"Easy On - Easy Off"
07/27/14 DG2014605 Naperville, Illinois
This Hilton Garden Inn represents a comfortably place to sleep, and it is conveniently located a short distance but without traffic noise from the I-355 Tollroad and its Army Trail exit. The room was well maintained and had all the features you would expect including good size, a comfortable bed, well maintained bathroom with a shower tub and its curved curtain which offers more space while taking a shower. The front desk staff are friendly and helpful. It was disappointing that no breakfast was available until 7:00 am on Saturday morning; and there was an additional charge for it, since it wasn't included in the room price.
"Fantastic Accommodations for Business"
07/22/14 SSVNormandy Humble, Texas
I'm a frequent business traveler, and typically favor Hilton chains. If you are familiar with HGI, then you will not be surprised as this hotel is a known commodity. All the standard HGI features are here; -Generous Sized Room + Desk -Accessible small restaurant in the lobby open late for room service or pickup -Good breakfast in the morning. I reserved this hotel because we had several meetings over the course of a few days and needed a hotel West Suburban-centric that was geographically central to our meetings. Addison seemed like a perfect place. Highway access is convenient. With no traffic, it is 15 minutes drive to ORD, 30-45 minutes to downtown, 20 minutes to Naperville, 45 minutes to midway or the south suburbs, and 30-45 minutes to the North suburbs. What made this hotel stand out was how willing they were to support our recent changes in my travel schedule. I made reservations through hilton.com and was originally scheduled to arrive on a Monday afternoon and stay through a Thursday. A last minute schedule change prevented my arrival until Tuesday. I called the front desk and they accommodated the change with no problems. But that wasn't all. When I did arrive Tuesday, a colleague with me had mistakenly not booked his room. Despite the currently advertised rates (on all the major sites) and higher rates at area hotels, the HGI accommodated him there on the spot at a very, very, very competitive rate. Despite knowing that he had no options last minute, they chose to do the right thing and help us out. The front desk also noted it was because we had been polite when asking rather than demanding or expecting. So take that to heart if you're in a jam. With as much as I travel, I see far too many instances where business' don't accommodate or only do so for a premium price for short term gain. In this case, the hotel management was extremely helpful, and as such, has absolutely earned our company's repeat business upon our return to the area. I am very grateful to the staff of the HGI Addison and will look forward to a future return.
07/22/14 Rae46219 Indianapolis, Indiana
I recently stayed at the HGI in Addison, Illinois while in town for a wedding. The staff was very friendly and allowed me to check in early since I had to change in to wedding attire after traveling. The hotel was clean and located right off of the interstate, yet it was not noisy. The hotel shuttle was nice as it took us down the street to Venutti's conference center, and picked us up later. The only downside is the lady at the front desk told me we had dials on the side of our beds to adjust the comfort level of the mattress. When it was time for bed it was 2:00 in the morning and no dials could be found on either bed. We had a wonderful breakfast as well.
"My recent stay"
07/18/14 Dennis T Pemberville, United States
Loved everything about my stay with Hilton. This was my first time using this chain and I was very surprised on how much they offer customers and how comfortable the rooms are. I normally sleep poorly during my business travels. Not this time. I slept like a baby and felt very refreshed each morning. I almost forgot what that was like. The cook to serve breakfast was excellent. Amazing choice of foods, even for those on the go. The staff was very helpful navigating me around the area. The facilities look well organized and maintained. I would recommend this Hotel chain to anyone.
07/09/14 Rachel M Hilliard, United States
Shuttle to train station was only about 8 minutes. The train gets downtown in 45 minutes. The hotel staff were all very friendly. The room was clean!! The a/c worked wonderfully. It was 4th of July weekend, and we knew a family was staying beside us. We did not hear them throughout our stay.
07/02/14 Kim H Chicago
We stayed here for our wedding after having our reception at a nearby venue. Allison Stern and her staff were extremely helpful with planning and coordinating things for our family and friends that would be celebrating and staying at the hotel. We booked a hospitality room between the ceremony and reception that was a great place for people to gather in the time between festivities. They kept the hotel bar open for our group and another wedding group until 2 am. We were loud and it was hectic, but it was a great way to keep the party going! The brunch in the atrium the next morning was a great way to extend the celebration just a little bit more. The block rate for guests was very reasonable. I would definitely recommend this hotel if you are getting married in the area and are looking for a place for guests to stay.
07/02/14 Crenna B Dubuque, United States
Our expectations were met and exceeded. We were in town for a wedding. The location was quite convenient to the interstate and the reception venue. The staff was very accommodating and friendly. We had our baby along and managed quite well.
"Host wedding hotel outside of Chicago"
07/02/14 chrisdane norwalk ct
Nice hotel with good service. Breakfast buffet was very good and plenty of parking. Rooms very clean but don't get the firm bed...unless you love very firm beds. Hotel is set back from the road more than a 100 yards so very quiet
"The people were exceptional"
06/27/14 Harold H Charlotte, United States
I stay at hotels all over the country. The staff at the Hilton Garden Inn - Addision, IL were very professional and courteous. They treated me like it was a much higher class hotel and I was a valued guest.
"Great place and great people"
06/22/14 MikecDallas Dallas
Held a meeting here at the Hilton Garden Inn for 40 folks. The entire meeting went off without a problem. Allison Stern was great and should be commended. Rooms are awesome, beds are very comfortable and outdoor space is very nice. My team really like having the meeting here. I will come back when in the Chicago area and recommend anyone needing a great low key venue for your meetings.
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