"Good if you're not expecting perks"
This hotel is good if you are not expecting perks like a pool or free breakfast which was fine with me since I was in town for a funeral. The people were very friendly. The room was ok. It was not as modern as other places I have stayed lately, but it was clean and quiet. My only complaint was I reserved a non-smoking room and was given a non-smoking […] room that smelled like it used to be a smoking room. Also, the thermostat was hard to find. Read moreGenuine Hotels.com guest review
There was no pool no breakfast unless you payed for it read the hotel accommodations before you book other than that it was a decent stayGenuine Hotels.com guest review
"Great hotel with a very helpful staff!!"
The staff are very friendly and helpful, and the price was great for a room with a complete kitchen. The only reason I didn't give the room a 5 is because the walls are really thin. My next door neighbor's dog barked non-stop for three days which made sleep difficult.Genuine Hotels.com guest review
"nice for price"
Hotel is nice enough for the price. I like the fact that it has a kitchen in the room and a full size fridge. That makes staying more than one night very nice. Have stayed here many times while visiting family and the staff is always very friendly.Genuine Hotels.com guest review
I did like the hotel. The location was nice, very close to places to eat and shopping as well. However, housekeeping is only offered once a week so no one came to my room to clean or even vacuum. Also, if you need extra towels ... Don't ask for them. You can only get fresh towels if you turn in the towels you've already used. Also, in order to use the […] DVD player I had to disconnect the cords from the cable box to plug them into the DVD player to watch a movie. The remote control did not control the DVD player at all. This may seem trivial to some, but it was just an inconvenience due to the fact that I just wanted to relax and enjoy a couple of movies. Read moreGenuine Hotels.com guest review
"Nice hotel but noisy with SMOKING allowed"
Stayed two nights here while visiting a relative. Hotel was clean, staff was friendly. Kitchenette was nice to have as we don't like eating out. Kitchenette has full refrigerator, dishwasher, stove, microwave and everything you need to cook, eat, clean up for meals. Cons: The hotel was very noisy. Something outside (it sounded like a truck running all […] night, but it was something with the building) ran all night long. I didn't get much sleep because of this. Bed wasn't very comfortable at all. Second, WHAT hotel in the USA still has smoking??? The entire third floor is smoking rooms. Fine, I booked non smoking on second floor, but that still put me in a smoking building. Smoke doesn't just stay on one floor, it runs thru the ventilation system. It is all through your building. Because of this hotel being a SMOKING facility, I am only giving it a 3 star rating and don't recommend it. If they would join the rest of the USA and provide CLEAN AIR for their guests, I would give them a 4 star. Read moreGenuine Expedia guest review
"Nice place to hide"
PerfectGenuine Expedia guest review
Lots of stuff to go to.Genuine Hotels.com guest review
"Thanksgiving Trip Home"
Hotel service was excellent; comfortable bed and location close to restaurants and shopping. Will stay again for sure.Genuine Hotels.com guest review
While the hotel was extremely clean and new, it was a little too new. There are no ice machines, each room is a suite and they tell you to turn on the ice in the frig when you enter your room. The ice taste like plastic. Not enough water has been run through the ice maker. The third night I stayed in a different room. I brought my own ice. When I started […] to take my shower the next morning the water valve would not turn all the way to HOT. It was too late for me to change rooms. Over all it was nice and clean and awesome to have new beds and linings!!! Read moreGenuine Hotels.com guest review
"too many problems for one review..."
Hidden fees, rude desk clerks, noisy rooms, horrid location, and more. Avoid.Genuine Hotels.com guest review
"I'll be staying there again and again!"
I really liked he location of the hotel and the front desk was really friendly. I loved where the bed was in my room, I could have a night light on but still have it dark where I was sleeping. My room was clean and organized. I guess my only complaint is hey should have better hair dryers and maybe at least two bottles of shampoo. I have thick hair […] one isn't gonna cut it and it gets annoying to have to call the front rest for more. Read moreGenuine Hotels.com guest review
It was a great experience would recommend it to others. Room was big lots of space. The bed was extremely comfortable. Plenty of towels. The down side there's no pool so it may not be a good choice for summer.Genuine Expedia guest review
"Close to availble sights"
This was the first time I had stayed in Candlewood Suites. The room was very comfortable. Everything available at our fingertips. The staff was very friendly and courteous. The hotel location is in a very good area, eating and shopping plaza nearby. I have no complaints. I look forward for another visit to your facility.Genuine Hotels.com guest review
"Very nice room in North Longview"
The room and service were excellent. Best room for the money and very cleanGenuine Expedia guest review
The room was very spacious and clean with great amenties, The staff was very helpful and friendly . I will most def visit again !!Genuine Hotels.com guest review
"Large room and great location to convention center"
All hotel staff were very nice. The room was large and comfortable. If in Longview again this would definitely be my hotel of choice.Genuine Hotels.com guest review
"Great Place to Stay"
With Direct TV and a Full kitchen in every room, this gives you an apartment feel rather than a hotel. The main lobby has a great store with tons of choices for food and drink. Great place to stay!Genuine Hotels.com guest review
"Convenient, friendly and comfy"
The best thing was the bed! Most hotel beds are hard, this one was perfect! We slept like a baby!Genuine Hotels.com guest review
High quality rooms, comfortable beds and nice showers. Front desk staff was prompt and quick with their service. I did have a slow Wifi connection (even late at night) which is the only thing that knocked it down to 4 stars for me, everything else was above average
08/23/14 seminola New Orleans
Clean clean clean! Super front desk staff and management. GREAT rate. Best value . Pet friendly too! We will be back and check out more properties elsewhere. THANKS! Traveling with my parents and appreciated the kitchenette in the roo Coffee and groceries in the lobby.
"Perfect for business or families"
08/19/14 Bobbye D Houston, Texas
Firstly, the staff at this location makes the hotel. Everyone I had to deal with could not have been more helpful. In case you aren't aware, Candlewood is intended for a particular kind of "guest". It is perfect for business travel or families wanting to avoid the every day housekeeping. For me, this is a plus. If you are looking to be pampered by housekeeping, stay elsewhere. The property is VERY clean and has the usual extras for a Candlewood - outdoor barbecue area - obviously meant for workers looking for a homestyle stay away from home. You will have a full sized refrigerator and adequate kitchen set up to care for your longer term needs. I would still stay here for just an "overnight" visit due to the wonderful staff. I have stayed in a lot of more "luxury" hotels of and have never found a staff more professional and helpful. Give it a try.
08/12/14 James B Conroe, Texas, United States
For me to give a hotel more than average it has to actually be more than what you expect a hotel should be. A hotel should be a nice place to stay. A home away from home. If it achieves this then a hotel does exactly what it is supposed to and deserves and average. It served its purpose. It was a good place to sleep. I did not care for the room layout in my suite but it wasn't terrible. One thing I would have liked is an inside place I could sit and hangout while my roommate slept but the only place I was told that was available is outside in the heat. There is also the front entrance but that is a little awkward. All in all an average stay.
"Just what I needed"
07/13/14 I_of_Texas Texas
I traveled this weekend to pick my daughter up from camp. I've been doing this for the last few years trying different hotels but never really liking any of them enough to make it my regular stop. That has now changed. This place was well suited to my needs - a clean comfortable room and a very friendly staff. Having actual DirecTV in the rooms an opposed to the grainy local cable signal that has been split too many times was a nice surprise. I appreciated the full kitchen with refrigerator so I could bring along drinks and snacks for the next day. The location was great with easy access to loop 281 and a number of places to eat and shop as needed. But, even though my room was on the road facing side, I had no issues with outside noise. The only nit, and it is a minor one - don't expect a scenic view out the window. One side faces the parking lot and the other, which I was in, had a breathtaking view of...the back of a shopping center :) Still, the window provided light into the room when I needed it and the curtains did a good job shutting out the light when closed. All in all, I was very satisfied with my stay and plan to return whenever I find need to be in Longview.
"Nice, but Not Without Issues"
07/08/14 HermanSnerd Texas
Spent two nights here in late June on business. I found the property to be in very, very good condition overall - it appeared to be almost new as of June 2014. The front desk staff was VERY friendly and made me feel welcome and appreciated. The room was great: large, well appointed, clean, and comfortable. Unusual in my experience, the A/C almost worked too good! The linens and the bedding was great - very clean and smelled fine. I was a bit disappointed in the fact that this property didn't have regular housekeeping services. (Apparently, they must be requested by placing a small magnetic sign on the outside of your door.) Not really a concern for me save for the removal of trash....again, you apparently have to place that outside your door in the morning if you want it removed. Not a big deal, but those details certainly weren't made clear to me upon arrival. All in all, I'd highly recommend this property if you're needing a place in Longview or the surrounding areas.
"Staff is Amazing!!"
07/07/14 Jeffrey H
Staff is Amazing!! I stayed at this Candlewood for a little over three months. The staff there made me feel at home from day one!! Anything I needed for my room they made it happen. Their daily conversation and cheerful attitudes were much appreciated. They know the area well and have many great recommendations for where to eat and what to see and do. Every part of my stay was perfect!! Special thanks to Jeanette and Josh!!
06/26/14 Douglas W LITTLE ROCK
This was my first time staying at Candlewood Suites but will NOT be my last! Not only was the staff first rate but the rooms were super clean, comfortable and with the kitchen realy made it homey. I used the outdoor gas fired BBQ grills on 2 nights and met some very nice fellow travelers. I will be coming back to Longview for a few nights every month and will be staying here EVERY TIME! I usually stay across the way at the HI Express but I actually prefer this property and will most likely stay in other Candlewood locations when available. Stay here and enjoy the amenities, location and very comfy beds. They don't offer "free" breakfast so take the money you save and go out to eat or better yet, cook your own. THIS IS A GREAT PLACE TO STAY!
06/21/14 Linda J A Terre Haute, Indiana
My family and I were in Longview, Texas for my oldest brother's funeral. When we knew the time was close, I called and made reservations for two rooms...not knowing the exact date of arrival yet. The general manager, Josh, was wonderful and understanding. He gave me his personal cell # to keep him updated, so the rooms would be available at the right time. I ended up needing three rooms, which Josh was more than willing to supply. When we arrived, there was a blackout in the area due to the ice storm. Josh was waiting outside the hotel when we arrived at 12:30 in the early morning. I cannot tell you how wonderful we all felt during our stay under a lot of stress and sadness. Josh's staff was as warm and wonderful as he was. I would recommend this hotel any day! Thank you Josh and staff...May God Bless you all.
"Needed in a pinch!"
06/05/14 karenroberts Hawkins
I was in town for my mothers funeral and with many relatives here as well, the houses filled up. I needed a very quiet but unpretentious place to rest and do some thinking.. this fit the bill to a "T". When I mentioned I was in town for a funeral, they, no questions asked, gave me a special rate , much lower, and put me on the top floor near the elevator(Very Quiet). To my delight they had DIrecTV (YEAH!) and a full kitchen , full size everything!! They even had popcorn in the microwave waiting for your late night munching pleasure. AND ICE MAKERS!! The bathroom was big enough to put about 15 people into which only the nicest hotels offer large bathrooms like this one. Water pressure, hurrah!! I slept like a top, good cold air and coffee right there in the room and it was good coffee, not starbucks, but still good coffee. These guys know whow to treat you good and I highly recommend them. I am a smoker, I know, boo to me, but it was nice to have that option in the days of non smoking anywhere. I hope they keep that policy, because their are people like me who do still smoke and yes, we are smokers so we don't mind the smell. But it caters to all!! Close to a nice Mexican restaurant, the mall, close to walmart, longview High school, Longview Regional Hosp. On 4th and Hollybrook. Nice and all under 90 dollars. Can't beat it!!!! I know I will stay with them again this weekend when i have to go back for other business to take care of in longview...
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