To whom it may concern...the # 3 rating was for the charge for the use of the safe in the room..like the iron, hair blower, coffee machine, mico-wave, these things came with the room..as should the use of the safe.. i reserved two rooms..and was charged for both rooms for the use of the safe..(did not use the safe).after complaining, they took both […] amounts off both bills...to me this is a poor way to make money..we should be told inadvance about the use of the safe and the price..if you don't want the safe useage.. something should be on the safe to say see the front desk if you want to use the safe..other wise it should come with the room..... Read moreGenuine Hotels.com guest review
"Lancaster Pa get-away"
Very nice and comfortable room..very friendly and helpful reception personnel & delicious breakfast..all personnel very friendly and pleasant. Very enjoyable stay!Genuine Expedia guest review
"overnight in Amish country"
It was a great place to stay. Not noisy. Clean. Small but adequate indoor pool.Genuine Expedia guest review
This hotel was clean, modern and very comfortable. Continental breakfast was wonderful; if you left hungry, it was your own fault!! After our last trip to Lancaster and staying down the road at another hotel, this stay was a breath of fresh air, literally!! The other hotel stunk. This hotel is definitely one of the best we have ever stayed in. Will […] definitely go back!! Read moreGenuine Expedia guest review
management were very accomodating when we requested early check-inwe defintitely would stay there again.Genuine Hotels.com guest review
beautiful room - beautiful service - beautiful pool - wonderful breakfast; especially the home made wafflesGenuine Hotels.com guest review
"I would stay here again"
Easy check in, pleasant staff, enjoyed using the fitness center, nice breakfast offered, comfortable bedGenuine Expedia guest review
"Lancaster Comfort Suites - right next to outlets!"
We were very impressed with our stay at Comfort Suites. Not only was it close to the outlets, it also had beautiful rooms, free breakfast and it was a great price. It was our anniversary so the hotel staff was kind enough to make a beautiful arrangement of the chocolates and flowers we had delivered to the hotel. Everyone was kind and we will definitely […] stay there again. Read moreGenuine Hotels.com guest review
"The comfort Hotel"
Very nice rooms which were clean, comfortable, and beautifully decorated. Staff were very friendly and accomodating. Continental breakfast was delicious and offered plenty of choices, even for those picky eaters. Loved the fact that it was a non smoking facility. Hotel location was coveniently close to shopping and other area attractions. Would definitely […] reccomend to others. Read moreGenuine Hotels.com guest review
"Good friendly welcome"
Super service, clean rooms, nice facilities. Perfect for families.Genuine Hotels.com guest review
Comfortable hotel with plenty of parking. Checking in & out was easy. The free Wi-Fi was quick. The friendly staff was there to help with suggestions about restaurants & Amish attractions. Would stay here again.Genuine Expedia guest review
"Clean and Well Kept"
The hotel is wonderful. Very clean and well maintained. The only drawback is that the breakfast area is rather small. We stayed there for 3nights. The first two mornings were ok as the hotel was not full. But during the next two mornings the hotel's breakfast area was packed with people who checked in earlier. However it was good that the hotel allows […] people to pack their breakfast and eat it in their rooms. Overall the hotel was very good. More like a 5 star hotel. Read moreGenuine Hotels.com guest review
"schönes Hotel im Amish Country"
Genutzt habe ich das Hotel als Übernachtung auf der Durchreise. Sehr netter Empfang vom Personal. Schönes geräumiges Zimmer. Im Zimmer alles vorhanden (Föhn, Kühlschrank) In der Nähe befinden sich alle Sehenswürdigkeiten des Amish Country.Genuine Expedia guest review
Zeer goed hotel echt een familie hotel waar je ook meer dan 1 nacht kunt verblijven.Genuine Expedia guest review
"Nice location, no luxury"
Well, we must remember that this is a low rate hotel. This considered, I believe it offers a more than fair overall experience. The breakfast is even. The free parking is so convenient. The personnel is kind. All considered, a good choice.Genuine Hotels.com guest review
"Ok, aber wir hatten mehr erwartet..."
Aufgrund der positiven Bewertungen hatten wir etwas mehr erwartet. Vorweg: unser Aufenthalt dauerte nur eine Nacht, so dass ein Umzug in ein anderes Zimmer am Abend zu umständlich gewesen wäre. Das Personal war wirklich sehr, sehr freundlich und ich bin sicher, dass wir unkompliziert das Zimmer hätten wechseln können. Das Zimmer war zwar groß, sauber […] und gut ausgestattet. Allerdings war der vorhandene Kühlschrank sehr laut (wir haben ihn ausgeschaltet und Handtücher zum Auffangen des Tauwassers benutzt) und außerdem gab es eine nicht ortbare Geräuschquelle scheinbar in unmittelbarer Nähe des Zimmers. Vielleicht haben wir aber auch einfach nur den lauten Kühlschrank im Nachbarzimmer gehört. Das hat das Einschlafen etwas erschwert und die Übernachtung etwas weniger angenehm gemacht. Darüber hinaus waren wir vom Frühstück enttäuscht. Es wurde ausschließlich Einweggeschirr verwendet, was wir in einem Hotel nicht nachvollziehen können. Außerdem war die Qualität der angebotenen Speisen und Gebäckteile schlechter als wir es von anderen Hotels in den USA gewohnt sind. Auch gab es nur wenig frisches Obst und das Rührei sah nach einem Fertigprodukt aus. Bacon, den wir in Amerika so gerne essen, gab es nicht. Aber es gab auch frisch zubereitete Waffeln, welche lecker waren! Fazit: zur Übernachtung sicher ok, wenn man ein ruhiges Zimmer erwischt. Frühstück ausbaufähig. Vielleicht war aber das Angebot aufgrund der Nebensaison vom Umfang her eingeschränkt. Read moreGenuine Hotels.com guest review
Tilkørsel til hotellet er optimalt, men dog alligevel lige lovlig tæt på meget befærdet vej. Vor bookning var inclusiv morgenmad, men der var absolut ikke plads til morgenmads gæsterne i foryen, hvor også morgenmaden skulle indtages. Der fantes ingen restaurant på hotellet. Alt i alt et godt hotel for et par overnatninger.Genuine Hotels.com guest review
"Last Minute Accommodations!"
01/21/15 timberwolf9999 Buford, Georgia
I went to Lancaster, PA for an Archery tournament and originally booked in the Lancaster Host Resort where the tournament was taking place so I wouldn't have to deal with traffic and have easy access to the practice range that they had set up right there in the resort. Two hours from my destination I find out that the Host Resort's boiler broke down and that they moved all the reservation to another hotel. I got to said hotel and they had no record of my reservation and could only accommodate me for one night. Well that wasn't going to work for I was participating in the tournament all weekend. If it had been summer, no problem. I would have just camped out, but this was January and 20 degrees for highs during the day. I remembered passing the Comfort Suites so I took a chance and pulled in. They had a room for Thursday night and Friday night so I stayed there and they worked on getting me my Saturday night. Gale, the wonderful lady who was working the desk in the evening was great. When I came back to the Comfort Suites after my Qualification rounds on Friday she told me that there had been a cancellation and she immediately extended my stay so I wouldn't have to find other accommodations for Saturday night. I will most likely attend this tournament again next year, but I'll be making my reservations for the Suites. Great room, easy access to the tournament in which I was attending and absolutely wonderful people working the front desk. Highly recommend that if you are in the area stop in, grab a room and relax a bit. Oh and make sure to say 'HI' to Gale at the front desk for me. :)
01/17/15 Adelle L Gloversville, New York
I normally stay at Hilton Brand hotels, but this was close to the convention center. I have to say, it was super! Rooms were nice, updated, clean. Not one bad thing to say about them. Wifi worked great. Employees were nice. Breakfast wasn't too thrilling, but they never are. It was free, though, so you cannot beat that. Would stay here again!
"Reasonable hotel in Lancaster"
01/06/15 columbiatraveller Maryland
This hotel offers a suite space at a reasonable price. Located near all the Lancaster attractions and shopping. Clean and nice breakfast. Hard to see off the road but look for the Comfort Suites sign.
"Would definitely stay here again"
12/31/14 hl000 Windsor
Stayed here for one night during our trip to PA. Very busy route but the hotel was quiet. Clean and very good sized room, comfortable king bed. Room temp was good and the fan worked well with no clicking or banging. Pleasant front desk staff. Good location as it is close to restaurants and shopping. Would recommend.
"Good, but not great"
12/28/14 jillatin Westfield, New Jersey
Central location to outlets and Durch Wonderland on busy Lincoln Highway. Rooms were spacious and clean, but we could hear doors closing, people in other rooms and noise from outside. The window shades had a gap at the bottom (presumably so the vent wouldn't be blocked), but it let in light from floodlights outside. Breakfast was just okay. Most hotel employees were friendly, but the one who checked us in barely looked up when we walked in. Request a room above the first floor. We could hear footsteps above. Overall, an okay choice at a good price, but I'd probably stay elsewhere next time.
"Beautiful hotel - could be cleaner"
12/09/14 Peggy S
Hotel looks pretty new. Nicely kept on outside, lobby, small dinning area. Room was beautiful looking but that's it. My phone had fallen beside bed, when I picked it up screen was covered with dust. The area below our window at sides of heater was full of webs and dust. The pool was cloudy. The shower had hair on shelves and in tub. Beautiful hotel but definitely could be cleaned better.
12/07/14 popeye60 Lethbridge
Nice hotel just off the main road which makes it fairly quiet. Staff were friendly and volunteering of information, very pleasant. Rooms were spacious, clean and comfortable. WiFi was available. Great breakfast with hot items an an assortment of pastries.
12/03/14 karinjakemaggie elizabethtown, pa
This was a nice place to stay. The facility was clean and the clientele was decent. Coming from the area, I know there are some motels along the route 30 corridor that you don't necessarily want to stay at due to prostitution. This was not one of them. Within walking distance to a few restaurants and others available also but wouldn't want to walk due to the business of the highway. If was quiet here even though it sits close to Route 30. Can't hear the traffic. Close to stores and outlet shopping and reasonably priced.
"Home Away From Home - Will always stay here!"
11/18/14 Vicki T
Comfort Suites is a WONDERFUL place to stay. The staff were very nice and they made you feel at home. Our room was immaculate. It was thoroughly clean and the beds were very comfortable. We even extended our stay by one day because we loved it so much. The full breakfast was excellent and was enough to quench our appetite. We will always stay here!
"conveniently located to outlets"
11/15/14 Pat C Forked River, New Jersey
The ComfortSuites is a great place to stay. It is VERY clean and well maintained. The free breakfast isdelicious and more than enough for ant appetite. The staff , from the front desk to house keeping is very courteous, helpful and friendly. I have stayed here several times and will return again.
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