Lovely property, excellent attentive staff, nice spa .Genuine Hotels.com guest review
"Good, Not Great. Especially for price."
Great Villa and attentive staff. HOWEVER, very little broken english spoken, spotty internet in the Villa and the gym is the worst you will ever see at a supposed 5 star location. Good points, very accommodating shuttle service and quiet resort.Genuine Hotels.com guest review
What we were looking for: -Location within walking distance of Seminyak Square -Privacy for our Honeymoon -Great Price -No Beachfront necessary After a 3 week vacation all over Bali, this was one of our favorites. It provides total privacy including the pool at an unbelievable price- something we didn't get at The Seminyak Hotel or our Villa in Ubud. […] We knew we didn't need direct access to the beach because Potato Head was right next door- and that is the best place to spend ocean side. The staff was impressive- going as far as finding Tylenol for my sick wife within minutes of the request. Beautiful rooms and walking distance to the best restaurants in Bali. When we return to Seminyak, there will be no second thought as to where we stay. Read moreGenuine Hotels.com guest review
"Great Bali Experience."
Kayana Villas was a great experience from the check in until the check out. The personal butler Adi was always there to help and made me feel very welcome.Genuine Expedia guest review
Wonderful villas to relax in. Loved having a delicious breakfast severed at our villa every day. Lots of good restraint and night life in the area and friendly staff to help point you in the right direction.Genuine Hotels.com guest review
I would highly recommend Kayana. It's a beautiful property and the pool villas are amazing. And I can't say enough about the staff and the food. The rooms were impeccable, the staff was super friendly and my family and I enjoyed our stay there. The only thing I would like to suggest - don't get hotel transfers from them.Genuine Hotels.com guest review
"Paradise In Bali"
The private villa was beautifully appointed and spacially planned. There is a magnificent sense of approach and transformation to calm and order via the entry pavillion from the hectic street and then onwards down spacious stairs and water features to a connecting path lined either side with fragipana. You cant help but feel a calm and sense anticipation […] as you approach your private gate. We spent days in our private space, contemplating our relationship with deeper connections. The food was beautiffuly done and brought to our private pavillion overlooking the pool. We would sit in warmth under a fan, talking and laughing and just being. The butler Bayu brought a lovely smile and was always courteous and inconspicous. Thank you Kayana for a wonderful experience Read moreGenuine Hotels.com guest review
Beautiful quiet villas right between Potato head and the W. Amazing breakfasts each day and top service from all the staff. I'd definitely stay again!Genuine Hotels.com guest review
Very nice villa, exceeded expectations. Staff is warm and welcoming.Genuine Expedia guest review
"Nice place to chill out."
Good service, nice room. Great area for restaurants. Currently lots of roadworks detract.Genuine Expedia guest review
My husband and I just returned from 6 magical nights at The Kayana. I’m no stranger to Bail and have done a fair bit of research over the years for accommodation that is the perfect balance of location, price and facilities. We like this area of Bali (Petitenget) as it is just enough out of the way to be peaceful and right in between the best eating […] and entertainment in Bali. We were given a very detailed and appreciated tour of our villa on arrival and lucky us, a cool and refreshing welcome drink. Gorgeous villa, well appointed with a flat screen tv and other mod cons like a Bose speaker dock. The villas are almost 7 years old but you wouldn’t know, they are very well care for and maintained. Also the property is most suited to couples with only one of the villas being 2 bedroom – so this property is certainly more tranquil as a result. A couple of things to mention here which really made this place a value plus was, free bottled water, free afternoon tea with lovely Balinese sweets and nightly turn down service. So lovely. We had our daily inclusive breakfast at the restaurant although were we able to dine in the villa if we so wanted. Another benefit of Kayana is the fact that they had a larger communal pool for a bit of change of scenery, but honestly as our villa, gazebo and large pool were so comfortable we didn’t need to move! Finally, the staff. The reason I love Bali so much is for the people, and the staff at Kayana were no exception. Read moreGenuine Hotels.com guest review
Located next door to the W, Kayana was perfectly placed in between the shopping & fine dining districts of Seminyak. Friendly staff, beautiful Balinese villas and loved the private pool.Genuine Expedia guest review
"Great spot and fantastic staff"
Very pleasant 4 day stay would not hesitate to stay there again. Staff couldn't be more helpfulGenuine Expedia guest review
"Great location, cool villas"
The villas are amazing, very good set up and you have everything you need for a great holiday. Seminyak is good to stay because you have all the restaurants and shops close by. Depending on the kind of travelers you are, you may only want to stay here for part of your trip. We stayed half and half with Nusa Dua and found that was the best thing to do. […] Seminyak can get very annoying with so much traffic, people hassling you and the beaches are very ordinary. Nusa dua has huge resorts with endless swimming pools that are just out of this world, better beach and a lot quieter but the lack of restaurants makes it annoying especially if you enjoy a good meal and don't want to pay hotel prices every day. Read moreGenuine Expedia guest review
Disappointing experience on the last breakfast - the hotel forgot to serve us at our villaGenuine Hotels.com guest review
"Great location in Petitenget"
We had a very pleasing experience at Kayana. The hotel staff, rooms and pool were all of a fantastic standard. Great location.Genuine Expedia guest review
"Kayana is superb"
We had a wonderful time at Kayana, the breakfast choice was awesome. The room and it's amenities is way beyond expectation. It's a good place for relaxation as well as fun because the hotel provides shuttle to the nearby city center.Genuine Expedia guest review
The staff were very friendly and helpful. The villa was good size and very comfortable. Would recommend the kayana to family and friends. Food was yum yum.Genuine Expedia guest review
Staff are helpful and polite. Villa with the pool is really great especially when the sun is so hot and you can dip in the pool after a hot day out.Genuine Expedia guest review
"lovely villa and excellent location"
me and my other half had a lovely time at Kayana, we took the cab provided by the villa was prompt and ontime friendly driver but pricey at USD23. Villa is very spacious has his and hers sinks. Breakfast included was on time and plenty of options. Complimentary drop off pick up to Seminyak was great. Spa prices are affordable. They have turndown service […] where the mosquito nets are deployed in the evening. Overall a lovely experience with all the shops and restaurants just a stones throw away, next door to Mr Potato Head ;) (Make a reservation) Read moreGenuine Hotels.com guest review
nice layout and very attentive and accommodative staffGenuine Expedia guest review
Fantastic villas well appointed n very reasonably priced. Very convenient location n superb service levels Spa was so well priced too. Wouldn't hesitate to recommend to friends!Genuine Hotels.com guest review
Unforgettable holiday with my partner. It started with how easy it was to book a package with expedia including our flights, accommodation, transfers and insurance all as a bundle. The private transfers were on time and air conditioned. When we arrived at Kayana we were greeted like we were kings and Queens. This royal treatment was right up until we […] left to go back home. The Villa was so modern and luxurious. The staff/ butlers were out of this world with there care and kindness. On the last day my partner and I got a bout of the bali belly and we were just so appreciative with how the staff went above and beyond with making us better ( ringing to make sure we were ok and that we had a unlimited bottled water on hand. The breakfast was amazing. So much to choose from. Not a buffet style so it was individualised and made hot and fresh and as much as you want. They were very flexible with there breaky times too. With any of your question and querys they were always friendly and accommodating We hired a scooter to get around to places like Kuta and legian. My partner and I spent most of our time in a fabulous Spa and beauty place called AMO Spa directly opposite the hotel. So convenient and good value for money. Everyday we spent at least 2 hours being pampered there. We really could relax at Kayana but also do as much as we wanted with where Kayana is situated. Read moreGenuine Expedia guest review
"Luxury Villa perfect getaway"
We found the Kayaks Villas the perfect sanctuary after a day of the hustle and bustle of kuta.... Rooms were delightful with the night time turn down service a big plus, the staff were very friendly and helpful with nothing being a problem. The complimentary breakfast was fantastic with a big selection which you could fill up on everything took out […] the need for lunch.... Close to potato head and Ku De ta and only a short scooter ride from everything else we Would definitely come back again helped me our trip a very enjoyable one Read moreGenuine Expedia guest review
We had an excellent stay. The villas were spacious and very well equipped. The outdoor day bed and private pool were lovely. The service was excellent and the flexibility around where we had our meals and when was excellent. Overall a fabulous, romantic getaway- wish we could've stayed longer!Genuine Hotels.com guest review
"Great villas - missed a beachfront"
Really great villas with a pool and privacy that we loved in our stay. The lack of the beachfront was probably the only thing we felt wanting in our stay. Lots of choices to eat and shop close by and the staff are well tuned to provide attention only when desired. Great place to chill and rejuvenate.Genuine Hotels.com guest review
It's a small villa hotel, everything is great. It's quiet. They provide 24 hour in-room dining. Even more, they provide complementary in-room breakfast which is included in the rate. Complementary shuttle service is also provided. Although, they told us one hour booking is required, actually, every time we needed shuttle service to send or pick up us, […] they can provide it right away. Read moreGenuine Hotels.com guest review
"Excellent service, beautiful pool villas."
The butlers and service staff in general were very pleasant and always smiling, and it was always a pleasure to return to our villa. Breakfast was served in our villa by the pool, and it was lovely each time. We stayed in a pool villa, which was very nice n very comfortable, the bed was one of the most comfortable beds I've slept in! They come twice […] a day to clean the room and to have a turn down service in the evening. And there is a complimentary tea or coffee in the afternoon, although most of the time we were out. Location is good, short shuttle ride to the main restaurant and shopping street on jalan laksmana, and there are several nice casual restaurants n bars within a short walk. Minimart right outside hotel. Potato head and W hotel just next door. So pretty convenient. Also need to mention that I told them just the day before arrival to prepare a rosé bouquet as a birthday surprise for my fiancé, and they managed to have it in the room when we arrived. A beautiful 50 rose bouquet which my fiancé was delighted with. Read moreGenuine Expedia guest review
"Private, friendly stuff"
Good location, only 10 min to sea. Villa comfortable, everything you need, private. Breakfast served in your villa, also can use restoraunt. Stuff very friendly, good service. Villa clean, watter in swiming pool clean. I had a birthday, they surprised me with birthday cake! Hotel located in busy street, so it was noisy form cars and mopeds and load […] disco. Read moreGenuine Expedia guest review
"One of the best villas in Seminyak!"
Had a fantastic stay this July - The Kayana is in a great position right between Potato Head and W bar and not far from the great Mozaic beach club, where they have an agreement for guests to get 10% off. The villas are immaculate, large and well-appointed. The staff are brilliant - always friendly and forever ensuring you're happy. The included breakfasts […] we had were al a carte (off the menu, not buffet) which offered great meals and huge variety. We were really pleased with the free shuttle service they offered which we didn't even know about. Basically, if you wanted to go anywhere, you could ring reception and ask if a vehicle was free! We used this free service a lot during the trip and go to know our driver, Katut, really well :) They service your room in the morning and then again while you're out for dinner (evening turn-down service) which was a great touch. The on-site spa looked great but was about 10x the cost of the local ones in town, so we didn't use this facility. We did, however use the basic, but functional on-site gym (again, we didn't know about this when booking). My only gripe was with the cost of laundry - our load through the villa cost $40, but later in the trip we walked to the local laundry and it was $6 for about the same amount. I guess you learn that you really do pay a premium for the convenience. Lesson learnt!! All-in-all, I'd happily stay at the Kayana again and would recommend to all my friends. You won't be disappointed!! Read moreGenuine Expedia guest review
"Better than the photos on the website!!!"
We absolutely loved our stay at the Kayana Villas. It was our first trip to Bali and were not sure what to expect. We definitely did not expect our villa to be as good as appeared in the photos... but in fact, it was even better! So spacious and private, great location and amazing staff that were so polite and accomodating. We will definitely be staying […] at the Kayana Villas again! Our friends staying at the W were jealous, because the Kayana Villas have so much privacy!! We also loved the fact that you got to order your own breakfast (not a buffet) and have it served at the villa, rather than having to go to the restaurant. Read moreGenuine Expedia guest review
hotel was great. staff very helpful and amenities of good quality (spa, restaurant, gym etc). cleanliness was very good. I would definitely recommend the hotel for location, convenience and quality.Just a watch out that the footpaths/pavements in the entire area are not very safe...lots of holes/open drains etc.Genuine Hotels.com guest review
It was a memorable stay at Kayana Villa . Absolute privacy . Great location with outstanding service standard. Its a perfect place for a relaxed stay at Bali.Genuine Hotels.com guest review
"Could not ask for more."
We stayed in pool villa for 3 nights. It was an incredible place. It is definitely worth paying a little but more for the pool rather than the plunge pool if you enjoy sunbathing in private. The resort offers free entry to the Mozaic Beach club but we loved our villa so much we stayed there instead. Th food it the restaurant is okay but recommend eating […] in the local Warungs for more authentic and cheaper options. The breakfast was really lovely. The service was exceptional. We will definitely be back. Read moreGenuine Hotels.com guest review
"Brilliant facilities and location"
Amazing villa always clean and well kept. Breakfast was beautiful with a wide choice! Loved the privacy of the villas but the location in seminyak. The shuttle bus was really good as well and made going out at night much easier ! Brilliant place to stayGenuine Expedia guest review
"Kayana Villas Seminyak"
First time back in Bali for 18 years and we were on a winner choosing the Kayana Villas. The villa was sensational and lead to believe was better in fit out and services than other 5 star accommodation based on a friend who was visiting friends who stayed in the area for Easter. The villas are close to many well know restaurants and clubs ie Potato […] Head and Ku De Ta. Would highly recommend it to anyone wanting to treat their partner to bit of luxury. Read moreGenuine Expedia guest review
"definitely stay here again"
beautiful and clean in a great part of seminyak - we didnt book our entire stay there and regretting it. the beds are a bit hard which was a shame but otherwise a great place and great staff.Genuine Expedia guest review
The room was very clean and service was great. Food quality could be improved though, as it is not up to par with other resorts that charge comparable prices. The complimentary pick up and drop off service in Seminyak was great!Genuine Hotels.com guest review
"Kayana Villas - Seminyak"
What a lovely experience to stay here. This was our first time in Bali and the staff at Kayana were so helpful and kind. We highly recommend these villas, especially to people who wish to be out of the rat race in Kuta yet close enough to visit. The room was had aircon and was always prepared whenever we returned from an outing.Genuine Expedia guest review
We were there for our 20th wedding anniversary & wanted somewhere quiet & peaceful & that's exactly what we got!! We had everything we needed including a pool in our private courtyard. Yet step outside ' we were near shops & bars/restaurants. Great hotel & great location!!Genuine Expedia guest review
We had a very relaxing holiday while staying in the villa. Having our own private pool and butler was great. Staff were very friendly and service was excellent. We had a breakfast included daily, the selection and food was fabulous. Having the driver and car to drive us in the Seminyak area was a very handy bonus.Genuine Expedia guest review
"First class service"
Kayana is a peaceful oasis in the midst of a tropical beach area. The staff are all first class. This was our second stay at Kayana. The staff were incredibly helpful when it came to booking local restaurants for us, recommendations for shopping, sight seeing or food, transport to local area places. It can be quite hot, so, the private pool in the villa […] was a welcome place to cool down a few times each day. Read moreGenuine Expedia guest review
"The only place to stay in Bali"
We felt like royalty. The staff were very friendly and always wishing to go the extra mile to do anything for us. They were so cheerful and polite without being obsequious we were totally impressed. Excellent restaurants a few mi utes walk away and free taxi to the local shopping centre. Driver collecting us from the airport was really knowledgeable […] and made us feel so welcome. Read moreGenuine Expedia guest review
"3 Villa's in 7 days & Noisy"
We emailed the villa staff and requested a quiet room after booking the villa for our holiday. We arrived late at night & asked twice if the room was quiet and we were told yes. The first night we only had around four hours sleep due to the traffic noise from the road next to our villa. The next morning we where woken at 6am with excessive trafficfrom […] the road leading down to the W hotel .we then spoke to reception @ 8am & were told we had to wait for the Manager to arrive at 11am to deal with our complaint and that it was just the workers going to work along with deliveries, we asked to move villa's. At around 9am the receptionist came to our villa and said we could move villa in three days which we did. The second villa was quieter although the airconditioning unit did not work properly... we reported this twice but it never improved. Due to a late flight home we were able to have a late checkout, but had to move villa again, so after three villa's in 7 days we were over it. Read moreGenuine Expedia guest review
"Lazy week at Kayana"
Staff excellent. Hotel and facilities excellent. You can walk into the main street in Seminyak or the hotel will provide a driver free of charge. Plenty of nice restaurants all in easy walking distance.Genuine Expedia guest review
We stayed in a 1br pool villa. For the price we were very impressed. The service of the staff was exceptional. If you have breakfast included, they will deliver to your villa. Stick to the Indonesian food however. The only gripe we had was the location wasn't ideal for the Seminyak bars and restaurants however they provide a free shuttle into the centre […] which takes 5-10mins. Read moreGenuine Expedia guest review
"Kayana Viilas great place to stay"
I recently stayed at Kayana Villa in a Deluxe pool villa 817 with my daughter and it was wonderful. The service from the staff was fantastic and breakfast was amazing with any choice on the menu. I requested to stay on the oppersite from W retreat driveway where there was a lot of noise from vehicles and my request was received with no problem. I have […] been to Bali 30 times and revisit at least twice a year. I try to stay all over Bali in order to see new things. I will return again in June to kayana as it was very resonably priced and beds were so comfy and clean. Well done to Kayana Villas Seminyak. Seminyak Is the grooviest place to be, so much to see and do. Read moreGenuine Hotels.com guest review
"The Kayana in Bali"
Spectacular property. Only 24 rooms, all of them private villas each with a private sitting area, hot tub and large room within separating walls. Service leaves some to be desired as staff seem eager to help, but unsure how and obviously under-trained/ under-managed. Rooms nicely done and generally clean, though bathroom drains smelled a little. Grounds […] are beautiful and atmosphere very calm and relaxed. No direct access to beach unless you walk 15-minutes along road to beach access, or through W Hotel next door. Location is great with a few high-end restaurants and night clubs nearby, some of which you may hear in a distance late into the night. Overall, I recommend a romantic stay in this hotel, and hope that management will pay attention to the a few final touches to bring this hotel to par with high-end spas. Read moreGenuine Hotels.com guest review
It was amazing. A secluded setting once you locked the doors of your villa. We had the pool villa and it is well worth it. We also requested a villa in the middle of the resort as then it is away from the laneway which runs up to W resort and you don't hear the traffic.Genuine Expedia guest review
"고객의 요구를 최대한 안들어주려고 합니다."
카야나에 대해서는 전반적으로 만족합니다. 하지만 몇가지 좋지 않는 기억이 있네요.. 첫째는 카야나에 가기전 이메일을 보냈으나 답장이 없었고.. 호텔스닷컴 측에서 두번이나 답장에 대해 요구를 하자 그제서야 답장이 왔었습니다. (첫번째 전화로 요청하자 보내겠다고 했으며 보내지 않았고 두번째 전화는 호텔 공사에 대한 거여서 여기에 대한 문의를 하며 멜에 대해 또 이야기 하자 첨엔 멜이 안 왔었다고 했다가 제가 날짜와 시간을 정확이 이야기하며 메일 읽은거 확인됐다고 하자 그제서야 메일이 왔었다고 했고 답장이 온 거였습니다.) 두번째 카야나 리셉션에 가서 엽서를 한국으로 보내달라 요구하자 2만원을 달라고 했습니다. 대부분의 […] 호텔에선 무료인데 너희는 왜 돈을 받냐고 하자.. 우체국까지 가는 건 무료이고 2만원은 우표값이라고 했습니다. 우리가 그 자리에서 인터넷으로 대충 서칭을 해봤는데 우표 한장당 5백원정도인듯해서 그렇게 이야기했습니다. 저희 엽서는 열장이었거든요. 그러자 엽서보내기를 해준건 호주인밖에 없는데 호주는 우표 한장당 비싸고 그래서 2만원이라고 했으나 낼 우체국가서 보내보고 다시 돈을 청구하겠다고 했습니다. 결국 우체국에 다녀온 직원분은 8천원을 이야기 했습니다. 만약 우리가 체크를 안 했으면 2만원을 낼뻔했습니다. 세번째 조식때 뭘 먹을 지 체크할 때.. 밤에 버틀러가 우리방으로 왔었습니다. 우린 고추장에 맨밥을 비벼먹고 싶어서 맨밥을 달라고 했고 맨밥은 조식 체크에 없었습니다. 자기가 기억하고 있으니 맨밥은 그냥 주겠다고 했는데.. 아침에 보니 맨밥도 우리가 체크한 음료수도 없었습니다. 전반적으로 친절은 한데.. 전체 직원간 커뮤니케이션이 잘 안되는듯했고.. 고객의 요구를 최대한 들어주겠다는 느낌보단.. 어떻게 해서든 요구는 안들어주려고 하는인상을 받았습니다. 그래서 비싼 비용을 낸 만큼의 서비스는 정확히 못받은 거 같은 느낌이 들었습니다. 참고로 저희는 거의 열개국 이상의 나라를 여행했으며 여러 호텔들을 경험해 봤습니다. Read moreGenuine Hotels.com guest review
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