All the hotel related conditions were good, however, the hotel was not close to any restaurants or shops . . . even Starbucks was hard to come by.Genuine Hotels.com guest review
Excelent value for the cost...definitly reccomend it!Genuine Hotels.com guest review
Optimal-sehr angenehm!!Genuine Hotels.com guest review
"Only been here 30 minutes and it's one of the worst!"
First off there are smoking rooms and sections inside the hotel that are disgusting and stink! The channels are very limited and offer not a single channel appropriate for kids, plus the tv is very small in comparison with other hotels. Very outdated, horrible concrete slab beds with flat pillows. A/C barely works. Walls paper thin. If I had the choice to stay elsewhere I would. Unfortunately I am required to stay 4 nights here for work, but will never stay again! As a diamond member that travels every week, I'm shocked and extremely disappointed!!!
"Bad from the beginning"
10/15/14 Michael N Anderson, United States
My reservation was cancelled without informing me and the room they did have smelled of mildew only thing that could have been worse would have been to be stuck in the smoking section of the hotel. I cant believe there are actually still hotels with smoking rooms. The food at breakfast is very good on a positive note and worth the money spent
10/14/14 Abby M Long Island, United States
Everyone was very helpful, especially house staff. The rooms were clean and the bed was adjustable to how you like your firmness. Bathroom items were replaced daily, even when you used them. Breakfast was great, lots of items to choice from.
"Road trip stop - noisy"
10/02/14 Kami H Austin, Texas
The freeway noise in this hotel is really bad, at least on the side I stayed in. On a long road trip and this is the noisiest place I've been, by far. I could hear neighbors on several sides as well. The room was clean, although not quite as nice as I expected. The fact that HGI charges for breakfast when competitors at this price point don't is also really annoying. Wouldn't stay here again because of noise and would try to find a place for same price with better amenities.
"Great place to stay for business"
09/29/14 Kharn P Amarillo, United States
Great place to stay for business. Location is good with lots of restaurant choices nearby. Staff is always friendly and helpful. They have shuttled us to restaurants whenever we needed them. Will definitely come back again for my next business trip.
"Do not use if needing a particular kind of handicapped accessible room"
09/23/14 Heather A Burlington, Iowa
This hotel room was booked with a roll-in shower. We specifically requested that item as we were traveling with a friend who is wheel-chair bound. The hotel gave us a step-in bathtub. They would not accommodate our request. There was no apology. The manager didn't even bother to take time to respond to my email regarding this. Our friend was not able to take a shower and get clean. If an able-bodied person was not able to take a hot shower in the morning due to the hotel's error in booking, it would not be acceptable. The manager and staff somehow think this is. This particular hotel does not stand behind Hilton's satisfaction guarantee.
"You can't go wrong"
09/17/14 James D Indianapolis, United States
This is a nice, very clean facility with a highly competent, attentive, and friendly staff. I have stayed here on two occasions and will always do so when traveling in this area. I highly recommend this hotel.
"Outstanding Service and Amenities"
09/16/14 Gary M Springfield, IL, United States
We are from central Illinois but will travel out of our way to stay in this facility when we are in the Chicago Metropolitan Area. Staff are very proficient as well as extremely helpful and friendly. Excellent rooms and technology-friendly. Very clean and up-to-date. The Restaurant is also outstanding.
09/16/14 Nicole L Gwynn Oak, United States
This hotel is a go to for our company... The front desk staff is friendly and helpful. The rooms are amazing and clean. I like the bed having the customizable hardness. My only complaints are it can be loud because of the highway (not the people next to you) and the pillows are all feather or similar style which isn't my bag.
"Very helpful staff"
09/15/14 John P Apple Valley, United States
The staff working this hotel have been extremely helpful to me during my multiple trips into the Chicagoland area. It is conveniently located just offI-355 and a short distance from many restaurant choices.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )