Very nice hotel. Would stay again.Genuine Hotels.com guest review
The front desk staff was very helpful, even at 3:30am! Parking was sold out, so he suggested we use street parking, which is free until 1pm on Sundays. The housekeeper did wake us up at 9:30am, knocking on all the doors around us, asking if we needed anything. That was unwelcome and not necessary.Genuine Hotels.com guest review
"Great hotel for cycling"
We stayed at the hotel for one night. We arrived around noon and we were able to check into our room immediately. The room we were given did not appear to have been vacuumed. There was lint and crumbs on the carpet. When the bellboy came up shortly with our bags, I showed him the carpeting. I was given the choice of having the room vacuumed or changing […] rooms. Since the view from the room was of chimneys and rooftops, we opted to change rooms. We were given a new room immediately with a view of the street below and buildings (which was much better than the first room). The staff were very helpful and friendly. My son found the discovery channel (26) on tv and was fascinated with the show, as it was shark week. It was too bad that we kept losing the signal every 5 minutes and at times even more frequent. I was surprised at the cost to park our car overnight. There was only valet parking available at $32. I guess that's the going rate for downtown parking in a big city, but I thought that was steep. Read moreGenuine Expedia guest review
"Decent hotel for the price"
Hotel was about 4 blocks away from Powell's bookstore. When booking, hotel claim that guests receive free bottled waters. I saw that there weren't any water bottles, I called front desk and a man answered saying that their tap water is good. Don't falsely advertise. We stayed in a standard 2 queen bed room. It was really roomy and super clean, their […] housekeepers do a great job. Bathrooms had fully stocked towels, maybe even extra because a couple of friends slept over and we didn't have to call housekeeping. Their gym is decent for a brief workout. The tv is a little tricky, had to manually flip the channel 1 by 1 to see what options I had. I really liked how front desk puts away baggage and brings it out instead of being forced to pay bellman to go back and forth. Read moreGenuine Expedia guest review
Easy parking albeit expensive. (32.00). I guess that's the going rate. The staff was very pleasant and helpful. The restaurant was nice, I suggest it!Genuine Expedia guest review
"Sufficient but not outstanding"
The room was close to the downtown event we were participating in, which is why we chose this hotel. There was no parking available and we felt the need to use the hotels valet parking as a result. The room was clean and comfy but outdated. There was no fan in the bathroom which made for a sauna effect in the room when someone was showering. Overall […] the experience was OK, nothing spectacular, but clean and nice. Read moreGenuine Expedia guest review
Response by Courtyard Marriott City Center Thank you for writing us a review. We are happy you enjoyed the location of our property. Parking can be tricky in the city, but I am glad you took advantage of our valet service. I hope you enjoyed Portland Sincerely, Amanda Obando | Front Office Manager Courtyard by Marriott Portland City Center- A Boutique Hotel
"Nice downtown location."
Great location downtown. Pleasant and comfortable hotel. Easy walk to Powell's City of Books.Genuine Expedia guest review
"Small but nice!"
The room seemed small but over all nice. Roomy shower, plenty of counter space in the bathroom. Bed was ok, a bit hard. Room was quiet. Location was great and staff was nice.Genuine Hotels.com guest review
"You pay for the location"
A great location, easily walkable to so many cool things to see and do in Portland. At the hotel the room was fine. The lobby was very small and difficult to navigate through at times because of crowds and the location of the elevators. The doormen were absolutely no help when I needed them, approaching with kids, stroller, shopping bags. It feels like […] we didn't get our money's worth on this stay. I'll try somewhere else next time I'm in downtown Portland. Read moreGenuine Hotels.com guest review
Response by Courtyard Marriott City Center Thank you for taking the time to write a review about our property. I am so sorry that you did not receive the level of service that was expected. This information truly helps our team to make sure all levels of expectations are taken care of. Best Regards, Lindsey Ficken | Director of Rooms Courtyard by Marriott Portland City Center- A Boutique Hotel
This was the perfect hotel for us: great location - close to all the things we wanted to do, very close to the MAX line, friendly staff, affordable. We would definitely stay there again!Genuine Hotels.com guest review
Love it. Surprised as how large room felt.Genuine Hotels.com guest review
It was good except for the additional parking fees. My Mother is Diabled and the parking Valle was great . But because the room rate was over 225.00 for one night. The additional cost of the parking that was not disclosed to us prior to the check in caused a bit of a financial hardship.Genuine Hotels.com guest review
Response by Courtyard Marriott City Center Thank you so much for writing us a review. I am sorry that you were unhappy about the parking charges but we try to disclose everything up front. On the bottom of the Courtyard page they have a section called small print that lists valet costs. I hope you still choose to stay with our property the next time you visit Portland.
Hotel is nice and service is great. The only real complaint is that there is no free parking. Parking at hotel was $32. We decided to park on the street as it is free from 7pm to 8am....just had to run and feed the meter in the morning.Genuine Hotels.com guest review
"great location, nice room."
We found this hotel well located, comfortable for our family of three. You can walk everywhere from here. It is especially close to the amazing Powell's bookstore.Genuine Expedia guest review
"Nice place, convenient location"
This hotel has very modern decor and layout. It's close to all downtown attractions. The staff was nice and the fact that dogs are allowed (for a pretty typical fee) was convenient. No complaints. If you like a clean, sharp-looking hotel for a reasonable price, this is the place to stay.Genuine Expedia guest review
Overall good. The room was clean but the mirrors were filmed from cleanser used to wash and the towels were very thin.Genuine Expedia guest review
handome valet guysGenuine Hotels.com guest review
We got a corner room with a view of a wall out of our window. Not so romantic.Genuine Hotels.com guest review
"Just ok nothing special"
Of all the Marriott hotels in Portland this is my least fav. The rooms are oddly shaped and the view is ho hum. There is a construction project across the street so not very pretty. The street noise is pretty loud from buses and traffic. The pillows are like rocks although the bed was comfortable.Genuine Hotels.com guest review
Response by Courtyard Marriott City Center Thank you for writing us a review. We are happy you enjoyed our comfortable beds. Street noise and construction can be difficult. Next time give us a call and we can get all of your requests noted so you get the pillows and the room that will suit you best. I hope you enjoyed Portland and all of the fun things these summer days have to offer. Sincerely, Amanda Obando | Front Office Manager Courtyard by Marriott Portland City Center- A Boutique Hotel
"Staff didn't really want to be there"
There are no extras. No breakfast, parking, or anything else. For the location it was fine. My view from our tiny window was of a construction site across the way. House keeping banged on our door at 8 am. Thanks for the wake up call.... check out is noon why the banging so early?Genuine Expedia guest review
Response by Courtyard Marriott City Center I am so sorry that you did not enjoy your stay while on property. Our staff members usually try to do everything that they can to make every guest enjoy their time while in Portland. All feedback is used to improve on our services. Again I apologize for any issues you faced and hope that you will be able to give our property a second chance to show you the level of service we are known for. Best Regards, Lindsey Ficken | Director of Rooms Courtyard by Marriott Portland City Center- A Boutique Hotel
"close to waterfront/ Blues Festival...15 min walk"
pulled up to valet park car. Kid opens door to my Lexus and grinds the bottom edge into sidewalk. TV didn't work. Other than these two things, everything bueno.Genuine Expedia guest review
"Excellent service amd nice room, very comfortable"
All good, wish restroom was open 4 breakfast longer we missed out by 10 mins and it was only 11 amGenuine Hotels.com guest review
"compact and clean near where I wanted to go."
Great service.Genuine Hotels.com guest review
"A Weekend Trip to Portland City Center"
We made a family trip to Portland city center over the weekend. We were able to book our room fast via Expedia, then phoned to reconfirm our reservation with the hotel front desk directly. The valet parking and front door staffs were very nice; it was definitely worth $30 (overnight rate) to have them take care of our car whenever we needed it or once […] we were done with it, compared to a closest public parking garage that would've charge us $27 with no valet parking. The lobby and our room seemed simple and modern, either are spacious but you get what you pay for, and we were happy with what we got. We've raided a number of Portland's good eats, and Portland has a lot of them. Unfortunately, we stored our food in our room's mini fridge, only to find out later it wasn't working. My adamant wife who had planned to store more fruits and milk for our 16 months old baby tried everything to make it work, and eventually discovered the fridge was UNPLUGGED. So be ware and check your fridge. Speaking of an equipment that wasn't working, our end table Iphone compatible alarm clock was physically damaged and internally malfunctioning. Aside from those issues, I'd say we had a pleasant stay. Read moreGenuine Expedia guest review
Response by Courtyard Marriott City Center Thank you for writing us a review. We are happy you enjoyed the service of our valet team. We are sorry to hear about the issues with the refrigerator and alarm clock. We will use this information to help with training for our housekeeping team. We are so glad you had the chance to experience some of Portland’s wonderful food. We look forward to seeing you again on your next trip to Portland. Sincerely, Amanda Obando | Front Office Manager Courtyard by Marriott Portland City Center- A Boutique Hotel
"Comfortable and Friendly in the City"
A very pleasant hotel only a few blocks walk from the train station. Cannot fault it.Genuine Expedia guest review
The hotel has been nicely renovated and the staff was great! Everything about our stay was easy. The only negative comment would be about the low quality mattress ... Could feel the springs moving around. But the bedding was quite nice. I'd put this on a scale of being a nice hotel at a reasonable price, but not luxurious.Genuine Hotels.com guest review
"All-around Good Experience"
I especially appreciated the friendliness and intelligence of the hotel staff.Genuine Hotels.com guest review
I was attending a program that took place at this hotel, so I didn't choose it, but I was well-satisfied with my accommodations. The room was spacious and housekeeping was typically completed before noon. My only complaint was that the meeting room we had for our program was too small for the number of people we had. I had a tasty burger at the attached […] restaurant, The Original Dinerant; service was prompt and friendly. I would stay here again, as it is well-located downtown a few blocks from Statehouse Pioneer Square, in the midst of many food carts, restaurants and shopping, and right on the MAX and bus lines Read moreGenuine Hotels.com guest review
"Great downtown spot"
Very easy getting in and out. Great location downtown, very nice staff, would absolutely stay here again.Genuine Expedia guest review
Extremely comfortable room and bed. Nice, clean bathroom and very well appointed. One of the lowest priced hotels I've ever stayed at and one of the best.Genuine Hotels.com guest review
"Good price downtown"
Good price, nice room, comfortableGenuine Hotels.com guest review
would stay there again, reasonable rates anbd great locationGenuine Hotels.com guest review
"In City Center"
Hotel location was great in the city center and walking distance to all the different tourist sites: Saturday market, Pioneer Square, Lan Su Chinese Garden, food pods. Areas for improvement: mattresses were lumpy in 3 of the 3 rooms we booked; self-service parking instead of valet parking.Genuine Hotels.com guest review
The hotel was very comfortable with large rooms and a great location. Staff was friendly and helpfulGenuine Hotels.com guest review
The hotel is in a great location and the restaurant attached was good as well. My low rating is because of an issue we had with our bathroom. The toilet water was continuously running on its own, making a loud noise the entire time. We called the front desk and they sent someone from maintenance to fix it. He couldn't resolve the problem and told us […] he would have to wait until we checked out. The only compensation we recieved was a $10 voucher to the restaurant. Oh goody. When I told the lady at the front desk as we were checking out, she asked if the problem was resolved and I said no and explained. She smirked and said sorry. Read moreGenuine Expedia guest review
"Quiet hotel in downtown Portland"
Great stay at the Marriott. Super nice staff. Weird art in room and difficult parking.Genuine Expedia guest review
Very convenient. Easy transportation system. Restaurant and parking a little overpriced. Friendly staff.Genuine Hotels.com guest review
over priced, small room, no microwave, bad coffee, hard pillows... would not recommend this hotel.Genuine Expedia guest review
"close to our office for out of town employees"
As usual, it's a very convenient location and very nice.Genuine Hotels.com guest review
For being a Marriott I expected more from this hotel. The room was oddly shaped and small. The TV was in a unusual spot! The beds and pillows were not very comfortable either. On a positive note, it is in a good location and the service was good from the front desk. Probably won't return unless the price goes down dramatically!Genuine Hotels.com guest review
Room was a bit small but other than that everything was great!Genuine Hotels.com guest review
I had a really nice stay for the most part! The valet attendant(s) and front desk agents had really good customer service skills! Friendly and always smiling. I like the feature of using your key card to access your room floor from the elevator-great added security! My bed was comfy and they have quality bedding which added extra comfort. Spacious bathroom […] and walk in shower, nice view of the city from the 12th floor and very quite! Cons: $29/nite valet parking (there's plenty of cheaper lots within walking distance, however you may end up paying same rate if you plan to go in & out) no late check out I'll definitely stay here again!! :) Read moreGenuine Hotels.com guest review
"Portland Sightseeing Trip"
The hotel was on the smaller side. Front lobby was pretty small as are the hallways in and out of the elevator area. Cleanliness of room/hotel: All parts of the hotel was kept very clean. Bedding was clean and I slept comfortably. The AC wasn't noisy and I wasn't awaken by guests walking outside or opening/closing their doors. Quality of service: Front […] desk male associate was not only friendly, but was personable and gave us advice on where to sightsee, background of the neighborhoods, and which streets to avoid. Hotel amenities: The hotel didn't come with free breakfast, but has a gym that I wish I had time to use. Hotel location was pretty convenient. There are 2 max red line stations within a few blocks. Voodoo Donuts and food carts are also extremely closeby. The only downside is that it is really close to Old Town/Chinatown, which has a lot of homeless/weirdos camped out. Overall, I would definitely stay here again. I'm in love with Portland. Read moreGenuine Hotels.com guest review
We were just 1 night at this hotel on Memorial Day weekend when the city happened to have an alert for contaminated water. The hotel gave us a 16 oz bottle of water for brushing teeth & making coffee in room. The hotel itself was pleasant & the double Q room was large and very clean! My only complaint was that there was no lotion provided in the room […] and I didn't bring any since there is usually some provided by the hotel. There is a restaurant connected to the hotel and the breakfast was very good. Hotel is in a great location, easy walking to many areas in Portland and hotel staff were helpful with directions. Read moreGenuine Hotels.com guest review
"great location and very well-maintained"
It was very conveniently located, allowing us to walk to almost anything. Hotel was super clean and had a very friendly staff. Keep in mind though that the valet will cost you an extra 30$, which is not included in the price.Genuine Hotels.com guest review
Would of liked to known in advance that you had to pay 30.00 to park at hotel. The hotel was very niceGenuine Hotels.com guest review
"Nice rooms, convenient location"
The hotel is in a great spot in downtown, walking distance from many great restaurants and shops. The rooms aren't very big, but they are very nice and clean. I'd definitely look to stay there again the next time I'm in Portland.Genuine Hotels.com guest review
"Location, location, location"
Loved the proximity of the food carts and the light rail.Genuine Hotels.com guest review
It was so much fun to be able to walk to all of the downtown shops, galleries, cafes, and restaurants! I thoroughly enjoyed my stay. The room was attractive, clean and quite with interesting views of the city from my window. The hotel staff was friendly and helpful.Genuine Expedia guest review
I enjoyed my stay at the Marriott Courtyard. All of the staff were friendly and helpful. The room was quiet, clean and comfortable. The hotel gym was also well maintained and clean. I would stay here again.Genuine Hotels.com guest review
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