overall satisfied just wasn't comfortable with the food. Breakfast was good though.Genuine Hotels.com guest review
"Nice that it was right off the freeway"
Hotel was nice and clean. The staff was nice.Genuine Hotels.com guest review
Excelent value for the cost...definitly reccomend it!Genuine Hotels.com guest review
Optimal-sehr angenehm!!Genuine Hotels.com guest review
"Another HGI - VIP experience"
04/24/15 Michael G Maple Grove, MN, United States
Always get the VIP treatment at the Hilton. Great staff that always welcomes me with a smile and makes me feel welcome before they say a word. Room is ready when I get there and check-in is flawless. Another great experience!
"Skip this hotel"
04/16/15 Joseph C Addison, United States
I travel weekly on business, staying at HGI 90% of the time; this is probably the worst in the chain. If you are HHhonors, stay elsewhere in Chicago-land. TV, parking, beds are all not up to standard for a $159/night room. Workout room very dirty
"Great Hotel...Unless You Want to Sleep!"
04/14/15 Phillyfans Berwyn, PA
When you check-in, everything about this hotel is very nice. The lobby is well decorated and clean. The staff is very friendly and customer focused. From first impressions you think this is going to be a great place to stay. Then you go to your room and if you have an even numbered room the road noise is unbelievable. It actually drowns out the TV. The hotel is located just off the Interstate and the architect went cheap by not using sound dampening glass like they use in airport hotels. I was awakened at 2:30 and did not get back to sleep because of the noise. I had my room changed the next morning to the other side of the hotel. I arrived back in my room pretty late. The good news was there was no more road noise. The bad news was the leaky toilet that filled every 10 minutes. Hopefully maintenance addressed the issue the next day. If you want to stay here and sleep is important be sure to ask for a room away from the highway (an odd numbered room), otherwise you won't be happy or rested.
04/06/15 Patricia L Becker, United States
The staff at this hotel is top notch - very attentive without being intrusive. Love to stay here - I have been staying for 15 years; there are lots of other hotels in the area; but these guys are great.
"Friendly staff; nice hotel"
04/06/15 James B Memphis, United States
I had a training meeting in the hotel. The staff there were very friendly, including the front desk, maids and restaurant. Meals very good. Clean and nice, with fast internet service. I recommend it highly.
The hotel was conveniently located next to the Pampered Chef home office for our meeting. The staff was great for our trips back and forth to the office. I would come back to stay at this Hilton again and again!
"Staff is the best!"
03/14/15 Catherine M Hanover Park, United States
From check in to check out- the Front desk team were helpful and SUPER friendly. The room was comfy, quiet and super clean. The shuttle driver was great and took us where we needed to go in the area so need to drive- awesome! WE will stay here again!
"Very nice hotel"
03/14/15 Adam A Mercer, United States
Friendly staff, clean rooms with the right amenities, a very nice hotel for a very reasonable rate. The dining facility and qualilty/selection is outstanding! The best breakfast you can have in the area!
"LIES LIES LIES"
03/11/15 Michael A Milwaukee, United States
The whirlpool king suite is nothing but a bathtub and does not look like any picture on the website. The property will kick you out of your suite without notice and then talk about other families coming not getting the correct room either. No privacy by hotel staff telling you other families last names
"A great end to a difficult day"
03/10/15 Paul T Pataskala, United States
My wife and I were flying home from vacation and on arrival to Ohare our connecting flight was canceled. We were put up in the Garden Inn and could not have been more pleased. The people at the desk had our room ready for us so we did not have to wait to check in. The people in the restaurant stayed open past their normal hours to cook us something to eat. This was very much appreciated. The rooms were comfortable and clean. Thank you for your service.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )