SpringHill Suites by Marriott Provo - Provo

Exceeded our expectations! Very clean, well maintained, liked having the shower and toilet in separate rooms with 2 sinks, nice exercise room, good selection at breakfast, friendly and helpful employees. This will be our first choice when staying in Provo!

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Genuine Hotels.com guest review

Wonderful, relaxing, good environment for children.

Genuine Hotels.com guest review

Overall a very good hotel. Loved the design, room was comfortable, and breakfast was great. only downside was a smell when we first entered room - must have been something they clean with that had a very strong scent.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was 100% full the night we stayed, yet it was very quiet. Our King suite was roomy, the bed was comfortable, and we loved it. The room was very clean, but I found several different colored hairs on the bathroom floor and counter, so that is why I rated it a 4 in cleanliness. The continental breakfast offered a great selection of hot and cold […] choices. I would definitely stay there again. Read more

Genuine Hotels.com guest review

will stay again

Genuine Hotels.com guest review

This is a great hotel, right near BYU. Roomy enough for all 6 of us. The breakfast was good; a great selection of hot and cold items. The staff was friendly and helpful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everyone was very courteous and helpful through our stay... Very enjoyable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very comfortable room. Not what we expected from a Marriott hotel in Provo. The room was furnished in modern contemporary. Very clean and crisp. Did not care for the frosted glass in the bath (Very bright in the middle of the night for other person sleeping). The service was excellent though the breakfast area seating was very limited and crowded.

Genuine Hotels.com guest review

It's a nice hotel, very cool and modern, but not very functional. There is a small pool but no hot tub and it was so cold I just didn't dare go in. So that was disappointing for me and my son. The rooms are decorated very cool and its an interesting and clean look, however the sliding glass bathroom doors are kindof a privacy problem. They were frosted […] but..... Hmmmm....I'll leave it there. Great service nice hotel. Just think it could be better. Read more

Genuine Hotels.com guest review

Thanks for the housekeepers and breakfast ladies, we did enjoy staying there for near a week. This hotel is near perfect except the loud sound of the heater. Thanks!

Genuine Hotels.com guest review

The hotel was very clean and nice. The staff was very helpful when our son was sick, they directed us to a place to get some medicine!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great staff, very nice rooms

Genuine Hotels.com guest review

The room was nice other than the previous guest had left their food in the fridge. The other complaint I had was no hot tub and the pool was super small. We had a nice king size suite but it was the last room on the floor and it was next to a busy road so you could hear the traffic all night long. Breakfast was amazing. Overall good experience

Genuine Hotels.com guest review

The only problem was that was not free wi-fi in the room

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The continental breakfast was the best I have ever had. The rooms were really clean and the staff was very nice. The bathroom/shower area was very nice and big. The pool was a little busy at night with kids... so just go swimming in the morning!! Only downer was there was no hot tub, but not that big of a deal. The exercise area was great as well. I […] was having a girls night out with my sisters and the hotel was perfect. Read more

Genuine Expedia guest review

It met all of my needs and was a nice place to stay. It was clean and comfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very clean and comfortable, loved the hot breakfast, only thing we missed was no hot pool

Genuine Hotels.com guest review

Three big plusses--#1 - free wireless internet. #2 -our hotel room had two separate bathrooms--one with a toilet & sink and one with a shower & larger sink area for getting ready. #3 - conveniently located to all our activities. Two minor negatives--#1 - strong smell of chlorine from the pool greets you as you walk past the front desk. #2 - many breakfast […] items (ham, sausage, eggs) were empty when we came down for breakfast at 8:50 AM They were restocked at about 9 AM. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My wife and I stayed three nights and were very pleased. Our room was a good size, had a bedroom, an office area and a fridge and microwave, and separate toilet and bathroom. It was quiet and clean, hotel staff were helpful, and breakfast, included in the room rate, was a good start ro the day. The location was great for us. Overall excellent value […] and strongly recommended. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a pleasant stay in the Springhill Suites. The room was very clean, the service commendable, and the hot breakfast in the morning filling. There was a free shuttle to the Provo airport in the morning; this was a definite plus. We did notice a sound emanating from the refrigerator in our suite. However, it was only a very slight bother.

Genuine Hotels.com guest review

I found this hotel lived up to my expectations. I found most marriotts I have stayed at are clean, organized, and well maintained. While I would recommend this hotel to anyone staying in the area, be warned the shower wins as one of the most complicated I have ever encountered.

Genuine Expedia guest review

Need to provide information on how the shower works. From everything I hear I was not the first to have to contact the front desk to find out how it worked.

Genuine Hotels.com guest review

The room was like a very modern, well decorated and maintained apartment. It is a place I would definitely stay again. They do offer shuttle service to the Provo airport which was important to me... Just don't expect to get a cold beer in Provo on a Sunday night!

Genuine Hotels.com guest review

This place doesn't look special from the outside, though it is new. The backdrop is breathtaking, with the tall mountains jutting up just a few yards behind the neighboring hotel it shares a parking lot with, I think it's also by Marriott. Inside, it is ultra-modern (think Apple Store meets IKEA meets MOMA) and very sleek. The room we had was a suite […] with two queens, a bank of couches, a full desk with frosted glass surround separating it from the sleeping area, mini-fridge, microwave, a flat-screen TV on a wall swivel, and separate tub/shower and toilet/sink areas with European sliding doors that go along (not inside) the wall. It was all frosted glass and woods and metals and mirrors that were very sleek and modern and elegant. The beds were perfect. The separation of the toilet area from the shower meant multiple people could get ready at once in the morning without embarrassing situations (we're a family of 4 but our kids are teens). The room was laid out well so it felt very spacious. The floor or the walls were a little thin, though, as we could hear every time somebody slammed their heavy door. The staff were by far the nicest hotel staff I've met. Checking in and out took less than 2 minutes. They recommended a cool pizza buffet just up the street for dinner. The hotel is in the heart of the BYU campus, I gather, as every street was crawling with students on foot and there was a multitude of dining and shopping choices in every direction. The breakfast included cereals, build your own breakfast sandwiches, fruits, and a waffle-making station, along with the usual coffee, tea, milk and juice. If we visit Provo again (I'm not sure why we would, except for the beautiful mountains or driving through as we were this time) we'll definitely stay here! Read more

Genuine Hotels.com guest review

Modern suite with fresh colors, comfy beds and unique floorplan. Loved the separate toilet. very well designed. Will seek out other Springhills. Excellent breakfast selections & well informed front desk personnel.

Genuine Expedia guest review

The location was perfect for our needs. The room was very nice, but the glass doors on the bathroom facilities was a bit awkward for night time use. The hotel desk folks were very friendly and helpful.

Genuine Hotels.com guest review

Provo is beautiful - enjoyed our stay.

Genuine Hotels.com guest review

The hotel staff was very friendly and helpful. They made good recommendations for places to eat near the hotel. Internet speed was good for surfing, email, and even some remote site vpn work. Room was comfortable and the fitness equipment was in good condition, which isn't always the case ina lot of hotels. The breakfast was just right fro choices and […] well prepared. Read more

Genuine Hotels.com guest review

This is our new favorite hotel - and we travel a lot! The style is very unique with colors of blue, green & teal with accents of orange. We felt like we were in a time warp and not sure if it was in the future or past. OK, that may sound a bit extreme, but we were impressed/amused (lots of smiling & giggling!) by the lobby and room. Everything was shiny […] and clean. The walk to the Marriott Center is 10 minutes - very close and easy. We did not have time to swim, but peeked at the pool, it was small and there wasn't a hot tub. All of the guests looked like they were enjoying it. A+ breakfast! Read more

Genuine Hotels.com guest review

I really have no complaints with this hotel itself. It seems fairly new. The rooms were clean. The working area has a hard couch. The decor was a little modern for my taste but hey . . . Check-in was freindly and quick. Breakfast was actually very good -- waffles, eggs, sausage, bagels, cereal, etc. We did not use the pool but a couple of families would […] probably fill it up. My complaint was that we specifically booked this hotel the night before a college football game so that we could park in the hotel parking during the game. But when I checked-in, they told us that they would tow our car if we left it there after check-out. So if that is your intent, check ahead of time. Maybe it was just this one time due to a wedding but I was very disappointed that we would not be able to leave for activities in the morning and still park for the game. Oh well. Live and learn. Read more

Genuine Hotels.com guest review

Very nice hotel, rooms and lobby pleasing on the eyes. Friendly service. Just make sure you find the correct Marriott...there are 2 in the same parking lot and another about 5 blocks away. Needless to say I found it on the third try.

Genuine Expedia guest review

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Genuine Hotels.com guest review

It is very close to BYU and we were pleased with the quality of the hotel and the service. We were next to the elevator and didn't hear any noise at all. We would definately stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was one of the nicest places that we have ever stayed. We did end up in a handicap room though, which was a little disappointing as we didn't get the nice bathroom we saw in the photos online. The pool was a good size, but was freezing cold. We had hoped to do more swimming, but just couldn't because we started to shiver. Breakfast was great and […] had a nice selection of things to choose from. Probably wouldn't return just because we wouldn't want to swim in a cold pool again, but everything else was excellent. Read more

Genuine Hotels.com guest review

We had a wonderful stay. We did not however like the fact that the pool was very small and there was no hot tub. I overheard a lot of people upset about the internet connection not working correctly and the front desk staff did not seem to be able to fix it. As we didn"t need this, it did nto affect our stay. If you are going to be an internet user, […] call ahead and make sure it is fixed. We did not spend much time in our room but the time we were there was wonderful. The hotel is very clean and modern and the breakfast was really nicely done and kept very clean. Read more

Genuine Hotels.com guest review

What a nice hotel. The rooms were spacious, clean and modern. The bed was extra comfortable. The hotel was quiet at night and central for traveling around Provo during the day. One minor problem...our bolt lock broke but with one call, we had maintenence there and it was quickly fixed. When we are in the area again, I will definitely stay there again […] and recommend it to my friends as well. Read more

Genuine Hotels.com guest review