All hotels in Joliet, Illinois, United States of America
1 room, 2 adults
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151 N Joliet St, Joliet, IL, 60432, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 328 reviews)

  • Comfort
    Rather comfortable
  • Location
    Great location
  • Service
    Fantastic service
  • Amenities
    Great amenities
  • Food
    Food is all right
  • Breakfast
    Bad breakfast
4.0 / 5Excellent
"Great value"
Stayed at this hotel because the price was great and the location was very convenient for my stay. Free parking and very easy to get into and out of. Would prefer a little more substance on the bedding and the shower didn't function 100%, but overall, very clean, very friendly and accomodating staff. Very well worth the price, and maybe more.
Genuine Expedia guest review
Other trip Jan 17, 2015
Tim
US
5.0 / 5Outstanding
"Weekend getaway that's reasonable"
Weekend getaway for the first of the year. Wonderful staff and the food was excellent! Room was spacious and quiet. Will definitely come back and will highly recommend a stay for anybody!
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2015
William
US
4.0 / 5Excellent
"Harrah's was a delight!"
Staff was very friendly. Rooms were spacious, comforta
Genuine Hotels.com guest review
1 night business trip Jan 5, 2015
A Traveler
US
4.0 / 5Excellent
"Probably the Best Hotel in Joliet"
It's probably the best Hotel in Joliet, the plus is the Casino if you are into this. It's comfortable and price is okay, not 4 stars but would rate it at 3,5 Recommended. Was not charged for valet parking during 2 days stay...
Genuine Hotels.com guest review
2 night family trip Jan 6, 2015
JEAN FRANCOIS
US
4.0 / 5Excellent
"Riverview"
Overall the hotel was clean and comfortable. The staff was accommodating and friendly. There weren't many dining options In house. Steakhouse was overpriced and food was mediocre.
Genuine Hotels.com guest review
2 night romance trip Jan 4, 2015
Lynne
US
4.0 / 5Excellent
"Night out"
Room was very nice and spacious. It was insanely hot in the room! Sleeping was impossible due to the temperature.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
Kristina
US
5.0 / 5Outstanding
"Pleasant stay"
Wonderful time.
Genuine Hotels.com guest review
1 night trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Great Hotel Average Buffet"
Just a personal getaway. The hotel is great. The food at Flavors Buffet is extremely average and nothing to write home about.
Genuine Hotels.com guest review
1 night trip Dec 23, 2014
Rex
US
2.0 / 5Fair
"My Father's Funeral"
I called down to the front desk to schedule a taxi pickup for an hour later and was told there was no need. That taxis are in front of the hotel standing and waiting 24/7. Once I get downstairs with 40 minutes to spare before my father's funeral is about to begin, I asked for a taxi and was informed that I needed to call to reserve one. The nearest first available taxi came 25 minutes later. This was very disappointing and again unnecessary stress to an already stressful situation. On top of this, I was told that the front desk always makes this mistake. Why not correct them so they will stop informing your guest incorrectly about the process? Sincerely, A Disappointed Customer
Genuine Expedia guest review
Other trip Dec 15, 2014
Portia
US
5.0 / 5Outstanding
"nice"
Everything was top notch
Genuine Hotels.com guest review
1 night family trip Dec 11, 2014
Thomas
US
5.0 / 5Outstanding
"Will stay again!"
Spacious, free valet parking!
Genuine Hotels.com guest review
1 night trip with friends Nov 20, 2014
Jessica
US
2.0 / 5Fair
"Terrible Buffet. Excellent value room."
Got there late at night checked in fast got to very nice $80 room. Had couch coffee table and chair. Was on business travel not gambling trip. Room a bit dark for businessman. Window didnt open. Nice view of a section of Joliet. Ate breakfeast and dinner at buffet by casino. Both times found a lot of staff and very poorly stocked buffet. Was shocked by that really. Empty pans, sections of the buffet serving line. And it was $20+! Then the food quality and taste was just poor. The buffet was a mistake and a ripoff. Room was good for $80. Went into casino just to check it out. Couldnt figure out where to put quarter in quarter slot. Left laughing to myself.
Genuine Expedia guest review
Other trip Nov 20, 2014
business travel
US
5.0 / 5Outstanding
"casino night"
Late check in was accepted. The environment was great.
Genuine Hotels.com guest review
1 night romance trip Nov 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Great overnight stop"
Used as a quick overnight stop while driving on long trip....great place. Will stay again!
Genuine Hotels.com guest review
1 night romance trip Oct 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place to enjoy and stay"
Very nice and cool place to stay. Will come back again to stay
Genuine Expedia guest review
Other trip Nov 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Always an enjoyable stay"
I have stayed at this property about 4 times and they have always been quiet, relaxing and enjoyable. Obviously, in the hotel business, you run across rooms sometimes that were not up to standards for whatever reason, perhaps just bad luck. But fortunately, I have always found the quality of the rooms to be good. Bathrooms are really extra large, the bedroom is very large with a sofa as well. I really don't have any complaint other than the quality of the food in the buffet isn't always that great. You can find things to eat, but they seem to be of a poorer quality that other casino buffets.
Genuine Hotels.com guest review
2 night business trip Oct 13, 2014
Joseph
US
2.0 / 5Fair
"Smells like smoke in non smoking room."
Reserved a king bed room and did not get one. When asked to get what was reserved I was told that reservations are more a suggestion but could not be guaranteed. When checking in was not told about the room and hotel policy. Just felt the overall experience to be unprofessional. The room size was good but smelled like smoke.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
Clean Smell Good Nice size Very nice Hotel Bonus with casino attached
Genuine Hotels.com guest review
1 night business trip Oct 6, 2014
Kim
US
5.0 / 5Outstanding
Had a great time visiting this small but very nice casino. Didn't get a chance to gamble since my boyfriend forgot his id but the staff was so friendly and the food we had while there was great as well!
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
US
4.0 / 5Excellent
"Good Stay"
It was very good all staff was very friendly and helpful. Only negative I have is the bathroom door is louvered so if anyone used at night you could hear all noises especially the toilet flushing. The size of the room was very large and made our stay comfortable.
Genuine Hotels.com guest review
3 night trip Sep 21, 2014
Martha
US
5.0 / 5Outstanding
"We were pleased"
We visited the Harrahs on a weekday. The staff was always smiling and happy to assist. We had a tour previously before checking in the next day. We enjoyed our stay. Bathroom needs additional exhaust vent to get moisture from shower out. Need a splash guard for tub to keep water from spilling/spraying. Room service was a slight miss timeliness with needing wine glasses and incomplete food order. However staff empathized with issues and was happy to resolve concerns. We would visit again.
Genuine Hotels.com guest review
1 night trip Sep 18, 2014
L. Mayne
US
4.0 / 5Excellent
"Nice Place"
This was just an overnight stay for us, while enroute to another destination. The room was very nice, clean - very satisfied. The casino was an interesting diversion. Our only concern was the neighborhood. It was a little sketchy. However, our car - which was valet-parked - came back with all contents intact and undisturbed - so we were satisfied. All good.
Genuine Hotels.com guest review
1 night trip Sep 2, 2014
A Traveler
US
3.0 / 5Good
"poo in our bed"
The sheets where obviously soiled... and the bed was made around it. Unacceptable. Because we went through a third party site, they couldn't even comp us on our room! Not the first time I've been burned by having not gone directly through the hotel. Great prices don't outweigh cleanliness or the ability for a facility to best serve a customer. I had to pay for a bed that had been crapped in! All they could do for us was give us a voucher for food and a free return visit within 90 days. No thanks.
Genuine Hotels.com guest review
1 night business trip Aug 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Still a great place to stay!"
This was our first stay at this hotel in several years, and we were glad to see it is still just as nice as ever. Clean and very comfortable. We hope to return soon!
Genuine Hotels.com guest review
1 night trip Aug 18, 2014
A Traveler
US
4.0 / 5Excellent
Musty room smell
Genuine Hotels.com guest review
1 night trip Aug 19, 2014
Blackmon
US
5.0 / 5Outstanding
"what a surprise"
Excellent in every way. Just a quick overnight on a cross-country trip. I expected the "Casino" in the name to refer to a bunch of slots and video poker -- but this was a full-scale casino. And the hotel is on a par with any other upscale hotel. Can't beat it for the price
Genuine Hotels.com guest review
1 night trip Aug 19, 2014
PhilMF
US
2.0 / 5Fair
"Too expensive"
We paid too much for our room where other people paid far less. We were confused as to cards needed for a lower price. All though we got a Players card, it was not used for the reservation. It was very confusing as to where to go for the casino and restaurants. There was also no breakfast available. However,the staff was great and the room was clean.
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
Tamara
US
5.0 / 5Outstanding
"Gem of a hotel"
I was very happy with Harrah's. The room was large and comfortable (except the pillows were too soft for me and there was only one per person-2 per queen bed), large bathroom area as well. All the hotel and casino staff were extremely friendly. The hotel was not overly large so easy to get around, parking was right across the street with a walkway to the hotel. Our stay was not predicated on the casino but we did spend some time there. Loved the free help yourself coffee and soda area.
Genuine Hotels.com guest review
1 night trip Aug 10, 2014
Betsy
US
2.0 / 5Fair
"uncomfortable"
The beds were shot and very uncomfortable. The room was also noisy lucky for me I brought earplugs!
Genuine Expedia guest review
Other trip Aug 13, 2014
A Traveler
US
2.0 / 5Fair
"By the University of St. Francis"
The customer service was great, and hotel was clean. The bed was the worst, old and hard as a rock. I had a king bed there and it was the worst. Harrah upgrade the bedding.
Genuine Hotels.com guest review
4 night trip Aug 4, 2014
BB
US
5.0 / 5Outstanding
"Great hotel!!"
Loved this hotel! Huge room, nice shower, and of course convenient when staying for 1 night to do some gambling. My boyfriend and I were both impressed overall and would stay again.
Genuine Hotels.com guest review
1 night trip Aug 5, 2014
Amy Yucuis
US
2.0 / 5Fair
"Not pleased"
The hotel was not very clean. In addition I was not able to shower one morning before heading to my appointment because the tub was filled with a black tar like residue that apparently came from backed up plumbing. Absolutely gross. Unfortunately by booking through hotels.com did not allow for any compensation through the hotel because the room was prepaid. What a rip off!
Genuine Hotels.com guest review
3 night business trip Jul 29, 2014
Dissatisfied
US
4.0 / 5Excellent
"bad restaurant service"
Great room experience. The staff at the Reserve rushed us through our whole dinner. They wanted everyone out of the restaurant so they could close up at 10. This should not happen.
Genuine Hotels.com guest review
1 night trip Jul 30, 2014
A Traveler
US
1.0 / 5Poor
"Do not go here"
Terrible hotel smells like sewage many issues. Someone needs to call me because hotel.com refused to help me when I called them.
Genuine Hotels.com guest review
1 night trip with friends Jul 23, 2014
A Traveler
US
5.0 / 5Outstanding
Overall very positive experience. Nice hotel with great price. Only problem I had was that breakfast buffet started at 8:00 a.m. which was too late for me.
Genuine Hotels.com guest review
1 night trip Jul 9, 2014
Peter Holm
US
5.0 / 5Outstanding
The valet staff was amazing!!!
Genuine Hotels.com guest review
1 night business trip Jul 6, 2014
A Traveler
US
3.0 / 5Good
"Disappointed"
The buffet was way over priced. Very disappointed in the food availability and the price
Genuine Hotels.com guest review
2 night trip Jul 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect for a couple days"
The rooms are huge here. It was very convenient for gambling, which was our purpose for staying here. The safe was extremely helpful. The room was extremely clean. The bed and pillows were extremely comfortable. We will definitely be staying here again.
Genuine Hotels.com guest review
1 night trip with friends Jun 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
No complains at all, very nice room
Genuine Hotels.com guest review
1 night trip Jun 11, 2014
A Traveler
US
5.0 / 5Outstanding
"1st Year Anniversary"
Absolutely wonderful! They set up my room prior to me arriving for my anniversary. We were really happy. The service was great and the steakhouse in the hotel was incredible. We will definitely be back!
Genuine Hotels.com guest review
1 night trip Jun 15, 2014
Angel
US
5.0 / 5Outstanding
"Harrahs Joliet"
Rooms were fantastic and the beds are the most comfy beds I have ever slept in at a hotel!
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place"
Got lucky, won some money, and had fun.
Genuine Hotels.com guest review
1 night trip Jun 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great overnight stay"
Very spacious, beautifully decorated room. Loved it.
Genuine Hotels.com guest review
1 night trip Jun 5, 2014
Renee
US
3.0 / 5Good
"a tad disappointed. .."
This stay was not so good. Requested a room not near the elevator or exit, and that's what I got. No toiletries in the room, and when housekeeping was questioned about it, she replied it wasn't her section. Then she asked me if she had even cleaned the room!! Really?!? I almost didn't want to return to the room!
Genuine Hotels.com guest review
1 night trip Jun 2, 2014
A Traveler
US
4.0 / 5Excellent
"grest place"
Nice hotel, great room, clean, excellent price, neighborhood decent. Would definitely stay here again
Genuine Hotels.com guest review
1 night business trip May 15, 2014
Ray
US
4.0 / 5Excellent
"Hotel was close to venue."
Check in was a bit of a hassles but liked staying there.
Genuine Expedia guest review
Other trip May 11, 2014
A Traveler
US
4.0 / 5Excellent
"Great Downtown Joliet location"
Within walking distance of entire downtown. Great service and room.
Genuine Hotels.com guest review
1 night trip with friends May 6, 2014
A Traveler
US
4.0 / 5Excellent
"Business Stay"
The hotel was great. Very clean and Very nice. my only complaint was that I checked in late, I had driven 8 hours and waited to eat because I thought I wanted a nice meal. There was no place in the hotel other than a sandwich shop. And nothing close that was nice. I figured that a hotel in a casino would have, at the very least, a buffet open late. I ended up driving a ways to an Applebee's.
Genuine Expedia guest review
Other trip Apr 24, 2014
Mark
US
3.0 / 5Good
"Hollywood Casino is sooo much better-overpriced"
I really thought everything was overpriced-from the room to the drinks in the Casino. You can get much nicer rooms for the same amount at the Hollywood and the drinks in the bar are half of what they are at Harrah's. The casino experience was disappointing too as the poker rooms were not well run. All in all I will take my gambling fun elsewhere. The only plus is they still offer smoking rooms but none that have luxury features that I like
Genuine Hotels.com guest review
1 night romance trip Apr 14, 2014
A Traveler
US
4.0 / 5Excellent
Everything was fine except the early check in fee
Genuine Hotels.com guest review
1 night trip Apr 9, 2014
A Traveler
US
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