"compact and clean near where I wanted to go."
Great service.Genuine Hotels.com guest review
"A Weekend Trip to Portland City Center"
We made a family trip to Portland city center over the weekend. We were able to book our room fast via Expedia, then phoned to reconfirm our reservation with the hotel front desk directly. The valet parking and front door staffs were very nice; it was definitely worth $30 (overnight rate) to have them take care of our car whenever we needed it or once […] we were done with it, compared to a closest public parking garage that would've charge us $27 with no valet parking. The lobby and our room seemed simple and modern, either are spacious but you get what you pay for, and we were happy with what we got. We've raided a number of Portland's good eats, and Portland has a lot of them. Unfortunately, we stored our food in our room's mini fridge, only to find out later it wasn't working. My adamant wife who had planned to store more fruits and milk for our 16 months old baby tried everything to make it work, and eventually discovered the fridge was UNPLUGGED. So be ware and check your fridge. Speaking of an equipment that wasn't working, our end table Iphone compatible alarm clock was physically damaged and internally malfunctioning. Aside from those issues, I'd say we had a pleasant stay. Read moreGenuine Expedia guest review
Response by Courtyard Marriott City Center Thank you for writing us a review. We are happy you enjoyed the service of our valet team. We are sorry to hear about the issues with the refrigerator and alarm clock. We will use this information to help with training for our housekeeping team. We are so glad you had the chance to experience some of Portland’s wonderful food. We look forward to seeing you again on your next trip to Portland. Sincerely, Amanda Obando | Front Office Manager Courtyard by Marriott Portland City Center- A Boutique Hotel
"Comfortable and Friendly in the City"
A very pleasant hotel only a few blocks walk from the train station. Cannot fault it.Genuine Expedia guest review
The hotel has been nicely renovated and the staff was great! Everything about our stay was easy. The only negative comment would be about the low quality mattress ... Could feel the springs moving around. But the bedding was quite nice. I'd put this on a scale of being a nice hotel at a reasonable price, but not luxurious.Genuine Hotels.com guest review
"All-around Good Experience"
I especially appreciated the friendliness and intelligence of the hotel staff.Genuine Hotels.com guest review
I was attending a program that took place at this hotel, so I didn't choose it, but I was well-satisfied with my accommodations. The room was spacious and housekeeping was typically completed before noon. My only complaint was that the meeting room we had for our program was too small for the number of people we had. I had a tasty burger at the attached […] restaurant, The Original Dinerant; service was prompt and friendly. I would stay here again, as it is well-located downtown a few blocks from Statehouse Pioneer Square, in the midst of many food carts, restaurants and shopping, and right on the MAX and bus lines Read moreGenuine Hotels.com guest review
"Great downtown spot"
Very easy getting in and out. Great location downtown, very nice staff, would absolutely stay here again.Genuine Expedia guest review
Extremely comfortable room and bed. Nice, clean bathroom and very well appointed. One of the lowest priced hotels I've ever stayed at and one of the best.Genuine Hotels.com guest review
"Good price downtown"
Good price, nice room, comfortableGenuine Hotels.com guest review
would stay there again, reasonable rates anbd great locationGenuine Hotels.com guest review
"In City Center"
Hotel location was great in the city center and walking distance to all the different tourist sites: Saturday market, Pioneer Square, Lan Su Chinese Garden, food pods. Areas for improvement: mattresses were lumpy in 3 of the 3 rooms we booked; self-service parking instead of valet parking.Genuine Hotels.com guest review
The hotel was very comfortable with large rooms and a great location. Staff was friendly and helpfulGenuine Hotels.com guest review
The hotel is in a great location and the restaurant attached was good as well. My low rating is because of an issue we had with our bathroom. The toilet water was continuously running on its own, making a loud noise the entire time. We called the front desk and they sent someone from maintenance to fix it. He couldn't resolve the problem and told us […] he would have to wait until we checked out. The only compensation we recieved was a $10 voucher to the restaurant. Oh goody. When I told the lady at the front desk as we were checking out, she asked if the problem was resolved and I said no and explained. She smirked and said sorry. Read moreGenuine Expedia guest review
Response by Courtyard Marriott City Center I am very sorry for the issue you experienced while staying with us and even more so for the way it was handled by our staff. I promise, I will address our staff members to ensure this does not happen again. Thank you for taking the time to bring this issue to our attention. I hope you will consider staying with us again in the future. Thom Warner Chief Engineer
"Quiet hotel in downtown Portland"
Great stay at the Marriott. Super nice staff. Weird art in room and difficult parking.Genuine Expedia guest review
Very convenient. Easy transportation system. Restaurant and parking a little overpriced. Friendly staff.Genuine Hotels.com guest review
over priced, small room, no microwave, bad coffee, hard pillows... would not recommend this hotel.Genuine Expedia guest review
Response by Courtyard Marriott City Center I am so sorry that you did not enjoy your stay. We do have microwaves available upon request. Also we serve complimentary Stumptown coffee in our lobby for our guests to enjoy. I hope you give our property a second chance to prove our level of service. Best, Lindsey Ficken | Director of Rooms Courtyard by Marriott Portland City Center- A Boutique Hotel
"close to our office for out of town employees"
As usual, it's a very convenient location and very nice.Genuine Hotels.com guest review
For being a Marriott I expected more from this hotel. The room was oddly shaped and small. The TV was in a unusual spot! The beds and pillows were not very comfortable either. On a positive note, it is in a good location and the service was good from the front desk. Probably won't return unless the price goes down dramatically!Genuine Hotels.com guest review
Room was a bit small but other than that everything was great!Genuine Hotels.com guest review
I had a really nice stay for the most part! The valet attendant(s) and front desk agents had really good customer service skills! Friendly and always smiling. I like the feature of using your key card to access your room floor from the elevator-great added security! My bed was comfy and they have quality bedding which added extra comfort. Spacious bathroom […] and walk in shower, nice view of the city from the 12th floor and very quite! Cons: $29/nite valet parking (there's plenty of cheaper lots within walking distance, however you may end up paying same rate if you plan to go in & out) no late check out I'll definitely stay here again!! :) Read moreGenuine Hotels.com guest review
"Portland Sightseeing Trip"
The hotel was on the smaller side. Front lobby was pretty small as are the hallways in and out of the elevator area. Cleanliness of room/hotel: All parts of the hotel was kept very clean. Bedding was clean and I slept comfortably. The AC wasn't noisy and I wasn't awaken by guests walking outside or opening/closing their doors. Quality of service: Front […] desk male associate was not only friendly, but was personable and gave us advice on where to sightsee, background of the neighborhoods, and which streets to avoid. Hotel amenities: The hotel didn't come with free breakfast, but has a gym that I wish I had time to use. Hotel location was pretty convenient. There are 2 max red line stations within a few blocks. Voodoo Donuts and food carts are also extremely closeby. The only downside is that it is really close to Old Town/Chinatown, which has a lot of homeless/weirdos camped out. Overall, I would definitely stay here again. I'm in love with Portland. Read moreGenuine Hotels.com guest review
We were just 1 night at this hotel on Memorial Day weekend when the city happened to have an alert for contaminated water. The hotel gave us a 16 oz bottle of water for brushing teeth & making coffee in room. The hotel itself was pleasant & the double Q room was large and very clean! My only complaint was that there was no lotion provided in the room […] and I didn't bring any since there is usually some provided by the hotel. There is a restaurant connected to the hotel and the breakfast was very good. Hotel is in a great location, easy walking to many areas in Portland and hotel staff were helpful with directions. Read moreGenuine Hotels.com guest review
"great location and very well-maintained"
It was very conveniently located, allowing us to walk to almost anything. Hotel was super clean and had a very friendly staff. Keep in mind though that the valet will cost you an extra 30$, which is not included in the price.Genuine Hotels.com guest review
Would of liked to known in advance that you had to pay 30.00 to park at hotel. The hotel was very niceGenuine Hotels.com guest review
"Nice rooms, convenient location"
The hotel is in a great spot in downtown, walking distance from many great restaurants and shops. The rooms aren't very big, but they are very nice and clean. I'd definitely look to stay there again the next time I'm in Portland.Genuine Hotels.com guest review
"Location, location, location"
Loved the proximity of the food carts and the light rail.Genuine Hotels.com guest review
It was so much fun to be able to walk to all of the downtown shops, galleries, cafes, and restaurants! I thoroughly enjoyed my stay. The room was attractive, clean and quite with interesting views of the city from my window. The hotel staff was friendly and helpful.Genuine Expedia guest review
I enjoyed my stay at the Marriott Courtyard. All of the staff were friendly and helpful. The room was quiet, clean and comfortable. The hotel gym was also well maintained and clean. I would stay here again.Genuine Hotels.com guest review
"Great Hotel but costly"
Great hotel but I felt the $198 dollars for a Saturday was too much.Genuine Hotels.com guest review
"Couple of disappointing things"
The hotel service was top notch. The room was a tad small, and the bathroom and shower were small. The bathroom sink and shower had dissappointly ridiculously low flow rates / pressure. The biggest disapointment was the hotel restaurant, 'The Original'. This is just a highly overpriced diner with poor service and mediocre food.Genuine Hotels.com guest review
Response by Courtyard Marriott City Center Thank you so much for the review. I love hearing you thought the hotel was top notch. I apologize that you did not have a good experience with the restaurant that is attached to the property and I will be passing this review on to their management team. Thanks again and we hope to see you again soon. Best Regards, Lindsey Ficken | Director of Rooms Courtyard by Marriott Portland City Center- A Boutique Hotel
Clean room, close to downtown, friendly and helpful staff. Pretty standard Marriott room.Genuine Hotels.com guest review
Parking is limited but the valet worked nicely for ease of coming and goingGenuine Hotels.com guest review
This was the worst experience i ever had. Stuff is not professional at allGenuine Expedia guest review
Response by Courtyard Marriott City Center I would like to apologize that you were not satisfied with your stay on our property. We do everything in our power to make sure that every guest feels as though they had the best stay possible. I hope you give our property another chance to prove to you the services that we provide. Best, Lindsey Ficken | Director of Rooms Courtyard by Marriott Portland City Center- A Boutique Hotel
Excellent staff, great location, connected restaurant way above the average.Genuine Hotels.com guest review
"Luxurious and fun hotel!!"
Excellent hotel, unbeatable location and customer service - will definitely book here again!!Genuine Hotels.com guest review
"Hotel in the downtown P-town"
Over all no big complainants, i feel for the money it should have been better.Genuine Expedia guest review
"Great location within the city"
The location was prime as we were in the heart of Portland. Not far from the main drag on Burnside, bars, restaurants, and dives were close by and all had great service. The room was clean and comfortable. The hotel staff was very friendly.Genuine Expedia guest review
"Good value downtown"
It was fine. Nothing fancy, but comfortable. Nice bed. Business center with computer and free internet. Valet/bell guys very nice.Genuine Hotels.com guest review
This hotel was really excellent - posh and excellent quality of service. It had everything you could think of.Genuine Hotels.com guest review
"excellent location and very quality hotel for pric"
The hotel was very nice, had great service, and was within walking distance of anything you'll want to do in Portland, work or play. The hotel staff were very friendly and helpful. The business center is excellent and wifi (very good wifi) is available throughout the entire hotel. Despite a noon checkout, I was able to use the business center all day. […] Within walking distance of every bar, restaurant, museum, and sight that I wanted to visit. Great overall stay. Read moreGenuine Hotels.com guest review
Everything was great except parking. Valet parking is expensive at the hotel and overnight parking is down the street a little less expensive but not convenient.Genuine Hotels.com guest review
Very nice place to stay. Close to Saturday market.Genuine Expedia guest review
Can't beat the location for the price. Food courts, MAX right outside your door. Pioneer park, waterfront around the corner. Great place to stay!!!!Genuine Expedia guest review
"Good value, very pleasant staff."
I recommend this hotel - the rates were good, the restaurant downstairs was reasonable and fun and the location is convenient.Genuine Expedia guest review
"Great for a Quick Stay"
We were in town for one night for a wedding reception. Hotel was conveniently located. When I forgot my shoes, Macy's was only a short walk away. The event, at another hotel, was likewise a short walk. Desk staff were efficient. The valet staff were great. I forgot something in the car, and they literally ran to the overflow garage down the street where […] the car was parked to retrieve it. They were always great about asking whether we needed directions. Our room was on the top floor. It was nice and clean, even if a little spartan. We were on an odd corner, so there was only one window and the view (at least to one side) was really of the hotel itself. Read moreGenuine Expedia guest review
The hotel was in the perfect location downtown. A couple blocks gets you to the beautiful water front park and it's walking distance of all the goto neighborhoods. The room was super comfy and accommodating. The staff was all very friendly. I only had two issues: 1. You can't order movies. 2. At 10am (check out is noon), the cleaning staff knocked on […] the door. We were still groggy so didn't register it was our door being knocked on. As I was making my way to the door they started unlocking it to open! Not cool! Read moreGenuine Hotels.com guest review
"Great place to stay"
We stayed at this hotel for a long weekend. It was in the perfect location to explore the city. The man who checked us in at the front even wrote a very thoughtful card to welcome us to the hotel. The only negative was that the shower kept on vacillating from extreme hot to extreme cold.Genuine Hotels.com guest review
"Excellent accommodations, very convenient location"
Good value.Genuine Hotels.com guest review
"Nice hotel, downtown, close to public transport."
Pleasant and efficient staff, easy check in, great location.Genuine Expedia guest review
Hotel was in an excellent location, within minutes walking distance of downtown Portland. I loved it and would stay again. The only downfall was the $30 for parking.Genuine Hotels.com guest review
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