"Will visit again"
No complaints. A nice play to stay.Genuine Hotels.com guest review
was ok ,smelled clorine from the pool,liked the covered parking and breakfastGenuine Hotels.com guest review
I had read some of the other recent reviews of the Wildwood Hotel and thought I was prepared regarding both the positive and critical comments. Wrong. I was a late arrival for a one night stay after attending a graduation event in St. Louis. Finding the hotel itself was a little confusing because it sits off a divided road with the entrance available […] only on one side. Thankfully, my trusty GPS was able to find a close by exit for turning around to enter from the accessible side. I'll also reiterate that the picture is misleading because that entrance brings you into the strip-mall area from the rear of the hotel. Finding the front entrance in the dark late at night was a challenge. However, the hotel is adjacent to Wildwood City Hall and Police so safety was not a concern. On check-in the night attendant was very accommodating and apologetic in advance regarding the "TV" power problem noted in some of the other reviews. I was able to get the TV to turn on the first time by just waiting for it to come on. I think the models they installed just have an power on-delay longer than typically expected. The room was clean and well prepped. The pillow top bed was very comfortable and I slept better than I have away from home in years! Breakfast options had a lot of variety and was well maintained. The only additional item I would have liked to have seen was some fresh fruit. Overall, I enjoyed my stay and would definitely return. Read moreGenuine Hotels.com guest review
Another pleasant stay in Wildwood. A few too many dogs for my liking but they are restricted to the first floor.Genuine Hotels.com guest review
"We will never go anyplace else!"
This is our second stay at this hotel, after our first stay, we were sold. It is a quiet little hotel in the middle of a shopping complex where everything is walking distance. Just like our last stay, we just walked over to the movie theater from the hotel and after the movie we walked to get some dinner, then walked back to our hotel. The rooms are […] so clean, the beds are the most comfortable beds I have ever laid in, and this time we got the jacuzzi suite, and the jacuzzi was absolutely amazing. My ONLY complaint is I wish the indoor pool and whirlpool was bigger, and I wish there was an outdoor pool. But that is why we opted for the jacuzzi suite this time, so we wouldn't have to share with anyone else. It is a great hotel. Read moreGenuine Hotels.com guest review
"Stayed a full week, and it was excellent."
Terrific ! We were there for personal business. The staff is friendly and accommodating. The Breakfast staff is outstanding! Waffles, eggs,meatsand a variety of cold foods and juices. Just wish they offered plain oatmeal with flavored.but they constantly refilled everything an it was spotless and comfortable. Beds are very soft and comfy and clean. […] Location is terrific.several restaurants, walgreens, and huge grocery on property.washer/dryer adjacent to Fitness room. So I could work out while waiting for my laundry. Pool ,spa,TV big ,cable premium.Free garage parking. Read moreGenuine Hotels.com guest review
Enjoyed the extra high ceilings on the 4th floor. Made the room feel much larger than it really was. Small walk out deck was neat if you wanted to look outside. Nice place - only 6.5 years old.Genuine Hotels.com guest review
Was surprised, after reading bad reviews and the low cost of the hotel I was nervous about trying it out... But, everything was really good. Great location, close to a movie theater and bar and even a hair cut place. Everything was clean and the breakfast included B&G, sausage, eggs and yogurt, waffles. It was pretty nice to fill up before heading out […] into the world. All the staff was super friendly. It was right across from the police station and I felt very safe, it's in a nice neighborhood. No complaints from here. Wouldn't mind to stay there again. Read moreGenuine Hotels.com guest review
"Very Nice Stay"
We stayed here overnight for a night away from the kids. Very nice hotel and the service was excellent. It does sit next to a shopping area and across the street from a movie theater. Parking was on street but right in front of the hotel. The room was fantastic and the jacuzzi right next to the bed was fun. The morning breakfast was very good with sausage, […] eggs, bacon, biscuits and gravy, pastries, hard boiled eggs, etc. My only complaint is that the king size bed was super super soft. Almost like a marshmallow. If you like super soft beds, then you will be happy but I like mine firm. Would definitely stay here again. Read moreGenuine Hotels.com guest review
"Grerat restaurant across the street."
Vry pleasantGenuine Hotels.com guest review
"Ok at best"
Decent hotel in a great area just nothing that I would go back for.Genuine Hotels.com guest review
This is a perfect hotel! Clean, up to date and super comfortable beds. Will definitely stay again!!Genuine Hotels.com guest review
Had a suite, but tv wasn't working reported it to front desk,no one ever came up to fixGenuine Hotels.com guest review
"Worth the Money"
The hotel staff and accommodations were wonderful. The site has a European style shopping plaza and also a movie theater next door. I would definitely stay again.Genuine Hotels.com guest review
I didn't know where anything was and front desk showed me where all the fun stuff was to do in town. It is one of the best hotels I ever stayed in.Genuine Hotels.com guest review
"hard to find but worth the stay"
My initial contact with a woman at the front desk when I called, was not good. I was tempted to not stay there. I went ahead an booked anyway. When we got there, the guy on duty was really nice. We really enjoyed our stay with only 2 things we had a problem with. One was the beds. They were fantastic when we first went to bed but by the middle of the […] night their softness had become too much and it was difficult and painful to sleep since we have joint problems. I think they added a foam topping to the mattress. I suspect they need new ones. The other was somewhat minor. We didn't know that breakfast was over at 9. The lady at the desk acted like I should have known. I was able to go to the room and get something to drink and the lady there was very nice and let me have apples, oatmeal, coffee and tea. She even offered me a bagel. Since my husband was exhausted, I was able to take it up to the room for him as well. I really appreciated her help which is why they got a 5 in quality of hotel service. Read moreGenuine Hotels.com guest review
Response by The Wildwood Hotel Dear Mr. Henderson, Thank you for taking the time to comment on you recent visit to the Wildwood Hotel. We're happy that your stay overall was pleasant, despite the issues you encountered. We have taken steps to address the negatives, and apologize for any discomfort or inconvenience you experienced as a result. A note on our mattresses': All are 17" double pillow top of a very high quality. While the vast majority of guests find them very comfortable, others prefer a firmer platform. Bedding choices in hotels are always challenging, as individual tastes can vary greatly, but we are certainly sorry The Wildwoods did not meet yours. On behalf of the team, we do thank you for your patronage and your helpful comments. Sincerely, Peter Arscott General Manager.
We came in very late at night & left first thing in the morning. They were very accommodating to give us extra pillows & towels. Breakfast was fine. The TV had sound but no picture.Genuine Hotels.com guest review
Clean, comfortable, incredible surroundings and affordable. Unless you need the Ritz experience, you can't go wrong here!Genuine Hotels.com guest review
This hotel was an overall great deal for the money. I would stay again.Genuine Hotels.com guest review
The property is located in a nice part of St. Louis, and the surrounding amenities are great for adults and families. While I was impressed with my room and the condition of the hotel, I booked it online and was disappointed that the majority of guests were there, attending a dog show that week/weekend. I was kept awake ALL night by barking dogs and […] am sure that's why I received such a discounted rate for the evening I spent at the hotel. Trust me when I say, I love animals, however was totally disgusted that anyone would allow their dog to carry on for hours on end barking and crying to get out of the room. Read moreGenuine Hotels.com guest review
"Nice hotel in a beautiful area."
The hotel was very inviting. The hotel is surrounded by a beautiful little area. Close to downtown St. Louis but not in all the hustle and bustle.Genuine Expedia guest review
The room was very nice and we felt the hotel was a great value. We thoroughly enjoyed our stay.Genuine Hotels.com guest review
"Nice hotel away from the hustle and bustle."
For a brief family vacation, we found the Wildwood to be a reasonably comfortable place to stay. Our lone complaint about the property would probably be the beds, which were way too soft for me. Also, our third-floor room seemed stuffy most of the time; we ran the A/C while we were in the room, even during an early April stay.Genuine Expedia guest review
My family (2 adults and 3 kids) stayed in the hotel for 2 nights. We enjoyed our stay there. The staff was very helpful and friendly, the hotel was very clean and we really liked our room. The kids really enjoyed the pool! My only complaint is that one of the tvs in our room didn't work. A maintenence man came to work on it but said the recent storm […] had fried it. Other than that small issue, we would recommend this hotel to others and we would return. Read moreGenuine Hotels.com guest review
we really liked the area of the hotel, places to eat, coffee, Walgreens. My only complaint is the pool room. It was VERY hot in there and smelled too strong of chlorine to be in there. Overall, great experience!Genuine Expedia guest review
The picture of the hotel if very misleading. It is actually on the edge of a shopping center. Things I found odd: There were only two luggage carts despite the fact that this is a large hotel. The entrance lobby is one of the smallest I've ever seen. Elevator is very small. The breakfast area was halfway down the first floor hallway. Also very small […] for the size of the hotel. The Hotel directory in the room says there is a restaurant in the hotel when in fact there is none. Seemed as though many areas were afterthoughts. Read moreGenuine Hotels.com guest review
"Nice hotel and staff"
Pleasant stay annd very helpful with things to do in the city.Genuine Expedia guest review
"Close to conveniences"
Overall, not a bad hotel. Location is great. The room we stayed in was nice but not very clean. Small rooms - tight fit with everything they tried to fit in the room. TV did not work well and that seemed like a common theme throughout the hotel when I checked with front desk (told me to keep turning it on/off until it finally came on). Maybe time to […] buy some new TV's?? I would stay here again but it wouldn't be my first choice. Read moreGenuine Hotels.com guest review
Stayed at the Wildwood before going to a doctors at Barnes hospital. The motel is very nice, clean, and the rooms were very large. Was disappointed about the lack of eating places around the motel and they had been misleading on the distance to the hospital. It was a lot farther than what we had been told. Overall it was a good stay.Genuine Hotels.com guest review
The Hotel was very nice and lots of things to do around it. The indoor pool could have been warmer.Genuine Expedia guest review
"Worst hotel stay ever and I travel a lot"
We hoped for a nice restful evening and after dinner at Annie gunns, we drove way further than we thought we would drive but felt it would be a cozy experience. Wow after hearing loud noise in the next room we finally got moved only to experience a noisier experience. We called the staff again only to be told because we had booked with expedia we had […] no recourse. The next day when I finally spoke to the manager he offered a free night stay (after much discussion). I refused it. I am shocked expedia has this hotel as a listing. The police had to be called during the night of our stay and 3 individuals were finally removed. Never stay in this place. Run don't walk away from this hotel. Read moreGenuine Expedia guest review
Response by The Wildwood Hotel Dear Kathy, Thank you for taking the time to comment on your recent visit to The Wildwood, and we regret that your stay with us was not up to the usual high levels of comfort and service that our guests have come to expect. During your stay we unfortunately had as our guests several sports teams who were somewhat noisy, and regret that their activities caused you discomfort. Sadly this occurs in all hotels occasionally, and we always take steps to prevent and/or stop this type of activity. I do note that you were informed by our guest service agent that you could request a refund, however as you booked through Expedia, that process would have to be initiated through them, and we would be happy to assist. Additionally, the police presence you mentioned was actually assistance being rendered to paramedics who were called to tend to a guest who was ill, and had to be taken to the hospital. We do appreciate the opportunity to improve our levels of service afforded by guest reviews, and thank you for your feedback. Sincerely, Peter Arscott General Manager
My husband and I like to have little stay-cations every now and then and we decided to try the Wildwood Hotel. We enjoyed the room and being with each other. If we had an issue, the front desk was quick to remedy the situation. The only thing I would suggest is to update the in room book bc several restaurants have closed.Genuine Hotels.com guest review
I really enjoyed staying at this place. The atmosphere was awesome.Genuine Expedia guest review
"A nice, comfy get-away"
A very nice hotel. We went to St. Louis for a few fun days surrounding a dr. appt. We picked the hotel because several of our fun activities were out west; the kids wanted a pool; the price was good; and there were a lot of good reviews online. We had a good stay: comfy room, good breakfast, really nice people at the front desk, quiet for good sleep, […] nice to have a Starbucks, a Walgreens and a grocery store within a block, as well as the movie theater across the street. Only negatives: the pool was out of service for part of our stay; and the hotel is quite a drive from downtown St. Louis. We planned around that, though, and would definitely recommend staying there. Also: having read some of the reviews about the rooms being dark, I packed 2 lightbulbs to take with us in case we wanted to switch them out. Didn't need them! Opening the drapes provided perfect light. Read moreGenuine Hotels.com guest review
This is by far our favorite hotel that we have ever stayed at. Location was perfect and I really couldn't rate this hotel high enough. The only complaint I would have is there was a stain on the comforter, but not a big deal. We would definitely stay here again, and again and again :)Genuine Hotels.com guest review
"Great hotel for weekend get-away."
This was the second time my wife and I stayed at this hotel and we've enjoyed it both times. We went this last time to celebrate a milestone birthday. There are several restaurants within walking distance which were all very good. The hotel staff were friendly and helpful. The beds are incredibly soft and comfortable and the room was clean and had the […] decor of a more upscale hotel. It was a great place for a weekend get-away. Read moreGenuine Expedia guest review
"short drive to downtown St. Louis"
Hotel was very nice. Beds very comfy. late night check in was not an issue. Staff was very friendly. Continental breakfast was nice and parking garage was nice to have with the rain. would stay here again and recommend it if you don't mind driving 30 minutes to get to downtown st. louis.Genuine Hotels.com guest review
"Very pleased with our stay!!!!"
We enjoyed our stay so much!!!!Genuine Hotels.com guest review
"Clean & Courteous"
Very nice hotel. Clean and well maintained. Only wish it was closer to downtown attractions.Genuine Expedia guest review
"Great New Hotel"
We enjoyed our stay here; the hotel was very nice overall. Our only two complaints are (1) the mattresses were extremely soft and uncomfortable and were not flat and they seemed to lean lower at the head part; (2) never could get the Internet the whole four days we were there.Genuine Hotels.com guest review
We went to a trade trade show in St Louis the week of March Madness and when we arrived at the hotel we had reservation at we were so unhappy with the smell of smoke as and conditions we left immediately and needed to find 4 rooms. The Wildwood hotel helped us out last minute. Although the hotel was 40 minutes from the trade show it was very nice and […] clean very comfortable beds and a great hot/cold continental breakfast. There are restaurants within walking distance and a movie theater across the street. Jeff at the front desk was very helpful. Very happy with our stay. Read moreGenuine Hotels.com guest review
We loved our stay at the Wildwood. My only complaint is we were on the 4th floor and the room had a beautiful high ceiling and balcony. Only problem was the window let in too much light for me to sleep sound. Other than that everything was great especially the comfortable beds. Would definitely stay again just request a different floor.Genuine Expedia guest review
"This hotel was in a nice community,"
King Room suite was nicely laid out with a separate sitting area. Small microwave, coffee/tea maker. The room had a lovely bathroom with large tub for soaking. The bed was a 17" pillow top mattress. There was absolutely no support for your back. When you laid down the mattress enveloped your body so when you tried to turn you had to grab on to another […] part of the mattress to climb out of the hole your body was lying in. (I'm not a large person either) I ended up sleeping on the roll out bed. (a thin mattress but more sturdy.) Very disappointed as the King bed was decked out with quality linens. There were 2 flat screens in the room but neither worked. There was no signal on one and on the other TV the remote would not work. Called for assistance but the worker could not figure out the reason the TV's were not working. They had free wi fi which was very nice. Read moreGenuine Expedia guest review
great but pool was being serviced and i was told it would be available for our stay. we chose this hotel because the kids were on springbreak and wanted to swim. no swimming because of your servicing your poolGenuine Hotels.com guest review
What a fantastic Hotel! Excellent service and beautiful rooms. Spent each of my 3 nights in the hot tub and each morning I enjoyed the breakfast! Everything is within walking distance! Bars/coffee shops/grocery store. I stay in a hotel about once a month and for the price this was a great choice for me!Genuine Hotels.com guest review
"Quiet and safe but a little isolated"
My number one priority is feeling safe and I felt very safe here. There were a couple of bars and restaurants within a couple of blocks you could walk to and also a Walgreens. We were here mainly to shop at outlet malls and they were a about 15 minutes away. I disagree with other reviews that said beds were comfortable though. For 55 year olds they […] were not. Read moreGenuine Hotels.com guest review
Housekeeping could use some improvement for entire hotel-room, public bathrooms, pool area. Food same every am, basic variety that could use more sitting room to eat & table cleaning. Pool was taken out of service for 1 1/2 days, kids were upset as swimming was part of our plans. Free parking is underground or on street; close enough to lots of St. […] Louis activities without hassle of staying downtown or traffic. A few restaurants, grocery, Walgreens, police station, spa, Starbucks, & Movie theatre short walking distance. No restaurant in hotel. Read moreGenuine Hotels.com guest review
The decor was beautiful, and the beds were beyond comfortableGenuine Expedia guest review
"Will stay again."
Very comfortable hotel in a quiet/safe neighborhood. Definitely will stay again.Genuine Expedia guest review
"Wildwood is worth the drive"
We went to Wildwood for a weekend roadtrip after visiting sites in Stl. Everything was nice and we really enjoyed our stay and the free breakfast, but the best part of our trip was going to the amazing theater right accross the street and the staff being nice enough to let us keep our car parked in the covered parking while we viewed the matinee after […] our Sunday checkout. Read moreGenuine Hotels.com guest review
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