guest review
1 night trip Apr 24, 2014
Kevin McCarthy
CA
1.0 / 5Poor
"HORRIBLE!!!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
It was Terrible from the moment we walked in! The customer service was bad. I had booked 2 rooms through expedia And when they were on different floors, I asked if we could be closer as we were all together. I was told it was fully booked and because we booked through expedia, they wouldn't change it. A few hours later, a couple walked in while I was waiting to get another key and they were given the room next to my parents even though I was told that they were fully booked and the couple didn't have reservations. The room was filthy; hair on my pillow, sheets that didn't fit the bed, food on the floor because they hadn't been vacuumed, broken toilet seat, holes in the wall and mould in the shower. The restaurants were not very good. At dinner they were out of the first two appetizers we picked. At breakfast the waitress took my fathers order three different times and he ended up with something else all together and my mothers was inedible. To sum it all up, we had a horrible experience and would not recommend this hotel to anyone! :)
Genuine Expedia guest review
Other trip Apr 22, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Rooms were clean, the staff was pleasant and helpful. We did find the room somewhat noisy as we could hear people above us and across the hall.
Genuine Hotels.com guest review
1 night trip Apr 18, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great casino stopover"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff were very friendly, food was very good,. Have already told friends to try it. Colleen, my daughter in law gave it to myself and her Mom for a gift. We will definitely be cominng back.
Genuine Expedia guest review
Other trip Apr 16, 2014
Barb
CA
3.0 / 5Good
"Nice scenery, average experience."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
At check-in neither of the 2 clerks could locate my reservation. They concluded that I did not have a booking. I then handed them my Expedia confirmation which, thankfully, I had printed. Then they tried to tell me that my booking had been cancelled by showing me a piece of paper which read that Expedia had cancelled my reservation of Feb 14/14. I agreed that I had cancelled that reservation & noted that we are now in April! The clerks did eventually locate my reservation but totally ignored my half-serious request for a free upgrade due to the inconvenience that was caused. I then proceeded to our room & found that it was as far away from the casino as possible, & next to the pool & fitness room. I was not happy.
Genuine Expedia guest review
Other trip Apr 14, 2014
Keith
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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