Casa Madeleine Boutique Hotel & Spa - Antigua Guatemala

The hotel is right next to a busy road, so you hear trucks and motorcycles constantly. There is a lot of soot from the chicken buses, and our lungs still have not recovered weeks after coming home. The hotel has a hot tub, but they don't have it ready to go, you have to wait many hours to heat up. Typical breakfast had beans that were liquified, watered […] down and poured on the plate. Too many disappointments to list. Read more

Genuine Hotels.com guest review

I would definitely go back again! It exceeded my expectations! It was spotlessly clean and the service was exceptional.

Genuine Hotels.com guest review

We had a wonderful time. The hotel is extremely beautiful and very peaceful. There are a couple of photos on their website, but they don't capture how beautiful it truly is. The staff was very accomodating. We hope to come back and bring friends in the future.

Genuine Hotels.com guest review

Our stay at Casa Madeleine was a wonderful experience. The grounds are beautiful, the rooms are cozy and well kept, and the staff was very helpful and welcoming. We stayed for several days and had a great time. The view from outside the room was stunning. The ladies at the front desk always had a smile and helped out with anything we needed. I would […] definitely stay here again! Read more

Genuine Expedia guest review

Frustrating access through the front gate, almost couldn't get out for my morning shuttle even though I had confirmed scheduling twice with two different reception employees.

Genuine Expedia guest review

Beautiful boutique B&B with rooms surrounding a delightful allied garden. Excellent friendly and helpful staff and great breakfasts.

Genuine Expedia guest review

It's a few blocks from the main busy street. A little bit dark to walk to at nighttime. If you plan on leaving early in the morning, you have to let them know otherwise you will not be able to get out because the gate is locked. It's very beautiful behind the gate. It's like an oasis. I recommend staying in the azul room.

Genuine Hotels.com guest review

Service was excellent, staff was exceptionally friendly, delicious breakfast, within walking distance of parque central.

Genuine Hotels.com guest review

The hotel is a bit far from the center of Antigua, but not too far that cannot be walked. The room is relatively small but had all the expected amenities and then some. Nothing was missing. There was no air conditioning but the weather was so nice it was not needed. In a hot day, that may be a problem. Breakfast was just OK, a bit below par for a B&B. […] The OJ was not natural. Read more

Genuine Hotels.com guest review

I recently went back home for my cousins wedding, which of course was held in Antigua like most weddings there it seems like. I found an excellent price at this hotel, and honestly I didn't know what to expect. The place is gorgeous, the view is fantastic and the service was great! The ONLY downside I could find was that my room was so close to the […] road outside that I had a little trouble sleeping whenever a bus would drive by. Other than that it was an excellent place to stay for a great price! Thank you for everything :) Read more

Genuine Hotels.com guest review

Very friendly staff. Small, but comfortable rooms. The included breakfast was very good. Location wasn't the best, on the very edge of town.

Genuine Expedia guest review

The great service and the outstanding staff made our stay unforgetable. Rooms and ambiance could not be better and breakfast was delicious and enough to have a great day after it. Location is a little farther but with the mototaxi service it is easy and affordable to ride back at any time. We congratulate for our decision to stay at Casa Madeleine

Genuine Hotels.com guest review

The location is away from the public square, but nonetheless an enjoyable walk to and from. The hotel staff is accomodating and the interior couryard cozy. My only negative comment is that it is a bit noisy from the street noise and also one can hear other guests -at least it was the case in the room adjacent to mine-chat away into the night. Breakfast […] was very good and the internet is free and speedy. Read more

Genuine Hotels.com guest review

This hotel has a beautiful garden area where you eat an included quality breakfast and look up at a volcano. The rooms are cheerful and well appointed. It has excellent reasonable spa service. Plus the rates are very good. It is a six block walk to the central plaza, but you see ruins along the way on the cobblestone streets and can aways take a cab […] back for a a couple of dollars. Read more

Genuine Hotels.com guest review

This hotel is beautiful. Hammocks and reading material provided. Breakfast offered a great selection. You can walk into town, but its a little far and would recommend a taxi or tuk tuk at night after 9pm. Otherwise, it was safe. Apparently those that rob you do so from a "moto" - they moped up to you and take your stuff and then ride off. That never […] happened and didn't seem to be a threat. You are fairly close to the local market/souk - it's easy to get lost in it. However, you're also close to the "handmade" market which is nice, covered and small. We are 2 women (girls?) in their early-mid 30's. Hotel had TV, hot water, your own bathroom and serenity. Would recommend going to Cafe Refugio (best coffee ever - get the signature). You'll also meet some other english speakers from around the world who can give excellent advice on where to go for local eats, drinks and shopping. Defintely a must is Hector's Restaurant where you can meet Hector and eat the most delish food you can get in Guatemala - they also have a great wine selection. Frieda's was also good Mexican eats with real guac. Two days was plenty of time to explore it all - but at the Casa Madeliene, you could probably stay 3 just to enjoy the hotel's many amenities. Have a great time! We did! Read more

Genuine Hotels.com guest review

The hotel exceeded expectations in every way. In truth, to describe it, and how we were treated, would tax me beyond my abilities. Those attending us could not have been more friendly and helpful! Excellent!!

Genuine Hotels.com guest review

Casa Madeleine was a very relaxing and affordable "home" while we were in Antigua. Sunrises on the upstairs balcony, wonderful breakfasts, conscientious service, and soaks in the hot tub after a day of hiking made our trip to Antigua super relaxing. Although it was a long walk from the center of town, we had no problems returning to the Casa in the […] dark after dinner. We would certainly recommend Casa Madeleine to friends. Read more

Genuine Hotels.com guest review

The hotel is very nice. Room and surrounding. But you can here every word from the neighboor rooms. when they go to toilet, when they shower...... The light on the outside Floor was always on so that i couldnt sleep well and with the noise from the other rooms.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My husband and I had a great time during our stay. The staff is very helpful and polite, the rooms and all areas of the hotel were clean and well kept. We also enjoyed the SPA services. We've stayed at the bigger hotels in Antigua Guatemala, but Casa Madeleine is our favorite now.

Genuine Hotels.com guest review

This is a quaint b&b located about one half mile from the central square in Antigua. It is charming and well maintained, with friendly helpful staff and a nice breakfast included. From our room, the Blue Room, we had a view of the volcanoes that surround Antigua, if it was not too cloudy or foggy. the distance from the center of town makes for a quieter […] stay, but if you do not enjoy walking, this hotel is not for you! (and perhaps neither is Antigua). My only complaint would be that the bathroom is very small, and it takes quite a while for the water to heat up, but this is common for the area. We enjoyed our 8 night stay, looked at other hotels that were twice the price and decided to stay at Casa Madeleine for our whole trip. would stay there again. Read more

Genuine Hotels.com guest review

Oh wow! where to begin? I ABSOLUTELY LOVED IT. The rooms where so clean it was impressive, not just the rooms but the whole place. This hotel is small, comfortable, and quiet, it looks like a 'hacienda' of two floors and the patio is in the middle. I went with my two little brothers, my mom, my baby and my uncle. My brother said that he will buy a house […] in that city and live there when he gets old! that's how much he liked it. My uncle said there is no doubt he will prepare a second honey moon with his wife and book this hotel. The breakfast was delicious! Read more

Genuine Hotels.com guest review

I have no complaints. Everything was just right and perfect. The room was small but it was lovely, clean, had a full bar. I loved the balcony view. Hotel staff were quiet and lovely. Let me know about where everything was nearby, gave me there names and made me feel at home. The place is a bit far from the park but very quiet. The room and hotel in […] general was very clean. I would love to go back and would reccomend it to anyone. Had free wifi. Read more

Genuine Hotels.com guest review

This was the nicest B & B I have ever stayed at; good location, reasonable price, awesome service, great people, fabulous breakfasts. I can't say enough good about the place! It is about a three block walk into town but no big deal although my taxi driver from Guatemala City had a bit of a challenge finding it! No other problems. Did I mention, beatiful […] grounds with candle light at night?! Read more

Genuine Expedia guest review

Literally the last building at the end of town, this intimate hotel offers clean, comfortable and friendly accomodation. We stayed for two enjoyable nights, with arrangements to leave before breakfast each morning. Instead of breakfast, we were given ample, tasty hampers. The night porter (who also appeared to work all day) is very friendly, however […] our lack of Spanish and his similar lack of English made accurate exchanges of information very difficult. As others have indicated, the hotel is within walking distance of the town's activities... we were advised by some people not to walk in its immediate vicinity at night, rather take a 3-wheel taxi. Read more

Genuine Hotels.com guest review

we enjoyed our stay very much. The price was reasonable, rooms are a bit small but we had a great balcony and other attributes. computer was very handy, breakfast was great. only real issue is that the hotel is not close to the plaza so must expect to walk a distance but this is not that unusual in Antigua. more like a quiet residential area.

Genuine Hotels.com guest review

One of the smallest hotel rooms I have stayed in in quite some time, but it was clean,quiet, well kept adn comfortable. Staff was very attentive. Location is OK -- 15 minute walk from town, but that made it quiet. The property has beautiful gardens, a nice sitting room, internet access. We liked it -- next time we will go back for a couple of days.

Genuine Hotels.com guest review

If I repeat my vacation in Antigua, I would not hesitate to return and stay at Casa Madeleine. The guest service was pretty good. The only downside is the distance to walk to the center, not much, but there are hotels closer.

Genuine Expedia guest review

A magic place, comfortable nooks to sit in front or back garden surrounded by flowering shrubs, hanging plants, and cut lilies. From the second floor balcony, there's the view of a volcano, white rooftop turrets, and down below, the courtyard surrounded with blooming color, and at night, at least twenty candles twinkling on top of wrought iron stakes. […] The rooms are not large, but very clean, the staff is unbelievably friendly and helpful, and the whole place just exudes peace and calm and beauty. The small spa in the hotel invites tired muscles. A nearby road emits some truck noises from time to time and the birds start chirping at about 4:00 a.m. There's also a ten minute walk to where the action is in town, but most of that is through cobble-stoned streets with colorful shops and lots of colorful and very friendly people. Once you've been there, you'll go back. Read more

Genuine Hotels.com guest review

The hotel is beautiful, nice garden and great breakfeast. Staff is very nice and helpfull. Around 10 blocks from main square.

Genuine Hotels.com guest review

The B&B was a little farther from downtown than I expected, but still walking distance. The room was clean and adequate. Breakfast was wonderful & the staff very helpful. We didn't use the spa facility,but it looked wonderful. We would stay there again. We felt safe in the neighborhood. Antigua is a very interesting city with the market place, many […] good restaurants, jade factory, coffee plantation, not to mention volcanoes. Read more

Genuine Hotels.com guest review

The room stank of disinfectant. It took me almost a full day to realize it was a tab that was attached to the toilet causing the stink. It was overwhelming. When I finally found it, I threw it out the window. The room had so much rich, exposed wood which would have given off a most pleasant fragrance if it hadn't been stunk out by the disinfectant tab. Along […] the same lines, a radio on the ground floor terrace with elevator type music ran nonstop. Also, the internet didn't work in the rooms. And whenever I would bring my laptop inside from the terrace (where the internet did work) to recharge, I could only go back online if I asked the front desk to reset the router. The hotel was a couple of blocks from the edge of downtown, and while the neighborhood seemed fine, I didn't like the idea of walking there at night. Both the room and the bath were small, and there wasn't a comfortable chair in the room. There was no phone in the room. The grounds and the terrace were nice and a fountain was nice to listen to, although it was turned off around 9pm. Staff were all very nice and helpful and spoke good English. Read more

Genuine Expedia guest review

This hotel is absolutely gorgeous. I felt totally safe walking to and from the hotel. The staff was amazing and couldn't have been nicer or more helpful. The made to order breakfast every morning was perfect. Next time I'm in Antigua I will definitely be staying here again!

Genuine Expedia guest review

Well to sum it up. If you enjoy walking down a dark lonely street at night then this place is for you! Ladies do not even attempt to wear high heels on the cobble stone streets you will kill yourself. And plan on calling a cab to get everywhere.$$$$$$

Genuine Expedia guest review

Very pleasant - thoughtful staff Reception staff speak English Helpful with transportation to other places Breakfast ok

Genuine Expedia guest review

I was so impressed. Everything was top-notch, from the service, to the comfort & gorgeous view from my room, to the gardens & the mouth-watering breakfasts. I will definitely stay there again & will recommend it to all my friends who travel to Antigua.

Genuine Hotels.com guest review

This hotel is perfect for a couple looking to enjoy a weekend or even an extended stay in Antigua. We were very satisfied with the hotels service and accommodations, and the spa was thoroughly relaxing and perfect for our vacation. The rustic and romantic atmosphere was ideal for our escape from the daily grind of the real world. The friendly and knowledgeable […] staff was eager to serve us as we desired and very helpful with all of our inquires about the city and surrounding area. The tours offered by the hotel are a little pricey, and we would recommend booking tours with an outside tour group. The only downside is the location of the hotel. It is about a 10 minute walk to the centre of town, which wasn't difficult for us, but may be more trying to some. Over-all we couldn't have been more happy with our choice of this hotel and it will be a first choice for us when we return to Antigua Read more

Genuine Hotels.com guest review

I was just back from a week long sailing trip, and needed a place to veg out and recuperate. Casa Madeleine was perfect for this-- lots of hot water, a steam room, a spa with an excellent massage service. The entire facility was immaculate and it was blessedly quiet at night. An excellent breakfast on the terrace completed the experience. The only thing […] that would have been nice was a chair in the room. I love to read, but hate reading in bed! Read more

Genuine Expedia guest review

Ended our trip to Guatemala here. A little away from town centre but easy to walk to and extremely peaceful. We stayed in the Blue room which was a good size and very comfortable. Indulged in 2 spa treatments which were excellent.

Genuine Expedia guest review

The staff are lovely, going the extra mile. The hotel is very convenient for the town Center and very quiet. The spa service was lovely. The room was very, very small, ask for one of the larger rooms, there are several. We would have come back at the end of the week, but as we were off season it was cheaper to stay in one of the named hotels in the […] town center. If travelling peak season, it would be a very good value choice as well. Good choice, would recomend Read more

Genuine Hotels.com guest review

I cannot say enough good things about this hotel. It is a charming boutique beautifully decorated and cozy. When you open your room door, the fragrant candles greet you. (And there are even matches to light them. There's red wine and glasses, lovely canopy bed, complimentary bottled water, a closet with monogrammed towels, etc. No detail is missed. […] Yes the room is small, but the space is used well. It's a B&B and the pancakes at breakfast were perhaps the best I've ever had. The grounds have fruit trees and no one minds if you pick an apple, wash it and eat it. There's a spa onsite. The service was good. Free Wi-fi. Super nice staff. Location was a quick walk to the central market. I had to leave for a flight to Tikal, but I'll probably return for a weekend to stay here. Read more

Genuine Hotels.com guest review

It is one of the most exquisite hotels I have ever visited, exuding an environment of home in immaculately designed and maintained gardens. It is in a good neighborhood, though a bit of a walk to town center. The photos on its website don´t do it justice. Having no other dining facility but breakfast means guests have to venture out for all meals. But […] breakfast is great. Read more

Genuine Hotels.com guest review

I stayed at this hotel for three nights with my daughter and returned there at the end of my trip for a two night stay by myself. The place is spotless, the gardens beautiful, the setting very peaceful. The staff was very efficient, helpful and friendly. The breakfast choices are exceptional and tasty. My daughter and I each had a wax pedicure and manicure […] and were more than pleased with the results. It is a bit of a lonely walk from the centre to the hotel at night and taxis did not seem to be readily available. It was not a problem when my daughter and I were together but I was uncomfortable walking back from dinner on my own. Read more

Genuine Expedia guest review

El hotel es muy bonito y tiene excelente servicio del personal, pero lamentablemente cuando llegue el baño estaba sucio. Por otro lado la tv por cable no funcionaba bien.

Genuine Hotels.com guest review

Casa Madeleine es pequeñ pero muy agradable y acogedora, la gente de la casa es muy amable, siempre atentos a lo que necesitábamos y a nuestras horas de llegadas y salidas. Es verdad que está alejado del parque central, pero la caminata es de 10 minutos y nunca te sientes en peligro o algo, de cualquier forma, siempre habrá una moto que te lleve por […] unos Quetzales... El desayuno es muy tradicional y de gran sabor. Muy recomendable quedarse aquí. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

El hotel muy bonito, el servicio exelente. Lo unico es que como es un hotel spa, deberian de colocar en los cuartos y pasillos rotulos que digan silencio personas descansando. Esto para que no somaten las puertas ni los muebles ya que hacen mucho ruido y no lo dejan descansar a uno.

Genuine Hotels.com guest review

Snakk om å ha funnet hotellet med rett atmosfære, trivelig personale og bra beliggenhet. Det første som møtte oss d vi kom inn porten på Casa Madeleine var en idyllisk forgård med resepsjon, blomster, møbler og en latinamerikansk atmosfære a la Zorrofilmene. Rommet var greit og rent, sengene var gode - sengetøyet likeså. Badet var litt lite, men rent […] og alt fungerte. Det ble servert en god gratis frokost ( fra meny), denne kunne vi innta på patioen eller inne i spisestua. Den lille hagen var fortryllende vakker og det var også greit å sole seg. Spa kunne enkelt bestilles i resepsjonen, rimelige priser og flinke damer. Det var deilig med jazzuzi i hagen. Casa Madeleine lå et lite stykke fra sentrum, men det gjorde ingenting, for det var så mye å se på veien inn dit. Husk bare å ha gode sko, for steinlegginga i gatene er slitsom å gå på. Neste gang vi reiser til Antigua, er det helt klart at vi på nytt vil ta inn på Casa Madeleine. Read more

Genuine Hotels.com guest review

a un corto paseo en el centro... .. agradable para relajarse, habitaciones muy bonitas

Genuine Hotels.com guest review

Me quede solo una noche en este hotel, pero fue suficiente para haber tenido una gran experiencia, ya que la atención fue increíblemente amable. Me sentí como de la familia. La recamara era pequeña pero muy cómoda y limpia. El desayuno delicioso y el área común muy confortable. El unico pero que le pondría es que esta a las afueras del casco de la […] cuidad de antigua y tuvimos que coger un Tuc Tuc para transportarnos. Read more

Genuine Hotels.com guest review