"Great hotel for all"
My husband and I stayed here 3 nights Easter weekend and the stayed was very good. Our room was clean and comfortable. Staff was very pleasant and enjoyed the breakfast each morning. I would recommend staying here and will come back if the opportunity presents itself.Genuine Expedia guest review
Pros: Newer hotel, clean, decent breakfast, fast wifi Cons: Questionable location, rooms not ready at check in, cleaning staff slamming doors constantly every morning, patrons allowed to be loud in hallways late into the nightGenuine Hotels.com guest review
"Customer Service Needs Improvement"
Poor customer service is my biggest complaint. First, we requested an additional folding luggage rack since my wife and I each had our own suitcase. Not only did I have to go to the front desk twice for this same request, when someone finally got around to bringing one to the room about an hour later, it was broken. The second issue was the second morning. […] We realized the cleaning staff took our old towels and did not leave us any clean towels. My wife went to the front desk and requested towels and even though they were supposed to be delivered immediately, none ever showed up. After waiting for towels that never arrived, I was finally ready to take advantage of the complimentary breakfast that was supposed to be from 7am to 11am. I arrived about 10:45 - 10:50 only to find that a majority of the breakfast items had already been put away and were not available. I could not even get a cup of orange juice. Several people came in after I did, so I don't think I was too far out of line expecting a breakfast advertised until 11:00 to actually be available until 11:00. The walls and ceiling seemed paper thin. You can easily hear people walking and talking almost as if they are in your room with you. Doors closed very loudly and often we could hear water from the upper floors running through the pipes in the walls. Overall, I would give it a 2 1/2 star review. Not horrible, but it certainly could have been better with more effort and focus on customer service. Read moreGenuine Hotels.com guest review
"great value for a great hotel"
Everything was great. The room was comfortable and clean. Breakfast was normal.Genuine Hotels.com guest review
"Not what we were expecting."
I reserved two rooms 9 months in advance for St Patty Day and both rooms were supposed to have an additional pull out bed. However, upon check in they stated the rooms I reserved do not come with one. They did manage to find a cot to lend us which was nice but I was already disappointed at that point. Also, the Holiday in we stayed at in Augusta was […] AMAZING.. This one didn't even compare in quality. Read moreGenuine Expedia guest review
"Great place for senior citizens!"
A little bit noisy, but it was St Patricks weekend so lots of parties going on. Otherwise exerything was outstanding! Staff was so helpful and pleasant. We were a group of "old People" and not always easy to please but this one satisfied everyone in the group.Genuine Expedia guest review
"Hotel Excellent, Shower Slippery"
Very close to restaurants & mall. Front desk clerk extremely friendly & helpful. Really needs mat or resurfacing in shower - VERY SLIPPERY! Convenient to hospital.Genuine Hotels.com guest review
"Not the best"
We stayed two nights and had trouble keeping the same room for both nights and finally the morning desk person was able to keep us from moving to a different room. Housekeeping forgot to leave towels in the room the after the cleaning and we told the staff but after returning that night we had to call the front desk and we had to go down and get the […] towels ourselve. The carpet needed cleaning and the room door would not close enough to turn the privacy lock on. We stayed at a HIEX in Atlanta and that hotel was very enjoyable compared to this - maybe they need to be on undercover boss to let someone find out what a poor opinion they are leaving in customers minds. Read moreGenuine Expedia guest review
Room was nice and comfortableGenuine Hotels.com guest review
Hotel was in a great areaGenuine Hotels.com guest review
There was a lot of deferred small issue maintenance (faucet in bathroom loose on vanity, shower rod improperly installed) and cleanliness not perfect. Desk clerk sat around in lobby watching tv for hours while eating (hotel was almost empty) and complained of her desk chair being uncomfortable. Price to value was poor.Genuine Hotels.com guest review
"Good for express booking"
Good for express booking, but no maicrowave, no refregiratorGenuine Hotels.com guest review
Everything was great on this stay. The location could not have been better and the evening staff was very welcoming.Genuine Hotels.com guest review
"Visiting Hunter Army Base"
Hotel was conveniently located near Hunter Army Base. Its on the main shopping street and relatively quiet. Entrance to the hotel was bit obscure and dark in the evening. The neighborhood behind the hotel is a bit older.Genuine Hotels.com guest review
"In the heart of Savannah."
I enjoyed staying at the Holiday Inn. I usually have good experiences with Holiday Inn.Genuine Hotels.com guest review
"low end of Holiday Express"
Nice young woman at front desk and a comfortable bed and the breakfast staff seemed diligent. The structure itself is aging quickly, hallways needed vacuuming, and the walls are thin, not much for sound insulation.Genuine Hotels.com guest review
"Close to downtown Savannah"
Good value...clean room...close to dinning and shoppingGenuine Expedia guest review
"Southern hospitality at its best"
I was greeted with a smile and greeting from every staff member I encountered. They took care of every need I had while in Savannah from directions to recommendations of places to visit and eat. The buffet every morning was well stocked and attended to, a great start to my day.Genuine Expedia guest review
no half and half at breakfast, two days in a row, pancake machine broken. carpet in our room questionable.Genuine Hotels.com guest review
"visit son at military base"
stay was good. would put smoking somewhere other than by the front door, smoke was bad when entering and exiting .the power went off on the mornig we were leaving which made it difficult to get ready to leave.Genuine Hotels.com guest review
"Simple drive to Savannah, close to I-95"
Staff was super friendly, room was clean and spacious. Not very soundproofed but nice. The breakfast selection was great! Hot bfast is always welcome when we're traveling to save money. Hotel is on Abercorn, which is straight to I95 and straight to the historic part of Savanna so you can't get lost.Genuine Hotels.com guest review
"New and clean hotel on Abercorn"
Located right on one of the biggest thoroughfares in Savannah, Abercorn Street, this hotel is surrounded by restaurants and grocery stores, so it would be perfect for the out of town traveler. The room was very clean, the breakfast was good as continental breakfasts go, and the lady at the front desk was polite, if a bit cold. I'm not sure how long […] the hotel has been around, but it seemed brand new - if not, it's been recently renovated, because everything seemed barely used, which is definitely a plus. Read moreGenuine Hotels.com guest review
"Savannah / Great"
Hotel kept in immaculate condition, friendly staff, and extremely polite. Somewhat of a little distance from the majority of the scenic portion of Savannah, but this was both good and bad. Quiet at night, and peaceful. traffic a bit heavy to get to scenic area, but again, holiday weekend. Highly recommend this for a stay, unless you just have to be […] in the middle of the action, and want to pay a lot more for your stay. Read moreGenuine Hotels.com guest review
"Great getaway when going to Tybee Island, GA"
Very pleasant and quiet. Great seafoof resturant around the corner from hotel (take-out only). Good breakfast at hotel and very friendly staff. Will stay again in the future.Genuine Hotels.com guest review
"really great and close to shopping"
we had a great stay breakfast was probably the best part they really do go all out (pancakes, sausage, eggs, cereal, toast, and lots more) the beds are really comfortable and the pillows are too....overall the room and hotel was very clean and felt like home the hotel staff was very friendlyGenuine Hotels.com guest review
"Good stay, even though not quite as expected"
I went with my husband and two teenage sons to help my daughter move into Armstrong, and the location was great for that. The room was nice and the beds were comfortable. This might be my mistake, but I was expecting a sofa bed in the room, so that the two boys wouldn't have to share a bed, but there wasn't one. Otherwise, the room was nice and the […] breakfast the next day was good. We would stay here again, but maybe next time I would specify a suite? Read moreGenuine Hotels.com guest review
Nice Hotel and pool. Breakfast was very good and a nice way to start the day.Genuine Hotels.com guest review
"everything that I wanted"
Very good. nothing bad to say about my stay. Very clean bathroom. Over all very good. very good food. Location was good for me.Genuine Hotels.com guest review
"Close to friends"
When booking, I thought the room included 2 queens and a sofa bed.. When checking in, I was told the room booked was for just 2 queens. We had to use a rollaway bed, making it difficult to move around.Genuine Hotels.com guest review
"mistake at check in"
The hotel was very nice and met my expectations except at check in when i was given the wrong room and walked in on a mother and her child. I am not sure how that mistake could have happend but i didnt let it ruin a great trip. Mistakes happen and other than that I would go back.Genuine Expedia guest review
"Room booked not available"
The hotel was ok, and the pool was nice. However, the big issue was the reason we selected this hotel was the room layout of 2 Queen beds plus a sofa bed, giving everyone their own sleeping site. Not only was that not the room we received, according to hotel management, they don't have any rooms like that at all. Not sure if the issue was with the hotel […] or Hotels.com, but considering that was the only reason we choose this hotel, this was very disappointing, particularly as there was a picture of the exact layout we needed on the Hotels.com page. Read moreGenuine Hotels.com guest review
Room had a bad odor. Walking on the carpet on bare feet turned our feet black. Air conditioner in room did not work well and stopped working the last night.Genuine Expedia guest review
"good for one night"
Gym ac out of service for a whole wk. I have to go jog in the neigborhood. Break became boring about the 3rd day, no fruit and no variation. No water in vending machine and difficult access to the water fountain in the gym. Overall our stay was ok compare to other holiday inn exp.Genuine Expedia guest review
It was okay. Fitness center did not have ac working, so I exercised in heat and humidity, which was not fun... Breakfast was free, but even that could not justify poor quality... No fruit whatsoever. The room was great though.Genuine Hotels.com guest review
beds need to be updated kinda springy.Genuine Hotels.com guest review
room dirty first night,complained to management,room was thoroughly cleaned and the rest of my stay was very pleasant....management responsive action was very quick.....would stay again....breakfast bar was very good.....fair valve for the price.....Genuine Hotels.com guest review
We enjoy the location of the hotel and was very happy about how clean everything was. The staff was very nice and helpful.Genuine Expedia guest review
"Do not recommend."
Walls are paper thin and you can hear everyone in the hallway as well as doors slamming all hours of the night. Lime build up on the shower heads rendered them unusable. Very pleasant staff, which was the highlight of my stay.Genuine Expedia guest review
"Savannah Holiday Inn Express"
Had a room right next to the lobby and walls were thin so could hear a lot of noise. We had four in a room for several night stay and they always left us with only 3 towels so each night we had to ask for another towel. They did not seemed prepared for breakfast as had to wait for food items and beverages - although the worker was apologetic and doing […] his best. Room was clean and beds were sufficient. Overall would stay here again if our first choice hotel is full again. Read moreGenuine Hotels.com guest review
"You Won't Be Disappointed"
An excellent suburb location, family hotel and economic value within a $20 cab fare to Downtown Savannah, you save that much on the rate for a large room. For late night life, walk to one of the best sports bars, and more. Meets and exceeds expectations for this hotel chain.Genuine Expedia guest review
"Not for me"
The walls were very thin. Could here the people next door. our room was right next door to houskeeping and heard slamming doors all night long. The breakfast was a little lacking was not kept stocked. Their was a long line waiting on pancakes and other items.Genuine Expedia guest review
Okay;but not great. Very convenient location for Midtown.Genuine Expedia guest review
"Holiday Inn Express Suites - Midtown Savannah"
What a great front desk staff, and the pancake machine is the coolest! Loved being able to walk to nearby restaurants after a day of meetings!!!Genuine Hotels.com guest review
"Holiday Inn Express in Savannah"
I booked a suite for two nights and upon arrival was informed that the suite was not available. They did however accommodate us with two rooms, minus the microwave and refrigerator promised. This was a girls getaway, we were a little disappointed, but we all survived. Front desk staff very professional and informative. Maid service appeared to be non-existent […] with the exception of replacing towels. Read moreGenuine Hotels.com guest review
I was not please with the buffet breakfast offered. There was no fruit. There was one very ripe banana that was quite unapppealing. When I asked about fruit I was told that the bananas were green, that's why they weren't put out. Also, one of the decanters of coffee was cold.Genuine Hotels.com guest review
"very nice stay"
The hotel was nice the desk attended was very nice I had arrived at 10 am and let me check in early the room was clean and the beds were very comfy I will come back againGenuine Hotels.com guest review
"Holiday Inn Express - Savannah, Ga"
The hotel was a little hard to find because it sets back off the road that has its address. We were on the 4th floor and had trouble getting hot water for showers. Also the shower head was horrible. We recommend a non-slip mat be placed in the tub in the bathroom. The tubs sides are high and the bottom is curved and slick. The hand hold was so far away […] from the showerhead it wasn't useful. Everything else about our stay was very pleasant. Restaurants were very accessible and the buffet breakfast was very good. The employees were most accommodating. Read moreGenuine Hotels.com guest review
I enjoyed my stay. The room was very clean and nicely decorated. Beds were comfortable and fresh. The free breakfast was a nice bonus, plus it was very delicious. Eggs, bacon, biscuits and sausage gravy, pancakes, choices of cereal, amongst other items..Will definately stay again if I am in the area. Two Thumbs Up!!Genuine Hotels.com guest review
"Nicely priced for holidays"
Very good clean hotel. Minor imperfections (OJ was empty once, no towels in exercise room). Was nicely priced at the holidays. Front desk clerk helpful moving me to a quieter room. I liked the warm chocolate chip cookies at the front desk. I would like to to see the hotel go smokeless. People can smoke outside!Genuine Hotels.com guest review
Medium The room was [picked-up] I would not say cleaned. We did not have towels the second day.Genuine Hotels.com guest review
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